If you want to pay $8k to have your floors look like these pictures, you can go with this company.Notice:1. Gaps and cracks between planks on a newly installed floor.2. The discolored and unsightly filler caused by improperly staining3. The wood that their work discolored to be green4. The rough-and-tumble plank replacement that they guaranteed would look good as new but sticks out like a sore thumb.The added bonus is that if you want to be blamed for these errors, you get that for free.The work looks even worse when viewed from afar (say, when walking into the house).You can also feel the individual planks of wood under your feet as you walk on the floor, where you expect it to be sanded flat, smooth and flush.In my opinion, its low quality work. If I could go back in time, Id choose another company. We had to choose another one to fix this work anyway.Book wisely.
HIGHLY recommend! This company did a lovely job on our really messed up hardwood floors. It was bad when we moved in from water damage but after boatloads of guests, kids and pets it was in terrible shape. It looks like we replaced the flooring! Seriously! The guys were quick, professional and they did excellent work. They had great attitudes, too. Their process is much faster than what other companies generally take to refinish flooring. Its about half the time and the work is even more beautiful than we could have hoped for. The work is high quality. Again, we highly recommend Creations Hardwoods!!
I guess they have enough money / business. I emailed about a month ago asking for a quote of floor refinishing. I got a response about a week later stating someone would be in touch. Nobody was in touch. If you don’t want to refinish a floor and would rather install new, then don’t make floor refinishing part of your business. If you don’t want my money/ business, just say so. Happy to try to get a quote from any number of flooring businesses. My picture clearly shows I am a real person and that this company could care less about actual follow through. My reviews are honest and meant to help customers put their money into a business they deem worthy of their hard earned paycheck. You don’t deserve a good review if you are not doing good business. #sorrynotsorry
They may be all of the above with everyone elses experience however we had a different experience altogether. They initially came to our home on time and the gentleman who gave the quote was extremely professional, cordial, and polite, however everything after that went downhill from there. First they reneged on their capability to do our stairs and was rude about it when they told us. Second, they gave us an incomplete estimate for our floor levels, third, said they gave us an estimate on stair railings, which they didnt (and we didnt ask for), and then finally failed to show up to the second appointment and never called back; just 100% dropped us from their potential list of customers I guess! They never called us back. Their work may be awesome, well never know, but their customer service and commitment to us (lack of) as a prospective customer warranted this rating; Id choose one of their competitors and wouldnt waste my time with this company.
Nick is a real and rare craftsman in town who replaced completely our staircase and built a new mantle with surrounding tiles. From the beginning to the end he and his staffs not only worked diligently but also professionally. We are satisfied greatly with the looks and quality and highly recommend.Jeff and Stacy also are very reliable people to communicate.
Creations Hardwood did a phenomenal job sanding, staining and refinishing my floors, making over my staircase and installing LVP in my family room! Stacy was prompt in her communication! Jeff was always attentive and willing to work with me, yet honest about what would look good or not. Nick and the team did amazing work! They cleaned up and did not miss one detail! What a great, polite, gracious company with 3 top qualities.... customer service, cleanliness, and EXCELLENT work!
Jeff and his crew were AMAZING!!!Thank you so much, we love our floors.It was reassuring knowing you were licensed, and insured. With so many crooks out there knowing your company is on the up and up took a load of worry off our mind.The paperwork you provided was complete, accurate and very informative on how to take care of our floors to preserve them for years to come.We look forward to having you do all our home improvements in the future...
Creation Hardwoods did a fantastic job on our floors. Nick and his crew refinished the exisiting hardwood and installed new hardwood in one of the rooms. It matches perfectly and they paid close attention to detail. They cleaned up each day and really wanted to make sure we were happy with the stain color and results. Ive had my hardwood floors redone in the past and their service was by far the best of anyone else we have used!!Update: we moved and had Creation Hardwoods refinish the floors of our new home. Again, they did a wonderful job and we are very happy with their service. The floors are beautiful!!
Jeff and Kyle went above and beyond to deliver a beautiful new floor for our home, in a very timely manners. We were extremely satisfied with the entire experience and are in love with our new dark walnut finish. Worth every penny! Huge thanks to the entire CH team 10/10
This review is hard to write because I had really wanted to write a glowing review. Our relationship with Jeff and his team was great until it wasn’t.His craftsmanship is good, his response to dealing with problems; terrible.We paid over $7000 for re-finishing existing hardwood floors and installation of new hardwood floors. When the job was finished we were happy. However, a few weeks after the install the wood started retracting. Large gaps appeared in the panels. We were 100% honest with him and said we lightly mopped one section of the floor (6 weeks after installation). Jeff (owner) told us that the problems with the floor were because we mopped it. However we noticed large gaps in the wood over 15 feet from where we mopped lightly, with no issues on the existing wood floor.We could have withheld that information but we didn’t, we were honest. We wanted to work with him. He came in a few months later and “patched up” the gaps but intimated that the damage was our fault.So we got the opinion of two more contractors and an independent inspector. All three have said the damage shown could not have been caused even by excessive mopping but instead from the installation of wet wood. The wood is still drying out. This makes sense because in the high traffic part of our house where the pre-existing wood remains, there are no problems. The job is good.So we took this information to Jeff in the hopes to resolve it through his insurance company. He has refused to provide his insurance information leading us to believe he is uninsured. He has also failed to provide initial humidity readings, wood moisture readings before, during and after installation. This leaves us no choice but to move the issue to court.I wish it hadn’t had come to this. If he was willing to acknowledge that this has happened and figured out a solution with us, then we could have moved on. Now we are faced with all the stress of court proceedings that neither party need.
We had Creation Hardwoods refinish existing hardwood flooring, remove tile and carpet, lay new hardwood to match the existing hardwood and ended up with the most beautiful hardwood flooring throughout! I cannot thank Jeff, Nick and their staff enough for walking me through this process and being patient with me as I struggled on choosing a stain color. They were extremely reliable, professional and knowledgeable! My 1986 house now has a new fresh look and turned out better than I could have imagined! We are now having them install wood stairs and a new banister! They are amazing at what they do and I highly recommend them to anyone! Now, time to entertain in my beautiful home! 🥂
Creations Hardwood installed stairs and a new handrail for us. They did solid, sturdy construction, were polite, and pleasant to work with.
Creations Hardwoods is a top notch family owned business! The experience working with the whole team was smooth from beginning to end. Jeff and Stacey were both very timely and helpful in starting the process and answering all of our questions/concerns. The crew consisted of Nick, Steve, and Tim- AWESOME! They were very knowledgeable, professional, and took a lot of pride in their work! The team was just as excited about the amazing finish of the floors as we were! I cannot recommend this company enough if searching for a locally owned, fair and high quality team! All around great people!
Creations Hardwood proved to be an excellent refinishing company. Our old floors look brand new! Jeff and his team are a group of professional artisans who listened to my requests and concerns with patience and knowledge. We couldnt be happier with the results!
We hired Creations Hardwoods to refinish the hardwoods on our stairs and install a new handrail. Not only were they reasonably priced, but they did a great job on both! In fact, many of our friends/ family members have complimented us on the new look of the stairs. A few months after they completed the job, we had an issue with one of the boards on the stairs. The issue was not their fault, but we called Jeff to come out and take a look. He came out on a Friday afternoon and fixed the board and a few other items, absolutely free of charge. I highly recommend Creations Hardwoods for anyone looking for quality work!
Good people to work with across the board. Did a remodel for daughters house from out of time. Could not have done it without Jeff and Stacy. Thank you.
Jeff, Tim, Nick, and Steve from Creations Hardwoods did a fantastic job with installing the LVP floors that I purchased from Home Depot. The job was done well and I am very pleased with the results! Definitely a great company to work with!
I just want all to know what a Great group Creations Hardwoods of Colorado SpringsThe work they did is Awesome! They were the ONLY business that did what they said, and said what they do! Thank you for making my moms floor beautiful again!!
Jeff and his crew were conscientious, professional, and did a wonderful refinishing job on my much- loved antique oak floors. I plan to continue using his company for annual touch-ups for my waxed floors. Highly recommend!
I purchased a new home in September and I didnt like the color of the wood floors..I contacted Jeff and Stacy with Creation Hardwood Floors and from day 1 they were beyond awesome! They understood what a huge project this was and how nervous I was to redo wood floors in a brand new house..The crew was awesome..Jeffs brother Larry spent hours helping me pick out the perfect color of stain..he put down several sample colors and talked through the entire process! They crew worked on the floors when we were on holiday we always felt like our home was in good hands..Jeff other brother Nick came back to help with finish work making sure all the floors were smooth and perfect! MY FLOORS are amazing seriously super super beautiful! Im so grateful for this company! I cant wait to do my staircase in a few months! I would use them 100 times over!!!!!!
We had our ancient carpet removed so the wood floors underneath could be appreciated. Creations Hardwoods refinished them and they are beautiful. Several months later, they still look perfect. Creations Hardwoods gave us a competitive bid, very timely service and delivered exactly what they promised.
Becoming a part of Creations Hardwoods has been such a joy. This company truly values integrity, honesty and quality. Projects are not scheduled in such a way as to rush through to get paid and move onto the next. The focus is to complete a project and raising the bar for industry standards. Ive watched as Creations Hardwoods has gone above and beyond to meet and exceed the scope of each and every project as well as honoring the stipulations included in the warranty. If quality, honesty and integrity are what you demand, Creations Hardwoods is the company for you! Call today and get ready to be floored!
Creations Hardwoods brang back the beauty to my dull and dark hardwood 1950s floors. Jeff and his team dedicate themselves to making your hardwood floors look the best they can be. Their work is outstanding, they show up at the times agreed on and their pricing is reasonable. I definitely recommend their refinishing services!!
The entire Crearions Hardwood team make it their priority to ensure you are 100% happy with their work and customer service! I love my new floors and they did an outstanding job! They will work with you and make sure that you’re more than satisfied!
Jeff and Stacy are very professional, responsive, and informative. They came out the same day we asked for an estimate and worked with us over multiple phone calls and emails to adjust the estimate until we would got exactly what we wanted. We were unable to get our floors refinished because of an unforeseeable issue with our house that needed to be addressed first, so I cant attest to their work (just yet), but we will be calling them right away when we can get our floors done! Very friendly service!
Jeff and his team from Creation Hardwoods did an amazing job! We were preparing to put our house on the market and had them refinish our existing hardwoods and added new to mesh with the existing. Not only that, but we were able to choose any color stain we wanted. By the time they were done, it looked like the entire floor was brand new; you couldnt even tell which area was the brand new floor and which was the refinished area. Our house went under contract 6 days after we went on the market! Thank you, Jeff, Stacy, and team!
Excellent work! Great customer service. On time and prompt. Highly recommend!
Great job, beautiful results.Highly recommend creationsThe best in town
Very pleasent, very professional. Hope to work with them soon. Highly recommended.
Jeff and Stacy are great! Their hundreds of years of experience in the hardwood floor business certainly SHOWS!
Amazing people and amazing finished product!
Great job, my floors where in terrible shape and they made them look so much nicer.