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Aspen Glass Inc
3515 N Prospect St, Colorado Springs, CO 80907, United States
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Aspen Glass Inc

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An
Review №1

We ordered a glasses mirror and it was broken. So we took it to Aspen glass to replace the broken glass. They did a great job in 1 day; for a great price. I would recommend Aspen Glass to anybody who needs any glass work done.

Ja
Review №2

Everything was perfect, on time, great quality... customer service was amazing- the ONLY time Ive ever gotten a call saving they could save me money (50%).What great people!!!

Br
Review №3

Aspen Glass was able to fix a broken window within hours of me calling. Impeccable service that I just can not rave about more. Such a great price and wonderful people. Thank you so much! If I could leave more than 5 stars, I would!!

Gr
Review №4

Andy is professional and honest. Glass companies like this are hard to come by. I would highly recommend this company to any of my friends or family.

Da
Review №5

They made a perfect glass top for my dinning table. Very quick, friendly and a better price than others I called.

Br
Review №6

From the top down, this company seems to be full of experienced and kind people. The girls in the office are top notch at scheduling and customer service. And the prices are very competetive, considering youre getting top quality and getting it installed by folks with a ton of experience. They really know what theyre doing.

Jo
Review №7

Fantastic service, great prices, quality work, easy process. Had a custom glass table top made and it was everything I had expected. Highly recommend.

Do
Review №8

As new residents of Colorado Springs, we found that Aspen Glass customer service exceeded all of our expectations. Very impressed.

Na
Review №9

Ordered a small window for the kitchen measuring 35” by 38, the cost is as if they made panoramic glazing of the entire kitchen! P. S. The window were ordered in the last name of my spouse. So everything that I wrote is, unfortunately, the pure truth! (

Ni
Review №10

Quick, cheap, they even let me pay after picking it up because they couldnt find the estimate while i was there.

Ja
Review №11

When I walked in, I was greeted like I was an old friend! Very impressed with the quality and expertise. Will use Aspen Glass again.

Ch
Review №12

Aspen Glass cut my glass for this piece in a few hours and cut it perfectly after a simple measure! It was all so easy and quick, and the owner and front desk representative were both so kind. A great experience.

Ri
Review №13

Without a doubt the best place in town! I have used them at my house and business, 100% satisfied every time. Thank you for always getting us done so quick!

Ch
Review №14

I knew what I wanted but had no idea about the spec stuff. I called totally blind and Stephanie (sorry if I misspelled your name) was absolutely awesome. My wife and I had just purchased our first high end kitchen table and side board hutch. We wanted some sort of glass top protection. Stephanie knew exactly what I was looking for and gave great options and made suggestions regarding thickness, edges....etc. I came out under budget and despite being given an understandable 1 week turn around time I was picking my glass up 4 days later. Everything perfect down to a 1/32. I own a small business myself that has been in Colorado Springs since 1955. Our key to longevity has always been price, service and efficiency. Its awesome to visit other local businesses that provide the same and be the satisfied customer . Thank you Stephanie and Aspen Glass staff for the great work!

Jo
Review №15

I had four small projects: replace an entry door sidelight, replace a window screen, re-screen a patio door, and install a storm door. Aspen Glass was the only company that would bid the whole job, which they did, and that at a remarkably reasonable price. Work was all done, well done, and when promised. No excuses, no shortcuts.Projects larger than mine require attention to small details typical of mine. For any job, large or small, I can recommend Aspen Glass without reservation. They handle inquiries promptly, keep the customer advised of job status, and they are easy to do business with. Aspen Glass is a can-do company.

An
Review №16

Great glass company. I broke two (yes two) sliding glass doors with a temperamental lawnmower and rocks. I called several glass companies in town to repair the sliders, and not only was Aspen Glass the fastest to respond, they had the best price by far. The technician they sent out to estimate the project was friendly and very knowledgeable. The estimate came back promptly and, as I mentioned before, was significantly lower than the nearest estimate. The materials were ordered promptly and the install was done immaculately. I will definitely call Aspen glass for ANY glass service I need in the future.

Ka
Review №17

If you have any glass needs call these guys. Their customer service is one of the best I’ve ever experienced! Stefanie was courteous and helped me out so much with getting my order done as fast as possible even the second one after I broke the first piece of glass they had cut for me. Keep being awesome guys!

B
Review №18

Fast, Great Quality, and Great Price!! (who says you cant have all three?). We needed two window panes for a house we were putting on the rental market. After already being behind on schedule, we needed something quick. Aspen Glass was able to cut the glass within half an hour and under $75! We were able to install and keep our timeline. Great customer service. Will definitely use them again and highly recommend for anyone!

Cr
Review №19

Aspen Glass installed a shower enclosure for me about two years ago. The door had sagged a bit and was tight at the top. I called them to get it fixed. They scheduled my repair within a week and I am totally happy with the repair. Good people with a great work ethic.

Je
Review №20

While our company services vehicles, I refer all other glass services (residential or commercial) to Aspen Glass for years. They are reliable with great customer service and fair prices. They are conveniently located. Give them a call or send them an e-mail. Youll be happy.

St
Review №21

Totally positive. I had contacted two other glass service companies, and each had given me a quote for a small project that I believed to be well-outside the boundaries of reason. My third contact was Aspen. The phone representative was professional, responsive and personable.She gave me a quote that was reasonable, and managed to fit my requirement into a very restrictive timeframe. The service personnel called in advance, arrived on time, and completed the project expeditiously. Job well done!

Je
Review №22

Kari was more than helpful when giving me ideas for a custom order. The table I needed glass for is 15 years old and I needed the finishing touch. A HUGE thank you to everyone at Aspen glass for giving me the perfect piece to my project. I will be using them again when it is needed!!

Ma
Review №23

Wanted a shower door for our newly remodeled bathroom. Visited their shop and was told we had several choices in glass to choose from. We made our glass selection and gave them a deposit. Several days later we received a call (which I was assuming would be to set up an Installation date) only to find out that the glass we wanted was unavailable and that we only had two choices in glass! We ended up cancelling the order. Bad experience that has set us back several weeks now as we now need to restart the process of shopping for a shower door.

Sc
Review №24

Outstanding customer services and beautiful craftsmanship. I worked with another local company and the difference was night and day. They saved me money, made our shower look incredible, demanded excellent work from their glass vendors, and had incredible service.

Ry
Review №25

This place is really awesome! I just needed a small piece of glass and they really took great care of me. I will absolutely use them in the future.

Kl
Review №26

Aspen Glass is always prompt and courteous. They are a great bunch of people and are always a pleasure to work with. We wont go anywhere else. -Colorado College Carpentry Shop-

Ja
Review №27

I stopped in to get some quotes for several pieces of glass I needed for my house remodel, the new young lady was very pleasant and took all the information for the quote. She told me they would get back to me in a few days. Over a week went by and no call. I called to check on the quote and was told they hadnt worked on it yet. I waited nearly another three weeks until I called back again and was told they hadnt done anything with it. I told them forget it and that I would find another company since apparently they didnt want my business or money. The girl said, okay and just hung up. How businesses like this stay around with such horrible service and follow-through for their own industry is beyond me. Happy to spend my money elsewhere.Edit - Andy, your response is appreciated however demonstrates exactly the level of professionalism I expected...passive aggressive and defensive. 1) If you track calls you should know exactly how many times and when I called in to get a quote. Odd that you cant seem to find the calls, convenient. 2) It is completely inappropriate to share a customers phone number publicly, you need to edit and remove my number. 3) Yes, after waiting nearly 4 weeks I did go another direction and given the courtesy and professionalism I was showed, opted not to call you back. I completely respect and appreciate your position on installation and safety, all of which we could have discussed 3 weeks earlier and I might have agreed to an installation service and changing the thickness of glass. Alas, that was never an option because no one called until AFTER you lost my business. 4) My reviews include good and bad experiences, your company just earned the latter and yet you felt it appropriate to coach on how to escalate? When I called back the second time to follow up on a quote and was told nothing had been done with it and said, forget it I will take my business elsewhere that was the opportunity to earn my business. Instead your staff said, okay and hung up. Only after that is when you called and left a message. Tell me again how its my responsibility to chase after good customer service, arent you the one trying to earn business? Defend what happened all you want the fact is things slipped through the cracks or there was poor internal communication with your staff. You already lost my business but you couldve used the feedback productively, instead of just owning up to it you reply defensively and with an ad hominem argument as if I have some motive to provide a bad review and false information. Just glad to have found a company that was happy to actually do their job and not blame customers for the companys poor service.

Al
Review №28

Best in the business! Call Andy and team for all your glass needs!

ji
Review №29

The best local glass supplier, its where I go for all my glass needs. Locally owned with excellence customer service!!!

St
Review №30

Stephanie and Mary were great in helping me replace a window. I was in a time crunch as I broke it a little over a week before closing and they were so helpful in helping make sure it was replaced prior to my closing date.

Da
Review №31

Great experience quality work! Nice people to work with. Definitely have my business

Ro
Review №32

These other posters are right they are truly AWESOME. The best part is that they work together and they clean up after them self!

Ri
Review №33

Wonderful staff great prices very helpful

Ba
Review №34

Great job for a good price replacing all my windows

Sc
Review №35

Ive bought glass twice from these folks. Very good prices and they complete the job promptly and as promised.

An
Review №36

I had to decide between shower enclosures and after working with two glass companies in Colorado Springs, I ended up going with Aspen Glass (referred from Window Factory Outlet).They worked with me to get something within my price range, has a superior product, courteous staff and an excellent finish.

Ma
Review №37

I deliver glass here and the people are amazing.

Jo
Review №38

Perfect fit!! Great service!! Friendly people!!

Jo
Review №39

Oustanding customer service, timely build and install

Jo
Review №40

When no other business could help or even wanted to help, Carrie got me in and made it happen!

Information
6 Photos
40 Comments
4.6 Rating
  • Address:3515 N Prospect St, Colorado Springs, CO 80907, United States
  • Site:https://aspen-glass.com/
  • Phone:+1 719-570-1200
Categories
  • Glass & mirror shop
  • Glass repair service
  • Shower door shop
  • Window installation service
  • Window supplier
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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