Looking for a computer tower? This is the place! My husband and I spent hours down in the springs. Mind you we live in the mountains. The springs are a 2 hour drive for us. We spent hours finding a place that sold computer towers, NOT labtops! I decided to call this place and Im happy I did. This place is incredible, knowledgeable and fairly priced. If youre looking for spanking new its gonna be 1300 plus. But they have refurbished ones for 700 or so. My husband loves his new computer and very pleased. Its able to do everything we need it to do with our web series. I will be coming back for sure.
All the guys there are very informative, helpful, and they dont try to upsell to you. Great team!
I came in today for a simple 8 pin power cable to a readily available brand they had on the shelf. He tried to sell the idea that all PSU cables are proprietary, but failed to mention that there are only a few bulk manufacturers, so the rest is casing, lights and stickers. It was a far fetched upset for the 8.99 8pin to 2x 2+6pin gpu cable. Maybe he was a new guy? You sell corsair. They only brand the psu with a case and stickers and now flashy lights, so how proprietary are the cables really?
Super friendly & great service! Fixed my printer issue in 10-15 minutes, I’d been trying to fix it myself for a week - these guys ROCK! I’ll bring any future IT issues to them! :)
Only place in the springs that I can feel confident leaving my machine. The staff are friendly, knowledgeable and eager to help. They’re willing to work with you and explain any repair in depth.As life becomes more hectic, and I find less time to work on my own stuff, I will be bringing all of my breakdowns directly to them.
The guys here are very knowledgeable and helpful. Repaired my daughters laptop just in time for school to start. Thanks for all of your help!!
Knowledgeable staff and solid prices. These are my go-to for any PC problems as well as PC needs.
Good people! went in with some questions on transferring data on an ssd, they offered me an adapter which woulda solved my problems. Luckily they wanted to test compatibility first and unfortunately my drive wasn’t. But they saved me the hassle and gave me suggestions on how what I need to look into to get my transfer done. Going to be back with them for sure.
Understood my problem, was able to fix quickly. Offered me rush services for extra and was done within 24hrs. A+ No regrets. Would recommend.
Thanks for the call i see that you really do care about people and your business. maybe in the future letting the customer know what needs to be done before doing it would be good practice! Thanks
Great place to get help, with knowledgeable and very nice people. Worth the trip if you have an issue and need some guidance.
Our PC stopped communicating with the wireless network at home. Took the computer into James. 15 minutes later we were diagnosed, repaired, and on our way. Terrific customer service, good value. Thank you very much!
Awesome upgrade on two computers mirriored my operating systems no problems
They were extremely knowledgeable and helped me pick out the right computer for what I wanted within my price range. Theyre very eager to offer their services after the sale is complete as well. I wouldnt go anywhere else for my computer needs.
The staff is always friendly, helpful and knowledgeable. I highly recommend PC Brokers for new/used systems and repair. Its much easier dealing with a local company rather than having to rely on phone support from someone hundreds of miles away!
Went up there for a hdmi adopter the staff was amazing
Took my laptop in to see why it wasnt charging properly. Diagnostics were run right in front of me. Turned out the cord was bad and the person helping me immediately went to the back and dug through all the cords they had to find me a refurbished one. Cant beat the price and the quick service.
Knowledgeable, fast and friendly. They fix, upgrade and clean pcs. The dog is adorable too.
Knowledgeable and friendly staff. They helped my fiancé and I find a new PC that fit our needs. I also got my laptop cleaned up and running faster. I felt like they were honest and reasonably priced. The Best Buy Geek Squad quoted me $50 more for the same job they did on my laptop. If we need anything computer related in the future, well definitely take our business here.
These folks are great! Theyve helped me through multiple issues, and when a part they ordered went bad in my work laptop, they fixed it asap and got my laptop and all its data/software back and running better than before. Theyre my go-to guys henceforth...
Was a little bit more than I wanted to pay, but worth every bit if it. I seldom need to go to a computer repair store, but when I do, I go here. These people are the best... that explains why they have been around so long. They revived my PC that Windows killed... and saved all my data. THANK YOU...!!!
Went in to purchase a monitor today. Had a gentleman help us for a good amount of time, and could not have been more helpful. Excellent advice and costumer service. Ended up purchasing a monitor and will be glad to return when Im in need of more parts for my computer.
Very friendly staff, no upsale. I started a new computer build and needed some parts, a power supply and a CPU cooler. They had both in stock but.... their prices are through the roof! Average prices for what I needed were 235.00 shopping online, Amazon, Best Buy ect.. I paid 310+ tax. NO MILITARY discount. If you need it now, great. If not, you would be better off ordering online. Cant comment on services.
Its a go-to when we want something a few steps up from fast food, but doesnt break the budget. I love their calzones and Italian nachoes, though Ive never had anything less than good meal, and usually better, from there. I dont believe they deliver, but they do have pickup service and work with Grubhub and other delivery services.
These guys are amazing. Helped with 2 laptops with issues. Had to order parts for my primary laptop. Backup, I was asking too much of. Too many windows and tabs in the windows. Prices are reasonable. Didnt charge for diagnostics or advice. Ill be happy to spend my money with them when repairs are completed.CANT RECOMMEND ENTHUSIASTICALLY ENOUGH.
Called and discussed called and discussed my problem . Solved it without having to go in. Thank you.
They are the best !! Awesome !!They know what they are talking about and whats exactly needed in your PC or any tech equipment.Thanks PC Brokers
Love the crew at PC brokers. Absolutely knowledgeable and considerate when picking out parts for your custom built PC. Wouldnt ever go anywhere else.
Very helpful. I went in the store with very little knowledge of what I was doing. Several people in the store helped answered questions. I ended with a gaming pc two screens and a couple other things. They really helped.
Great experience. Prices were good and can talk computers at all levels of customers. They really do care
I was looking to purchase a new computer and PC Brokers was recommended as a shop that also accepted trade ins. This is how I ended up there and I was more than happy with my experience there. I was given a very fair price for the laptop I traded in and after customization, the pc I purchased was very reasonably priced. I was not sold anything I didnt need and after experiencing a problem with the pc a couple weeks later. I was able to bring it right in and the service was no charge. I ended up having another small problem and the tech was able to take care of my problem over the phone. Very knowledgeable and friendly staff and I would highly recommend them for any of your computer needs.
Paid $172 for a psu that retails for $65. Im all about keeping my money local but come on. Unfortunately I will not be shopping here in the future. Too bad there arent many options locally. Looks like Ill be buying all my parts for a new gaming rig online.
I got exactly what I needed very quickly. Super friendly staff.
Great expertise, easy service, quick to respond to the phone, cheap transaction. Great experience.
I have never been disappointed by PC Brokers. It costs a bit extra to fix my machine, but when I take it in for repairs or upgrades, it comes back working great!Ive even gotten some (understandably limited) advice over the phone for free. They work for your business!
An honest, straight forward business.Solved all my problems for a very fair price.
Alwaya seem to have what i need. Very helpful over the phone
Very highly recommended! These guys were fantastic! Within a few sentences exchanged I had what I was looking for at the counter being rung up with a free 1 year warranty. If I have any needs or concerns they will be my go to destination from mow on.
Alright for the area I guess, wanted to charge me $65 to upgrade my bios with their CPU. It was a week out apt and described as pretty intensive. Not sure I would describe putting a cpu in and plugging a usb drive in as intensive, especially when I bring it in with no cpu in it already. But to be fair this is the only store in the area that even knew what I was talking about hardly or one other that did, sent me to these guys because they didnt have a processor on hand. Seems like were out here in no mans land. Cant comment on their ability but wasnt impressed with the pricing. AMD will send you one in the mail for free in about the same time frame and I just bought an actual processor on amazon for $100 delivered next day for free. So for $35 more I get to keep a processor and its done quicker. If youre over the age of 50 and got a virus this might be your spot, if you know about computers it doesnt seem like its the place to go. 4 stars for even knowing what I was talking about.
I stopped in to get a Ryzen 3900X tested. Josh helped me out and was able to confirm that my CPU was toast. Everyone seemed really friendly. Insurance paperwork is $35 which seemed a little pricey since all I needed was something that said Its broke but I understand you have to make money. Overall, great store.
PC Brokers is the best computer parts dealer in the Springs. Unlike the big box stores, PCB is truly a store for the PC hobbyist or PC gamer. The staff are highly knowledgeable and helpful with PC builds, and PCB often has items the big box stores dont have, especially cables and adapters.
Awsome place.I got both of my kids pc gaming setuos for Christmas.They were very helpful woth showing me what we needed for the kids to have good gaming experiences.The prices were good.And you cant beat the customer service.
Very slow and say they are going to call you on a certain day and they dont
It was surprisingly friendly and helpful for such a small, locally run business. Also had more modern parts and selections as well as some older things. Overall very nice store for anyone needing help with computers, but it can get a little packed when its busy.
It took PC Brokers 10 minutes to take care of my problem. They were friendly, knowledgeable and have the BEST mascot! I heartily recommend them!
Went by to have my monitor and cable checked. Quick ID of detective cable. They gave me one for free. Great customer service.
I went to PC Brokers to get my new tower build checked out because it wouldn’t post. They took it in and diagnosed several issues all for free. They then tested the new motherboard I was going to buy to make sure that worked too, all for free. These guys are great and I will be back whenever I need anything PC related.
Me and my husband both got our computers here, so far so good. I would definitely recommend 🙂👍
Easy to talk to. Were very clear to be sure to under promise-over deliver. I know enough to be dangerous. They listened rather than assuming I am incompetent. Diagnosed problems completely and could complete faster and less expensive than estimated.
Got my laptop fix quick and for a more then affordable amount. The staff is friendly, kind, and very informative. They will definitely be my first stop for any repairs I may need!
By far the best tech support around. James helped with my desktop. He not only broke down the issue of my pc to me in a manor of which i could understand but he had my desktop repaired within the day. I highly recommend pc brokers if you need anything fixed, need parts or have questions. There whole staff is great
James the tech at PC Brokers was great! His communications and repair skill were excellent. Turnaround time was still pretty good despite Covid interference.
Great staff. Non-intimidating either :).My laptop is now running like it is brand new!
They take care of you and suggest only what is needed and not try to oversell you. Great people
The free diagnosis was enough to take the computer home and fix the problem ourselves. I cant thank them enough for helping point us in the right direction! How many places would do something at no cost to you with no benefit to them.? Thank you again!Its also a great comfort to know that the people with the knowledge of how to fix problems is available if I need to leave the computer with them for a long period Of time.
I brought in my older model Wacom Cintiq 21UX to have it hooked up to my computer.I was somewhat skeptic, considering this device was the first of its kind to be brought into this shop.But those guys at the shop have always been good to us in the past, whenever we bring our computers in.Nonetheless to say they prevailed in getting an old HID device to function with my computer. It works like a dream!I definitely recommend those guys.The employees are patient and very friendly.Theyre good at what they do, and enjoy a challenge, it seems!Go, and bring your computers with you, and let those guys work their magic! :)
Found this place after Best Buy delayed my order of RAM up to two whole weeks! Walked in, they had the RAM I wanted, and I was in and out in under five minutes.Definitely will shop here again!
They had exactly what I needed and great conversation as well. I may be returning for a custom build in the not too distant future.
Very professional and knowledgeable, fantastic customer service, and reasonably priced. Highly recommended for any PC gamers looking to either buy or upgrade their rig.
Great place for repair
These guys know it all and do it all. Very reasonably priced and high quality customer service.
I dont do many reviews, but these guys deserve it. Our family business has purchased computers and used PC Brokers service for about 10 yrs. Service is extraordinary, friendly people, but most of all service on our computers is always spot on. Virus issues, upgrades, and some how does this work stuff is answered immediately.
Went in here to ask about selling my old laptop and they gave me sound advice that helped me sell it private party. They didn’t even charge me for the time I took, thank you guys! I will be back again when I build my next PC.
Very rude and treated me like I don’t know what I’m doing. I’ve built my own pc with out their help and know what everything is. They also over price everything because “their a small shop and won’t make a profit if they sell it for retail.” Be less judging of your customers and maybe your rating will go up to a 5 star.
Best computer store in Colorado Springs! This is not a big box store. They care about their customers! Reasonable rates & sales prices. They can build a computer to meet your specific requirements, or suggest a standard build that would suit your needs. They stand behind their products & take exceptional care of return customers. I’ve been a dedicated customer for over five years and plan to go back again when I need more equipment, or assistance with my current equipment!
The bready dough was cough, the people were great.. nice place.. reminded me of my Italy, and my 40 year experience in this field
Amazing customer service and knowledge of products.
I am very happy with them, extremely professional and friendly. They were very flex able with my custom PC build. I ordered my own parts, they reviewed them with me take make sure, I selected good parts. The had the build done 3 days early, so I was able to enjoy it over the weekend. Also the wire management, they just did such a great job. I highly recommend you use them for any PC need.
Had multiple issues with computers in the past. They were a great help.
Awesome folks work here!We had a brown out in Rural El Paso County today and my son woke up to find his desktop PC not powering on. I called a PC repair shop I had used in the past and was told to drop it of within a one hour window and wait days for a response.So I called PC Brokers hoping it was the PSU that got fried and not the MOBO. I was told to bring it by for a free diagnostic check (wow!) James figured out it was the PSU within 3 minutes (thank God.) He had one in stock (the other guy said COVID had them on back order) and put it in within 10 minutes. Did me a solid and blew out the dust. He also had an APC battery back-up surge protector on hand which I bought to prevent future issues. Hint: have one of these, I have one on my gaming rig and it was spared.I am handy with computers, but sometimes you need a professional and these guys are it. I will use them in the future. I dont have Facebook, so here is my positive review on Google.
I had an older PC with a two year old motherboard and fairly new Intel P7 processor. I originally went in to get a new PC with a four monitor setup. After some discussion I bought a new PC chassis, power supply and video card, upgraded the memory on the two year old motherboard and bought four new monitors. I now have the setup I wanted and I saved $1,500. Yes!!! These guys are great. I like them all, but especially Mike.
Best PC Shop in town!!!!
This company has always been a go to for anything computer related. If you are wanting to be more of a do it yourself-er but not sure how. These guys get it done inexpensively and right in front of you so your learning as well! Thank You!
I have been using PC Brokers for years and just bought a second refurnished PC from them with Windows 10. I am not tech savvy and had trouble downloading and finding files. Travis expertly helped me out several times and did not make me feel like an idiot. Computers are in their DNA!
Needed a charger for my laptop they had it in stock
Friendly and professional. Good prices with free diagnostics.
I’ve been dealing with this company for 20 plus years. Excellent staff who are helpful and knowledgeable. I proudly refer business here all the time. Top notch family owned business.
These guys are brilliant!!! I took in a broken USB Flash Drive and they were able to retrieve my data. They were very efficient and had it done that day. I would highly recommend them for any repairs.
Got my computer recased with some RGB lights and got a new SSD boot drive and these guys are awesome! def would recommend.
Great service. Upgraded my computer and the price they quoted was the price I paid. Computer runs better than when I bought it!
My husband purchased an x570 Aorus Ultra as well as a computer case from PC Brokers. It was priced at $399.00. We like to shop local whenever we can and support small businesses in the community (we used to own our own computer store so we get it) but we will never return to this place. When he returned home, my husband had to look up something online that was not included in the manual for the motherboard and found to his surprise that these motherboards were priced at $300 one year ago upon their release. They are now priced at all other computer stores for $289.00. For grins he looked up the case he purchased as well and found that it was overpriced by $40.00. When he called PC Brokers he intended to give them the benefit of the doubt thinking they were just mispriced. Instead, the person on the phone told him that he could just return the items - they would rather lose him as a customer then rectify the overcharging. My husband is on his way back to return the items and we will never ever shop this ripoff place again.
Just a great company with helpful, knowledgeable people.James built my computer. He took time to go over the pros and cons of each component. He knew his stuff, and helped me build a machine that was actually LESS expensive than I thought I needed. Just a great experience all around.
Incredibly nice people with an incredibly fair price. Each time I’ve come in (for separate devices) the service was as fast as they could humanly handle while still being of high quality.This last time I came in with a chromebook that wouldn’t charge, and after popping the back open, plugged in one single cable that had fallen out. They deemed a job like that too small to even charge for and wouldn’t accept payment. Really honest guys.
Had to take my PC back a couple of times and they fixed my gaming desktop PC and saved me from having further trouble! First issue being that I got a CPU fan error and the second issue was the CPU pins got bent. Both of them got re-solved and now it is running stable with no problems so far!
They are great & very helpful. They take the time to explain to you what is going on with your PC & how they can try to fix it.Chris R. is a great tech & very helpful.For me there is no place else I would go for PC problems.Had to go back on 6/08/20 to replace my PC, after 7 years of use!Greyson helped me to pick out the new PC I needed, moved all my files & apps & did it in 24 hours!! He is great, as is PC Brokers. As I said 3 years ago: there is no place else to go for updates, repairs or new equipment.
Very knowledgeable, professional and caring. Always been there when we have needed them even with the smallest questions!
They were very helpful and informative. Very knowledgeable professionals.
They are the first people I turn to when I have computer problems. Whats very unique about them is that if they work on my computer and cant fix it as happened recently, they dont charge for their time. Ive also brought my laptop in for a problem and if theyre able to fix it right then, they didnt charge me. Ive also bought a CPU unit from them which had operated flawlessly for about 5 years. They are also very personable professionals. They will definitely continue to not only get my business but I will continue to encourage all of my friends to use them.
I needed thermal paste for a laptop while on vacation in the area. They accommodated without asking me to pay. Needless to say I was surprised. Very nice folks.
Not the cheapest but they will fix whatever you need fixed THE RIGHT AND PROPER WAY. Also, be careful.. they might try and buy your laptop from you for a very small price compared to what its worth. Just know your stuff going in there. Still give them 5 stars, laptop fixed perfectly and in a fast amount of time.
These guys are the best in the business. Travis and his team are sharp as a tac and responsible and professional as well in their field. I cant thank PC Brokers for fixing my Laptop and adding a few upgrades to my computer. Their pricing structure is fair and well worth taking your computers to this store. Again thanks for your promptness and help. Satisfied customer for sure.
PC Brokers will be my Go To place from now on. I live on my laptop so when it crashed, everything stopped!!! Chris and James are great at what they do. The other fellas are just as good. It was a team effort on their part to get me up and running. I highly recommend them. Thanks
Josh was extremely helpful when we needed an emergency hard drive adapter. Great service!
Took one of my old HP notebook PCs here a few years ago when it had a bad virus infection. They discussed, diagnosed and solved the problem and returned a working PC quickly at a fair price. Will use again when needed.
Very knowledgeable staff!
A phenomenal company that did me right!! Jacob, one of their builders, really knows his stuff and was a joy to meet. I love my new computer!
These guys are AWESOME!!! I am in from out of town working and needed some RAM for my laptop. Best Buy took forever to tell me they did not have what I needed.I called PC Brokers, they had what I needed and installed it, even though they were busy, right away!The price was better than Best Buy and the customer service was Superb!!!
Great experience! My computer was making a weird scratchy noise and with some diagnostic testing, we realized it was the sound board inside my laptop. Josh (employee) helped me with a cheaper work around for the problem so I didnt have to spend a fortune. Would highly recommend.
I had a stripped screw on my laptop(prior repair left it stripped) I had replaced the battery and needed the screw fixed. I went into PC Brokers and they got the stripped screw out. No charge and great friendly service. I know where Ill be going when I need a PC repair in the future.