These guys are honest and know their stuff. They wont do anything thats not necessary. Also as a woman, I felt totally comfortable there. They listened to me, explained everything and were completely up front about service. I dont hesitate to recommend them :-)
Very professional and friendly shop- They fixed our car and even saved us some money . Staff was very friendly and helpful. I would definitely recommend them to anyone. P. S. They even have a shuttle, I took a Lyft to pick up the car when it was completed when I got there I realized they have a shuttle and could have came and got me ! What an awesome service to help customers out . Sam who was in the front office went above and beyond, very nice gentlemen.
My next door neighbor, who was a master mechanic before he retired, recommended Groffs for some work I needed done. Ive brought my car to them a few times now and they are always very professional and friendly. They dont try to do work that isnt needed and they are very fair. They diagnose the problem quickly and get the work done very promptly. As this is my only vehicle, that is very important to me. I recently had my passenger side window break and I couldnt roll it back up. Even though they didnt have any available appointments, they were able to squeeze me in and fix it the same day. I highly recommend Groffs and want to give a special thank you to Dave, Sam, and Brian for always making sure Im taken care of.
It is rare to find a shop that actually cares about their customers, these guys do. They tend to all your needs and concerns quickly and dont give you any BS with repairs and pricing. They got me up and running again, super happy with the quality, I will us them again in the future.added bonus- They have a pretty kick a$$ commercial.
These guys are absolutely amazing! Their customer service is top notch! Absolutely recommend them for any of your auto needs!
“Service suspension“ message came up on my dash which it has never done so I feared something expensive was around the corner thanks to the terrible GMC Magneride. Groffs worked some dark magic and quickly discovered it was ONE WIRE!!! causing the problem. So they were able to quickly fix it and done! They never tried to sell me anything or turn it into a bigger issue than it was.SOLID WORK I TRUST!JD
As always (been customers at Groffs for a long time, they take care of all our vehicles), fine service, decent prices (yes, I still check around), and done sooner than expected.
Timely and Professional Shop.Theyre kind of busy for a reason. Much better to wait a day or two and have things done right. Be Patient, its worth it in the end.Good Shop All Around.
The team at Groffs is always so good from start to finish. Most important to me is knowing that a long-term relationship is valued by Groffs - so I get the truth about my vehicle, the needed repairs, those that can be put off for a bit. Trust is so important in this industry and I value that I get that from Brian, Sam and Dave in the office and all the professional mechanics doing the work. Thanks to all!
This is the only shop I take my truck to they do excellent work.
Hands down the best place in town! I come here from Pueblo, I love them so much
We had our engine bay steam cleaned after an oil misshap. Sam was great to deal with. Thanks
Groffs Automotive aways beats every expectation. My family and I have trusted Groffs with our vehicles for the past three years and have always felt we got more than expected. We feel truly blessed to have found Groffs Automotive.
These guys were so good. Sam was in constant communication and checked with me on everything. They were quick, honest, and committed to helping us. We’ll use them every time.
I had a great experience. The service was great. My only opinion was that I wish they had the exact tires that i had on my car. However the tires that they put on were comparable to what i had. My car runs smoothly. I dont have any problems. I just need to keep it maintained.
Nice and friendly people. Didnt have any pushy or extra work. The work done was great. Great prices for what was done. Thought my power steering pump was bad and really the belts were loose. Charged me fair for tightening. Would recommend to family and friends.
Ive always had a hard time finding an honest mechanic to work on my car. I drive cash cars and with that comes problems. Every mechanic before this has tried to charge me to fix every single detail (exaggerating the issues and making me feel like the cars where unsafe even if it wasnt the case) even if it didnt matter that in the end it it would cost more to fix my car then it was worth.These guys are so great and honest and they have such wonderful communication im so happy with them we are never taking our cars anywhere else. I specially reccomend to women bc yall know how it is when we have to take our cars in.
Always take me vehicles to groffs. The staff is friendly and always gives me an honest summary of my vehicle on whats needed replaced/fixed immediately or what can wait till a later time. Love that theres a shuttle so Im not stuck waiting in the shop or asking anyone for a ride.
This is the only auto shop I would recommend to anyone! Not only do they have an attentive, customer service oriented staff, but HONESTY is at their forefront. I can’t thank them enough for helping me get my vehicle back on the road. Thanks to all at Groffs and keep up the good work!
Always efficient, experienced and easy to work with.
The service personnel at Groffs work hard to make sure the customer is taken care of and the job is done right. Worked with the warranty company and will definitely be a repeat customer.
Great people to take care of your automotive needs! Quality NAPA parts for a nationwide warranty if needed. Fast and friendly!
I love groffs automotive they are there when you need them and they are close to the house. The job gets done
Im a returning customer. I can honestly say I trust these guys here (unlike most places I have experienced in my life). Great prices. No issues with pushing parts or service on you. They look at the problem without throwing random stuff at it. I dropped my SUV on them recently with a severe issue with the rear differential and other parts that broke while driving on the highway. They had me on the road within the week. Best of all. If they say it will cost x amount. Theyll have it there or even look at lower if they found a cheaper or better way! Thanks Groff. Mike, Sam, and David are real easy to talk to (thats who Ive dealt with).
Wow. Very friendly, good people - Dave was great. Our daughter was on a camping trip in Co. Springs and ran into some noise from the front wheel. Groffs made sure she was OK, figured out how to fix it for little cost and sent her on her way. Honest, good people. Highly recommended!
I was new to the Springs a few years ago and have been searching for a reliable, honest automotive specialist to help me with my Jeep. I’m so glad I found Geoff’s auto they are an awesome group of guys that have always taken the time to explain everything out and get the job done quickly and right. I recently had my car stall out and dropped it off to their shop, they had the part replaced and my car up and running within the next day. Thanks Groffs I appreciate your consistent professionalism, kindness, and great quality work!
If you are like me, you want your vehicle fixed correctly the first time, at reasonable expense and in a timely manner. On these points I trust Groffs implicitly. I really dont car about how things work, but I believe there is a tacit understanding that they will educate me if I so desire. The gentlemen in the front office are a pleasure to transact with and lately Sam has been especially accommodating. Ive been going to this shop for quite a few years and maintain that the people employed there are first-rate.
Groff’s was great. I felt a strong family atmosphere when I walked in and that’s what I felt they treated me like. They got my car back to me in only 2 days, provided great service, and honestly went above and beyond. Sam is exceptional as he provided me a courtesy ride back to my apartment( a well over 25 minute drive) as well as keeping me updated throughout the whole process as to how the work on my car was coming along. I definitely see myself returning to Groff’s if I need any future work.
We use Groffs for all of our major automotive repairs. They are honest, upfront and timely when it comes to all communication. The staff is professional, easy to work with and available when there are questions or concerns. We would highly recommend Groffs for all of your automotive needs.
I was recommended to Groffs Automotive by a good friend. Groffs did an amazing job for me. I had several things I needed checked out....they gave my Sorento a thorough once over and confirmed what needed to be fixed and gave me good advice on some things I thought needed to be fixed but were working fine right now. I loved the welcoming people and atmosphere....smiles all around and the cleanest Auto shop I have ever been to. Dave and Sam were great keeping in touch and giving me a fair estimate and answered all my questions, no problem. It is so hard to find a mechanic that is trustworthy with competitive fair pricing. Thank you for doing a great job for us.....we will absolutley recommend you to our friends as well !!! Oh, and so nice I can use my driver side window again !!!! 😊😊
These guys are not only amazing but honest! They are very personable and compassionate about what they do and truly care about the customer. I will never take my vehicle anywhere but to Brian and the gang ever again. Thank you guys so much ❤️
They just keep charging me and say they fixed it then a week later gotta bring the car back in cause a pully or this or that. These mechanics do not do their job right and the just want your money. Will never recomend. And will have other reviews from others who agre3 finnaly sp3ak up on how groffs doesnt do what they say they do
Many years ago, I bought a truck. It was a nice truck that worked great, still does, and we wanted to keep the truck in good running condition since it was our only means of transportation. From our first visit to Groffs, almost 20 years ago, until our most recent visit a few weeks ago, no one else has taken care of our baby. On one visit I requested an oil change, among other things, and they called to advise me it didnt need an oil change as the truck hadnt been driven enough miles. When is the last time a mechanic refused your money? Besides the professional staff and expert service, they now extend the experience and courtesy by taking me home and picking me up when baby has to stay overnight. If I ever get a second car, Ill take that one there as well.
Very pleased with the quality of work, and everything was done in a very timely manner. I had a 2004 honda brought in for ac work and wanted the timing belt looked at as I have never changed it, and was not sure if the previous owner did. To see it on this vehicle you have to take the valve cover off and it is a bit of a pain. That is a very expensive repair and I would not of been the wiser. Instead I was told it was in good shape for many more miles. Very please and will.come back.
The entire shop was great to talk with.My vehicles (2) were finished as promised. I could see the shop through the windows, it is very neat and clean. You could tell that the team takes pride in their work and work environment. I will be back and will highly recommend Griffs to anyone in search of a good facility. Thanks everyone, I appreciate you all.
Great guys behind the counter, quick and good work. Asked for a good tire suggestion and what they offered was just what I needed and priced to compete with the national stores. Only took my truck here once so far but seem honest and professional. They also offer a shuttle almost anywhere in the springs. I will be taking my truck here for future service.
They were so nice and helpful!!! I needed my car fixed and they did it, even during this time. They fixed just what they needed to and let me know about what else I might want to get fixed later without throwing it all on me at once. My car is running really well, even better than it was before my check engine light came on. Thank you so much Groffs Automotive!
This wasnt my first time using Groffs and it wont be my last. One of the best things for me this time was that my wife had to pick the car up because I was at work. Her response...they were professional and respectful.
They have worked on my wifes vehicle twice and done well.
Lead tech does amazing job!
They were super nice and compassionate! Got me in and out and did great work will definitely be returning to them in the near future to do the rest of my work . Not there to take your money . Nice clean office, loved my experience.
Groff’s has always taken great care of my family’s vehicles. For three generations they’ve provided value, class, and integrity. I would HIGHLY recommend them!
Groffs Automotive is a trustworthy repair shop. The are quick, efficient, and honest. I took my wifes Jeep in for repair. During the inspection, the mechanic saw other safety issues. The mechanic showed me what needed to be replaced and explained why.I have struggled to find a mechanic I can trust. I am happy that I have Groffs to help me work out when I need to have major repair work completed to my car.
Main bummer is that theyre closed Saturdays as well as Sundays.No cost estimate provided, just what was wrong.Delayed at returning the car after completed, but I had nothing planned for the day anyways.Still good people!
The worst company I have ever had the displeasure of working with. They went over budget twice by a significant amount. They lied about parts needing replaced that didnt. They also did an incredibly poor job. Save your self the time and go somewhere else. You would honestly do a better job if you did it yourself in the driveway.
These guys are wonderful and HONEST! They replaced the Water Pump, Belt, Tensioner, and Thermostat in my Jeep in one day and Ive had no problems since! I can now use my Air Conditioner and Heater without worries of Antifreeze leakage or no hot or cold air. I will DEFINITELY be taking my Jeep there again for other repairs. And their shop is so clean! I remember seeing Groffs when my Mom moved into Security over 30 years ago. What a blessing they are to me!
The guys were thorough and reasonable in solving my engine problems. A dealer threw out a quote of $3,000 to 5,0000 dollars just be looking at the codes. Groff’s did a thorough inspection and determined the best approach along with demonstrating great communication. The final bill was less than quoted and I couldn’t be happier with their care.
Amazing service from start to finish. I just bought a new/used Jeep and...imagine that...it started to break down. I am new to the COS area and asked for a recommendation from a local parts store, they said Geoffs was the best. This was an understatement, they made me an immediate appointment, diagnosed the issues and had me on my way very quickly. I was humbled and honored at the respect I received as a retired Soldier, these guys are not only good at what they do but they also treat Veterans well. Thank you Sam, I sincerely appreciate your help as well as the team at Geoffs.
Had a timing belt replaced in my 2012 Accord. They quoted $1000-$1050 and I paid $1090. Staff was friendly and professional. While my car was being serviced I asked them to tell me if my lifters needed to be adjusted, as was HIGHLY recommended by Honda. They told me there was no reason to do this, saving me over $300. I appreciate the fact that they were honest and didn’t try to push additional work like a dealership would do. I highly recommend this shop and will use them for future repairs.
These guys are exceptional! Always friendly and understanding. In all the times Ive taken multiple vehicles here Ive always felt they were honest with me. Ive never seen a cleaner auto shop, they obviously take pride in their shop, work and customers. Great group!
Skilled, knowledgeable, friendly, trustworthy. Excellent work in a timely fashion.
Still one of the best shops in town. Great service great prices
Highly recommend! So fast and efficient! Thank you so much Dave and Sam!
I had a seal replaced in June that started leaking again. It needed additional parts and while I paid for them they took care of the labor. They’re quick and fair and do good work. I’ll return.
The staff was quick to help when my vehicle was broken down on the side of the road. The vehicle was fixed in quickly at a great price. This shop is great and now the only place I will go. I never give my trust easily but Groffs has earned mine.
Great shop, Communication is great
Windshield washer functionality.
Had a great experience with automotive shop. They did a brake job for me. I left the shop and had to pick up my daughter in Denver from airport I got on interstate headed to Denver had a blow out. I orginally thought I had picked up something in the shop I called the shop and Dave came and changed the tire for me and I realized I had ran over a small lug wrench on the highway. Dave was very nice I tried to pay him bit he refused any money. I will be a customer from now on because of great customer service from Dave
Since I had no idea what was causing problems with my car, there was an opportunity to be taken advantage of with unnecessary repairs and parts. They did not do this to me and I will never use another car repair business. They are the best!!!
Brian and his team are really an exceptional group. They work hard to make a correct diagnostic evaluation and estimate for repairs. Their work is spot on. My repairs have always been completed to my satisfaction and never over estimated cost. Over the past 2 years I have replaced a timing belt, an AC belt, rack and pinion, CV axle, and a transmission service. I own a 2003 Subaru Forester with 144,000 miles. They keep it running tip top. Its my daily driver and they take care of the little car that I depend on so much. Thanks Brian!
Very friendly and honest
I took my car here because I heard they are a great automotive repair company with reasonable rates.I had my R&P repaired and a month later my fuel pump. Dave was very straightforward in estimates/cost and did not make any promises he could not deliver on.Thanks guys.
Always a pleasure doing business with Groffs! They are always courteous and polite. The work is done well and quickly. The waiting area is very nice and the shop is clean. This is the only place we take our vehicles. You should too!
The workers there were beyond polite, from the moment I called to confirm the appointment to me driving my car off the parking lot. They kept in contact with me throughout the day on what they found and asked permission to fix whatever needed fixing. The courtesy shuttle service was awesome, got a free ride home! And the best part is, they found a $216 problem vs a $2820 problem that Audi wanted to charge me! My car runs great now and I couldn’t be happier. Thank you thank you thank you.
I just wanted to start off by letting you know if you have any needs to have your car fixed you come here. Dave and his crew or the crew are amazing they are accurate friendly they dont give you the runaround they get straight to the point and they are there to make sure your needs are met when it comes to your car I wont go nor will I ever send anybody else to anybody else but this shop they have made my month a little bit better by not giving me the runaround and saving me money I highly recommend this shop any day of the week.
Ive been using Groffs for years. Great local business, they take excellent care of our needs and are forthright and helpful. I trust these folks with the vehicles that carry my family around; if you need a higher endorsement than that I dont know what it would be. :)
This is the third time Ive used Groffs and they have become my go to repair shop. In all my business dealings with them, they are credible and effective in all their dealings. I highly recommend them.
My family has been going to Groff’s since I was a little girl. Took my Nissan in knowing this shop was going to do a great job and they did!!I highly recommend this shop for your auto care!!
Needed an oil change for my BMW X3. Got it in as scheduled. Was in and out in just about an hour. Very friendly. Exceptional customer service. I will be back. Thank you for a great experience.
If I could put negative stars I would. I was told I would get a free estimate that never happened. I asked to look at my break pads and rotors because the need to be replaced. They told me everything would be fine and my pads still had 40% and one of my rotors had some wear and tear. Instead of replacing them the charged me $18 to clean them and $124 in labor. This isnt what I wanted and now my breaks are worse than before. They will be seeing me first thing in the morning to get my money back. These people are liars and crooks. NOBODY COME HERE! THEY WILL LIE AND TAKE YOUR MONEY. These people should be ashamed of themselves. And they will deal with the consequences.
Very nice people and priced good. Will recommend and use again
I recently had a transmission fail in my truck that had 227k miles on it. The good folks at Groffs helped us out with no questions asked; even though they were a mechanic down. This is my first time using Groffs and Im certainly pleased with how professional, courteous and friendly they were. You can bet that Ill be using them again and if you need a great automotive mechanic to work on your vehicle; Groffs is the shop you need to call. Many thanks on getting our truck back in working order sooner than expected!!!
As always, Groffs has serviced my vehicle professionally and with a quality that I have come to depend upon over the past 30 plus years. Their honesty and integrity keep me coming back time after time. I have recommend them to many of my friends and my entire family uses their services. My children who have moved away use Groffs as their barometer for finding an automotive garage in their area. I will not take my vehicle to any other repair shop.
I will never go to another shop for the rest of my life as long as i live in Colorado. Honest mechanics who do great work.
Great work done very professionally and in as short a time as possible. You cant ask for more than that!
Honest diagnose and excellent service and repairs. Everyone always kept me informed on what was going on and all the options for fixing it. Jeep is running great months later despite what I put it through. I highly recommend this shop for any service needs.
Geoffs Automotive does great work and very family friendly and oriented. Thanks for everything you guys do and keep up the great work.
Absolutely fantastic automotive shop honest mechanics and very good pricing!
Once again, Groff’s has provided the best mechanical service anyone could ask for!! Mike and Brian repaired the suspension on my Toyota Avalon without a hiccup!! My car rides smooth and I couldn’t be happier!!! Thanks guys!! You are the best!!
Groffs has taken car of my cars for many years! They explain what the problem is in a courteous manner. I would only trust them with car repairs.
Great communication with us. Quality work. Fair pricing. We would use them again!
Groffs is an honest, kind and reliable local business in Widefield. Always satisfied with their demeanor and communication.
Very Professional, Quality work and all work is done in a timely manner. Great looking shop (clean & organized) and the mechanics are excellent, not just wrench turners - they know what has to be done and do it the Right way ! Thanks Groffs...
Place was clean. Service was prompt and people were friendly. I will remember this place.
Over priced and told me to be there with my car at 8:30.Stupid me, I guess, thought it was an appointment. No one bothered to tell me my car would be there ALL DAY!!!I called about progress of my diagnostic but got the feeling that the more $$$ theyll make, the faster your car gets done. I was told they dont make appointments. Would have been nice to know this BEFORE I left my car there. I had things to do. I WILL NOT be going there again.
My family and I have been going to Groffs for years, and have always been satisfied with their honest, reliable service. But it wasnt until my car accident that I truly realized how important those qualities are in a mechanic. The staff at Groffs works so hard to communicate openly while doing dependable service. I would absolutely recommend this team for any future work you might need.
I just want to throw out a huge thanks to these folks. My daughter is a transplant to the Springs area, due to Military. I loaned her my Jeep to use and found this shop to aid in inspections and fluid changes. They have always been very present to deal with and today, worked my daughter in for an oil change so she could get on the road and come back to Oregon, Thanks Dave for skipping your lunch today and I hope there is a steak out there with your name on it!!!! Also, I dont review very often, as you never know if someone is being truthful or just having a bad day. Sometimes with car repairs, things work out and sometimes there are surprises, just the nature of the beast. For us, Im glad I have found this shop and if ever back in this area, will use them for my maintenance.
Ive been going to Groffs both personally and professionally for at least 17 years. They have always been very professional and upfront. Ive never come away feeling that I was taken advantage of or oversold.
Groffs Is awesome I wont take my car anywhere else. Just recently took my car down for an oil change and found out that there was some serious things wrong. If it wasnt for the mechanics at groffs I would of never known. There experienced they take there time out for each customer and they know there job and they do it well. Thanks Groffs!!
Honest mechanics I wont go anywhere else!!
This crew will take great care of you. It’s great having the peace of mind knowing I have a shop looking out for me and my safety on the road.
Plain and simple, Groffs was fantastic. I have a 1997 Jeep TJ I picked up several months ago as an inclement weather vehicle and it needed some work ahead of the upcoming Winter season. Not only did they take care of the minor issues I was aware of, but they were able to spot and correct a number of substantial issues with the vehicle, replacing a number of parts that had rusted over the years. The team at Groffs worked to keep me as close to the original quote as possible while ensuring I had a safe, reliable vehicle to take home. Jaime kept me up-to-date throughout the time my vehicle was in the shop, sparing no details and always happy to answer questions. I cant be more happy with the work and customer service at Groffs - easily my best experience with any vehicle repair shop, hands down.
Went in on a Monday with a “Check Engine” light on. Drive it back off their lot by Tuesday afternoon, all fixed up. They knew what the issue was when I explained the problem, and they didn’t try to sell me on some extra BS work that didn’t really need to be done, just to line their own pockets. They also CALLED me with updates, not just leaving vague emails or texts. If I have any future car issues, I’ll be contacting them.
They got me in quickly diagnosed the Problem help find a cheaper used part to fix the broken ignition collar in my truck!
This place is the best. If you are looking for fair rates with complete transparency and attentive communication then look no further. Brian, Jamie, Mike are all fantastic, I wish I knew more of them by name!
Customer service was great...needed fuel pump put in and they had my van ready the next day...thanks alot guys.
Groffs is fantastic. My family has used Groffs in Security/Widefield for nearly 20 years. Ive taken every car Ive ever owned to them, since I could drive, when no other shop can fix the problem, or tries to overcharge even if they are convienently closer to my home. Ive never had to go back to Groffs twice for the same issue. Brian Groff is one of the most reputable business owners in COS. His team knows the business, they have fantastic mechanics that go above and beyond to surpass customer service expectations, and they work fast and efficiently. Even the most demanding, frustrating, and time consuming repairs on any vehicle I have ever brought in, are met with top notch service. I now live in Black Forest and routinely drive all the way to the South shop when I need quality, fast, and final repairs that I know ill pay for once and dont have to worry about again. They stand by the work they do and take care of all their customers like family. If you want your repairs done right the first time-dont bother going to anyone else and hoping. Go to Groffs!
Any time theres an issue with my familys vehicles, we come to Groffs. I appreciate your great automotive service!
They looked at and repaired my Ranger quickly and well. Their shop is spotless and the techs look and act like the professionals they are. I’ll be back!
Ive had several issues with my work van and Groffs has been the best experience Ive had of any other shop Ive used. They put a new brake system on my van and Ive been in several times since with other issues and they always take care of me (even remembering my name). Will be their customer for ad long as Im able to drive.Cody