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German Motor Sports
520 S 8th St, Colorado Springs, CO 80905, United States
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German Motor Sports

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Sh
Review №1

Chris and his team are amazing! My VW started making an awful sound, thinking maybe its a belt I called and Chris said to come right then at closing and he would take a look... well it ended up being my radiator fan and Chris said to come back Wednesday afternoon and he would try to have it ready Friday, it was ready Thursday and was the same price quoted! Excellent service, fast and friendly. Oh and the shop was the cleanest Ive seen, no huge oil stains or weird smells!

Ge
Review №2

These guys are life savers. I was traveling from out of state when the alternator in my Volkswagen GTI went out. They were able to get me in, get the part, and back on the road that same day! The owner Chris and crew were super friendly and helpful and I am so thankful that I found them. If I lived in the area they would be my new garage, hands down. Thanks Chris!

ad
Review №3

The staff here is so amazing and friendly chis is very knowledgeable

An
Review №4

Excellent customer service and very knowledgeable. I highly recommend them!

Ge
Review №5

Great customer service and friendly techs. Highly recommend them.

Je
Review №6

Ive had friends use them and love them. They called me back even though they were closed.

Da
Review №7

Kirk the owner is very knowledgable and trustworthy. He managed to diagnose an issue with the o2 sensors on my Porsche 911 and replace the faulty sensors the same day. I wanted to replace all four sensors but he convinced me to let him test and it turned out I only needed two, which ended up saving me quite a bit of $. Id highly recommend Kirk and his business for expertise, honesty, and reliability.

Vi
Review №8

They took time out of their very busy schedule to help my son fixing a small but important fix. Very helpful and knowledgeable.

Ja
Review №9

Great ownership. Very impressed with customer service, far exceeded my expectations. The only place I will take my Volkswagen going forward. Chose German Motorsports, Inc. after being the best out of three quotes in regard to work correcting engine issues and leaking oil. Very satisfied with the honest communication and good prices.

Ni
Review №10

Very knowledgeable staff, hard working and dependable. When I had an issue with my front axle, they took the time time to figure out what was causing the axle to break. It was a very uncommon issue and they did a really good job of pin pointing the problem and repairing the issue.The prices are very fair and I trust these guys with my bmw. Highly recommended

St
Review №11

Kirk and his staff are wonderful. I would be the first to recommend them to anyone! Him and his staff were above polite to me.

El
Review №12

My experience was extremely pleasant! I absolutely recommend getting your car worked on here. Very honest and great customer service. Ask for Reuben!

Br
Review №13

Brought my car in for an oil leak and a couple of other things. $800 later the car leaks more oil and none of the things I asked about are fixed. The AC was bled and charged, but seems to be undercharged as system still is weak. Asked them to check continuity on my clutch safety switch to help diagnose my inoperable cruise control. They said the clutch switch was good (for free) but after replacing the control unit and that not fixing the problem I pulled the dash apart myself and found that it was the switch.I asked them to replace bushings on my shifter to tighten it up. They said that the parts I need to replace are NLA. Every single part of my shifter is still available.They offered to discount the shop rate to fix my oil leak the second time (10% off of an $800 repair). I chose not to exercise that option and instead fixed it myself by tightening my oil pan bolts.I also had issues with the professionalism of the people answering the phone. I will be looking for another shop in town and I hope that I will have better luck.

Fa
Review №14

These guys are amazing. They do amazing work, have beyond fair prices and are extremely knowledgeable. I have been to many Indies around the country and these guys are among the best. I will be returning for all my car needs from now on and would recommend them to anyone without reservation.

Cr
Review №15

This place is horrible. I reported them to BBB and they have an F rating and I see why. They are losing their business because of their service and because of the extremely rude chick that answers the phone! I would not recommend this place to my worst enemy! Not only do they charge half more than what they said but they cant even explain why the price went from $400 to $1200. They charge so much so they can keep your car and charge storage fees then eventually keep your car all together.

Ch
Review №16

The Owner, Kirk, Thinks Outside the box ! He is knowledgeable and an experienced mechanic. He is a kind man ! My Lexus was having issues with a draw, pulling, power out. Thus, leaving me with a car that wasnt dependable to start. Kirk, in his expertise, thought outside the box and fixed the problem...with minimal damage to my pocket book !!!! His care, thoughtfulness and not taking advantage of me financially....Spoke Volumes to me. Come to German Motor Sports and let Kirk, service your nice cars :)

Wa
Review №17

I have personally sent over 4 dozen import cars to these guys and I have no complaints and no unresolved issues. They are the best work for the money against any dealer I have worked with and really know imports. They make sure you get what you need and I have had a few times where I thought I was undercharged!! A+

Sa
Review №18

I would give this place zero stars if it were an option. We took in our VW to have multiple things done on it. They didnt fix half the things we asked them to, didnt have the car done when they said it was going to be done. WE had to call THEM to see what was going on with the car, the receptionist was incredibly rude and put my husband on hold without asking if he wouldnt mind if she put him on hold, and told us the car was all the sudden done. They told us the car was going to cost $520, then when my husband went to pick it up, they charged us $730 that involved a few things that we didnt agree they should do. They took it upon themselves to fix things before even talking to us about it. They said that they worked so hard on the car and if we didnt pay then they were going to confiscate the vehicle. Everything we asked them to do, they quoted us $520, but like I said, they didnt do half of what was agreed upon, and did work on things before talking to us about them first. As we speak, my husband is in denver right now with a smoking vehicle that is not running correctly and the locks on the door are broken, headlights are still broken. All of this should have been prevented when we took it into the shop the very first time! They wanted to treat us like we were just some dumb customers, and my husband works at a diesel mechanic shop and knows how the process of taking care of customers work. They obviously dont care about valuable repeat customers. Integrity is a big deal for us and it is very disappointing that this shop was dishonest and treats customers in such a manner, on top of not fulfilling the job that was asked of them. What a waste of time and money! We will take our business elsewhere, and are willing to pay someone twice as much to do the job we asked of them, who treats customers with a lot more respect than these guys!

Mi
Review №19

This place is amazing I took my passat in there to get maintenance done on it, and they were very friendly and got the job done really fast. Some of the nicest people you will ever meet. I will definitely be back

Ro
Review №20

They did more work on my vehicle than I asked for but at least least only charged for the parts. I had to have one job redone but they fixed it promptly with no charge. The owner is a nice guy, and knowledgeable.

St
Review №21

The worst business in Colorado Springs!! It takes them forever to get to your vehicle. They quote you a price then up charge by $400 when you pick up!! The customer service is awful also! I highly advise to not go to them. They do things to the vehicle without asking first!!!!

Ch
Review №22

They fixed our Mini promptly.

Cr
Review №23

Do not go here!!!! The old lady that works at the front desk is extremely rude. She hung up on me 4 times just because I was calling to see why the price went from $700 to $1100 because the old lady told me $1100 then come to find out it was $997. So I think she was going to pocket the money. Even after all that she could not explain to me why the price went up. Then they were supposed to have my car for 1 day and 1 day turned into 4 with no phone calls back or keeping me updated on my car. BAD EXPERIENCE!!!!! This place is absolutely horrible...

Ry
Review №24

I urge anyone thinking about going here to reconsider. This is easily THE worst experience Ive ever had at any kind of auto body shop. Took my VW Jetta TDI in to have a simple oil change performed. After I left the shop, my oil light came on so I turned back to the shop. Upon investigation it turned out that the mechanic working on it broke a crucial piece in the seal of the oil chamber letting the pressure out of the system. So they had to keep my car until they were able to special order that piece, which put me out, but it happens. They said they would drive up to Denver to pick it up and that it wasnt a big deal because they go there twice a week to pick up parts anyway. So the next day after they addressed that issue I went to pick up my car and they charged me for the piece and the labor which is ridiculous because they broke the piece in the first place. They claim that because it was an accident and that the piece was old that the customer is responsible but if I spilled coffee on their office computer I would be responsible. Not only did they make me pay but when I disputed the charge, the owner Kirk, jumped down my throat and was super unprofessional about the whole thing and said something like dont come at me with that bull****. In addition to that he tried to make it as though he had done me a solid by driving up to Denver to get the part but as I said, he admitted that they do that trip twice a week anyway. Also Ive always had a miserable experience with the receptionist which happens to be Kirks wife as shes rude and doesnt offer any kind of help in scheduling appointments but now I was forced to pay for something I didnt do. The whole practice is shady, they are ethically and morally devoid, and I would hate for anyone else to go through this experience.

Pa
Review №25

Sadly this is not a positive review. We took our Audi A4 to this business in February for extensive work and the day we picked up the car, we witnessed the owner trying to take parts off someone elses Audi to put on ours because we noticed certain parts missing. On the drive home to Cañon City, our fixed car broke down only 10 miles into the drive. We had to be towed back to the mechanic. They kept the vehicle another 3 weeks or so and upon our 2nd attempt to pick it up, different parts went missing. We still are having to call or go by German Motorsports to see if our parts are available for pick up. Its now close to the end of August and the owner keeps giving excuses. I am absolutely frustrated with how a customer who pays a well rated place of business good money can continue to be handed excuses for theft!

Da
Review №26

They treat you fair and service is good. Family owned and run business.

Al
Review №27

If Zero Stars were an option, Id choose it. They installed a battery in my Mercedes ML 350 and were rude, condescending and p* poor in their customer relations at the point of honoring the Warranty. After getting into an argument with the Lady on the phone (Id previously had a discussion with a guy that told me I could pay $50 for them to tell me what may or could be causing the problem - and he wasnt going to do that over the phone. BTW, I didnt ask him to speculate over the telephone), I finally got the information to Centennial which promptly told me to bring the truck in and theyd replace the battery. IF these losers wouldve done that - this review would look a whole lot different.

Aa
Review №28

I took my Audi A4 to these guys yesterday to diagnose a misfire. For most shops, a simple diagnosis would be low priority, but they really took care of me! I was 30 minutes late for my appointment and instead of kicking me to the end of the line Kirk, the owner did the work himself to make sure it got done while I waited. He solved the problem and really went above and beyond to get me back on the road. I would recommend this shop to anyone!

Ro
Review №29

Automotive technicians do not work here. Youll be lucky if you pull 20 hrs a week. Kirk is a liar and will not pay you if he doesnt feel like it.

He
Review №30

I will never go anywhere else for automotive repair. This family owned shop is by far the most honest and hardworking automotive business Ive ever had the pleasure of dealing with.

V
Review №31

The lady owner is horribly rude and nasty on the phone. Worst customer service Ive ever had.I feel sorry for the rest of her family as she is obviously hurting the business. Do not let her answer the phones anymore!!!On principle I will NEVER return. There is no excuse for her unprofessional behavior.

Do
Review №32

This place totally destroyed my 1991 5 speed V8Q.I had it in the shop for a new timing belt and it just never ran right afterwards. It took 3 visits to get the car idling normally but it was still running weak and difficult to start. To top that off I got my car back with greasy fingerprints all over the interior.About 300 miles after a jacked up timing belt job I had catastrophic top end damage and a busted distributor. Kirk insisted the two issues were totally unrelated!!! Really???In the end this shops incompetence cost me a over $3700 and my car was never the same.

Br
Review №33

I would not reccomend this shop at all. I received terrible customer service when I brought my porsche in for a diagnostic. One day later it was ready to be picked up. I went to get it and they had already replaced the part on it which I did not authorize. I was ready to pay the 50$ for the diagnostic, instead I was hit with a charge of over 400$ just to replace a fuel valve that was located in the wheel well. I then said that I do not want it installed. Their reply was that if I didnt pay for the part replacement that I would have to wait another day to get my Porsche back. When I got home I opened my front truck where the spare tire is located and I was appalled to find my spare tire off of the rack and out if its case with my tools strewn all about. I would not reccomend anyone goes here.New update, when they put my tire back on they crossthreaded a bolt so I lost a lot more than my 400$ by going to this place.AgainStay Away

Pa
Review №34

NO STARS is truly what they deserve! The lady who answers the phone (owners wife) is with out a doubt, one of the RUDEST people I have ever dealt with in my life!!! NO matter when you call her or what you ask her about, she comes across like you are bothering her and you get the same rude response and condescending tone every time you call this business when she answers the phone!!We bought a used car from them just shy of a year ago and when I just called today to ask a question about a part they said they replaced on the car right before we bought it (I was thinking it still might be under warranty).She rudely said that I was mistaken because they dont sell cars...then I said but I bought this car from your husband Kirk, then she said...Well that must have been many moons ago and I said, no it was March of 2016. Then she put me on hold and came back with some ridiculous excuse asbout how they dont know what they replaced on the car we bought from them. Really?!? They dont keep vehicle repair records...pretty dumb when that is they kind of business they are!! It seems to me more like they just dont want to take responsibility for anything or have you ask questions about their work. I will NEVER go there again...I am happily taking my business ELSEWHERE!

Mi
Review №35

DO NOT DEAL WITH THESE SNAKES.

Jo
Review №36

Fast repairs at a great price

Ma
Review №37

When I called there the lady that answered the phone was very rude. So I took my business elsewhere

Jo
Review №38

Went in with my 76 Porsche to have valves set / she pops. The owner has offered to recheck it. They are very willing to fix it

ai
Review №39

Woman that answers phone is consistently rude, and impatient. Waiting area is dingy. Location was convenient, but will be driving a little further to take my businesses else where.

Be
Review №40

It is not worth the experience and even higher prices. I brought my car in for a fuel sending unit and an o2 sensor in my A4. I came out with a not fixed sending unit which i had to bring back for a second time for. After fixing the sending unit the car doesnt start with out excessively long cranking and then having to turn off the key and start again and eventually it starts. I took it back to get it fixed and was told that I was a rude person for wanting my car corrected. and he kicked me out, with out fixing the car. I would not recommend them to my worst enemy and Kirk the owner is the worst of them all.

Be
Review №41

Horrible experience. Took my Jetta in to get fixed they kept my car a week and when I got it back it drove the same and still had a check engine light on. Thats after I paid 800.00+. Then took it back and had them fix more through my warrenty. I told him to fix everything!!! Another 800.00+ and a 250.00 deductible and a week of having my car I got it back and still has a check engine light on and airbag fault light is on. I called and they said bring it back in but I cant afford for them to keep my car for another week. In the week they had my car last time he only did 8 hours of labor. And instead of calling me to say its ready I had to continuously call them and deal with their RUDE assistant. I will not go back. I have taken my buisness elsewhere and I would never recommend them. I actually tell people to stay away!!

St
Review №42

Rude Nasty Horrible Phone Edict! I do not recommend this business to anyone! Called to find out if they had any seats for a Porsche 928 for sale or new where I could find some. The woman that answered the phone was rude and nasty! She told me to get my lazy F****** A** on the internet if I want information or parts. So I did and here i am writing a review to warn everyone about her !

Al
Review №43

Mike sold me a 2000 Audi A6 and when it broke EXACTLY ONE WEEK LATER ignored me and didnt even care that he sold a SINGLE MOTHER a lemon. Let me be clear- I do not blame him for the car breaking. I am pretty sure it is a CPU problem. I am blaming him because when I called/texted/emailed to ask to BORROW the VAG COM he ignored me and to this day has not responded at all. Btw.USING a VAG Com costs him $0. It would just take his time to drive over here. He obviously has no respect for the quality of the work he does therfore cannot be trusted. Mechanics gave to have pride in their work or, I promise you, it will not be quality (or even standard ) work. DO NOT take your vehicle here!!!! They do not care if they actually do good work... all they care about is money and people like that cannot be trusted with your property!

Ka
Review №44

Didnt even bother bringing it in. Freaking lady was rude. It was a complete turnoff. they lost my business before or even started

To
Review №45

I have been taking my vehicles to German Motor Sports for years. My family also takes their vehicles to German Motor Sports. I could not be more pleased. They are honest and take the time to explain the problems with my used cars.

Vi
Review №46

Been here twice looking for car batteries. Got a great battery at the best price Ive found.

Ja
Review №47

Very friendly honest service.

Me
Review №48

Poor customer....

Re
Review №49

Great family repair shop

Pb
Review №50

The lady at the front is rude and unprofessional. I had to take my car in twice to fix my car leaking coolant and they charged me both times. The first time I went in I paid $350 for parts and labor and they didnt fix the original problem.Im never coming here again, this place sucks

Vi
Review №51

Great customer service, outstanding technicians.

Ma
Review №52

Great shop and good pricing

J
Review №53

Best customer service

Ja
Review №54

Rude customer service

Information
2 Photos
54 Comments
3.2 Rating
  • Address:520 S 8th St, Colorado Springs, CO 80905, United States
  • Site:http://german-motor-sports.edan.io/
  • Phone:+1 719-632-0664
Categories
  • Auto repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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