I made an appointment. they were ready for me at my appointment time, and I didnt have to wait. their services were detailed and thorough. and the cost was minimal. I would certainly use them again!
Got my car inspected from Uber. Staff was very respectful and also very friendly!
The nicest people! So fast and helpful
Very honest and good people. I haven’t been in to a place for an oil change in forever (I always do it myself). But I was running short on time and having trouble with my new cars oil filter cap. They figured out that it could be cross threaded (which sucks) but they helped me a TON. Especially, since we are about to head out on a vacation road trip. So make sure to bring your car here if you want good and honest people to work on your car!
They asked me if I wanted my fluids topped off, I said yes. They said they’d do that and it’d be $10 and I’d be all good to go. I got home and checked them because my car was still making a noise. My coolant and windshield wiper fluid was below minimum, my brake fluid was empty and my oil was fine because I had gotten an oil change at different place a few weeks before. I called and a women picked up and said they were closed and that she’d give them the message and that she’s have them call me back which never happened.
Great place for repairs and maintenance very professional and knowledgeable staff, I have toFixed brakes on my car, after walking in withoutAppointment, Dave at front desk (what a great personTalk to)he take care of my situation without problemsMy car was fixed three hours later I’m very thankful for the job this place is doing, very much I would like to recommending this location to everyone.
Good place for standard oil changes and the like. Very helpful people for the most part. But I would not recommend for any major repairs. Was told to get my ac working I would need a new compressor. After doing the work myself I saw the obvious issue. The condenser was massively damaged and I could hear the leak. I don’t know how they missed that but it was very disappointing.
The staff was very friendly, helpful and honest. I also found their prices to be very reasonable as well.
The manager / owner David king was super professional and knowledgeable, he explained everything that he was doing to my car,, he evacuated my AC system 3 times to get it cleared out,, the system performs like brand new,, I highly recommend using this shop for all of your auto needs
Great service! first got a check on the AC, the repair was cheaper than the original quote, everything works great again! got my car back the same day. would recommend.
Great experience. I’m a car guy, but when it comes the A/C in a 19 year old 4runner, I figured it would be worth the $125 for the evac, recharged, leak check, and diagnostic. After talking with the people there and describing the issue, it was determined my Blend Door Actuator was shot. They showed me where it was, how I can change the temp by hand until I get the part in, and verified there was no leaks anywhere and corrected my freon levels (i was 8oz over with a system capacity of 22oz... yikes). Amazing experience.
Excellent attention to detail, great service, great prices and very personable staff. I highly recommend using this shop for all of your car care needs.
Called the morning of my service and communicated what I needed. It was already busy for them, but they got me done before the estimated quote by about 2 hours.
We called this location to have my sons A/C recharged close to the end of the day and they got us in right away!! Easy to work with and very professional. Thanks again!
All personnel are extremely friendly, helpful and knowledgeable. Thank you for the excellent care!!!
The gentleman at the shop were very courteous. They took time to explain what they were finding in my vehicle and what was needed to fix it. I had a pretty good idea going in what was necessary, but had intended to split the repairs to save my budget a bit. But when they came and explained what was going on without tacking on outrageous extras—which has happened to me at other places on multiple occasions, making me fully expect it here—I decided it was worth it to trust them and have the maintenance performed on the spot.It was quick, they were nice and it was affordable. I’m very happy with my experience!
Got my brakes fixed. Was in and out with a quickness. No BS and really nice guys!
My car broke down and I was able to have it towed and immediately worked on without an existing appointment. They finished my car same day and the repair did not break the bank. I was able to take it home same day. Very fast and professional service and would recommend
They are professional, nice, and give you the information you need without upset. I will keep going here as long as I live here.
Thank you for taking care of me .great job
David was great to work with. Gave an honest assessment and fixed what was needed for an electrical temperature sensor repair. He did a few little extra things for me at no charge.
They were courteous and professional. However the coupon that said “Synthetic Oil Change” had a catch. I needed a full synthetic oil change. Definitely a bait and switch.
Daves customer service and follow up was excellent. Quality repairs at a very reasonable price.
I went to 5 other mechanics about an issue I was having. No one could figure it out, except these guys. They are dependable and won’t try to oversell services needed like other auto repair shops. I will now be going to Meineke for all my car repair needs. I highly recommend them.
Fantastic service. Very thorough, able to get parts quickly, explained services and reasonable price.
Oil change was done on time. They also checked a potential issue that another garage wanted to perform an expensive repair on. I was advised that given the age and mileage it was better to monitor the situation for now before getting involved in potentially very costly repairs. It was refreshing to receive an honest answer that was in my best interest.
Very professional courteous and customer service oriented.
This location is next level! Amazing customer service! I typically hate going to mechanics because I feel like all they try to do is sell me on a bunch of repairs I don’t truly need. Not this place! They explained perfectly to me the issues with the car and the high priority items. They made some suggestions but made me feel comfortable about what could be done in a few months/different mile checkpoints. Feels great to have a car center I know I can TRUST! Hallelujah! Great work guys! Keep it up!
I had received a quote for brakes from my dealership for my Audi, and thought I’d stop into my local Meineke to see what they could do. The people were responsive, the prices competitive, service was done professionally, and the level of customer service was above and beyond. Highly recommend this shop, and I’ll be back when I need something done!
My altternator went out on Thursday night. I had the car towed to the Mieneke shop on the recommendation of my son-in-law. When I called about nine the next morning my car had already been pulled in and it had been determined that it was the alternator. When I mentioned that I had an appointment in Denver at 1 and I would pick the car when I got back he (I apologize I dont remember his name) said he could probably have it finished by the time i had to leave. I was getting ready to leave at 11, (my son-in-law was going to take me), it was repaired!!! I was able to drive myself to Denver and I only had to get a ride to the Mieneke shop from my son-in-law.You guys are great! Thank you so much.
The nice thing I will say is, they were really fast. I set a same day appointment with a coupon and when I got there they apparently had to dig to try to find my appointment it. I also had a coupon, which I applied when setting the appointment, that they apparently didnt know about because when I went to pay it was $20 more than I had planned for. When I brought up the coupon they got all shifty and said well that coupon doesnt include the oil that we used... and they wouldnt honor the price on said coupon. They gave excuses and shifted all the blame on me. I will never go back, nor will I recommend anyone goes there.
Great. Been taking my vehicles here for nearly 3 years and while the problem was misdiagnosed maybe once or twice, it always ended up being fixed, and at a fair price, and very professional. Always recommended 👍🏼
This service was for a safety check of a used car I had purchased. They were up front with me about what needed to be done and how much it would cost. I waited for them to be done and the service was faster than estimated. This Meineke has worked on 3 of my vehicles before and I have been treated fairly every time. They have earned my trust and I will certainly be back for future service.
Great customer service and value
Great experience with this shop, this is the only place in Colorado Springs that I’ll take my Maserati. They are exceedingly professional, and amiable.
I brought in a used car I was considering buying. They found some key issues with the car that I was able to get the dealership to repair. At $50 for the inspection I instantly saved money by not having to cover that repair myself!
David and his team are on point! Honest and reliable and always thorough.
Borke our oil drain plug and forced us to pay 400$ for it
I dropped it off. It was completed in the 2 hours promised. Had my brake coupon ready on my phone. He already had it in the system for percentage off. I appreciate that!Thanks for the prompt service!
They are detailed and do their best to help. Not pushy, provide with what they discover about your vehicle without a hard sell to do additional repairs noted at time of service.
The guys at this shop were great to work with. They were upfront about what needed to be done on our car, how long it would take, and how much it would cost. This is the best auto repair shop in the Springs!
These guy are great. Fast, friendly, and they dont upsell anything unless you absolutely need it. Will continue to go here for anything I need done. Thanks for being awesome!
I needed some aftermarket shocks installed. Called them up and they were able to get me in the next day scheduled appointment. During this time they were very professional, wore masks, and used professionalism during my transactions. Stand up class act. They used their mechanics book to find the hours associated with the installation. They installed and did a great job.
These guys are insanely kind & helpful! Thank you David, Jacob & the mechanics for the quickness & solving my minor situation. 🙏🏼
Really quick and super nice employees!
I had a great experience. Usually my husband does the car maintenance jobs but today I took my car in to have the breaks checked and an oil change. They were extremely proficient and pleasant. I was most impressed with their honesty in an attempt to save me money. I wanted to have my tires rotated and balanced and they told me that it would be free at the place where I purchased the tires. It turned out the breaks were fine and most likely was due to the tires. The waiting room was so comfortable (plush, leather couches) that I asked them to go ahead with the service, Id pay the $50. They did not take advantage of the fact that Im a woman and explained things in way that I could understand. They are competitively priced as well. I encourage you to make a reservation though, this isnt a drive up service, its way better!
Loved this place they got my car in and out in 10 mins. Very nice
I used Meineke because they are just up the road from me. Great service and not pushy mechanics. Good work for a good price.
They always do me right.
Meineke was fast and friendly. I had to schedule the appointment because Of Covid-19 but got a text reminder an hour or so before the appointment. I would use the service again.
Went above and beyond to get my vehicle repaired
I highly recommend these people they were completely honest with me then did excellent work thank you
Excellent attention to details and customer service
They are very thorough and clear on the issues of your vehicle. I went in for a few separate things and they still told me other things wrong that could be fixed and the pricing was fair. When I said Id wait in certain ones to fix they listened and did just that and fixed what I asked. It was done at a great price and in a small time period. Ill definitely start using them for all my family. Thanks for the great customer service guys.
I received a $17 coupon for an oil change so I made an appointment. I took my car over, told the gentleman that I had a 2:00pm appointment for an oil change. When I got the receipt it was $70. I told him, I thought it was $17. The gentleman said, We used the premium oil so that it lasts longer. He never gave me an option to receive premium oil. I feel I was scammed.
I have had to take my truck in three times for the oil within a month. First time they finished with a leak on the oil pan and didn’t inform me. The second time I bring it in to fix the problem They caused for $850. Said that was reasonable do to labor fees. They ducked my oil pan may I remind you. And for a third time I am taking it in for a worse leak. After paying over 2 thousand dollars. Someone should be checking these things before returning the vehicle to its owner. Especially if it leaks in your parking lot!!
Fair prices and professional services. Took great care of me and my car. Thanks so much.
People were very helpful and worked with me on ways to reduce the price. I dropped it off in the morning and had it before close same day
Honest! Honest! Honest! If you want a second opinion. This is the place! Then you will never go anywhere else. Not sure about other meinekes, just this one on North Academy.
The service from meineke on north academy has always been great. Their service is great and let you know what’s going on with your vehicle. Very kind and always take care of you. I have been going here for years and have always loved there service. They are efficient and give you fair pricing. I will always go back to this one. Thank you for your service.
Repairs and maintenance was good.
Had my oil changed two weeks ago. Asked what kind of oil they use... i was told house blend.Just checked my oil... the dipstick is full but oil quality is runny and my dip stick smells gassy. I bought my usual oil and will now be changing it again.MYSELF( yes i am female)Do THE OIL CHANGE YOURSELF. These places make money by using SH$T oil. I knew better.
Very honest and trustworthy shop for car repairs. They don’t oversell you like so many other places.
They did good on my truck. Only complaint is they were very careless with there sterilization of the customer waiting area during a horrible pandemic. They have a water dispenser that had only one cup left sitting underneath. When I picked the cup it was full of dirt and debris.... no one was in the lobby to assist so I looked under a nearby cabinet in search of clean cups and it was COVERED in mice droppings. 😩 Other than that....it was ok. 🤷🏾♀️
In n out 60 minutes....
Awesome service...thank you antonio!
These guys really take good care of their customers. Im treated professionally each time and always like the way my car performs after I get it worked on at this Meinke. The cost are laid out ahead of time and have been reasonable in my experience.
Jacob and crew have always taken care of us with multiple vehicle repairs. I highly recommend them if you need your vehicle diagnosed and serviced. Thanks, guys.
I am extremely above and beyond pleased with the service i received from you guys. My car was fixed right away and i love the fact that you communicate with me about everything going on with my car. I will most definitely be using this particular location anytime I need work done on my car. I really appreciate everything and thank you all so much
The folks at Meineke were super helpful. They went out of their way to give additional tips and suggestion on how to maintain the vehicle.I strongly recommend this place to anyone who is looking for good service
They were fast and professional doing my oil change. I recommend this place!
Everything went fine until I got in my truck. Someone was smoking in/around it while the windows were open. I got in and closed the windows and drove to another errand. When I got back out and opened my door the smell was VERY strong. If you are a non smoker and wish to have your vehicle NOT smell like smoke, find another business to have your work done at.
Front desk guy is always crabby and passive. Can tell he doesn’t like his job or has a bad attitude in general.
I walked in and stated what I need.. very best price for my jeep and all I needed was a oil change.. they were super quick. I will keep going to them for my oil changes for sure!!!
Let my jeep with Jacob. After a quote of $135.00;it jumped to $247.00 plus change. The worst part is they did attach part to the frame. So now the proportional valve is hanging from brake lines. In addition, Jacob was adamant about bleeding the lines. Once I got jeep home, it had no brakes. Very very disappointed. Now I have to return the Jeep, take time from work, which doesnt concern Jacob and hopefully the job gets done right this time. I left the hardware with Jacob and explained that they need to be attached to the part and frame. Not good at all. On a scale between 1 & 10. Ten the best, its a zero. Wasted time and tow expense to vehicle there twice. I understand the first one, but didnt count having to tow jeep home twice.
Excellent service and repairs. Prices are super fair. Excellent workmanship. Jacob calls to follow up. Highly recommend Meineke, Jacob, Josh and all!
Great! Got me in and out with no trouble at all!
Always have my back when my car breaks down & when they can’t they always send me to an experienced mechanic! Thank you Jacob & David, I really appreciate it!
Fair price, fast service, and they wont sell me something I dont need. What more can you ask for?
Very helpful and followed time commitment they gave - even beat the estimated time - very helpful!Fast friendly car is in good order !
Went in there to get my 5th Cylinder spark plug re-Threaded and told me it not guaranteed to be fixed. I trusted their word and said okay. They told me my EGR valve needed to be fixed and quoted me 390 to get it fixed and asked for a. Quote on paper and also Told them I had to wait till my next check to get fixed. I got paid and called them to set up a appointment to get it fixed and than they quoted me a different price of over 500 dollars to get it fixed. I thought that was sketchy so I called another shop to get it fixed and they fixed it for 377 and after they replaced the valve they told me it didn’t need to be fixed and that the mechanic That told me my EGR valve was lied to me and that it didn’t need to be fixed. I called the shop and asked them if they Reimburse me for the part that didn’t need to be fixed because it was them that told me it needed to fixed. Wasted 377 for something that didn’t need to be fixed. They lied to me and tried to get more money from me by telling me something needed to be fixed when it didn’t. I even spoke to the supervisor there and told them my issue and they didn’t care. I wouldn’t recommend this shop to anyone ever again. First you change the quote that you gave me just to get more money out of me and also lie about a part needing you replaced when it didn’t. That’s a terrible thing to do with your customers. Never again will I use them. I will continue to go to Goodyear auto shop from now on bc that’s who help me out with my car and was honest with it.
Jacob and the Meineke crew always take good care of me! I never have issues, their customer service is exceptional, and they always Do a great job servicing my vehicle. Thank you
I went in for brake work & they replaced both of my rear rotors for a decent price however......I spent 5 HOURS waiting for this (yes, I had an appointment). Not once was I informed that my entire Saturday would be spent waiting otherwise I would have called someone to come pick me up. Honestly, it should not have taken more than 2 hours to do this & since my car was in the 1st bay it was very easy to see that they spent way more time NOT working on my car than working on it. I’m going back to have my AC done next week, only because of the 50% off. I sure hope they don’t waste my whole Saturday again. I am thankful that they didn’t try to sell me a bunch of stuff that I didn’t need like some shops do but please, give people an honest estimate of time when you quote them a job, I missed out on spending time with my grandson before I had to go to work
Really nice guys and explained everything in a way I could understand!
New rotors and brake pads. Air conditioning refill. Fair, friendly, fast. Very knowledgeable and no up-sell for things I didnt need. Will use again.
I always shop around for best prices on various work to be done on my vehicle. These guys are usually pretty competitive on many things. I feel like they usually treat me pretty good. At other mechanics sometimes I question whether or not they even did the work, IE maybe just use standard oil when I paid for synthetic or something, but these guys seem pretty honest.
Ive been using this Meineke for years and theyve always been great about finding and issues with our cars, fixing them in a timely manner, and charging reasonable prices.
Jacob was very helpful!
Good service and price wasnt to bad
David was very helpful and knowledgeable! While it turned out the part was only dealer serviceable, they went above and beyond to ensure the issue was resolved.
Let me walk you through my experience. Went in for brakes, paid around $600 for those, oil change and some filters. Left and my brakes squeaked. They never squeaked before I came in. Car was brought back in a few weeks later and they made more adjustments. The squeak got worse!!! Back here again today and they couldnt reproduce the sound, I was getting angry. At the end of our test drive it finally squeaked! Hallelujah! Well they throw it on the lift and figure out one of the new parts was scraping my brand new rotor. Replacing all of the parts under warranty. Im just glad they were willing to look at it multiple times even when they couldnt find the problem. This is what good customer service is all about. Changing my 4 star to 5. Thanks for your help Aaron.
What an incredible place. The guys in the shop were professional and explained everything to me that needed to be done! The cost was within my budget. Thank you so much Meineke!!
Kinda, honest will try and squeeze every dollar they can if youre not careful
Got an oil change, in and out within 30 minutes
Service was quick. Customer service was excellent. There price for a Synthetic Oil change is the best out there.
I came in today the end of October, 2016 and had an absolutely fantastic experience. In fact I have been going to this same Meineke ever since I moved out here two years ago and refuse to go anywhere else. They are quick, reliable and super personable. I would recommend this Meineke location to everyone and will never go anywhere else!
They were fast, efficient and helpful in getting my truck taken care. I had a great experience in their shop.
I have been a faithful Meineke customer for years but my recent visit to the Meineke Car Care Center located on Academy Blvd. motivated me to write a review. I appreciate the time and effort both the owner and manager took to explain a recent problem I was having with my vehicle. They offered a flush option to try first and if it didnt work then we would explore replacing the part. Well, it did work and my vehicle is running great! It is a good feeling to have 100% trust with a Car Care Center regardless if you need an oil change or major part replacement. Thank you David, Aaron and staff!
When I made the appointment the employee must have had a bad day so I almost didn’t return, but I did. This time the same employee was in a much better mood and the work was done quickly.
Dave at Meineke was referred to me as a trustworthy mechanic in Colorado Springs. As a new resident in the area, I appreciated the recommendation as well as the quality service Meineke offered. Dave shuttled me across town and back so I could have maintenance done on my vehicle, and his mechanic carefully explained the services my car needed, answering all my questions thoroughly and patiently; he even showed me the auto parts I wasnt familiar with so I could learn. Not being a mechanic myself, its so important to know Im not being charged unnecessarily, and Meineke on Academy is an car care center I trust and recommend.