Andrew at Autowerks is the best! He kept me updated on my car regularly and made sure I was taken care of. My car was repaired quickly, efficiently, and the repair was priced fairly. Even better, they left the interior of my car clean- something other shops have not done in the past! I have been looking for a car repair shop in College Station for years and have finally found a great one! I highly recommended Autowerks to everyone.

Frank and Andrew were absolutely AMAZING!!! It’s refreshing to get such wonderful customer service, and thorough communication regarding services that you’re in need of. From start to finish, both of these men were attentive to my presence, made sure my questions were answered, and provided me with the knowledge I needed, in order for me to make a very informed decision regarding my car repairs and maintenance. I truly appreciated their services! I would recommend Autowerks to anyone!

They seem to know a lot about the BMW group cars. Very friendly, would definitely go back.

This was one of the most professional and best customer service experiences I have had with a automotive repair shop ever!! My daughter drove her car to Bryan without permission. We needed to check the car because it had sat not having been driven in awhile. They helped us have it picked up, repaired, and stored until we could get it due to both my hubby and I having covid. The stress that they took from us alone was priceless!! Thanks to Andrew. Five star service !!!!

I am very pleased by the high level of professionalism and care I have received at Autowerks.I trust them to take care of me and my 16 BMW M4. They have performed diagnostic and repair / maintenance for me.Andrew is great, he is incredibly helpful.Thanks for the great experiences guys.

Great service. Experts In Mercedes

Great customer service, very knowledgeable & informative. Overall great service & I will definitely be back.

Excellent service! Andrew takes time to explain what the problem is and what needs to be done.

I was referred to Autowerks some months back and have been a valued customer ever since. Since day one I have received Grade A service from this auto shop every single time, from the moment I walk in the door to the time my keys are back in my hands. This shop specializes in its knowledge of foreign cars through and through & have a knack for explaining the clients concerns in a way that they are able to understand & make informed decisions. I highly recommend this shop whenever in the area. (They also have a cell number for convenient accessibility)

Autowerks did a great job replacing my Mercedes C-230 Kompressors AC that was leaking cooling agent. They also replaced the gasket that was leaking steering fluid in the past. I generally get the synthetic oil and filter changed there as well. Very nice people to work with!

I have been a client at Autoworks for 10 years. They constantly exceeded my expectations.

If you own a European made vehicle, this is the best place in Bryan/College Station to take your car for repairs! Excellent service always!

It’s funny when you get a text asking you to review a business you haven’t been to in roughly 15 years the same way your doctors office would if you had an appointment yesterday. Normally I’d delete such a text and move on but this business warrants my time to leave a review because my recall is all too good for things like an iPod getting stolen out of my car when it was in for service and the shop taking no responsibility for it. Or the time I picked my car up from being serviced (after ~$2k in repairs) only to get almost home and the radiator was leaking and spraying fluid and causing smoke, and it’s because a tech jammed a tool into it for which the shop took no ownership of. When there’s a clear dent mark in the radiator, it’s evident what happened. I’ve had a handful of cars in the years since I got rid of the car that brought me to this terrible place but the memories are still clear from the way I was burned by Autowerks those many years ago. if you are in the Brazos Valley I implore you to take your European makes anywhere else.

Great people. Andrew was very helpful. Great customer service.

Very polite very clean staff very knowledgeable

All of the shop technicians work very hard to make sure my car is in perfect condition! Andrew, the customer service rep, is very understanding, patient, and thoroughly explains each problem to me. By far, my favorite shop in town!

Very thorough and take the time to explain why certain repairs are important. They keep me updated on whats going on with the car and provide quality work.

Bill and his shop have always done quality work and he stands behind his work. Have been using him for 15 yrs, for both BMW and Toyota products

Have been taking our vintage Mercedes ML320 to them for years and will continue as long as the wheels dont fall off. Which given the great care they always provide, may never happen.

Great place honest people

Easy in and out. Call: My wrecker service out of Somerville to get your car towed there. He knows what he is doing.

My son takes his Audi there. Professional and knowledgeable and although it seems a little pricy, I do feel in the long run his car will last longer. And before he got this car, the one thing I knew ahead of time is maintenance on these cars is not cheap. I do believe things are done right there! Thank you for taking care of us!

Great experience. I fixed my Volvo engine mount in their shop. They explained details of options we have and let me to decide how to fix it. Their price is reasonable. When I told them we need the car in the afternoon, they can move around to meet my schedule. That is much appreciated!

The shop is staffed with qualified experts who take their time to get the issues addressed and to make sure the owner understands what is being done and why. Not the fastest service, but you can always make arrangements in advance if you need the vehicle back quickly.

Very thorough on a Service D for my 2008 Mercedes ML320. Andrew was great with helping me understand all of the issues. However, if any extra parts are required, this shop as with all non-Mercedes dealerships, takes extra time to get parts located and into their shop. I wish it was ready sooner but with the amount of work done I guess I understand. Four stars is for the high cost, which everyone just keeps saying oh its because its a Mercedes like that makes the pain to my wallet ok...NO IT DOESNT. Recommended if, like me, you just dont like going to the dealer for repairs on an older car and want an honest and reliable shop!

My son just moved to College Station last weekend to start school. His 128i tire picked up a nail or something causing it to have a slow leak. He drove the car to BMW of College Station to have the tire repaired and dropped it off. The dealership had to order the tire. While the car was there, they contacted my son and said there was a multitude of items that needed addressed on the car.1. Front Wipers needed replaced $ 82.002. Brake Fluid Flush $129.953. AC Micro Filter $146.714. VALVE COVER GASKET $908.755. OIL FILTER HOUSING GASKET $538.61I thought this seemed suspicious, so I had him go to a well known reputable European Auto Shop in College Station. The shop spent 3 plus hours going through the car completely with the only findings to be Engine air filter (Remove & Replace Engine Air Filter Element $118.13 +tax ) and Cabin air filter ( Remove & Replace Cabin Air Filter $102.48 +tax )As far as the leaks i.e.. valve cover gasket and oil filter housing gasket, they said is was a result of a messy oil change or oil top off, which happened just a week ago a the BMW Orr Dealership in Tyler TX. smh.SO CONSUMER BEWARE BEFORE YOU USE EITHER SERVICE DEPARTMENT IN COLLEGE STATION OR TYLER TEXAS. GET A SECOND OPINION.BTWTHE EUROPEON SHOP IN COLLEGE STATION THAT DISCOVERED ALL OF THE ISSUES or BETTER STATED NON-ISSUES WOULD BE:AUTOWERKS.Thank you, Andrew, with AUTOWERKS of COLLEGE STATION. For being honest and upfront and very informative about the issues with my sons car. I will highly recommend your shop to everyone with auto repair needs.

I am so happy I found this shop. Reasonable prices and great quality work. My car will always go here now instead of Mercedes.

Weve been taking both of our Mercedes to Bills shop for a number of years for both maintenance and needed repairs. Service has been consistently excellent, with personable interactions and detailed explanations of work performed. I now go to Mercedes dealers only for warranty work that Bills shop is not allowed to do.

I’m new to the area and had no idea where to take my car. Bill was so helpful and fast! My car was ready the very next day. Thank you to the crew up there...you are amazing!

Auto works is the best. Just go by and see the cars they work on, and experience the care that they take with all of their repair work. Bill is a true gentleman and a scholar, and a technician par excellence.

I have had nothing, but good and affordable service from Bill and his team.

Staff is knowledgeable. Every visit has been a good experience

Have been using AutoWerks for 4 Years for Vehicle Maintenance. Very Happy with their service. They resolved a couple of weird (to Me) situations with one of my vehicles.

I have gone to this shop twice now and every time I get exceptional customer service. Bill, the owner, is always polite and doesnt BS around the problem. I would rather pay these guys a little extra to do work on my car because I know that I am getting quality service out of them.

I had a really nice experience here today. The owner was very nice and explained everything well. This is now my go-to place with my Mercedes!

Knowledgeable and profesional from Bill the owner right down to the last employee there.Good work and fair prices!

Great service and value, keep you informed, knowledgeable staff.I will definitely recommend.

Best place for a German machine to go for service.Awesome shop!!!!I moved here from Kerrville and am so happy that there is a shop here that does such great work.Thank you👍🏼

Amazing shop, great guys willing to always work with me financially. “Don’t listen to the 1star bad reviews” those are the ppl that like to buy cheap parts that only last 2,000 miles. They know what your cars needs and the right part it needs. I promise if you choose them you will be saving money in the long run. For example my timing chain went out in my mini and the guys at auto works had my fixed up for a fairly cheap price. now what was only supposed to last me for 100,000 (due to timing chain flaw that2009 mini coopers have) will now last me 200,000+Thank you auto works for always taking care of me and also for always working with me financially.

It has really really bad service, the guy who is around 1.8 meters tall and a little bit bold acted wildly arrogant and asked 700+$ for just changing a brake... Its the worst experience in this town.

Finally a shop that knows how to work on Range Rovers in a timely manner and with affordable prices. I have tried several shops in the BCS area and have been disappointed many of times. Its good to know that there is actually a shop that knows what they are talking about when it comes to imports. If you drive an import you should really think about this place if you have any issues at all!

Been a customer for 15 years. Bill, the owner, and crew get things right, and the few times that something went wrong unexpectedly, they worked me in and helped me out. I have tried other shops, but always end up at Autowerks. Over the years they have serviced my old BMWs, a VW, a Lexus and even replaced the engine in a Toyota truck for me. You know Bill does things right based on his repeat customers and his mechanics who have been with him for years. Their expertise is confirmed based on the cars you see in the shop. Over the years I have seen a Lamborghini, Maserati, Jaguar, Aston Martin DB7 and Lagonda, Porsche, Mercedes, BMW, Rolls Royce, Mini Cooper, Audi to name a few. The work they do ranges from minor repairs to major engine work and partial restorations. As an experiment, I took one of my cars to three other shops to address a check engine light--and that included the dealer. After each visit, the problem returned. Finally, I took it to Bill. Problem fixed and never returned. My experiment was an expensive reminder that good service may cost more, but what you get at Autowerks is your problem addressed and fixed for good.

Fast, efficient and extremely personable mechanics. Reasonable prices as well.

Bill and his entire crew at Autoworks are first-rate--first-rate for service and reliability. The work there is not inexpensive, but you can be confident that it is done right and in a highly professional manner. Ive been a customer there for about 20 years, beginning with work on a 1979 Mercedes SD, which I still have and is running much better today than when I initially took it to Autoworks. Ive had similarly good results with another Mercedes, a CLK 320, that is now 16 years old and was almost totaled when broadsided by a pickup about five years ago. Bill has seemed to take a personal interest in that particular car. Bryan/College Station is fortunate to have a repair/service facility of the high caliber of Autoworks.

You want to charge $1100 for a part that I did not need . You already charged $282 for reading out wrong Error code. Took me 2 minutes at home to read out correct code. And you pulled out the fuse to make it look like the system has failed. I am taking this case to the better business bureau.

Would not give quote for a clutch job unless i brought the vehicle in, after this communication and reading previous reviews I get an uneasy feeling about this place. It sickens me to see they charged someone 70$ diagnostic fee then refused to share the diagnoses with customer.

I am not sure about people complaining that these folks overcharge, but they were fantastic, responsive, and reasonably priced on an emergency drop in AC repair on my 2014 E550 on a 100° day today.If I lived closer, I would come back for all my service.

After not receiving the level of service one should from a Houston area Mercedes dealership, I had my car towed to Autowerks in College Station. I have a GL 350 Blue Tec with 100,000 miles. With the diesel, my hope is to get to 200,000 miles.The dealership (one I had used for all scheduled maintenance) was a DISHEARTENING experience—in my opinion inflating repairs to steer me into buying a new car. In addition to the routine 100,000 mile service, my DEF system was having issues. They would not tell me what to expect in the way of future repairs so I could make an informed decision to repair or buy a new car.Then I found Andrew from Autowerks! He was amazing. From the first phone call to driving my happy car off their parking lot, the service was exceptional! Andrew took the time to explain what my current issues were with my DEF system and based on his experience, what maintenance items I will be facing if I keep the GL to 200,000 miles. In the end we decided to replace the DEF system. The NOX sensors did not need to be replaced...the dealership wanted to start with Nox sensors ($1900) and then see what else was needed. I’m confident I will be able to keep my GL for at least another 100,000 miles with Autowerks help.When I showed up to pick up my car, I was surprised to find the shop was rather large. The personal attention that I received, I fully expected the shop to be small. I’m very thankful to have found Andrew at Autowerks and plan on a using them for all maintenance even though it means I have to make a trip to College Station from NW Houston area.

No Stars! Not happy with how long they hold your vehicle hostage, their prices for repair or service. Take your car there at your own risk as you are sure to have to take it back again or find another mechanic to actually fix the problem.

Warm reception, professional and accurate diagnosis

This is probably the most dishonest mechanic I have ran into in my life. He makes up problems the car is not having to Rob your money. I went in there for a simple repair / replacement. He insist that I replace parts that I already recently installed new. He claims otherwise it cannot be done. How completely wrong he is. I had it fixed up for less than 20% of his estimates elsewhere.

These guys have seen my 02 Carrera a couple of times and always done a good job. Last time I was on my way out of town (moving to VA) and needed a brake job. Not only did they squeeze me in for the work but they also took their time with me to make sure everything was just right. If you drive an import, this is the only shop in BCS to work on your ride.

If I could give this place no stars I would. They are SHARKS. They charge you twice what they should. They wanted $900 for a basic break job that I can get done back at home for $450. Dont waste your money or your time here.

Knowledgeable and honest mechanic. Hard to find

I came in and asked if I could use their lift to check my car for damage. They helpfully obliged and even gave me a whole list of pointers and improvements that I needed. The mechanics are professional and know what they are doing.

Bill is a solid guy. They do excellent work at a reasonable price!

Ali had the best rate in town for windshield replacement on our Honda minivan and it looks good as new.

Very rude, became confrontational with my girlfriend because she was by herself. Cowards who will try to cheat you if they sense you are not an expert. Also I am starting a class action lawsuit with the BBB to try to downgrade their company status, I am also in the process of contacting the FTC for violating our Consumer rights,If this happened to you as well contact me so I can give you information so we can add on multiple accounts to the same suit.

I have taken my 2008 Mini Cooper to Bill and his AutoWorks crew for about two years. I bought the car used from a family member who had done NO RESEARCH and bought it used because of its cute color.The Mini had several problems, and Bill has helped me to prioritize them. With each repair, he and his crew have explained their work, charged me fairly, and restored a little more of my confidence in the car.I recently moved to Houston, and my car overheated on a return trip to CS, so I stopped first at AutoWorks. John checked under the hood and showed me how to check and replace my coolant. He then mixed a jug of coolant for my car, topped it off, and gave me the rest to take with me.Before I left, John also taught me a new way to drive my car: an automatic with paddle shifters to make it manual. I felt like I got a new car for driving in Houston!There was no charge for this visit -- not for the service, the coolant, or the sports car driving lesson.For as long as this car can make it to CS, Ill have Bill and his crew work on it. When Im ready for a newer used Mini, Ill enlist their help in finding a good one.The guys at AutoWorks know European cars, and Im grateful for them.

Great service - very knowledgeable & I will keep coming back as long as I have an A&M student there (we live SW of the DFW metroplex - out in the country = everything Ford). Net, net I save my service needs for my trips to College Station, I trust Bill, John & Team Autoworks to keep my 2000 S500 running & in good condition - theyre terrific!First time I encountered them - car overheated on Wellborn -during graduation (nightmare traffic)- had the car towed to them on recommendation of the police officer who stopped to run interference for traffic. They saved the day with a super-quick 1-day turnaround on an electric fan motor and found an OEM discounted part - that 1400 dollars was unexpected and the helping hand much needed & appreciated!

The guy who runs the shop is a jerk, no customer relationship skills. He kept telling me when the car would be done and I would call to confirm that it was ready to pick up and every time I did the car wasnt done and he sounded very annoyed that I would even call. Terrible experience, unprofessional, and foreign car specialists is just wrong, he couldnt even fix what was wrong with my car within any sort of a reasonable cost. I am told him to put my car back together and I am taking it to another mechanic - jerk!!!!

I would strongly suggest going elsewhere, and if you do go here get everything in writing up front.

Best Place for European Auto Repair in Brazos Valley.

This shop is really professional. They do great work!

NO STARS! They couldnt diagnose a simplest problem that my dads car had and tries to charge thousands of dollars. DEALER was $840 cheaper!!!

Bill Marden, the owner of autoworks, screwed me recently. I drove from new orleans to college station to buy a car from his shop only to have him change his mind about the sale once I arrived.If he will screw me like this i can only imagine what hes willing to do to customers who bring their cars into his shop.

Ali helped me to replace a new alternator (Nissan Murano). Very professional service and reasonable price!

WORST EXPERIENCE EVER!I took my foreign car here because they said they specialized in it and would know what to do. WRONG. To sum it up I am just now getting my car back a week later. Everytime I called them to check in they just said we are having difficulties and am working on it. They never called me to update me. Finally a week later we had it towed to an actually dealership in Houston b/c they didnt have to updated software they needed AND had forgotten their password. When I went in to pick it up it was the WORST CUSTOMER SERVICE EVER. The guy called someone and talked on his cell phone for 5 minutes before helping me. Then he couldnt find my paperwork or my car key. I had to go into the work shop and find my own key amongst everyones keys. Finally when I get in my car my front seats and console are DISGUSTING. My material seats are covered in what looks like dirt and EVERYTHING is grimy. Finally, driving off I realized they had run my car down to empty because they decided to drive it back from Houston instead of tow it like they should have. The dealership in Houston had it fixed within 1 day. Shouldve done that to start with.

Spend $800 there for tie rod repair on a BMW. bought a Mercedes from them and they still treated me with no manners. the owner who is bald and retarded damaged my car with my license plate and cursed at me because i didnt want to pay $40 on license plate brackets. STAY AWAY !!!! they drive your car around for their own grocery and treat your car bad. They also didnt put my wheel bolt on .. I called them and they wanted me to delete this review or else they would not give it back

Awesome guy who knows his stuff.

They shouldnt get even one star. A few years back, we went in for an oil change and they took forever and when we went to pick it up they did several hundred dollars of work that we didnt authorize.

I cant believe how he lied he did my oilpan gasket but didnt replaced the gasket he just put some crap to block the oil from leaking, took my car to the dealer did a good job and told me whoever did my oilpan gasket lied to me. This bastard charges ridiculous prices, and has crappy under paid mechanics. orders part for your car and double charges them. I vowed not to take my car to Auto piss of shiet werks repairs nomore!..I believe in karma hes gonna pay for it in one way or another, you dont rip your customers blindly!.folks please when u take your car there?..take it at your own risk!

Well, I guess I should have bought a 13 yo porsche like Bruce bc I called and asked for a quote for specific repair and was told that he would not perform it without diagnostics - regardless of it having being diagnosed previously by others.

Get service! Great people!

Disrespectful, unprofessional owner, damage was done to one of my brand new rims, and I paid too much for brake work. After getting my car back I could see that the gas was significantly lower than when I brought it in, and the car was dirty on the inside. No explanation could be given for any of my concerns. I cut my losses and will NOT be going back.

Worst customer service ever.Stay away!

These are seriously crooked people. They are CAUGHT not fixing but charging customer.

Great service

Expensive! Wow

Good diagnosis and good automotive repair service.