We ran into an issue where the outside AC unit stopped working during one of our re-roofing projects so the customer had no AC running on a 90+ degree day. The office was able to quickly set up a diagnostic appointment quickly and Kris, the technician was able to fix the unit on the spot while walking the customer through the process. Would highly recommend them to anyone that is need of heating or cooling services!Alex

Needed a furnace replaced, met the salesperson for a quote on Tuesday and they removed the old one and installed the new one the next day! Great price too! A+

Really great experience all the way through. From estimate, types of systems and options were well explained, through installation, friendly, efficient and clean, these folks did a terrific job. Highly recommended.

I recently had a new AC installed by Choice. They arrived at my home exactly when they told me they would and performed quality work at a great price. Everyone, from the woman scheduling the service to the technicians at my home, were very friendly & professional. Choice will be my go-to for any future HVAC needs.

Installed full AC system in my house. Very knowledgeable company from estimating to installation. Good communication and professionalism from the tradesman during installation. System works great. Thanks Choice!

Had Choice install on demand water heater the Techs Les and Matt were awsome turned out to be a bigger job than expected and they stayed to make sure it was done that day they did a fantastic job very impressed answered all my questions and concerns made me feel better I would highly recommend Thanks Choice great job!

We recently had a heatpump unit installed in the condo. Paul was an excellent representative for Choice. He did a detailed assessment of the property, told us what we needed and gave us a great price quote compared to other vendors in the area. He was also very accurate in what to expect. The technicians did a great job installing the equipment. They were professional, worked hard and got the job finished in good time. We found the heat pump heats better than anticipated and couldnt be happier with the sevice and product. Highly recommend you get a quote from them before going with another company. We got 5 quotes and they had the best offer for quality, warranty, price and service. Thanks, Choice for making winter warmer and summer cooler!

This was one of the best companies I have dealt with in a LONG time, They are a truly professional company from sales to installation. Very knowledgeable staff. The technicians are very good at what they do neat, punctual and knowledgeable . I cannot say enough good things about them.Remeber you get what you pay for and with this company you wont regret it posting a picture of perfection !!

Choice replaced my water heater when it stopped working. I called in the morning and they were there in the afternoon. They did the removal and disposal of the old tank and full installation with the natural gas lines and plumbing for the new tank. They were on time and highly professional with their work. They serviced my furnaces last year and did a great job to keep them in good shape. Highly recommend.

Salesperson was knowledgeable, professional and responsive to all questions about new furnace system. Prices competitive and installation was seamless and quick.

Just had a waterfurnace 5 series geothermal unit installed. It looks clean and neat. They went above and beyond to get my unit installed properly. The sales guy George was friendly and knowledgeable. The tech Luke that came to run the install was friendly and answered all my questions. System is running great and for half the price of their competitors!Update: if you are thinking about geothermal go for it! My 5 series unit lowered my electric bill from $325/mnth to $120/mnth

I recently upgraded my furnace to a natural gas from oil and have nothing but accolades for the two men who installed it. After waiting 5 months for National Grid to run the service line from the road to my house. The two men from Choice Heating (Luke and Joe ) were very professional and hard workers at their craft. Besides doing an excellent job they were able to remove the old one and install my new gas furnace in one day . When the job was complete, They patiently answered all my new ownership questions and did one heck of a job cleaning up at the end of the day. Thank You for a job well done.

Replaced aging furnace, hot water tank and AC compressor in two days. Worked with George in sales to select the right units for this size house and was given several options to choose from. Install crew was very professional and hard working. New furnace out performs the old one, and the house is much more comfortable and it runs quietly.I used Choice Heating 10 years ago, to replace an ancient boiler, in another house. Very professional for that install also. Utica boiler has performed flawlessly, for 10 years. Highly recommend this company!

The guys showed up early for my AC installation (which was awesome since usually Im waiting forever for late contractors) and worked all day in my 120 degree attic to get me set up. Their supervisor even stopped by a couple times (on a Saturday no less) to make sure things were going well. Really happy with everything so far and would recommend them!

I would like to complement the crew from Choice Heating and Cooling for the excellent work in installing a new energy efficient heat pump and furnace at our home.Joe who did the original assessment and estimate was very knowledgeable about the various systems available and, of the five estimates we received from various companies, his was the most complete and well thought through.Luke, Dylan and Mike who did the install of the system we’re also very knowledgeable and we’re customer focused to be sure the system was installed correctly and to our desired specifications and were also friendly and fun to be around.Courtney the office manager was also on top of things and was a key part in coordination of the install and submitting our rebate information.I would recommend them to anyone interested in a quality energy efficient system!

Choice installed and service our heating and cooling systems throughout our home in Columbia County over 20 years ago. We have appreciated their creative ideas for cooling a 200 year old home and their advice about managing all of our heating an cooling needs. They do exceptional work and are always prompt to respond to calls for repair. Their quotes and billing are always very clear and fair. The staff in the office are always very professional and helpful when scheduling service or asking questions. Thank you!!

I am very pleased with my experience with Choice Heating. They responded quickly were professional and was less cost than I had anticipated. Kris did a superb job diagnosing the problem with my heating unit. Thanks Kris for a thorough and professional job!

When we moved into our new home we needed to have the hot water tank replaced. We werent sure what would be the best option for us or how to get it installed. We didnt even know where to start. But once we spoke with Brian, our minds were at ease. He came in and ran a quote for us so that we could compare our options and costs. We ultimately made a great decision based on his recommendations. He has the knowledge and experience to get the job done right the first time. They even noticed that there was an issue with our furnace, which isnt even why they were there. But they didnt want us to miss it and potentially have to go without heat. It was great of them to be so focused on providing great customer service and quality service for installation. We couldnt be happier with Choice Heating. Look no further!

Kris came out in 90 degree weather, just hours after I called. He arrived right at the beginning of the time window the kind receptionist gave me. He was friendly, knowledgeable and helped us find the least expensive way to remedy our cooling issues on the spot! We highly recommended Choice and will certainly call and ask for Kris in the future.

I want to thank Choice for the great job they did replacing our 20 year old air handler. They said it would be done in one day and it was! They were courteous and efficient. I would recommend them to anyone looking to have work done, whether its an install or service. The office staff is very friendly and easy to deal with as well.

Choice Heating and Cooling installed our furnace and AC unit. They did a great job, the installers were friendly and helpful and did the job very quickly. Their prices were very competitive and their follow up service has been impressive as well. Our AC unit had a damaged top grate (manufacturer defect) and they replaced it for us with no problem. I highly recommend them!

Owned my home for 10 years and back then the furnace was new. I never had any issues so I never had to deal with a HVAC company. A simple thermocupler is a piece of cake, I changed that many times, but this went beyond that when one of the zones stopped heating it was time to call in the pros. . I called Choice Heating and they were very prompt. When they say they will be there at 8am, they are there at 8am, when they say they are a half hour out, they are there in half hour. If only Major cable companies could be so precise. Everyone I dealt with from phone operator, billing dept. and technicians were more than polite and knowledgeable. The day came of the repair, it was early morning and I worked late the night before, so I let them in and went back to bed. When I went downstairs I noticed they had removed my light colored and expensive area rugs on the hardwood floors rather than walk all over them with dirty grungy shoes when going back and forth from the old dirty former coal basement. My home is an old Victorian home, so the basement isnt nice and clean like newer homes, my basement is like a ancient dungeon. They showed a lot of respect for my home and property by moving the area rugs and then putting them back when all done. I will highly recommend them and I will use them again in the future.

Service tech came out to my house today for a furnace issue. Terry was the consummate professional. He was a great guy who was extremely knowledgeable in his field. He shared his expertise and knowledge while finding and solving the issue. Terry also answered a few questions I had concerning my furnace and possible changes to our hot water heating system. Choice is lucky to have someone like this representing their company. Based on my positive experience with Terry, I would highly recommend this company for all of your HVAC needs.Thank you Terry and Choice Heating & Cooling!

Choice replaced our central air system without a hitch, it was a time consuming job but completed on time. Workers were great and polite. After they were done you wouldn’t realize they were here great job on the cleanup.And a big thanks to Joe Carey for guiding us with picking out the replacement system.

I am totally impressed with Choice. I had signed for new A/C with another company, but saw a recommendation for Choice so decided to call. It was during a major heat wave. Choice was able to come much sooner, they were cheaper, warranty was much better. The gentleman who came to figure out what we needed, George, was wonderful - didn’t try to sell something we didn’t need. The installer, Chuck, and another guy did an amazing job! I HIGHLY recommend them!!!

We needed our AC unit replaced in our server room. We called on Choice Heating for a quote. The whole process from talking to the salesman and getting a quote, to the installation was more than anyone could hope for.The service was outstanding. They went above and beyond of what was on their work order. They worked all day in the pouring rain and got our installation done as promised.Highly recommend anyone to check them out for their Heating and AC needs.

Choice did a fantastic job on our project. Our home is an 1870s Victorian which we are trying to keep as much of the original character as possible. The work done by Dan and his crews met all of our expectations and more. Thanks so much to the Choice Team.

Working with this company was terrific! Installing a ductless system was a significant challenge at our house (two other companies were unable to come up with a good plan). However, between Mike, Dan, and Luke, they worked hard to come up with an amazing strategy that not only works great but looks great! I couldn’t be happier with the outcome, and HIGHLY recommend this group.

First time use. They were very good. I feel they did not try to sell me anything I did not need. They did a good job. Happy so far.

Unbelievable!! Never ever giving these people business. They over charged us just for a drainage and told us wrong amount before the service!! And charged us double. Unprofessional!!

Choice heating installed a Navien boiler in my historic row house. The crew worked quickly and expertly in a tight space and completed the work on time and on budget. I would definitely work with Choice on future jobs.

Very happy with this company. Just had a new heating and cooling system installed. Major job. Workers were courteous, friendly, knowledgable, professional and arrived on schedule and on time. Top notch. They did a beautiful job.

Great place to go if you need help with your heat. They came on time and repaired my furnace for a reasonable price. Very professional. Will definitely use again.

Choice used a team approach making the process very easy from start to finish. The work was completed quickly and as scheduled to high standards with Choice responding very quickly to any questions asked.

I was so happy with the service from start to finish. The office staff was very friendly and Chris the service tech was knowledgeable about my heating system. He had it up and running in no time. I highly recommend them

I have used Choice a few times over a few years for both maintenance, as well as repair, and I have been extremely happy with the customer service, fair pricing, the technician that has come to my home and the completed work.Their communications are good with calling before showing up and updating me on parts ordered. The technician not only explained the issue but has shown how to read the error codes and given tips on maintenance and upkeep.I would recommend them highly.

Your office staff was more than helpful very understanding and provided a good time frame for the service to be done at my home Chris the technician was very understanding very helpful very informative my overall experience with choice will definitely be used again for our needs here at the home thank you again to all your staff .

Thank you for your prompt service and friendly staff. Very much appreciated

These scam artists tried to sell my grandmother a whole new furnace when just a small part was broken. Working up a very dramatic story about why the furnace she has was shot. Turns out that the part plus labor through another party was only 200 bucks! Furnace works great, steer clear of these clowns.

Choice Heating and Cooling had been our go to since we moved into our home in 2016, but only because they happened to be the first company we called and their online reviews were pretty good. Weve never had any major problems with them or our furnace until last month.Our heat kept turning off in the middle of the night during the coldest days and would come back on during the day. Choice came out and quoted me almost $700 (plus the diagnostic fee) to replace the pressure switch and inducer. Sure enough 2 days later the heat was off again. At night our house was going down to below 40 degrees and we have a 4 month old, so it was pretty miserable. They came out again but it had started working by the time they arrived so they couldnt find an issue. They said that they needed to be here when it wasnt working. I explained that it only happens at night and early morning. It happened again the week after when temperatures plunged and I called in the middle of the night, they told me they may have to charge me the diagnostic fee again and didnt make it out until almost 11am, of course by that time the heat was back on. It happened again the next night and that time they wouldnt even take my call until 8am. By this time I was fed up and out almost $800, so I called someone else. The other company came out within an hour of me calling at 2am and quickly diagnosed it as frost in the exhaust pipe. It was a $60 fix and our heat has been on ever since. The other repairman also asked me if they had left me the old parts, he wanted to reinstall them for me so I could call Choice back and demand a refund, but they hadnt.Im not pretending to understand furnaces, and I can imagine that diagnosing can be hit and miss. But when you have a repeat customer already out a substantial amount of money and stuck in a freezing house with a baby it would be nice if they at least tried to make it a priority to get to us. We wont be returning to Choice, I suggest you dont either.

Major redesign of our radiant heating system...Dan was masterful with the redesign itself and Chuck equally so with his execution of the job...we cant say enough about these guys and about the service and care provided by Choice Heating & Cooling.

I have been using Choice for about 9 years now for my commercial/residential properties. I would suggest no other company. They are punctual, friendly, detail oriented and extremely professional. If you are ever in need of HVAC service, this is the company to call!!!

I would like to thank dan, luke and dylan for installing a new furnace and a/c system quickly with no mess and no problems. When the job was done everything worked great and left no trash behind as if they were never there. Thank you choice heating & cooling for an excellent experience and customer service. I will always recomend choice to family and friends.

Horrible experience! Another example of shady business practices. They charge big money and dont bother doing the work correctly. They wont even stand by their work a week later. Never again!!

Very professional. They did a fantastic job. Very happy and cool. The dogs are delighted.

I had a no heat call for Choice at 8am this morning 2/14. I got booked promptly far the afternoon. I was called by the receptionist that the tech will be on his was shortly so I left work. It took about 15 mins to get home, The tech (Terry) arrived 5 mins after I arrived. He explained the furnace and how it works to me as no one ever did before. He fixed the problem, gave it a cleaning, and was off in a half hour. Great service! Terry the Technician was awesome!

Good service explained how to purge boiler system. Not happy on cost. Charged 288 on a feed valve replacement. The valve is around 50bucls and screws on maybe a 5 min job. Kinda ridiculous to charge that much.

Really quick response when we had no heat! Got us up and running in no time.

Want to thank George, Dave,Rich and Dave for the great job on putting in my new furnace .Very happy With their work.

Outstanding job replacing my boiler and indirect water heater. It was a tough job, as the location of the equipment was in a cramped stairwell.

Great service - responded quickly and explained the issue well!

Great people to deal with. Extremely knowledgeable and reasonably priced

I appreciate the professional level of you technicians.

Joe and his team did a great job.No fuss,no mess 16seer Amana works fantastic Highly recommend

Turned our Central Air for 1st.time today after 2 hours or so i noticed the hallway light was leaking water..thats directly under the air handler in attic that was installed brand new in 2014...after hour call to choice was pleasant..tech showed up a hour later and i explained what i checked out before calling them..he said let me take a look upstairswe went together..and he found the problem in less than 5min..a pvc pipe burst.over winter prb from water still in it from last summer..no heat in attic..he advised me what.to do next fall.to blow it out w a shop vac after he installed a T pvc piece where it was broke..wish some1 told me to do that before it broke..anyways Kudos to Choice mike obriens.to the lady on the phone on initial contact and to the tech..Good Job!! reasonable cost..after hours as expected...piece of mind now..TY ChoiceTom & Sara Lakeview Ave Renslr

Great prices and great service

Great and friendly service!

Heater went out on Wed. Had another company come look at it that night, guy came in and told me it needed a Gas Control Valve, Burners and a Igniter Total cost $1300.00 or Buy a New unit for $3800.00. Seemed confused at the cost I inquired, they were supposed to show up last night to do the work and never did. On to today, Called Choice this morning and Sheila scheduled my appointment in for 12-4. Tech Terry came out and spent some time Diagnosing the concern, found it all to be only a dirty Flame Sensor. $109.00 repair and $1200.00 Savings. Terry was very informative and honest and showed me the basics of the system and how it works. Next time Choice Heating and Cooling will be my 1st Choice not 2nd. I would recommend them 100xs Over and Over again! Thanks Guys!!

My experience was wonderful right from booking the appointment to the completion of the work, which was very good.

Great service. Very prompt and professional.

From start 2 finish 2 different emergency problems 2 different times problem solved quickly..and very good prices

Price is too high and trying charge unnecessary thing.

Great customer service!!!

Choice is my 1st choice!