Called my local office and was transferred to a Navigator on June 20 and when I was put on hold for an extended period of time, I left my name and phone number after the recording informed me I would receive a call back in a couple of days. On June 28, I finally received a call back which I did not return. Today, I called office again and was told I was being transferred to a Navigator and the wait time was 15 minutes. I explained I am not waiting and Ill just stop by on Friday to speak to someone. Disappointed MS Society that you are soooo busy to take a phone calls.