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My serenity
4241 Ridge Rd, Cleveland, OH 44144, United States
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My serenity

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Am
Review №1

My $165 gel manicure and gel pedicure was undeniably a lesson learned. I would highly recommend going elsewhere. I’m still cringing as I think about how this salon removed my gel; roughly scrapping what remained of my polish along with the top layer of my actual nail (this was after using the dissolver polish). Not to mention the poor quality of the painting/filing coupled with the owners lack of patience, which made this one of the worst experiences I have ever had in a nail salon. I typically believe that you get what you pay for. However, in this case it’s been very different.

Ro
Review №2

Isabella at Serenity Nails was very sweet and kind. She went above and beyond to make my manicure a great experience. She went even further to make my first pedicure not be my last. I will most definitely be back. I love how my nails turned out. She even stayed over so I could get everything done in one visit and to make me feel safe during this Covid-19. Thank you Isabella. You are the best. Your newest customer for life.

Mi
Review №3

The ladies here are lovely, and amazing artists. Highly recommend!

Je
Review №4

Mindy is the bomb she did exactly what I asked for and the slayed it! Im so happy... 😁😁😁🖤💜❤️💚💛🧡💙

Ch
Review №5

Ask for mindy, shes the best

Ka
Review №6

It was my first visit with Mindy and she did an amazing job and made me feel welcome. 10/10 would recommend anyone to go to her!

Je
Review №7

Mindy does awesome nails!! Bella’s pedicures a must!!

Ci
Review №8

I would love to share my option had I been there!

Ki
Review №9

Mindy is an amazing nail tech and my nails always look great.

Ri
Review №10

First time I allowed my daughter to actually get a full set done instead of just getting a polish and the new guy at Serenity did a horrible job on my daughters nails, polish is not neat nails are curved as well as in even, some are short some are long I know my daughter has small hands but the nails do not match her hands I’m so upset because I’ve been coming here for years and it’s rare I have a problem.Ive called and left messages to Jenny about her nails and I still haven’t received a call or text back! But If you decide to get your nails done go see Kristen hit her up on IG @missmemuch she is amazing!!!! I will never go to someone else again!

He
Review №11

I need to give a shout out to Kristen I will never let anyone else touch my nails. She is absolutely amazing at what she does. I tell her go head do whatever and every time she does an outstanding job. Serenity nails Is a relaxing fun and awesome place to get your nails and even feet done. Five stars that’s for sure thanks Kristen for having my nails on fleek 😊

An
Review №12

Absolutely love coming to this salon! I work in retail and I’m pretty rough on them, and I’ve never chipped nor broke a nail. All my customers always tell me how cute they are! If you go, ask for Sam or Kristen!

Ar
Review №13

Great place for ur nail and ovner is so great Jenny

ni
Review №14

Jessika is amazing. Very sweet girl who is fun to talk to and does an amazing job!

je
Review №15

Jessika did a great job! I’m obsessed with my nails and she was very sweet and easy to talk to!

Gl
Review №16

Nice establishment. Its my visit. Friendly people.

La
Review №17

Mindy always get my nails together and her nail art is the bomb!

C
Review №18

Dirty salon, they work in the dark and talk about how the owner Jenny doesn’t care if clients have fungus they are not allowed to deny anyone... be careful bc there sister company allure gave me nail fungus before..Very unprofessional placeKristine Zingale is very immature

Ch
Review №19

My nails and toes was done by Kristen who did a great job l think she should be commanded thanks for great job.

Li
Review №20

This is the best place I found that does the best designs . Kristen is the best tech. Love these place..

ni
Review №21

Best place ever very clean and professional and kristen,Sam and mindy are the best ever..

Ch
Review №22

Mindy is the best! It really lives up to the name!

Sh
Review №23

Jessica was amazing . Love her !

He
Review №24

Love the work sam does.. shes amazing

Ha
Review №25

Got recommended here. I hate leaving bad reviews especially for a small business, but I also hate wasting my money. I get my nails done 3/4x a month. Simple gel fills, sometimes having to get a new full set. I was having issues with my usual salon with scheduling and a friend reccomend me here. The technician Sam was super sweet. She seemed a little inexperienced but I chalked it up to her being young and new. So I got a gel fill. Black with matte topcoat which is 5 dollars extra. That is the norm for salons so no biggie. Well the next day I started getting a weird bubble in 3 of my nails and after washing my hands they all perled off! Wow gel never peels off. So I call and inform them, and I am told that I cant get in until later, when I am not available. Okay fine Ill come tomorrow. Within 24 hours 5 nails peeled and 4 totally broke off. I have been getting gel manicures for 4 years and never experienced this. I do not know if it is lack of quality products or inexperienced technicians. Needless to say, I informed someone at the salon about this and was NOT met with a resolution. (Like I dont know. Maybe fixing my $50 dollar manicure!) Went elsewhere. Fyi. Dont waste your time.Just seen the reply. Comical to say the least. Save your money girls!

He
Review №26

Sam is very professional and does an amazing job!

Ja
Review №27

Love love love this place and everyone that works there

Information
18 Photos
27 Comments
4.5 Rating
  • Address:4241 Ridge Rd, Cleveland, OH 44144, United States
  • Phone:+1 216-635-2622
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
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