Metro Lexus has extraordinary customer service. Joshua and the team are friendly and helpful. They make you feel so welcome. The world needs more people like this.The process for drop off and pick up is quick and efficient. They provide you with a detailed report of services. My car runs so smoothly. I love owning a Lexus and visiting Metro Lexus.

Paul at Metro Lexus was detailed and very thorough. He continued to do follow up throughout the process. The Lexus experience is something they advertise and something they deliver whether you live on the West Coast or Northeast Ohio. We are proud to call Metro Lexus our service center for excellence. I recommend working with Paul when you go to Metro Lexus.

Cordis and team are always extremely professional and do a great job keeping my vehicle in top condition. I appreciate what they do and I would certainly recommend. Top notch!

If you own a Lexus, car washes are free. They offer towels to clean your windows, free vacuums, air freshener and even a biscuit for your doggy.

Professional staff, quick service, comfortable waiting room to do work in. Friendly employees all around asking if any assistance is needed.It was my 10k check up and the service was excellent and the car was returned all washed and ready to go !

Cordis and the team are very thorough, and kept me updated throughout the process of a rear brake issue. Car sparkling on pickup!

Cordis, Dan and the team st metro Lexus were absolutely awesomeMy service experience was one of the best I’ve had in the 15 years that I’ve been Toyota and Lexus customerThank You Metro Lexus

Quality on time auto service. The employees appear to care about their customers, great place to do business

Professional team. Easily scheduled service online. Team was attentive and quick.

Emergency service provided in a timely, effective customer friendly manner. Thanks, great job!

I like metrolexus because they dont try to take advantage of me. They are honest and do great work.

Cordis was very unprofessional and I was greeted with an AWFUL customer service experience. He was very judgmental and not helpful. He attempted to over charge me for services not needed. Cordis is the absolute reason why I will never return to Metro Lexus for anything (I.e. future car purchase or service needs).

The only car wash I use. Its not close to me but its worth the trip. Platinum wash dresses the wheels even. Free towel, air freshener, and vacuums with the wash.

The team at Metro Lexus always goes above and beyond for their customers. I had some unfortunate damage on my car and one of the managers jumped in my car right away to drive it to the Lexus approved body shop they use. The appointment was just for a regular scheduled service and alignment. They are busy and efficient, and they work with a smile.

Great car wash and the best vacuums and great service

Very convenient location and the Price is affordable for a great Job done

Its a nice and conveniently way to wash and vacuum your vehicle. They use good quality soaps and free air freshener and little towels to wipe your mirrors before you enter the wash. At the end of the wash you can vacuum your vehicle and wipe down your mirrors in the parking spots provided. The only reason I gave it four stars is because all the money you pay them, they are only open until 5 or 6pm. I work long hours and they close when I get off work thank God they are open on weekends, but for limited time slots so beware of those times. Closing at the suggested time was an issue. I addressed to them that they closed 10 minutes early, but they handled it that same day. Over all, I recommend this service its a great convenience when your on the go like I am.

Best customer care dealer I’ve experienced yet.

Cordis is very professional and took care of all my issues even when my time constraints became an issue he was able to accommodate me. Thank you Cordis.

Good wash and friendly service good value for the service

Did an excellent job of servicing my vehicle as well as removing debris that had caked onto my vehicle.

Paul was right on! He called when he said he would so I could pick my car up on my lunch on a Friday!!!

Good experience solid vacuums and clean

Love This Place. Friendly Staff Extremely Recommended

The older guy can’t handle being by himself try to do much. Always touch or knocking on my mirrors. Keep the young kids speeds everything up

I love your car wash. You used to be open until 7. I work until 6 so not I have to go someplace else. I with you where still there until 7.

Very friendly customer service.

My vehicle is always shiny and clean great monthly plans

Great service

Great place

Buy the unlimited package it’s worth it!Add years of Life to your vehicle too keep rust away !!!

Love this place

It was alright

Expensive