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Henrys Automotive LLC
2002 Broadview Rd, Cleveland, OH 44109, United States
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Henrys Automotive LLC

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Do
Review №1

They were to replace wheel bearing. I picked up car and ABS light still onAlso tire light onHe told me tire light was from loose valve stem. The mechanic said abs light would reset after driving 500 miles. This is not true. I went back 3 times before going to another mechanic. He pulled off tire and showed me damage done. They had broken the boot so grease was everywhere. They stripped bolts and did damage to control arm and axle. I had to pay another mechanic 435 dollars to fix their mess. He refuses to take responsibility and I told him we would go to court. He said, oh well, see you at court. In looking at reviews I see he has done the same to others. He runs a cash only business which I thought was also odd.

An
Review №2

Toyota 2005 Van was overheating, Had the mechanic repair the radiator w/ new hoses and a full flush (GREAT PRICE). After I got the repairs car ran fine and did not overheat while driving home, that night when i took the car to work it over heated on the freeway again. When i went to go pop the hood, the latch from inside the car would not work. I was unable to pop the hood on the side of the freeway. So i had to get the car towed to my brothers shop out in Solon Ohio. Once he was able to pop the hood by going underneath the car he confirmed that the repairs made on the car were great and that they did a good job on the radiator w/ new hoses. The only thing was the cable that connects to the release lock on the hood was dangling. I would say this was partially my fought for not popping the hood at that exact moment when i got the car back but i honestly feel this was very shady to send me home if they knew it was broke. Anyway my brother diagnosed my car and determined I have a blown head gasket and my coolant was completely empty. He said they are hard to diagnose. But as stated the repairs made by the mechanics were fine, just them braking my hood latch to pop my Hood was shady. I am waiting to save up 1700$ to get the Gasket fixed. I learned a valuable lesson from all of this, check out the car before you drive it off the lot

Ro
Review №3

Customer service is outstanding. Henry is always so patient with all of our questions and gives us the best price in town. Weve never had issues with dishonesty or bad work and are always pleased with our repairs.

me
Review №4

Awesome service. Quick and efficient. Highly recommend

An
Review №5

I had 2 Cars repaired there. And they did a great job on both! Thank you for being so affordable. It really helped!

Gl
Review №6

I honestly dont know how else to put this besides that ive went a whole year dealing with this.. Ive had them do a few things on my car one being control arms ans ball joint,work was done nothing wrong until about 2 weeks in my car started making a funny noise so i took it to a friends shop had him take a look and he said my tire was loose they had me bring back and told me they were gonna fit it after digging through a bucket if mic nuts and bolts they must have found the right one and put it on my car.. Then once again it was fine for a few more weeks and then the sound came back once again took it to friend he said the tires loose AGAIN! I then took it back he took a look said my parts are bad and that he would replace them and said that he got ( bad shipment of parts) and fired a few (workers) understandable but also not my problem,then now here we are about 3 weeks in and my car sounds worst then ever took it to my friends said the tire is loose once AGAIN! Lets count how many times that is oh yea its 3 different times on the same side,i this point i cant drive my car on the highway as it could be unsafe.. They also worked on it afterward and did brakes and master cylinder with no problems!This has been an on going thing for a year know and im sick of it know i have to pay someone different to fixed my car the right way after someone elses mistakes. He always says if you have any problems bring it back well.. Im not being it back and i should be having these problems in the first places i expected my car to be fixed the right way the first time people dont have time to keep coming back to fix your mistakes!!

Su
Review №7

Very irresponsible and unprofessional technicians. Went there to save $60 on hub bearing assembly, but while they were doing the work, punctured a ball joint and broke the abs sensor. Paid $380 to get everything fixed for their mistake. Would highly recommend people to go to a professional auto repair shop and save the hassle and money.

Me
Review №8

Had some issues when I first got my car back, but respectfully he had me bring my car back and redid some of the work, pretty solid work

Co
Review №9

Bought a truck off them, took them two months to process my title, not to mention the brakes were so rigged up on the truck Im lucky I didnt die (screws capping off brake lines and pressure fittings used to replace the abs rusted out lines). Wouldnt not recommend purchasing from them, unless you like getting screwed and sold garbage. Time aftertime, excuse after excuse, anything to make a buck. Pursue at your own risk.

Do
Review №10

I thought they were very good people very knowledgeable and very good with their prices I would return my car there again and I would refer them

pr
Review №11

They work super fast, very kind, reasonably priced, they know what theyre doing with your car!

Wi
Review №12

Installed a new clutch and flywheel in my Subaru WRX. So far, so good.

Ro
Review №13

How can this place be shown as still open? Correct me if Im wrong, but I just found the building up for rent in Facebook Marketplace.

Za
Review №14

Very good mechanics but could use more the business is thriving

An
Review №15

Good prices and mechanics, place is busy with good reason!!

Ma
Review №16

Good people, quick to work and easy to work with. Personally, Ill be back when I need them next.

Eu
Review №17

Great people. Great service

Wi
Review №18

Good people knowledgeable employees great owner

Ly
Review №19

This place messed my car up. It cost me a LOT of money to have it fixed! My car went back there several times for things they were supposed to fix...disaster that I dont want to happen to anyone else.

Sh
Review №20

I think they b playing ppl out money. Liars

Da
Review №21

Nice and cheap with great quality

Mi
Review №22

People are very nice

St
Review №23

Its now called Docs Automotive

Sh
Review №24

I wouldnt go anywhere else

Ca
Review №25

Great place

sa
Review №26

Great workmanship

RO
Review №27

THEY ARE COMPLETE BUTCHERSDO NOT GO THERE!!!!!!!!!!!!!!

Information
16 Photos
27 Comments
3.6 Rating
  • Address:2002 Broadview Rd, Cleveland, OH 44109, United States
  • Phone:+1 216-459-7475
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Mechanic
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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