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Lightyear Music Incorporated
5361 Pearl Rd, Cleveland, OH 44129, United States
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Lightyear Music Incorporated

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Ch
Review №1

I had run a DJ and Karaoke business for over 10 years...I had stepped out because I was tired of running it by myself. I reitred and got married. My Wife discussed possibly returning to the business together....I ordered from Lightyear Music and with in minutes, I received a phone call from Todd making sure I needed everything in the package I ordered. I told him I didnt but it was the only package within my price range. We walked through my order together took out what I didnt need and replaced equipment I was comfortable with. Todd was an amazing help, and set me up with everything I needed to be successful. Thank You Todd and Lightyear Music.

Mi
Review №2

I started my search for a karaoke system and found Lightyear Music . AMAZING !! The staff is friendly and ultra qualified. Every question I ask, they take the time to answer with patience and clarity. They are the definition of customer service They dont leave you hanging. They make sure you truly are a satisfied customer. I talk to them frequently and they ALWAYS make sure I am satisficed before they hang up the phone. If I could give them 10 stars...I would. Thanks Lightyear Music!!You guys rock!

Br
Review №3

Its like my sound guys workshop, it has everything and then some of what you need to get your PA system up and running! The store is chaos, but an organized chaos to where you can find what you need, and cheap too. Ill definitely be doing a lot of business with them.

Ju
Review №4

I am very happy with the service I received from Chuck. My speakers were reinforced for shipping and arrived in perfect condition. I will highly recommend Lightyear Music. 👍👍😎🤓👍

Ol
Review №5

They are very helpful to customers...very polite and affordable

Do
Review №6

Love This Music Store What I Want They Have And Some Very Neat And They Know their product dont Go in there Messing Around They Are Not For Bo Shanahans All business professionals !!@@

Ja
Review №7

Great place to get some music gear. I was looking for karaoke stuff and got my mixer and some songs from them. It was cheaper than other places because of a coupon code I had and shipping was quick, but I also live in the same state. People were nice and informative that I talked to.

Ro
Review №8

I have been a satisfied customer for over 30 years great service understanding and very helpful staff great prices and 100% top quality name brand Karaoke and DJ EQUIPMENT Light Year Music Stands Behind what they sell i bought a system from them 30 years ago that still works like new i recommend everyone to buy from this store and the ones that have bought things here at Light Year Music PLEASE tell your friends and family lets let the whole world know who is the best i have always said you tried the rest now BUY FROM THE BEST Light Year Music.

St
Review №9

I just want to say that I LOVE these wireless Microphones!!! I have Two sets of the U-712s and I use them all the time and they perform really well.Jim and John were so easy to work with and they both went above and beyond the call of duty to help me. They helped me to set up my Mics and when one was a different frequency, they searched until they found the correct one.I am really thankful for these guys!! They are great to work with and they know how to take good care of the customers. If you are in the market for wireless mics look no further! Order them for John and Jim. They will make sure you are all set!!Thank you LYM and especially John and Jim.Have a great and BLESSED day!!!One happy Customer!!! Steve Brady

Do
Review №10

Best place to get anything karaoke. People know the business and have all levels of equipment. Budget and high end. There is also a sound room for testing before you buy.

We
Review №11

Lightyear Music is hands down the best place for audio/visual sound systems & installs. If your church or venue needs an equipment upgrade, I highly recommend.

Ca
Review №12

I have dealt with Chuck for years and couldnt be happier with every purchase! I always feel like I get more than what I had expected for a competitive price. Its great to deal with a family business as opposed to the Big Box stores. The level of customer service goes above and beyond.

Ge
Review №13

Came here with my father to trade our speakers, snake, and spare bare wire. We were given a very reasonable and fair deal! My dad is very impressed with the speakers he received in the trade, and now uses them whenever he can, along with a mixer that Lightyearmusic made themselves! Great service, i will definitely continue to come here to buy audio equipment!

Ch
Review №14

I bought my professional Karaoke system from Chuck almost 5 years ago. I have been buying my DJ equipment from them for over 10 years now. My karaoke system makes me about $500/week alone and I couldnt be happier. Thank you so much Chuck!

Ji
Review №15

I have 0 % confidence in this companyI had the company help me 1 time! Thought they were reliable and stood behind their products. Wrote a good review...well now I have to retract it. Because I would be lying.I can see now THEY DO NOT BACK ALL THEY CLAIM! I have snippets of the issues....I have reached out multiple times. I have called them...sent emails. Windows needs to do a download but its their login with their password. Response is I should be able to do it myself! The Free DB is no longer in service. So now I cant get the songs put in my system automatically. I have to input every song and artist. Ive asked them to give me another one I could download or have them download. So I dont lose the contract that I got when I bought the machine. Next step is the BBB with all the e-mails and depicts of me reaching out...with no response! Just think it could have been handled with one simple response...thats called customer service. About the response. I was going to have the owner make a deal. I called him on the Friday he was going to have an invoice ready. He wasnt there. The one tech I talked to him about, was new. The CDG burner that cane with my machine belonged to another company out of Poland. They couldnt find a license for me. So I went on their website and paid to get the system with the license. They Free DB was how the computer would input all the information. So I didnt have to input all the information song by song. He stated he stands behind the music that comes with my purchase. I believe that. Its the other things I kept reaching out to him about. Its been resolved because I had to buy the Power CDG through a different company.

Co
Review №16

Chuck was great to work with during the purchasing of our new system. He knew his stuff and was able to answer all of our questions. Once we receive our system, Chucks team will help us remotely to set it all up. Looking forward to it.

DJ
Review №17

5 star service! I love that they are local. They ship direct to me when Im doing gigs out of town and also have a VERY fast response time. If you have any audio/video/lighting needs, you need to call these guys!!!!!! I myself own a mobile DJcompany based out of Cleveland, and I go to them for all of my audio, video, and lighting needs. I rent and buy from them, they service all my equipment and also consult with my team on our upcoming events.

Er
Review №18

The owner is very friendly and extremely knowledgeable. Hell work with whatever your budget is and offers credit to just about everyone! Highly recommend this store for all of your event sound, DJ, and Karoake needs!

wr
Review №19

I bought a karaoke machine through these guys! Seriously one of the best systems I ever got! I dont think I could have had a better experience with anyone else!

Jo
Review №20

Well was looking for a karaoke system to do some gigs with so searched around and found lightyear music.and joe hooked me with awesome system.that I’m very pleased with. And the tech staff is awesome as well will go out their way to help you for that a shout out to Megan and chuck and also nick for sound check.you guys are best would absolutely recommend 👍

Ge
Review №21

I searched high and low all over the interwebs to find the best karaoke equipment at the best price. I watched one of Chucks videos and gave him a call to help me determine the best system for our little Community Club. He easily spent 30 minutes on the phone with me figuring out my needs and gave me a recommendation. I then searched out systems and without a doubt, his systems are by far the best you can get for the price! Then I was even more impressed and surprised by their tech department! Meagen is an absolute GEM, helping me with set up and function of the software as well as taking time to answer questions outside of work hours!! I really cant say enough about Lightyear Music, these guys are the best!!!

Pa
Review №22

Great Quality products!!! Superb Customer Service!! I highly recommend them for all your DJ/KJ needs!!

St
Review №23

I wouldnt give them one star I bought a computer 2300$ never been right has to call criss tech every show promised by Joe Chuck would call me never happened talked to Megan an employee she was willing to help Joe over road her and would not do what she as an employee they would do Joe and I argued. I finally told him that Im in BUSINESS also and if I lost money I would honor it to keep a customer and if he could sleep with it do so otherwise honor what they said bottom line dont do business with them period.

Ch
Review №24

I had been out of the DJ/KJ business for quite a few years and decided to get back into it as a pass time since I retired. I purchase one of your karaoke computers and didnt quite understand all of the functions. I called for some technical help very close to closing time as we are on different times and your Tech Rep Meagan took my number and called me back after she finished up some things before they closed. She remmoted into my system did a few things explained some stuff showing me the where and hows of the program. I felt so much more comfortable with my gig on Saturday. I am very happy with my purchase and extremely satisfied with your Technical Support Team!!

Ch
Review №25

Great experience today! Really fair and honest prices!

Ji
Review №26

Great customer service great karoke solution and wow that meagen in tech support awsome service beyond expectation thanks meagen and lightyear

Br
Review №27

Got a solid recording set from them. Took a little longer cause they ran out. But it was definitely worth the wait.

Ra
Review №28

I like the quality of sound and the quality of the parts in the system. Its worth recommending.

Da
Review №29

Often once the sale is made, follow up service is sub-standard.I have been working with Meagen Behrens regarding some issues that I was having with a new system that I purchased from Light Year Music. Meagen was extremely helpful and professional and provided exceptional service regarding my needs. I could not have asked for better service.Light Year expressed that they provide great service after the sale and they have done exactly that. I would highly recommend Light Year to anyone. Thank You, Darrell

De
Review №30

I purchased the Audio 2000s Home Karaoke system back in April of this year. I have had several partys with it and I am totally satisfied with it. The service with Lightyear Music is impeccable. I highly recommend them to everyone looking to start up or add to what you all ready have.

St
Review №31

BY FAR THE BEST KARAOKE EQUIPMENT IVE EVER HEARD!!!!! And on top of that, i had a speaker stand end up with a weak leg on my first gig, I called and asked how this could happen and they immediately without question said there is a more stable updated version on its way right now and that was before i was off the phone.... If you know anyone who is interested in becoming either a KJ or a DJ you will miss out if you dont contact Lightyear Music.... PLAIN AND SIMPLE.....

Bl
Review №32

They are the best. They will help you to get what you are looking for. Very nice on the phone and cutsomer service is the best.

El
Review №33

I have rented high quality audio equipment from Lightyear Music for over two years now for speaking engagements which include many high ranking healthcare executives including the CEO of one of the largest healthcare facilities in Cleveland, Ohio. Without question, i must have reliable audio equipment from a trusted vendor. The service is always outstanding, the equipment is always in working order, and their knowledgeable staff keep me coming back. Keep up the good work guys!(Recommended Vendor)

Ke
Review №34

I have to say I purchased my Yorkville NX55P system about a year and a half ago and I love it! I wanted to start a karaoke business because I love to perform, but when I went to get a system I had no idea what to get. They set me up with an amazing set up! I get so many compliments all the time. Also, Chuck is a great person. Because of the amount we purchased (roughly 9k in equipment) we were able to get set up on a payment plan. We hit some rough areas where we missed some payments but Chuck was always willing to help. So now we are payed in full and will be purchasing everything we need from them!!!!

Ni
Review №35

Amazing Experience, JT was amazing helping me with my purchase . Meagen helped me with the tech support and got me up and running ! Nick helped me hook the system up and was amazing . Chuck put together quite a staff

Ja
Review №36

I am 64 years young and have always wanted a karaoke system but they seemed more complicated and time consuming so I always put it on the back burner. After months of research I came across a company called Light Year Music and they had the system I was looking for, so I called and talked to Chris and Chuck and before I knew it (couple of days) I had the karaoke system up and running in my house. The set up was quick and easy with the help from Chris and took no longer than 5 minutes tops.I have dealt with on line purchases before and usually dont get good support after the purchase but that is not the case with Light Year who have a very valued team member named Chris. The system sounds great and easy to use and the grand daughters just love it (even got my wife to sing).Jim Sheahan Superior,WI 54880

Ry
Review №37

The staff was really friendly and helpful and they got me going on Karoke juice if you don’t have I recommend it it definitely beats having tons of books around thank you guys big time

Je
Review №38

This company ROCKs! I bought a system from them several months ago and had a bunch of my neighbors show up at the house last night ready to SING...I had a little trouble getting started and made 1 phone call to light y and music at 11pm on a Friday night and received a call back in under 5 minutes...Meagan had me up and running in a few minutes! Amazing service, wish all companies treated their customers like this! THANK YOU!

Al
Review №39

This company is awesome! top notch staff... has treated us well and sold us great equipment! thanks Chuck and Chris!!!

Jo
Review №40

YOU ARE THE BEST! KEEP UP THE FANTASTIC WORK.

we
Review №41

My husband Dj Mike purchase everything he need in this store they are great and he love their costumer service and very friendly and professional. All equipment are good!

Ed
Review №42

These guys have some of the best technical support you could imagine. They really know their gear.

Jo
Review №43

I love the LED karaoke speakers, these things look awesome and sound great!

Br
Review №44

I have been a customer of Lightyear Music for at least 15 years. I have purchased everything from high-end RCF Line Array speakers, Yorkville Speakers, Pioneer DJ Gear, Rane DJ Gear, Trussing, Staging, Chauvet Professional Lighting, Blizzard Lighting and Allen & Heath Mixing consoles. Service is always on time when I need something and Chuck, Joe T, or Joe P always keep me informed about the status of my orders. Lots of places sale gear but few have the working knowledge that these guys have. Lifetime customer! Also they have decent size rental department.

Ch
Review №45

If you need professional sound equipment or karaoke, this is the place to go. They also offer fantastic technical support

Br
Review №46

I was racially discriminated against.I never pull the race card because frankly Im over all that and the crap it comes with. But this place and the man with the glasses who was sitting in the middle was just disgusting towards myself and my boyfriend over the phone when we simply tried to rent microphones for 2 days. He kept implying that we would steal them and would be charged with a felony. After we said okay we understand he aggressively and agitatedly (hoping the line about the felony would send us on our way because he just knew thats what we were going to do) denied our rental and dismissed us from the store. . I literally said 10 words at the very most to the man... My father, who is white, told me that felt like racial discrimination on my end. So Im disgusted with this place.

Om
Review №47

Nice people to deal with,very happy with my purchase

Cl
Review №48

Better Service. Professional karaoke system is the most in demand machine of Light Year Music.

BO
Review №49

I WAS TOTALLY NEW TO KARAOKE EQUIPMENT WHEN I BOUGHT MY SYSTEM FROM THESE GUYS A FEW WEEKS AGO. THEY HAD GREAT FEEDBACK ON EBAY, SO, I DECIDED TO JUST CALL AND LET THEM TELL ME WHAT I NEEDED, AFTER DESCRIBING WHAT I WANTED THE SYSTEM TO DO AND WHAT MY BUDGET WAS. I TALKED TO J.T. ON THE PHONE FOR PROBABLY AN HOUR AND DECIDED WHAT TO BUY. IT WAS A LITTLE SCARY GIVING SOMEONE YOUR CREDIT CARD NUMBER AND BUYING OVER $2,000 WORTH OF EQUIPMENT THAT I KNEW NOTHING ABOUT AND COULD NOT SEE OR FEEL. BUT IT WAS A WISE CHOICE. THE EQUIPMENT WAS MATCHED PERFECTLY AND WAS EASY TO HOOK UP. AFTER ALL, THIS IS THEIR BUSINESS, WHAT THEY DO, AND THEY KNOW IT WELL. AFTER I HAD IT HOOKED UP, CHUCK G, GUIDED ME THROUGH THE PROCESS OF INSTALLING THE EXTERNAL HARD DRIVE AND DOWN LOADINIG ALL THE NECESSARY THINGS ON MY LAPTOP TO GET IT RUNNING. MY SYSTEM ARRIVED ON FRIDAY AND I HAD PROBLEMS WITH MY COMPUTER, (NO FAULT OF THEIRS) AND CHUCK SPENT OVER AN HOUR ON THE PHONE WITH ME AGAIN ON SATURDAY HELPING ME GET EVERYTHING WORKING. I AM VERY HAPPY WITH THE ENTIRE EXPERIENCE AND WOULD RECCOMMEND THEM TO ANYONE. THEY TAKE PRIDE IN THIS STUFF AND WANT YOU TO BE HAPPY WITH WHAT YOU GET.

Je
Review №50

Absolute terrible attitude and service. Not friendly at all.

Uw
Review №51

Im a Gospel singer

Ma
Review №52

Cool and helpful music environment

St
Review №53

Owners are good people

ed
Review №54

Awesome customer service

Jo
Review №55

Service and knowledge

Da
Review №56

Great service

Je
Review №57

Really good service

Vi
Review №58

Expensive

Information
35 Photos
58 Comments
4.5 Rating
  • Address:5361 Pearl Rd, Cleveland, OH 44129, United States
  • Site:https://lightyearmusic.com/
  • Phone:+1 216-929-1022
Categories
  • Audio visual equipment rental service
  • Karaoke equipment rental service
  • DJ supply store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–3pm
  • Sunday:Closed
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