I do for myself at these gyms so theres really no reason to rate under a 5 star unless the gym is just filthy. Cleaning crew does a good job

Gym was clean and organized, the employees were friendly, gave me a tour since this was the first time at this location. Told me how some of the machines worked and made me feel comfortable. The gym overall is smaller than my previous location, but the space is used well. Do wish there was a clearer path through some of the equipment on the lower level to get to the exit without walking through peoples workouts. But overall happy with this location and going to keep going.

Just got a membership here. Very affordable and comes with access to tons of equipment for a very good cost. Great staff, Megan was great!

Members are not wiping down equipment or using a towel as stated when signed up. COVID an easy spread here. Lots of young adults using equipment. I really wasn’t comfortable exercising there. I will be wearing a mask and grab a bottle of disinfectant for my use.

I love that they have quite a few different classes to choose from in the morning and evening. They have a lot of elliptical, and treadmills . I love that they have a sauna and hurt massage chairs along with tanning beds. The only downfall is they gym get pretty packed in the evening hours, but everyone is pretty friendly and the staff is helpful. Its a good investment in yourself for all that you get with the price.

Nice gym very clean. Lot of equipment. Trainers are very friendly and helpful.

I rarely post reviews as excellent service is a true rarity. However, I wanted to take my time to voice a few extra words about Josh at the front desk at the Countryside location. Josh has proven time and again that he is simultaneously professional and personable. He has a great drive for improvement and commitment, as well as a necessary aura of humility. At the front desk, Josh continually ensures that I enter and leave the gym with a great outlook, regardless of how I entered. As a future personal trainer, he consistently offers help with new exercises on his break times and goes above and beyond his call of duty. Straightforwardly, Josh has been one of the key factors for my continual membership renewal, and my now long-term Crunch loyalty--and I have many friends who feel very similarly. Thank you for all of your hard work Josh!

Love this place! Wish they had more class times though!

They would get a 5 if they werent so crowded.

Quitting here tomorrow. Too many people and they have no cap on how many people they sign up. Good equipment, workers are cool but Im there to work out, not wait in line for a machine

Been going here since it was LA fitness and the one thing I definitely miss is when you walk down the stairs having that open space to do your own self workouts… Depending on the time it can be crowded but they do keep it clean and the staff is really nice I think the only thing that I would change is from changing those changing rooms back into another workout area

Clean gym, good vibe. Been to a lot of gyms but this one is definitely up there. Awesome staff.

I am posting this again as to ensure this doesnt fall on deaf ears. This Crunch is the best gym Ive ever worked out at and I really dont want to have to leave over something that can be so easily fixed. With that said, please replace the bars!The bench press barbells shouldnt be missing knurling, off balance, and spinning through the bar path like a beyblade battle brawler. The bars in the squat rack shouldnt be so worn that they whip and bend under just a couple hundred pounds. It would also be a plus if the bars in the squat rack still had the center knurling to keep them placed on your back.I dont understand how the upholstery is always brand new, there are new machines coming in and out, new renovations, but the bars cant be replaced when that is the bread and butter of any workout routine. Especially considering these bars are used in exercises that utilize large amounts of weight and produce the highest chance of injury.

Well equipped. SpaciousClean equipment and nice variety. Staff are professional and nice

Packed as always. There on guest pass and told them Im only able to go 2 days because of where I live and work but still try and hustle you into a membership. Sketchy club hard to break free from and continued to charge me. Not interested in join your douchy club again.

Crunch has the best atmosphere! Between Albert and Blair taking care of us, the place is CLEAN, FUN, and EXCITING. The iron church is supportive and simply amazing.

Not a bad place to work out. However, it is crowded as hell, no matter what time of the day and the mans bathroom is nasty all the times as well. I believe if they added more hs it would be better.

Trying to find out why crunch countryside dies not offer personalized fitness plan like other gyms do with renew active to seen a personal trainer can u let me know

The deaf ears in this place gets exhausting. The sauna has had no door handle for over a year it has no thermometer to know the temp to base your time on the door has a big gap under it no door flap. I have talked with all the staff till I am blue in the face about general Maintenance but the focus is on getting people in the door and not taking care of the people they have. Not to mention you better work your timing around the random day bathroom shutdowns in the men’s locker room it’s totally and completely closed off with zero access vs working and cleaning segments at a time like the old cleaner used to do, This place isn’t what it used to be when I first signed up 👎 just kinda hood or welfare like whatever you call it it’s not nice or professional that’s for sure.

Can be quite crowded from time to time. But overall a good atmosphere. Good quality equipment. They got everything you need.

If you’re serious about lifting this is NOT the gym for you unless you’re okay waiting for weights/machines while other people fool around. Over crowded anytime after 3pm. Machines are somehow always “out of order”. AC feels like it doesn’t work.It’s clean. And it’s new. That’s about all the positives.

Very nice staff, huge gym with all of the equipment you could possibly need... very pleased with my new membership

***********Buyer Beware*************They will drag you in with the 3 cents to join.If you sign up online and never step foot in the door.Crunch still wants a monthly payment from you.Crunch will put your account in collections over a never used membership.It’s a disgusting practice for this gym.Some company’s are in the business of suing. This is one of them.

They have everything you need and the staff are nice. Can get crowded. I check Google to see how busy it is and schedule work outs when its mellow. Probably not a problem off season.

Well not a bad place. But have to give them 1 start because they would not cancel my sons contract during covid. Spoke to someone at the office and they supposedly closed the account to find out later that it wasnt. That they dont cancel over the phone. My son was 17 at the time and I refused for him to go to the gym. Now they are going after him for over 300$ on his credit now that he is 18. Horrible customer service!!

Hard to beat the price for just the gym, though I would upgrade if there were classes during the day.

Just did Yoga from 8 to 9. Awesome. Love all the classes. Instructors are amazing.

Great gym. Its always clean and they are enforcing health guidelines. Staff has always been friendly and helpful. Theres plenty of space and equipment is always available. The machines are well kept are always working.Ive been training with josh for a couple months now. He has been great and Ive had great results. Hes always professional and encouraging.

Great gym, clean and nuce equipment, bug enough to whare crowdedness did not matter

Crunch has great energy, diverse clientele and knowledgeable staff. Love this place!

Upbeat members and always a positive experience at this location.

Awesome gym! Clean, good vibe..Grace is the best trainer definitely recommend!!!

$10 a month for a huge gym. Can’t beat it. Love the check in via phone option so I dont need to bring my key chain

Christina is a great trainer, very patient with me and pushes me meet my goals

Very clean and friendly atmosphere. Great place to work out. lots of different classes

The owner of this club is the sole responsible party for this review. For a fitness club to make cancelation difficult to impossible & continuing to charge during a pandemic. Is taking advantage of your customers, during a crisis & Bad business model. Down right criminal, to continue to charge for services never received. To be so uncooperative not only during, but after the shutdown. To quickly push through fraudulent charges to collection to have horrible impacts on peoples credit & futures. During what could be one of the most difficult times in history. Avoid this club at all costs. Great place to work out, just horrible business practices. If it werent for ABC fitness solutions, I would have had to take legal action.

Classes in the room are good.. Just not enough of them for mon - Fri 6pm.or later ( FOR US WHO WORK & HAVE TO DRIVE TO GYM!!) and the zoomba Class....too same old, same old boring Latin only music / songs. Even the zoomba company & org offers cds of music from around the world!!!

Great equipment...nice employees!

One of my favorite gyms ever. They have heavybags. Astroturf for sleds. Calisthenics and Plyometrics equipment aka box jumps. Rock grip for pull ups. MAG handles for the pulleys. Freeweights. Precor, nautilus and other brands of equipment like hammerstrength. Saunas, hydro massage, tanning. Great prices and traniers!

Its already plenty busy at nearly all times of the day, but this is hands down the best gym in the area. Super cheap membership to begin with, then for just a little more you can add hydromassage (I dont like it) and tanning. It has basically every essential that you need. Cardio equipment, power racks, machines, free weights, dance classroom and CrossFit type area with kettlebells, battle ropes, sleds and a turf runway. DBs go up to 125.

Always clean! Good energy. So much one can do they have equipment for everything and my favorite is the sauna!!

Love this place! My home away from home💪🏼

For the most part I am very pleased with this gym, however the woman Shelby that works there is super rude. She has made me feel almost unwelcome at times. If I ask a question she treats it like I am ridiculous for even asking. Other than her I love this gym!

Really nice gym I love to workout at Crunch.

Best gym ! Super clean & friendly staff.

Nice place. Lively. Upbeat music. I walked on the treadmill for a little while.

Hey corporate I think leaving my stuff scattered across the floor is more dangerous than my gym bag. Hoping for your sake no one trips and falls. Your new policy at this location sucks. No other crunch enforces this quite like this gym. I totally enjoy mid workout putting my bag in a locker 30 minutes prior to close.

Crunch Countryside is amazing!!!!! All the staff is so friendly and fun to be around. They always have someone cleaning and making sure the gym is safe and looks nice! I’ve been going to Crunch for about a year and I never want to switch! :)

I have nothing negative to say so 5 stars was the only option

I love crunch fitness and the CrossFit stuff they have to offer at all locations however I was surprised when they randomly charged me for $105.92. People have bills to pay I signed up for a $20 gym membership I understand and agreed to the annual fee but I’m not made of gold. They force you to sign up for auto pay which is wrong and do not practice good business ethics. They use to be much better but appears they are adapting to a combination between what la fitness was/ is with the harassment phone calls and you fit. (Who also is going out of business) if you guys don’t change the way you handle your customers and work out a payment plan or better ways to work with your customers on payment and other practices I’m curious to see how much longer you guys will be in business. It’s a shame because I really liked this gym but my most recent experience as a customer has left a permanent mark on me with this establishment and there are plenty of other gyms around. I understand the hardship of sales but these are bully like tactics and should be investigated.

Best gym i have ever been to, manager,staff, equipment and cleanliness are outstanding ! blair and others excellent at all times.

Ive been trying to contact corporate for 2 months with no reply. Ive sent a certified letter and 4 emails because I cannot use the gym and no one has contacted me.

I love this gym great equipment clean and awesome staff members

I had a really good work out and the staff is nice (: I loved the extra amenities like the sauna and the hydromassage room (:❤

I love this gym

Great place very clean the staff rocks

I have done yoga all over the country at other gyms and with other Crunch instructors, and Jodi is by far the best instructor I have ever had the pleasure of practicing with. She teaches yoga at crunch countryside on Tuesdays and Thursdays at 6 and Saturdays at 11:30. If you love yoga, you have to come to one of her classes! Attending her classes regularly has changed my life!

They let you feel like a true America. God bless CRUNCH

I love that place!

MacKenzie is the best to go to when it comes to being on point with planning a workout session! Very positive and encouraging attitude! Would highly recommend

Super energetic place for work out in Clearwater. I love to go Crunch fitness for my daily workout and recommend this place to you.

I went in to cancel my membership as I contracted COVID and could not use the facility for the foreseeable future - I was told I would be charged for 3 months(minimum requirement) and have to pay the annual fee of $50. I would think during this time accommodations would be made! Very disappointed- never even used the membership for one time😂

Shout out to Blair and Josh!! They both have amazing customer service skills. First visit and I absolutely enjoyed my workout here. Very clean. Updated machinery. Gym is nice and big. Plenty of room. Comfortable environment. 🙌

I canceled my crunch fitness Membership when the corona started.A week ago I get a letter that I have $160 from a debt collector from crunch fitness, I called crunch fitness, but of course they have no record of cancellation.Very unprofessional, Now I have a debt collection on my credit check.The manager was rude and really unhelpful.In my opinion find a different gym.

It was a little more crowded then I would like, however I will get use to it. Just starting back after 2yrs. But retired so I have more time

Amazing gym. Problem is this location is too small for its own good. Even during what is supposed to be slow times is still too busy IMO, especially in both free weight and squat rack section. I have to get lucky with grabbing a spot or wait an hour until close for things to open up. Might be solved if basic memberships were $10 more. If youre a class or treadmill junkie youll be fine though.

I was recently working out with a friend. We waited a lengthy amount of time to get onto a bench, which is fine. We got on a bench and began our one exercise that we would be using the bench for. We had one set to go and I look up and there is a trainer and his client so on top of us that I could barely move around the equipment. Currently with COVID, I would appreciate a little more space and found myself a bit uncomfortable with the situation. I paused my music to find out that not only has my personal space been compromised, but this trainer is telling us, NOT asking, to move to another area so that he and his client could use the bench that we had waited a long time to acquire.There was zero courtesy, patience, or etiquette displayed by this trainer. Before even being able to respond, this trainer has already placed his hands on the equipment and is starting to set it up for his client whos face is less than 2 feet from me, not wearing a mask (yes, I know you dont need a mask when working out but we are supposed to distance and even use masks when traveling throughout the gym).The largest upset of this was how terribly this just ruined my workout. I was in the zone. And after this interaction I was furious. I left immediately.The trainers name is apparently Kyle (not the bald one). This guy is either Native American or Hispanic from what i could tell(sorry if im wrong about that, he was wearing a mask) and wears his hair in a bun.I have not decided if I will be returning to Crunch. This was quite the experience less than 2 months into becoming a member here.

Great Gym, but...at 5:30 am the music is so loud its ridiculous, rap and hip hop pounding bass when 90% of the people are wearing headphones. I use noise canceling powerbeats pro but on max volume I can still hear the music...I wonder if its the employees that like it that loud, no way all the people working out want the music that loud. Please turn it down.

I love the gym but they have got to do a better job at cleaning. The showers are gross the shower curtains needs to be changed. Theres a TV near the machine I use that is never on and no one fixes it. Squirt bottles are leaking... They can do better. Ive had great experiences at other Crunch Fitness gyms and thats why I love Crunch. Wish this one would step their game up a bit

It’s good 💪🏾

Have been going to Crunch for about 1 month. I transferred from another gym in Clearwater after experiencing Crunch on a guest pass.I love the equipment and the variety of classes offered, not to mention the cost of membership, which is super reasonable!Their trainers and staff also appear very dedicated, knowledgeable and hard working! There are usually 2 or 3 trainers working with their person everytime I am there.I had been going to a local kickboxing class for about 6 months prior to Crunch. I had a session with their trainer who specializes in muay thai kickboxing. I learned so much in that 1 hour and had great correction on the technique- which is pretty important so you dont hurt yourself.Super happy at Crunch!

Amazing guest services

My trainer Mark is outstanding. His career and passion is fitness and nutrition counseling . My progress is measurable. Its worth every penny to work with him.The Club needs work. Machines are dirty, the same sweat stains in the same places on same machines for weeks.When there are just a couple of people in a class they close the whole turf area,ridiculous.Other issues but overall, honestly if a friend hadnt joined at the Seminole location, I would never have considered this club .

Great cardio on my lunch!

Great location!

The showers need some TLC, but otherwise its a cool place!

I took a yoga class I enjoyed, the instructor was wonderful and the staff is kind and professional.

This is the most unprofessional facility I have ever encountered. I have been to the location once and not to exercise but to cancel my membership after previously cancelling the same month they opened up, September 2018. The then GM never responded to my emails nor did the sales person. I relayed this information to Josh in the beginning of January who went to speak with Hannah the GM and I was told they would take care of the situation by cancelling my membership and contacting their business office and I would get a call back once this was all done. It has now been 14 days and I still have not heard from anyone until today I received an email from the business office saying I owe a balance. I was paying these people before the gym even opened and again I never used the facility for I cancelled the same month the gym opened up. There is a big lack of communication with these individuals. They seem to like to take people money and if they cant get it off your card they will continually ignore your cancellation request even though it stated in the fine print you can cancel at any time. I will be writing the BBB and if it not resolved perhaps I will reach out to the President Geoff Dyer, who is over the West Florida and Atlanta franchises. This has tainted the whole Crunch Fitness business for me.Update 1/21/19: Finally resolved after speaking with Hannah, who said she knew nothing about this so Joshua who I spoke with when going there lied when he had me waiting while he went in the back supposedly and spoke with Hannah. None the less I would never use this gym. A litt of unnecessary stress.

Great place to work out and really kind employees

Great energy and friendly staff

I have been a member of The Y, Snap, Planet Fitness, Anytime Fitness and LA Fitness. I can say confidently this is hands down the best gym I have ever worked out at. Hannah and Ireland are so professional and courteous. The equipment is great, and unlike most gyms, if a piece of equipment goes down for repair it’s quickly resolved. I’ve been to gyms where you’ve had to wait 1 month or longer for a machine to come back up, but here it’s back up within a day. You can’t beat the staff or the equipment at this place. Great job Crunch Countryside, you all won over a customer for life!

I called to cancel my membership in the beginning of March when this whole virus thing started because I was uncomfortable going to the gym. The guy on the phone convinced me to freeze my membership which I went into the club and did. On May 23rd I went in to cancel my membership knowing that I want to go back to the gym a until all of this settles down. the guy at the desk told me that they would still be charging me for may even though they only opened May 18th. When I asked him why he was charging me a whole month membership for 5 days of the month that I could use it he told me that if I stayed with them I would get a partial credit that I can use towards the next month or merchandise. He told me that they did not charge me for April which would make sense because the whole gym was closed during April due to the shutdown. But they did charge me for March. today June 29th I noticed that I have a charge on my account from crunch fitness it was charged on the 24th but due to the covid-19 my online charges appear late. I called and spoke to someone who told me they have no record of me canceling it on the 23rd but do have record that I checked in. So I went into the club to cancel a second time. When I talked to the man at the counter he told me that he has no way to prove that I canceled that day that it looks like I had just checked in and I told him I talked in that day so that the man at the counter that day could pull up my account and cancel it I even signed something. Well the man today told me that there is no record of it and because Im out of my 30 days that Ill be charged for June July and August. And I signed another cancellation form. he told me that I was up till corporate to decide if they can end my membership early. He wasnt pleasant and in fact kind of yelled at me telling me that they have no record of me ever canceling only that I checked in. Also I heard another man at the desk talking to a customer saying that its 6 feet social distancing or if not 6 feet wear mask. Just to let everybody know they are not social distancing there everyone is on top of each other without masks. I understand working out without a mask is hard but the gym could be doing something to limit exposure by adhering by the 6-foot rule. All the squat racks are right next to each other and were all being used are not 6ft. the treadmills are also being used there was a group of people all right next to each other not in masks but to close. The gym could move machines around and maybe limit access to the machines or block machines off to practice social distancing like other gyms have done. But just to let everybody know theres no social distancing and no real mask policy enforced. also just an FYI I am not the first person this happened to with cancellation issues a friend of mine cancelled in December and was still being charged and the gym again had no documentation that she ever cancelled.Stay safe.Update: I appreciate the owner of the gym replying to my review. But my original issue about the cancellation was not addressed. I understand the cancellation policy that I find that says it needs to be 30 days before it gets taken out of my account. My issue isnt the 30 days my issue is that it was supposed to be cancelled May 23rd and it never was and that is why Im being charged all of these months. So the actual issue isnt the cancellation policy its that it was supposed to be cancelled and never was. Im not the first customer this has happened to.

Too crowded for my needs.. very clean and professional staff

Very nice and clean gym

Be aware of scam by owner. They created a revolving bill for 8 months after I canceled sending the $160 dollars to a collection company who in then reported it to the credit Bureau. I was able to speak to Crunch Corporate one time and found out this gym is franchise owned so they have nothing to do with them. Be certain if you cancel to get a confirmation form or email because this owner or gym manager will scam you for your money. I am battling this stupid collection company and the Crunch gym manager left me on hold so great.

Great machines, but terrible atmosphere, and music is too loud.

Poor customer service. They also manipulate their reviews because they had my last one deleted so dont believe that 4 star. Overcrowded. Once you let em in your bank account they wont get out. Ridiculous.

Great gym & staff! They have everything you need, and you cant beat the price for what you get. I try to go during the more non-busy hours, it can get pretty crowded during peak hours and with classes going on. Very clean, and everything is brand new. I just started going back to the gym after taking a few years off, and I dreaded getting back into it. I actually look forward to going here, and enjoy my workouts!

Great gym. Unbeatable monthly rates. Good trainers. Motivating atmosphere.

I worked out at this Crunch when staying in the area as a guest for the day. I was impressed with the cleanliness of the gym and how new all of the machines are. The staff is super friendly as well. I highly recommend if you are a local, I would join if I were one.

The staff in this gym is the best. Equipment is nice, love this place.

Went here with a friend. Was thinking about switching from LA. One of the trainers (a guy) was giving us dirty looks for using the bench to do split lunges... when NO ONE was waiting for it and he was training someone on the bench next to it. Apparently that bothered him even though he didn’t need the bench. There was a class going on so we couldn’t use the room. I would never switch here from LA after that experience. Not only is it too overcrowded, the trainers are unprofessional as hell. Not to mention one of them apparently said one of my friend’s had a fake butt. Pro tip: hire better trainers who conduct themselves like professionals. This place is a joke.

Best gym Ive ever been to so far, great equipment

“What pandemic?” Should be their slogan

Great gym and location! But need a bigger facility for space. Tends to be crowded. Makes it difficult to workout.

New equipment, friendly and informative staff. The locker rooms are clean and spacious. The classes are pretty cool of an option. I recommend their app for tracking workouts, sign up for classes, seeing videos of workouts. Sign up online is easy.

Great place

Tried twice to attend small group training to see if the classes were worth the membership hike. Both times classes were postponed by a half hour. People who attend classes use those start times specifically, especially when one has children to attend to. I asked staff if they communicate with members via social media in regards to delays. The response was no. Lacking all confidence in their staff/establishment, I won’t even bother signing up...

Great.

I went to the gym today and was asked to leave or put my super small drawstring backpack in my car because they no longer allow bags on the floor. I told the employee that it was sitting on the treadmill and barely noticeable and next time I would leave it in my car. I was told that was not acceptable and had to do it now. I asked why this was a policy and he said because people are stealing the dunbell weights. Like I could really fit that in my little bag. Worst service ever. I quit my membership and will go somewhere that has much better customer service!