Wonderful experience! I think we had a great night for a sunset. We had a bit of a rain scare initially but the team took us back inland until the weather cleared out. I feel like we were out there slightly past 2 hours in order to really enjoy the wonderful views we got! Great variety of drinks to get on board. The bathrooms were very clean! Overall would recommend spending the little extra money on this sunset boat tour over the cheaper ones in the area!
In September 2019, my wife and I and two friends had a reservation. We missed our “set sail time” by about 30 minutes. Now, two years later (2021) this INCREDIBLE company made it right and gave all four of us a credit for the same cruise. It’s so refreshing to know that good people and good businesses like this are still around. Thank you to all of you for keeping your word. We are excited to set sail this time, even more so knowing we are sailing with the best. Sincerely.
My wife booked a sunset tour for my birthday this weekend. The policy is they will cancel if less than 10 people sign up but will let you know the trip has been canceled 45 minutes prior at the latest which is a fine policy. The issue is we drove 50 minutes and waited on the doc with another family just to have no one show up and no notification that it was cancelled. We didn’t receive any phone calls that the trip was canceled. We didn’t receive any emails until the day after the booked trip that it was cancelled. No one would answer the phone while we were waiting at the port. Thanks for wasting our time.
Such a cool tour. I took the Sunset tour, and it was awesome! Such a nice, relaxing way to end the day. Do it!
Kai Lani Catamaran was a no call, no show the day of the reservation. I received an e-mail (not a phone call) the day AFTER the reservation stating that the cruise was cancelled. No attempts made by the owner to notify us in advance or at the time of the reservation, and no attempts to make it right. This company has extremely poor customer service, and is very disrespectful and unprofessional.
We had the most perfect night for sailing. Brad and Mike were very friendly. We left right on time and returned on time. The two hour cruise was just fantastic.... just exactly what I wanted . Beautiful sunset cruise. You will not be disappointed.
Excellent way to watch the sunset .... On a first-class boat.
Fun, and overall a great experience! The only thing I can complain about was the musician; although he did do a good job, he talked a lot in between the songs (I just wanted to hear the music), and the other crew staff were funny and nice. My boyfriend and I went there for our last night in Florida, and we enjoyed the cruise itself, and the sunset was amazing! I would definitely recommend this to my friends and family!
Brad and Mike did a great job tonight! We celebrated our 10 year anniversary with them and all the awesome customers! We had such a blast! Thank you for making another great memory for us!
Had an amazing time. Meg is the best hostess as well. Great drinks, views and music 🎵
We had such a fun experience on the sunset cruise! The guys were super professional and made us feel 100% comfortable!! Highly recommend!
Staff was great! Super friendly. My complaint is my husband and I booked out cruise and not even an hour later it started to rain and we had to go back to shore. We booked a 2 hour cruise and paid $50 for the unlimited drinks wrist banned. So roughly about $200 for 45 minute cruise. No refund was offered. They didn’t even ask if we wanted to reschedule for a different day. Between my husband and I we had 3 drinks. Very disappointing!
We arrived in Florida... really excited to do this cruise! With seven kids in tow, there is not a lot that we can do that everyone would enjoy.Though it was written into the contract, this seems sleezy to me. But we booked a dolphin cruise for our last day here. They call us up and say that there is someone who called after us and booked the charter and we would have to book a different one. We decided because of timing and price to book the one the next day.We called to make the reservations several times both the night before and the morning of. They never responded and we were disappointed to find out that we werent going on the cruise.So, long story short, if you are more than a party of two and cant rip a trip away from another family by requesting a charter at the last second, not worth it.I am sure it would be a lot of fun... but disappointing a lot of small children seems to be too large a price to pay.And the worst part is, they did very little to make it right.
Was an awesome experience, the crew was great, will do it again when where backThanks for the food recommendation on the drunken shrimp Megan
I pre-booked a trip with them before we went to Florida. Well in advance. The day of the cruise I got an email (not a phone call) that they cancelled the cruise. There was no reason why. It was my families last day on our trip. We went to the location to get some explanation and the 2 men there were completely rude and unapologetic. They said they did not have enough people. That was no excuse for me and my family. its bad business. to cancel at the last minute. They ruined our last day of our trip. I would definitely not recommend this company!!!!!!
Great for familys or couples! We had some of our kids with us & were also with several friends, along with others. Crew was great & it was relaxing. Extra treat were the dolphins that joined us for a few minutes before we headed back in!
Awesome trip! Highly recommend for all ages! Relaxing and yet very fun. Staff is fantastic!
Wonderful time. Great music, drinks and the two guys were fantastic! Beautiful views
Repeat passengers on the Kai Lani. Enjoy the sunset cruise. Little disappointed we didnt make it Gulf-side but loved the trip. Thx!
Had confirmed reservation for Sunset Sail and there was nobody at the boat. Waste of time and money
Im sure there are other fun tours in Clearwater, but Kai Lani was amazing. I was so overwhelmed with this being my first vacation since covid. This was the best way to wind down and enjoy a sunset. Great hosts, good music, fun vibes. My moms side of the family is from Oahu and it took me right back there. I will be back🤙🏽
First night a huge storm came rolling in quick as we were just setting sail and already had a few drinks. Captain took us back to port due to lightning.We made it back just as the storm hit and took shelter at the restaurant.The bartender from the boat ( Desi) came over to let us know we could come back the next day due to the storm. That was great news.Next morning Desi called to confirm we would be back. Very professional in my opinion.We then set sail again the next day.We had a great day on the water watching the other boats, people on the beach and of course the Beautiful Florida sunset. Dave helps man the deck while Mike captains the boat.Captain Mike let a few couples and some other kids take pictures making it look like they were steering the boat. (Super cool pics)Overall a great experience, definitely worth the money and great for some amazing pictures.Thanks again Captain and crew for making it a memorable day!Pro tip: get the bottomless drink wristband and enjoy so many different choice of beverages.This was the perfect place to spend our 3 year Wedding anniversary!!Shane and Dawn 2020
Purchase with caution! We booked a sunset cruise this last weekend. Called the day of to confirm since they have a disclaimer that they reserve the right to cancel. We were assured the cruise was confirmed and told to arrive no later than 6pm. Upon arrival we sat with two other couples with no staff from Kai Lani around. Each couple also confirmed they called and were assured the cruise was on. All 6 of us sat there for 45-minutes waiting. Each of us called the number and sent an email with no response. If they needed to cancel it is understandable but a courtesy call or email as described on their website was never sent and would have been the right thing to do. I guess their business is booming so they don’t care about hospitality or the fact that our time is just as valuable as their time. While this was for a personal outing I book events all over for executives and board of directors. I can assure you I will not consider them for either personal or professional reasons. All they needed to do was send an email or pick up the phone. Seems simple.
Nice boat, I 💕 nice boats
It was a little chilly, but the sun was shining and Desi, Brad, and Mike made it a great day. Such a personable crew.
This captain was very friendly and informative. The 1st mate offered for my step daughter and daughter to go on the catamaran and set them up for me to get some amazing pictures! Definitely a family friendly atmosphere with staff that goes the extra mile to make sure you enjoy your time with them! Highly recommend a sail on the Kai Lani! The sunset Cruise was just what the doctor ordered!!!!
Beautiful Catamaran! We had a fantastic time with great weather, amazing sunset and an excellent crew. The Captain provided a safe and enjoyable experience. This was the best thing we did in Clearwater, highly recommend!
Was excited to take this trip for a second time after a great first experience. Staff was rude and unresponsive to phone calls prior to boarding.
Dont wash your time. Very unprofessional
Me and 2 friends did a sunset cruise on the catamaran, Kai Lani. The cost was $60 for 2 hours on the water. There were 3 staff on board. They were polite and knowledgeable. The boat was clean and quite impressive. Get there a little early to pick a good seat. Id recommend sitting right on the floor near the trampoline. Also bring a sweatshirt or blanket, coming back was chilly. There were drinks on board which were reasonably priced. I didnt use the bathroom therefore cant speak to its function or cleanliness. Fun music was played during the ride which was nice. Staff were happy to assist families with pictures. I enjoyed it and would recommend Kai Lani if your looking for a relaxing and beautiful ride.
Fun made woopy on the boat 3 times!
Day of event, Captain and Crew DID NOT notify us of any cancellation.Day of event, Captain and Crew DID NOT SHOW.We booked a private charter ~4 months in advance for a wedding party of 20 people.Manager Brad struggled to communicate throughout entire process.Reservation visible on website confirming “Morning 2 Hour Private Sailing Adventure.”We reconfirmed our sail with Desiree 24hr before event.Day of event, Captain and Crew DID NOT notify us of any cancellation.Day of event, Captain and Crew DID NOT SHOW.
The cruise was great all the way around! Brad was on point with drinks and very friendly in between taking care of the sail. We had perfect conditions, saw dolphins right away, and the views and experience was very cool!
Great customer service and response to questions and concerns.
Great time. The crew was very helpful and the weather was perfect for a sunset sail. The seating is plastic benches so you might want too bring a cushion. There was a singer, that entertained for the entire sail.
Best sunset cruise ever - happy crew and fun music!
BUYER BEWARE! We booked a Sunday night cruise well in advance. The Friday afternoon before our boat ride we had to cut our vacation short due to COVID reasons back home. We left 2 emails and 2 voicemails to let this company know about our situation and need to cancel. There was never a response to any of our attempts. Our first attempted correspondence was over 48 hours before our scheduled boat ride.On Sunday night, while we were home, 10 minutes before the boat was to leave, I get a call from the owner asking if we were on our way. WOW! He obviously NEVER checks his voicemails or emails. I explained...again...and asked if we can expect a refund. He said “yes”. As I expected, my card was not refunded. I had to call my credit card to dispute the charge.I can’t speak as to whether this is worth the time or money or how fun the boat ride is. I can only speak to how poorly this business is ran outside of its entertainment value.
Our second time on the Kai Lani and Cap. Mike & the crew never disappoint. Relaxing, entertaining, and the dolphin sightings enhance the experience.
Fantastic.
The Kai Lani sunset cruise in Clearwater Beach is a MUST!!Captain Mike and his crew were amazing. We enjoyed a 3 hour July 4th sunset cruise on the gorgeous Kai Lani Catamaran...included in this special holiday voyage were; drinks, appetizers, a beautiful sunset and local fireworks.The Captain and crew were super friendly, professional, and showed us all a wonderful time.A fantastic memory and wonderful experience....a must do when visiting Clearwater Beach, Fl. The Kai Lani also offers Dolphin sightseeing cruises as well.
My maid of honor booked with Kai Lani as part of my bachelorette weekend. It was absolutely amazing. We were a group of 10 including my bridesmaids, sisters, and grandma who all loved this boat trip! Even though there were other people on the boat there was plenty of room for everyone to enjoy the water and take photos. Super cute bar & bartender who we loved! The captain was really great too! If you are thinking about booking a trip, do it!! One of my favorite things that weekend! I will be back one day!
My cruise had to be canceled and I was told I would get my 190.00 back, plus the other $60.00 they put on my card. After a day or two the staff did everything possible to make sure I got my refund. They went above and beyond to make sure it happened. Thank you.
We were on vacation and booked with them. We walked up to the slip and nobody was there. They never showed up. With no email to share that it was canceled. We had to franticly look for another boat ride. Being that is in a summer weekend we has no such luck. Infact, the other neighboring boat slips had nothing but gossip to share about them always doing this to people.Assuming they would credit my card a week later I noticed nothing was credited. Ive called several times and nobody ever answers. I emailed asking for the refund and they have giving me a run around and now no response. Two weeks later Im having to file a fraud claim with my bank.Very disapoining.
Beyond accommodating, patient and kind. I would highly recommend this excursion to anyone visiting the area. It was smooth sailing, great company and a beautiful view. Thank you for a wonderful time
The weather was perfect which added to the experience but I think with the great crew and well kept boat it would have still been a 5 star ride. The 2 man crew was helpful, friendly and informative. I was not crazy about the ship board head but what the heck we were on a boat with a beautiful sunset.
Great time on the boat! We saw lots of dolphins and a great sunset. Please do call ahead because we were about to go one day and were ready to leave and we called them just to make sure it is still on and they said it was cancelled. If we wouldn’t have called, we would have drove 45 minutes to get there and have it be cancelled. Other than that we rescheduled to another day free of charge and it was perfect. Another thing is I wish they would allow people to sit on the netting on front. I was excited for that but they wouldn’t allow it.
Amazing! Great relaxing sunset cruise with a small group of people. Not overcrowded but not empty either. Great bar with easy payment. Great areas to sit with great classic beach music. Nobody talking over the loud speaker or screaming babies. Bathrooms in great condition on board and great interesting crew. Prices are reasonable as well. Best place in Clearwater for a cruise.
The Sunset Sangria Cruise was incredibly enjoyable and relaxing. The sunset was gorgeous from the catamaran, and the dolphins were pretty cool, too. The staff were great. I highly recommend!
What an amazing day with Kai Lani Catamaran! We went out on a company outing yesterday. Captain Mike and Nicky were awesome! Even trying to help some of our people who were a little under the weather (definitely nothing to do with Kai Lani). I would highly recommend booking an excursion with them soon. I will personally be booking a sunset cruise soon. Thanks again guys for a great day!
Absolutely breathtaking view!!! The captain and staff make you feel at home on the sail !!! We will definitely be back !!! Wouldn’t choose any other!!!
So much fun. Seen dolphins and had a great time. Staff was very friendly.
Our best excursion yet! What a relaxing beautiful way to watch the sunset. The captain and 1st mate couldnt have been more accommodating and kind. The boat itself is very clean and in great shape. We highly recommend this trip.
This excursion was too boring for my tastes. It was about the same price as the party excursions but did not include any beverages! CASH BAR...even water has to be purchased! If you are looking for a really laid back excursion, then this is for you. If you are looking for a excursion with a party atmosphere, complete with drinks and dinner for the same price, then dont take this one. More value for your money in the other excursions.
Absolutely loved this experience. This sunset was incredible and so was the crew. A definite must when visiting Clearwater. I can’t wait to do it again. I also want to get married on this catamaran LOL 😂
We rented for the evening with 20 of us. The crew was great to work with and it was very relaxing. Ocean, music, drinks... loved it.
DO NOT BOOK !!!! This people canceled my booking few minutes before departure time. Canceled through email and do not answer my phone calls. Don’t waist your time. They don’t even deserve 1 star
Reservation taker was polite and informative taking a contact number in case of need to communicate any changes. The time to be there clearly stated for Sunday’s sunset cruise June 3,2018. At the designated time 4 people were there waiting, waiting, waiting. No phone contact, no staff presence, no cruise. Guest was very disappointed. We own here and won’t be recommending for that reason alone.
Sunset cruise was very nice. Boat was very clean and the crew was very friendly and engaging. Highly recommend.
Love this peaceful serene catamaran sail. I have done it several times over the years. I drive 3 hours just for this beautiful experience.
Kai Lani Catamaran is the BEST experience we have ever had in Clearwater Beach, Florida! We try and go on the cruise every time we vacation in Clearwater! They have the best music, drinks and crew! We loved this catamaran so much we made it part of our wedding weekend this past December. We took a private charter for all of our friends and family and had such an amazing day! We would highly recommend doing this cruise, whether its the morning, afternoon or sunset; all 3 are spectacular!! Thank you to the captain and crew who gave us an amazing experience!
Fabulous experience! Every aspect was top notch!
Relaxing easy sail with bar options and good music. Friendly Capt and crew. We were in town visiting friends and family and the trip was a perfect outing for talking and catching up.
DO NOT BOOK!!! Very unprofessional and unreliable. Cancelled out ride 1 hour prior via email, no call and no answers at all. We drove over 30 mins prior to receiving the email in order to be there on time. Called many times for a period of a few hours and no response whatsoever. I still havent gotten my money back.
You will not be disappointed!! Vacationed to Treasure Island with family and friends, and drove especially up to Clearwater for this cruise. The Kai Lani is a beautiful catamaran and the sunset cruise was breathtaking. Made a prefect ending to a perfect day!
Had a reservation for a team meeting. We showed up at 6;06 and no one was there. Business had called us 2 minutes prior to arrival. We called maybe 10 x texted facebook messaged and no response. At 7 pm we gave up. Lack of response is unforgivable. We had advised if there were not two other people to make 10 we would pay the difference. Shame on Kai lani
This was an amazing experience! I am so glad that we booked this for our trip to Clearwater. The crew was very friendly and helpful, and the sunset was perfect. A guy even proposed to his girlfriend while on the boat! I would definitely recommend this to anyone.
Fantastic sunset cruise. Brad and Captain Mike we great. Good mix of music.
Beautiful sunset cruise out into the Gulf. Dolphins swam around the boat. Great skipper and bartender/crew.
Beautiful boat friendly crew. Bar wine and beer.
An amazing experience, we went on the sunset cruise, saw some dolphins a beautiful sunset, very relaxing. Very friendly crew, would recommend this company
One of the Best Sunset Sailings. Great Crew.. Will be doing this again..
Beautiful boat and the owners were so nice. The sunset was awesome. Would recommend for anyone wanting to take family and friends.
Great evening, wonderful crew, cant wait to do it again!!!
Had a private event on the boat. Weather was great.
We had a wonderful experience aboard the Kai Lani Catamaran. Thank you so much!
The first time i did this cruise. It was with my finance, was his first time taking a cruise, very romantic. The 2nd time we took my daughter from Missour she just loved seeing the dolphins.. The crew was very nice and we always have an exceptional time, will be bring my soon to be mother-in & sister-in law when they come for vacation......
Great cruise with great hospitality and fun music. Best time ever!
Sunset was beautiful with great sailing on the Gulf!...
Loved it! a fantastic day on the bay with extended family. Would do it again!!!! Jennifer from Oakland, Ca. Claire and Capt were fantastic!
Great time! Beautiful catamaran and crew was amazing!
Kai Lani Catamaran the best Boat in Clearwater Beach!If you want to see Dolphin and the Gulf of Mexico, this custom Sail Boat is the greatest!!They really know how to take care of their guests!
AMAZING! CAPT MIKE MAKES YOU FEEL SO SAFE 😊
Wonderful trip the day after a wedding!
I throughly loved the experience, friendly staff. I just couldn’t convince the captain to fly a hull.
They canceled on us 1 hour before and still waiting f for a refund. 12 days later. Have emailed and left voice mails.
This sunset sailing trip was the highlight of our visit to Clearwater. Very laid back, very apt music playlist, and very friendly captain.
Great crew, clean boat, loved their playlist!