Had a great experience with Bath Fitter, thanks to our awesome installer, Harry Kroll…Mom cannot get into the bathtub anymore, she is 90, and desperately needed a walk-in shower, and lots of things to hold onto to…they made the most beautiful walk in the shower, He had her get inside and test everything… she is so happy and so proud of it, Terry did an incredible job,, did it by himself, so clean, we couldn’t Even tell He’d been here… we so appreciate Bath fitter and harry, they kept my mother home and more independent… highly recommended…
Great Job Done on our Two Bathrooms. The Master Bathroom Shower Install was done by Brett. Beautifully done, very neat, clean and professional. The Guest Bathroom was installed by Brandon. Beautifully done, very neat, clean and professional. Would definitely recommend Bath Fitter. No more Tile. Easy Clean and Attractive. Very Pleased with both installers.
We just got our shower remodeled by Bath Fitter: we couldn’t have asked for a better job. It was exactly what we wanted. Our installer was Brandon, was on time, professional, and did terrific work. He was a “one-man band,” and worked within our condo’s construction-hour rules to finish on time. We would hire Bath Fitter again in a heartbeat.
Harry was our installer and he was great! He arrived when he said he would and was very thorough with talking through everything he would be doing. Our shower looks amazing and we couldnt be happier with the quality of materials and attention to detail by Harry during installation. Highly recommend.
Hi Oz, I just wanted to tell you how much I love 💘 my new shower! You did a wonderful job and I couldnt have ask for a nicer installer. You were always here when you said you would be and you didnt leave until the job was done and ready for inspection. Im going to enjoy it for a long time to come. Thank you so much! From Billy and Marsha Hall
I would have given 5 stars but their lack of response and not answering the phone and not returning calls after messages were left was a concern to me. When they did answer they were pleasant and answered my questions. With a little fine tuning their office could bump up to 5 stars.They tore out our original fiberglass shower and prepared the space yo receive an amazing and beautiful new shower! Our installer was Kelley and he was a great worker! He was professional and answered any questions we had. He was meticulous in protecting our carpet from any debris and cleaned up after himself quite well. To his credit the inspector from the City of Largo felt the job was very well done. Kelley should be rewarded for his work ethic and his attention to detail.All in all it was a painless transformation from old to new!
The employee Brandon arrived on time. He was very nice and professional. He did an excellent job installing our new shower. I would recommend him and the company to anyone who wants to upgrade there shower.
I do remodel work all over Pinellas county and have seen many poorly executed jobs by Bath Fitters so much so that I have had to remove the overlays on several occasions. I just saw a job done by Tyler and it just might have changed my opinion about this company. The work done by Tyler is OUTSTANDING!! Best I have seen yet
The job was a walk in shower . All of the staff were friendly and professional. The installer, Harry K, was incredible! He worked diligently to complete the task while also asking for my preference in one small matter. He took great care in protecting my home during this transformation. Stopped working when I had a question and provided me with the answer without hesitation. When he was finished, he cleaned up thoroughly and then advised me of the proper care for my new shower. This company and Harry turned my yucky shower into a beautiful walk-in shower as it should be! Thank you!!!
We have installed bath fitter in the two bathrooms of our condo. Is excellent and practical for us as sometimes we rent or have visitors and it is easy to have it cleaned before and after... We are quite satisfied with the product we got and the service they provided... And it has life guarantee...
We had a shower stall replacement in one bathroom and a tub liner installed in another. The sale was accomplished professionally but we gave 4 stars because communication after the sale was sorely lacking. They do not like returning phone calls or voice messages. However if you do contract with this company be sure that Oz is the person assigned to do your installation. Hes very professional, does excellent work and will explain everything hes doing every step of the way. The man is very skilled at what he does!
This is our second time using Bath Fitter. We researched other companies but came back to Bath Fitter. The quality of work done by Kelley was outstanding. He was very professional, polite and respectful of our home. He left the area clean so that we only had to put our products back in the bath. If we had another bath to be done we would not hesitate to call Bath Fitter and ask for Kelley to do the job. Thank you Kelley for a good experience.
Wonderful work by Harry. On time, neat, total perfection. Would recommend.
I had a new shower installed over the old one & shower doors added. It is beautiful & the installer, Kelley, is extremely efficient & has many years of experience with the company. I could not be more pleased with the job performance & time it took to turn my bathroom into a bright place to be.
Bath Fitter installed an acrylic resurfacing of my master bath shower, including a corner shelf, new valve trim and handle, two grab bars, and new shower doors - with new framework. I am completely satisfied with the work that was done and I am satisfied with the value received. This is the second home in which I have had Bath Fitter install for me. The initial sales call was low pressure and everything was completely explained - materials to be used, how it would be installed, and the warranty. The installer, Harry, was meticulous, respectful of my property and happily answered any questions I had - he was also the installer who did the work at the first home Bath Fitter did for me! I would highly recommend them for this type of remodeling.
Tyler spent two long days remodeling our master bath. He did a great job and left the bath area cleaner than before he started. A very hard working, quiet, young man who will do well and have great success in this business. The Clearwater Franchise is fortunate to have him as an employee.
Brett installed our shower today. Looks beautiful and he was perfection. Veryunobtrusive and a perfectionist.
Brandon arrived on time and did a fantastic job remodeling my shower. He was very polite and professional. He left my bathroom spotless and I would certainly recommend BATH FITTER to anyone. 5 stars *****
Our tech Harry was very organized, very professional in his manner, and got the job done in a timely manner . We are very satisfied and shall pass on the company name to our neighbors who might be interested in changing from a tub to shower. with a life time warranty .
I was very pleased with having my bathtub resurfaced. Tyler was on time, professional & courteous. I had a 1960 bathtub & walls that he completley transformed. Kudos to Bath Fitters for a job well done!!!
Tub to shower conversion, Service tech was Kelly, very professional, quiet and clean, when the install was FINALLY finished looks great. However what should have taken 2 maybe 3 days turned into 10 days with no way to shower, office communication left a lot to be desired. I will say that part of the delay was due to the 4th of July and 1 day for Miss Elsa to come thru so there is that. But you would have thought that they would have communicated with me knowing that this was our only bath and I have a disabled vet. I made it very clear to ALL involved that my husband was disabled and they were acutely aware that we only had one bath. The job should never have been started on a Friday much less the Friday before the 4th.But I cannot say enough about Kelly, I hardly knew he was here.
I highly recommend Bath Fitters. They had previously remodeled both of the bathrooms in our condo 10+ years ago and my wife wanted to update the shower in the bedroom bath. Since we were pleased the first time we called them again. We were concerned about how we could do this during the pandemic so we scheduled a virtual consultation with Deborah. This went much better than we anticipated. Deborah was very professional, answering all our questions but more importantly, compassionately listened to our concerns about the virus. Bath Fitters met all our safety concerns. Brandon arrived with a mask, shield and gloves ready to work. He also patiently listened to our concerns about the virus and professionally and politely did all we asked of him. He also did great work, I highly recommend him as an installer. Our new shower looks great. We are very satisfied. Thank you.
The company was reasonable in cost compared to others that I received a quote from. Oz was our installer and he was professional, easy to work with, and very accomodating. He finished the job even though it was late and made sure his work was flawless.
Brett arrived within the time range. He converted a bath tub into a full size shower. The workmanship is very good. The room and surrounding work area were left in same condition as before the job. Brett was courteous and I never saw him without his protective mask on...thank you for that pre-caution! Highly recommend Brett as well as Bath Fitter...Phil G
Thanks, Bath Fitter, especially to our expert installer, Oscar. The job was excellent, done with perfection. Would highly recommend this company.
Wonderful customer service. Price transparency was excellent and our installer, Harry, was very punctual, kind, and proficient. Very happy with their services.
Installed tub surround in less than one day. Installer was Brandon. He did an excellent job and was very pleasant and friendly and answered all my questions. He did a great job of cleaning up when the job was complete. I highly recommend Bath Fitter and would use them again! Install was about six weeks ago.
I recently had a tub to shower conversion performed by Bathfitter of Clearwater.Kelley was myInstaller...his workmanship was excellent and he took the time to answer any questions I had.I would recommend this company.
We used bath fitter to redo our tub and walls. Brandon was our installer and he did an awesome job! Very happy with the outcome! Brandon was kind,informative and very hardworking! Bath fitter is lucky to have an employee like him! Strongly recommended!
Bath Fitter sent Brandon to do work on my walk in shower. He did a great job, was fun to have in my home & was very professional. If you have a shower or tub/shower that needs a facelift or have leaks due to age, these are the people to call. So glad I did!
I am so glad I used Bath Fitters.I received a quote from other companies (one that you see on TV all the time). Their prices were ridiculous and their story they tried to sell me was rubbish and dishonest.Deb from Bath Fitters gave me a great price, was very informative and honest. The work was perfect, Kelley was the Technician and he was very professional and timely and pleasant. Last but not least, Christine who works in the office was an absolute charm. She did everything needed to get the permits required by my HOA and forms completed.
Brandon was my installer. Had old bath tub removed and replaced with shower. Work came out great. Had a window in shower and molding was installed perfect. Will not have water damage ever again *****
Oz did a great job replacing my tub and shower. It looks great and will be much easier to keep clean. The rest of the crew, from the estimator, Garon, Christine in scheduling, and Chris, Ozs helper, were all fenominal. I would definitely recommend them for your bathroom remodel.
We had our bath tub replaced with a walk in shower. Our installer was named Kelley. He was very thorough, kept us informed, did a perfect job with the installation, when he finished the installation our bath room was spotless. Thank you Kelley for a job well done. We could not be more pleased.
I contracted Bath Fitter Feb. 23 for a new shower installation that was done May 4. They sent an inexperienced installer who did the job wrong and damaged the wall besides being on the phone while working. I’m now told that they cannot redo the shower for another 2 weeks making it 1 month until the job can be done correctly. The manager won’t return my phone calls. And I’m paid in full.
Recently had a tub / shower installed. Very good quality work. And done very quickly. Our guy Garon kept the house very clean, was very friendly. And even remembered the details when he was done like putting back on the child safety locks on the doors that we allowed to be removed. Would highly recommend Garon and Bath Fitters to anyone looking to redo or convert their current bath/shower!
Had our tub redone and replaced fixtures. Kelley was professional, kind and completed all work in a timely manner. I would recommend this company!!
Brandon replaced our 42 year old bathtub/shower combination with a beautiful new shower only. He arrived right on time, worked efficiently and cleaned up all debris as he progressed. Brandon was very professional and polite and exhibited the total quality reputation of Bath Fitter that we were expecting. We are delighted with the finished product.
Brandon did a great job on our complete tub install. He had to remove and old shower and tub and install a new one and in a small bathroom, up and down stairs and in this Florida heat, which was in the 90s and heat index above that. He is a hard worker for this company and its customers.Debra, Christine and Flo were always so nice and helpful, with each call I made with my many questions through the entire process.I didnt realize the Bath Fitter logo was going to be part of the molding in the bottom of my tub, but you get used to it and its evidence of the pride they take in their product. :-)Very professional team representing this company from start to finish.
Harry was prompt, courteous and did a great job on our tub to shower conversion. He installed everything with minimum interruption to us and cleaned up everything before he left. Were very pleased with our new shower!
We had our tub removed and installed a walk in shower in our guest bathroom. Our installer was Brett and it was done very professionally. Brett cleaned up after he finished and explained everything to us about the maintenance, and operation of the new shower it looks like its been there forever. It works very well we are very pleased and Brett is coming back next week to do our master bath walk in shower. Looking forward to doing business with BATHFITTER in the future .
Bath fitter came out and did a complete tub tear out very professional on time very pleased with the service man and professional work very well satisfied
Harry, with Bath Fitter Clearwater, FL was excellent in the re-do of our shower. The quality of work, the attention to detail, and the commitment to quality was shown throughout the process. And, he was punctual and worked within the constraints of my condo community. It was a very pleasant experience from the sales person, the quality of the product, and the excellent installation.
Bath Fitter put in a new shower for my mother and father, Uldis Pavelkops, they took out the old tub and John who performed the work was very polite and knowledgeable, he did an excellant job.
Using Bathfitters of Clearwater was the first step in the renovation of our guest bath. Harry, our installer arrived when promised. He was pleasant and professional and it was a pleasure having him in our home. He communicated to us when needed and took the necessary Covid precautions. I would highly recommend the entire process, especially Harry.
Harry was professional and did a wonderful job. The shower looks great! I would definitely recommend Bath Fitters.
We just used this bath fitter company and the outcome was great, our bath looks all brand new ! Brandon was our installer he was super nice, informative, quick, and even carful with not letting my puppy out the door! I rate his service 10/10 !
Brandon from Bath Fitter was so professional and did an excellent job on our old bathroom tub and shower. It looks great!
We give Harry, our installer, a five star. He arrived on time, friendly, professional, and went over everything that would happen with installation. Harry not only completed a professional job, he kept all areas clean. No cleanup when he left.All the old ceramic tile gone with shower. Beautiful job! So happy and pleased with job. Harry is back today for tub/shower in guest bath.
Just had Brandon from Bath Fitters of Clearwater finish my hall way bathroom tub and surround walls. He did and excellent job super professional and the install looks awesome. I would highly recommend Bath Fitters of Clearwater.
Oz, installed new shower and did a very good job. I will certainly pass on the word about Bath Fitters. Thanks
My installer was Kelley. Very nice guy, showed up on time, installed the bath tub and wall within 6 hours. Communicated with me every step of the way. I love the new bathroom!
They did a great job. The tub and shower ae great. The installer did a great job and was very efficient.
Love, love love my new shower, that covered the old one with no demo mess! Wow! Brandon did an awesome installation job, very clean and professional. Looks like a brand new bathroom in my little condo!
I had my bath fitter shower and tub installed a while back and should have shared this then.The team here is very professional and works very hard to make sure you are completely happy with the job they do.I did have an issue with the tub being installed but they were responsive and went above and beyond to resolve the issue.I highly recommend them and can not express how great they are.
Brandon, was on time and did a great job in the time That he said it would take, Very Happy with the ServiceJames L. Caylor
Awesome job by the installer, Brandon. Quick and very professional. I highly recommend Bath Fitter!
On Jul 10th, we had a sales rep come see us, gave us a quote, and we signed a contract for a shower stall refit. She took measurements, and told us we could expect a tech to begin the installation in 2-3 weeks.,On Aug 3rd the tech came and ripped out the old shower stall. Only then did he realize that they had ordered the wrong size shower base. He told us that it would take about three weeks to get the correct size from the factory in Canada. So no shower available to use.On Sept 2nd, the tech returned with the correct base, and installed the base and surround. He told us it would take about two weeks to get the glass in to finish the installation. So still, no shower. On Sept 23rd, we were called and were told the glass was in, but could not get an appointment to have it installed until 10 days later.. So, another month went by.On Oct 2nd, the tech returned and finished the installation of the glass.Therefore, we were without use of this shower for a total of 8 weeks. I contacted the dealership and requested a discount equivalent to 15% of the total price as compensation for out inconvenience and loss of use, The owner/ manager flatly refused and only offered us a discount that equaled 7% of the total price. I considered this an insult. I attempted to contact the corporate headquarters a total of 4 times. No one would respond to my emails, or talk to me on the phone. No one would return messages left.The product we got is satisfactory, and the tech did a great job of installation. However, I would recommend you using a different dealership than the Clearwater, Fl one if you want a timely job done. And I was very disappointed with the Customer Support from this company.
Kelley did a great job! Everything was installed well and cleaned up.
Tub to Shower ConversionBathfitters does everything they say they will do on their website! From Garon, the salesman, to Garon, the installer, (yep, one and the same) the whole process was flawless. Quality and workmanship are outstanding. Price was what youd expect for removing the old stuff, plumbing work, and installation of the new stuff. Not a single detail was overlooked. The bathroom was spotless when Garon left at the end of the day. We cant wait to have the shower in our other bathroom replaced by Bathfitters!Jim and Lauraine
Very good work. Brandon was excellent with his work. Would recommend him >
Please do not use this company. I had a shower install completed 3 years ago. Here is my story, and it keeps getting worse.I did my due diligence (I thought) and got about 5-6 quotes to replace a tile shower that had a little mold. They described the process and how the mold would be killed before they installed the overlay. After they measured everything, they ordered the liner and stated it would take 1-2 weeks to come in. About 3-4 weeks later, no one had called to give me an update. I had to call to inquire about when the install would occur. I should have canceled then.After finally returning my call, they stated at that time they only work between 7-5 (Monday- Friday), which would have been something they should have mentioned at the beginning as we are a working family. I made arrangements for my father to come while they installed everything. Two days before the install, I received a call from a plumber calling on behalf of Bath Fitters stating they wanted to book a time to come out the day before the install (during working hours) to do the plumbing portion. I was not provided any of this information from Bath Fitters. The call from the plumber was the first time I heard about anything related to this.The day of the install was a complete disaster. The plumber showed up tardy, and Bath Fitters came nearly 2 hours late and were unprepared for the install. They did not call myself or my father to let us know they would be late. When they did arrive, they sent 1 man (single person) to do such a big job. That being said, the installer looked at my father to help him hold some materials. My 70-year old father is not an installer for your company. The installer ended up putting a small hole in the wall next to my garden tub and chipping some of the tile on my garden tub (when he was trying to take off the old shower door and place it somewhere). My father saw the hole and chipped tiles and the gentleman did not mention anything about the damage. He was trying a no tell, no fault. After looking at the work, it was sub-par. The lines were not seamless and it looked like amateur work. The next day, I called Bath Fitter. They did not call me at all about the damage or make any acknowledgement. The customer service representative Donald Moore stated he needed to investigate, and he would call me back. He called me back the next day and stated that he was sorry for the issue. He then proceeded he would rectify the situation. They sent some fly by night people (who stated they were subcontractors and did not work for the company) to fix the chip/hole with some type of epoxy. It looked like a child fixed it. I had to end up writing the Better Business Bureau and leave several reviews on other sites to get them to even return my call to fix the horrible job. The shower door was uneven and leaked, the shower pan was uneven, and even the grout looked like patch work. And that was after they sent their best person to try to fix everything. They did not charge me the remainder 1/2 of my bill because it was such bad work.Fast-forward to now. Apparently, they installed it so incorrectly that it has been unknowingly leaking and now has caused some water damage to the adjoining cabinet. I have called them again as they have a warranty to try to recoup some of the monies to hire a legit company.Update: Fall 2020 - Update -- The representative from Bath Fitters came and stated that there were significant issues. The drain hole is not aligned so it is also causing leakage. In addition, the floor of shower pops because it is not sealed/aligned properly. When the representative went back, I did not hear back from the company. Once I contacted them again, the manager stated the rep said this (which is pictured) below was not that bad.Update: Spring 2021 - Update -- Now hopefully in the tail end of the pandemic, I am going to have another company fix the issue. I plan to sue or involve my insurance in the faulty work. I also plan to contact ABC Action News.
We are very happy with our new shower. Larry Molton, the Sales Consultant, was thorough and professional. Brett nstalled the shower in one day. He was neat and did a great job. I would definitely recommend this company.thorough and professional. Brett installed the unit in one day. He did an exceptional,and clean job.
Wow!! Im super happy how it turned out, for 2 years Ive been undecided which way to go to convert my bath to a shower. I am completely satisfied. Garon did the work, any questions I had he answered, any mess he made he cleaned up beautifully. Great job Garon.
I recently had a neck surgery. My new tub and shower, yes I had two done, have made my life so much easier! No more grout! They are beautiful, easy to clean and now we fight over who gets to take a bath in the soaker tub!
Kelley, installed a two piece tub liner today . he did an excellent job . I would recommend clearwater bath fitter to my friends.
Our installer Kelley was very professional, did a great job and kept everything clean as he went and when he left.
Brett was our installer. He was phenomenal! He worked hard and the finished project is amazing!!!
TubTub looks good and installer was professional. His name is harry.
Eric did a fantastic job, very helpful, explained everything very well. A real professional job.
We had our Bath Fitters shower installed about 10 years ago. We love it.recently we noticed some wear in the door rollers/guides, door handles, caulking and flooring. We called and Chris was at the house within 2 days. Our shower is like new! The Warranty is real and we could not be happier. Thank You!!
Leroy Mitchell my grandparent wanted me to do their review they love the service from Eric
Two months ago we had Bath Fitter upgrade our condos two mid-1970s bathrooms. Our order came in sooner than expected and was quickly installed. Two installers did both bathrooms in less than a day, finishing shortly after lunch. One was a tub and the other a tub-to-shower conversion. Both bathrooms were done perfectly and everything was left in spotless condition. We couldnt be happier and highly recommend Bath Fitter of Clearwater.
Beautiful look to shower and tub
Bathfitters did a remodel in my home in May 2006. This job was done by my friend which was the homeowner @ the time of service. Comparing the way it was & the end result it was Beautiful💕The tub & wall-door enclosure was done & completed Fast. This home is now a rental property of mine & I take care of any issues or maintence needed ASAP! My renter contacted me sent me a video of an issue w/ Water in between the tub-liner that had been installed😳It was now a waterbed & it smelled! I addressed this issue immediately & called Bathfitters for service & their customer service appointments were not able to do anything for one month out! So advice before doing this is I would recommend this to anyone for a Quick fix in a bathroom looks Great but isn’t able to service any issues & if you must rely on chalking only to keep water from seeping in you might want to reconsider your options.
We had Bath Fitters come out to install a new shower the 18th of July. We had a previous experience with them that was not favorable but it was about 7 or 8 years ago so we figured wed give them another try. It took a little longer than expected on the install but that happens so nothing major wrong with the install date. We then waited a little over a day to use the shower as they told us.They installed a new Moen valve for us on our Moen trim kit we just put on at Christmas. I noticed lower water pressure than it was with the original valve. Later my wife noticed a water mark on the ceiling of the first floor so we got a hold of Bath Fitters. The solder on the new valve came loose and was spewing water into our wall. They came out to fix that and when they did they flipped the cartridge in the valve so hot was cold and cold was hot. The original installer (who installed it correctly the first time) and the service guy Donald (who never saw our trim kit) said we were doing it backwards. Luckily, the installer that came out to fix it said we WERE doing it the right way.Shortly after this, my wife brushed her arm against one of the corners while throwing a tissue in the trash can and the whole corner came off the wall. So we had to have someone come out and fix that.They then had to come back a week or so later to fix the water damage after it dried.We tried calling Donald and Deborah about some customer satisfaction issues and Donald repeatedly said he would call my wife back the following day and never called her back.Were also still almost a month out from the install date and havent received any receipt, warranty information, or the work order for all the repairs Donald said he would send us. The installer told us it would be mailed to us and he doesnt carry any documentation so this sounds like another thing that the office people fell through on.Long story short, unless you want a part time job trying to follow up with a company of paperwork and to get multiple visits to get a shower right, you should probably spend a little extra money and go somewhere else.
Great service and a reliable product not to mention the lifetime guarantee that they have
The salesman never mentioned there would be extra charges or issues. We had to pay a fee of 475.00 and a second visit to have a valve replaced. Bathfitters should have anticipated this ahead of time. During the installation, we had to go to two plumbing stores.
They are always awesome to do business with.
Love this place.
Good quality Bath remodeling at affordable prices...
Greatcexperience
Efficiency and professionalism. Unbeatable attention .. congratulations