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The Wax House
2237 Lowes Dr Suit G, Clarksville, TN 37040, United States
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The Wax House

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Ka
Review №1

I finally found a place to get my eyebrows waxed that can do them right . I am very picky about how my eyebrows look and Latrice did a great job! I will definitely be going back.

Pa
Review №2

Very professional and pleasant staff. Beautiful atmosphere. Calm and serene. My Esthetician made my experience a good one. She explained everything in great detail. She educated me on proper care. Definitely coming back. Thank you all so much.

Cy
Review №3

Brandy met all my expectations for the first time receiving a Brazilian she was very professional, knowledgeable, and made me feel comfortable. I could have not asked for more she was awesome, and definitely plan to return. Definitely made me feel good about my decision about choosing the wax house for my first experience.

Mo
Review №4

The first appointment I made had a few hiccups: the person didn’t show up and miscommunication about what I wanted done was frustrating. However they were able to get me in later that day and do what I wanted doneThe 2nd time: had no issues, the person I had was quick3rd time: called and asked if I would be able to seen that day just for underarms and they were able to do that and the person was nice and quickEver since the first incident I had no issues which I’m glad since it was highly recommended by others, fair pricing, and friendly staff. I especially wanted to support a women-owned small business. Thank you ladies!

Mo
Review №5

I have gotten several services done here and I enjoyed each actually leaving feeling relaxed and brand new if you know what I mean!

Gr
Review №6

I love my eyebrows and the place! Latrice was so kind and professional, I will definitely be going back.

Ta
Review №7

Absolutely loved the staff, the welcoming vibes and how beautiful the facility is! Brandy Nelson is amazing! Highly reccomend!!!

Ni
Review №8

Great customer service. The front desk people are so professional and positive. Great vibes, go there. The yoni steam thing you sit on isnt super comfortable but I heard theyre getting something different soon so hopefully it will be more comfortable. Other than that, live this place.

J.
Review №9

The ONLY place that enhances my thicker brows shape! They always use my natural shape and never overwork or overcorrect any part. Theyre also SO gentle. My eyes normally water getting my eyebrows done but never here! My eyebrows are the perfect frame to my face and I owe it all to The Wax House

Ca
Review №10

Been twice. Gave a second chance. Paid for full arms leggs etc. Missed alot of spots. Didnt do whole areas. Was only waxed where they thought they saw hair. Even when i paid for the whole area. I dont care if you dont see hair. I paid for the whole area so I expect the whole area waxed.

Ev
Review №11

Honestly the best eye brow wax I have ever had. The whole place is super clean and professional and cute. Something I would have thought to find at a high end spa in a big city.

Ka
Review №12

Very disappointed in the service I received this time. My profile picture is from a month ago when I was in a wedding and my brows were done by Tiondra who had taken her time to get them in perfect shape... perfect for me!! The picture below was done by Latrice... She thinned them out too much, which I had asked for them to be cleaned up without losing the shape I had, because I have very thin brows already. This is what I got. She waxed first and then tinted my brows which burned. As you can see, the hair on the one brow is gone on the end.

Au
Review №13

Hands down the best wax location in Clarksville. Pricing is great but Id pay whatever for the expertise, friendly service, and ambience. Love it. 💘

Li
Review №14

This place is AMAZING ! I am very pleased with the service. I highly recommend Corinna, because she is very professional and delivers EXCELLENT SERVICE. Also, front desk is GREAT and very attentive to your needs!

Te
Review №15

Awesome place to get a wax, a massage, lashes, reflexology, a yoni steam or vajacial😉

Za
Review №16

I AM SO HAPPY I CAME TO THE WAX HOUSE. I originally came in to get my eyebrows wax and left scheduling a facial appointment. During my treatment, I was engaged in meaningful conversations on how to improve my skin. The staffs was very professional and warm. The atmosphere was soothing and filled with wonderful fragrances.I came back for my facial about 4 days later. The experience of getting the facial was very relaxing and refreshing. My face felt rejuvenated after and my normally flaky skin was very smooth. The desk receptionist offered me a exfoliating sponge to keep the dead skin off my face. They havent release the product yet but its AMAZING. Within two weeks, my dry spots (eyebrows, nose, ear area, mustache) are completely gone and my skin is in the best state it has been in since 10 years ago.Thank You WAX HOUSE!

Am
Review №17

Loved every appointment with Corianna!! Best service in all wax areas. But I was saddened to hear she no longer works at the Wax House. But now has her own business on Facebook, “Aesthetically Vibin’ “. So if you’re looking for her that is where she is!! (:

Ma
Review №18

Its a GREAT place....Great customer service

Kr
Review №19

Brandy performed a great, clean, and professional service! Highly recommend!

T
Review №20

The only reason I’m giving 2 stars is because of the cleanliness of the establishment and the professionalism I received while I was there. I sent an email to The Wax House describing my issue. Two weeks later they have not even simply apologized or acknowledge my experience. I was extremely polite. No response is a response! I now find it necessary to warn people about this establishment. Long story short, over the course of 3 months I realized the esthetician, Corinna, has been breaking my hairs and not fully removing them from my skin. This causes the hair to grow back faster, uneven, and extremely COARSE. It can also cause excessive ingrown hairs. You can read my full review in the screenshots attached. By ignoring my feedback, this let me know the type of person the owner is. As a business owner myself, I would never ignore a customer that has had an issue with my company or my services; especially a repeat customer. RETURNING CUSTOMERS KEEP YOUR BUSINESS AFLOAT! Also, her condescending tone in the responses to every customer that has had a negative experience is disgusting. I will never spend another dime here! I do not recommend ANYONE to get their wax here. The lack of technique is evident! She does not take pride in improving her business or estheticians’ skill set. You can shave at home for FREE. Getting a wax here is just like shaving! Don’t waste your time or money! The sad part is I really had high hopes for this company.One more thing.. I notice how she repeatedly says she doesn’t “have a record” of someone being serviced there, so I also included my email confirmations from each appointment I’ve had.

Ha
Review №21

This was my first time going and I had a very pleasant experience.💖💖 Latrice is very knowledgeable and she explained everything to me and she made sure I understood the process. I will definitely be back!!

Tr
Review №22

If I could rate it 0 I would. I have been coming consistently to get my brows waxed and wait over ten minutes everytime- however it wasn’t an issue until today I went to get a mini facial and my appt was at 6. It then got changed to 6:10. I arrived at 6:05 and sat there over 40 minutes until I decided to get up and leave because there was no way I would be getting a 45 minute facial when they closed in less than 15 minutes. I am very displeased and disappointed.

Sh
Review №23

I had been wanting to get a Brazilian wax for years. I finally got the courage to do it! Latrice made my first experience great! She was very professional, walked me through the entire process, and answered all of my questions. The atmosphere is very welcoming and the staff is friendly. I will continue to support this business!

Ya
Review №24

Latrice did my full face wax and she was AWESOME and fast! I’ve had trouble getting even eyebrows for years and she evened them out. I’m in love with them! Wax House is a great and very professional waxing place overall!

V
Review №25

I love my eyebrows! I had never been here before until today but I will absolutely be back! Latrice was wonderful, her work is fantastic and my brows look damn good!!From the minute you walk in you are welcomed, the vibe is good, and it is so clean! I absolutely recommend The Wax House🙂

Ja
Review №26

It was my first Brazilian wax and Corinna made me feel comfortable. I will definitely be returning

Me
Review №27

I absolutely love this place. The ladies here are always so very nice and do amazing work. I recommend this place to everyone.

Br
Review №28

Easy going staff, very knowledgeable

Je
Review №29

I love the ladies!! Wonderful personalities and service! I always look forward to my appointments!

Ne
Review №30

I love this place and the staff. They do great work.

Co
Review №31

I went in on a Monday afternoon for a brow wax. I hadn’t had my brows touched for over a year. There was no wait. The establishment is clean and pleasant. I went to Latrice. I described how I like my brows shaped (not too thin, high arch). Latrice delivered beautifully. She was sanitary, kind and quick. The price was $13 which to me is very reasonable. I definitely recommend Latrice and I will be returning!

Ca
Review №32

The best customer service always, friendly and professional. Fit me today and I was beyond happy with LaTrice like always

Al
Review №33

This was my first time there and the experience was awesome! They were very informative, Tionda did an amazing job with all of my wax services.

Am
Review №34

Great customer service. Latrice was amazing and attentive. Will definitely be back.

An
Review №35

Amazing place and great staff, I’m definitely coming back. I got a Brazilian, eyebrows and nose waxed, and the experience was wonderful.Everyone make sure to come here and support them!

Sh
Review №36

I had an amazing experience today! First time getting a Brazilian and underarm wax! Tionda was my esthetician and she did an amazing job making me feel comfortable. Customer service was on point. Everyone is so nice and welcoming. The place is very clean. Don’t hesitate to book your appt. These ladies are experienced and professional!!

Au
Review №37

They bess in Clarksville

Al
Review №38

I went here to get the Yoni Steam and let me tell you it was amazing. They were really nice and it was super relaxing. I recommend highly and definitely will be going back.

T
Review №39

Answered all questions. Friendly & professional. Thanks for an amazing wax ladies.

La
Review №40

They were extremely professional... Made me feel comfortable... I loved my wax, tint, & eyelashes ❤ I have definitely found my new wax spot!

Am
Review №41

I highly recommend The Wax House for any and all waxing/skin needs! Extremely friendly staff, professional, reasonable pricing, clean and quality products and they make you feel so comfortable!

Va
Review №42

Went for a Brazilian. Although the decor was lovely (Beautiful and Comfortable Couch...I forgot to ask the owner where she got it...🤔), & the ladys Customer Service was Wonderful....My experience was just ok. I had a 330pm appt, & still had to wait a long while to be seen. But I know things happen, so I just sat quietly, but after all the waiting, I get the service, get home, & All the hair was not even removed🤬! AND, on top of that, I had to pay TAX?! I have been getting waxes for over 10+ years and have never been charged tax. If it was $40, then that is what I paid, $40. So, Im giving them 3 stars for my experience. I wont say dont go to this establishment, because I know ladies who have loved their experiences here, so go see them for yourselves....I just didnt have a great experience. But, again like I said, at least the C.S. was wonderful, and that is always important in Buisness. So overall, this is my review & in the end, I do wish this Black Owned Business the Best.Edit: Now, Lets be clear, the Wait DEFINITELY was NOT 10 min, it was way longer. And when asked how the waxer was afterwards, I said She was OK. Definitely did not say Good. In my previous post, I never mentioned her being bad anyway, I said there still was hair left once I got home. Thats the truth. And No, I will not come back. The left hair has already been taken care of. No need to travel back 30 miles. Ive already had my experience.Good day.

De
Review №43

Love This Place On Point!! ❤🌸🎯🌟💫

Ri
Review №44

I should have read the reviews on the place before i went but multiple people told me that they’ve gotten a wax here and I was interested in trying them. My waxing experience was fine but my hair came back after a week and my waxes usually last up to a month before I start seeing hair. I have ingrown hair bumps and blisters on me that are extremely painful. I would not recommend getting waxed here because the wax isn’t good quality.

So
Review №45

Brazilian Wax: I went to get my first waxing done and the lady did not seem to have much experience. She went over several parts 3+ times which caused my skin to bleed from being so raw. No conversation was held during my service which made it worse. She had a difficult time pulling the wax off so each section was literally pulled off inch by inch. After all that she left me patchy. It was the worst first time experience I could’ve had. 0/10 would not recommend.

Ja
Review №46

All of the staff is amazing! Best experience hands down! Locally owned! The building is very clean! Alot of affordable services from waxing to facials to the yoni steam and they just now started selling mink lashes! Would recommend to everyone!❤

De
Review №47

Hands down the best customer service, Brazilian wax and yoni steam thus far. I called earlier today and they were able to accommodate myself and two friends. Very quick and personable.1. The prices are more than reasonable2. The staff are experienced and super sweet3. The owner (Jasmine) accessible and very hands on4. The vibe was everything!I can’t wait to become a member (winks eye) it would be more than worth it!I loved Serita. She made sure I was comfortable, kept me informed on everything she was applying and made my experience overall a great time. Please book HER!

Ev
Review №48

I went for a Brazilian, and Tionda was amazing! She was very quick and professional, and the business is clean and relaxing inside. The prices are also very affordable, and I will definitely be back.

Wh
Review №49

5 out of 5! As soon as I walked in, I felt very welcomed and comfortable. I did a walk in service for my eye brows and the owner of The Wax House greeted me and made sure I was comfortable untilI was called back. The wait time was only about 10 minutes, if that! My esthetician was great and had a very unique technique of the way she done my brows. To say the least I was VERY impressed ❤️

Su
Review №50

Excellent service with feminine waxing, amazing price!

Sh
Review №51

I loved my experience Serita is so amazing and her rapport and customer service is excellent. I will definitely be back to see her

St
Review №52

Stephanie was great! She made me feel comfortable and went by quickly! Will be back again. Definitely will recommend The Wax House to anyone, you wont be disappointed.

G
Review №53

This is a great place. Super nice staff.

Da
Review №54

Great experience! Will book again!

Ca
Review №55

Serita was amazing! She was super sweet and made me feel comfortable and relaxed. She really is the best!

Ab
Review №56

YASSS YASSS & YASSSSS! 🙌🙌 My Girl was Serita 🤯

Fa
Review №57

110% recommend for all your waxing needs.

Kw
Review №58

Finally I have found the perfect wax salon in Clarksville, TN. This is a new spot and they are so professional, clean and inviting. I went today to get a Brazilian wax, under arm wax, brow wax and brow tint and I left feeling like a beauty queen! They have walk ins available so when I walked in asking for services I expected to have to wait awhile...but NOPE, I was seen right away! The prices are AMAZING too, the best prices I have seen in town! I will definitely be back!!! Thank you Serita and Jas...you both really brightened my day today 🤗

T.
Review №59

Great service!!! Staff is outstanding!😊

Se
Review №60

Best prices in town and amazing customer service. My new go to for all wax services!!

Tr
Review №61

Theyre horrible. the owner herself is very rude and unprofessional. i have really bad ingrown hairs and they didnt want to do anything about it or give me a refund. i was told to go to the doctor, thats it!

Da
Review №62

Very comfortable and the staff is amazing!

Ni
Review №63

No conversation, didnt speak when I walked in It was awkward. I said I would like a wax she said come back in 2 hours. I thought they did walk ins...

Ja
Review №64

Huge patches left untouched, truly terrible. I want a refund. No point getting a wax if you dont wax everything. Will not be returning.

Sh
Review №65

Horrible experience. Unprofessional. They performed a terrible service with hard wax, and refused to provide a refund for this service. Do not go here.

Da
Review №66

Very professional and affordable

La
Review №67

Great service

Th
Review №68

They are amazing

Te
Review №69

Great Experience

Ka
Review №70

Will visit again soon.

Kr
Review №71

The Wax House was very clean with a friendly staff!!!

Me
Review №72

I won’t go back. Service I paid for was a Brazilian and in between my cheeks was not even waxed. The lady who did my wax acted annoyed to be at work, rushed the whole time. Then the most embarrassing part was when I was leaving there were two customers right by the checkout deck. The cashier says “was that your first Brazilian?” In front of customers! One was male customer at that. Very unprofessional!

Me
Review №73

This was my first time getting a Brazilian wax service and Latrice was amazing. I was nervous and not once did I feel uncomfortable. Highly recommend her.

Information
26 Photos
73 Comments
4.4 Rating
  • Address:2237 Lowes Dr Suit G, Clarksville, TN 37040, United States
  • Site:http://thewaxhouse.net/
  • Phone:+1 931-237-5021
Categories
  • Waxing hair removal service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:11AM–4PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:Closed
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