Mrs. Nancy is the best, shes such a sweetheart π₯°. This shop makes you feel very comfortable and welcoming. They have the best prices around town and they treat everyone like family. I walked in and instantly felt at ease. They fixed my car and had me going in no time.
I was so glad that I came to this establishment. I was able to get a same day appointment and the owners are such great people. They took such good care of me and it didnt cost me an arm and a leg. This will be my go to shop for my car care needs. Great customer service and all around an awesome experience. I would recommend this location to ANY and EVERY ONE!
I made an appointment there on Sunday, 9-12-21 for 10:30 AM on Tuesday. I got there, and there was an old man sitting on the chairs and I thought he was a customer because he didnβt introduce himself to me and he just rudely asked what I was there for. I told him I was there for a road trip check - he asked what specifically I wanted looked at. I said itβs just a check that they do before a road trip. Again, I did not know who he was. I thought he was just being a nosy customer. I had told him that I was there for an appointment and he said that they donβt do appointments there. Finally, a lady came from the car bay and she asked what I was there for. I told her I had a 10:30 appointment for a free road trip check. She said that they donβt do appointments and that they were backed up for two weeks and if I wanted to then they might be able to squeeze me in at 2 oβclock. She didnβt even know what all was included with the free road trip check, which is on their website, so I pulled it up and I showed her what it was and she said that they donβt even do the air conditioning check there and that they never have and corporate keeps putting it on there when they know that this location does not do air-conditioning checks. I guess it was because I was there for something free, but I was willing to pay for work that they wouldβve found to be done on my vehicle. I guess they just decided I was not worth their time, but these people that I dealt with were supremely rude. I donβt understand how you can run a business and not do appointments. Maybe that is why they are two weeks behind schedule, but I have never in my entire life encountered a situation like this before and it was appalling.
Overall experience was great. They took my car in the next day checked the brakes told me what needed to be done gave me a quote and fixed them! The owner gave me a ride home herself while I waited for my car to be finished. Just overall nice people. Love supporting local businesses.
The best car service I have ever received. Extremely professional and courteous to my car repair needs. I canβt thank them enough. They came highly recommended and they did not disappoint. Thank you for your services.
The wonderful office manager was very pleasant and efficient. She was willing to wait for me at the end of the day so that I could pick up my car even thought I told her that I might arrive after the office closed.
In the middle of a long trip towing our heavy 5th wheel trailer, we apparently warped a brake rotor. We were in Nashville heading to Kentucky on a Friday, so I started calling ahead for someone who could fit us in on Saturday. Several high-rated places didnβt get back to me, but when I called Meineke, Nancy promised to work me in first thing.Donβt judge a book by its cover - the shop looks very well-worn from the outside, but the waiting area and restroom were clean and tidy, and we enjoyed visiting with both Nancy and her husband while we waited. We also spoke with a couple of regular customers, and they were clearly happy with the service theyβd received. We were on our way in a few hours. We greatly appreciate the service.
This auto shop is a rare gem! Mrs. Nancy was very polite and honest; which is rare in the auto industry. I had an oil change at another shop that of course found another issued with my Jeep. They quoted me almost twice the price I was charged at Meineke. Also, Mrs. Nancy let me know about another issue that was really causing the noise I was hearing on my Jeep and the price was still cheaper from the shop I get my oil change from. Needless to say Iβve found my new auto shop!
I called for a price quote and experienced the worst customer service. I would not recommend this place to anyone. I was hung up on several times. Told it wasnt worth his time to check pricing. I am shocked this place is still in business. I do not leave very many bad reviews but I am still so shocked by my experience. I asked for his name and a cooperate number because someone needs to know how potential customers are treated. You cannot stay in business without customers and having 0 customer service and no motivation to help a potential customer is an issue. Again I am still shocked. I have paid more for services because of exceptional customer service and after my experience I feel like I could never trust this shop. Also when calling it states the line is recorded and someone seriously needs to listen to the phone calls..I cant be the only one.
Great people Iβm always welcomed they treat me great and do whatever I need done they build relationships with customers and if they canβt do something always have great recommendations highly recommend !!
They are the most honest and amazing place to get repairs done to your vehicle
I had a amazing experience here. Nancy is so helpful and kind she worked with me and wife! She was very honesty and trustworthy with our problems they recommend and told us what would be the best option ! I recommend this shop to anyone %100 they will get the job done
I had a great experience here and will not hesitate to bring my vehicles here from now on!! Ms. Nancy was so kind and helpful. She kept me up to date throughout the whole process. I had a couple of bad bearings and despite the fact that the wheel lock key was nowhere to be found, they still found a way to get my wheels off and do a beautiful job!! They even replaced the lock nuts with normal ones so that it wasnt an issue again (free of charge)! Super grateful for them!
Awesome, I have been doing business with them for many years. I have never been disappointed, Clarksville Finest.
Great experience! Miss Nancy was very sweet, and the guys got my brake pads and rotors replaced very quickly. Ill definitely be back!
I have been coming here for the last 12 years and have had amazing service. Nancy is always so helpful and able to meet my budget. They have also received many awards from units here at Ft. Campbell, KY. So they have to be doing something right. Nancy also brought out donuts for my kids while we were waiting at 0800. Best place in the Ft. Campbell area. NSDQ!
Free estimate, very honest and personable. Wont find a better price or service in town.No appointment needed. JUST TELL THEM I SENT YOU !
Made an appointment because I couldnt get a slot no matter what. When I came in and told them I had an appointment they laughed and said one minute. Then a different person came in and said come back tomorrow between 8-2. I made an appointment to get a slot and still didnt get a slot but got laughed at π
Everyone was very professional and courteous. I would recommend them to everyone I know. Thank you.
Great people, great service, well priced. Highly recommended.
I found a coupon online for this shop for a discounted AC check and set an appointment online, after reading reviews about others having an issue with their appointments being honored i decided to call before driving 45 minutes and was told that they cant be giving away their time on discounted AC checks and they do not honor the coupons that they advertise online.
This is a great place to take your vehicle to get your muffler exhaust CV joints or Axel done. They have been in business over 40 years. The staff is great very hard working and diligent. Mrs. Nancy she works up front. She makes you feel right at home... You feel like youre at one of those mom and pop stores from back in the day. I would recommend anyone and everyone to take ther vehicle here.
Owner Nancy was amazing. She made me feel like family and I got a great deal on breaks. She is seriously the reason I will return!!
They did an outstanding job replacing my front breaks! Best prices and service in town! Mrs.Nancy at the front desk is the best! Highly recommend!
Very nice lady at the front counter
Great place and great people, would recommend anyone to take their vehicle with issues or problems to them.
Nancy will always take care of you. I love this place, and there are good cash discounts as well.
Nancy and her team are always responsive and never sells what is not necessary. Have used them for over 15 yrs.
Friendly staff. Excellent work. Fair prices. Definately recommend and will come again
They could not change the oil in my Diesel car. After I had called and asked if they could change the oil and telling me yes I was a little frustrated
Extremely rude customer service.
Very welcoming staff.
Very friendly, professional and caring. Had my catalytic converter replaced (surprisingly so quickly) by 9am after dropping the vehicle off late in the day before, and although I left and still had an issue with the vehicle, I brought it right back and they took care of it while I waited (replacing a map sensor that needed to be replaced). although it would have been nice to not have to come back losing valuable time with my grandbabies who I came to visit, I understand things happen and Im very pleased with the way they took care of me overall:) I drove all the way back to Florida without any issues and the car ran great!
I dont even know where to start.. i have had many many exhaust jobs done here over the last 21 years. Always went above expectations and delivered quality all day any day. What ever happen with the H2 build from 2000? I use to hangout in the office and talk to Nancy for hours n hours. such a great lady. I sure hope her boys still work at the shop cant wait to stop in next time im in town.
I had a very positive experience at this Meineke and would not hesitate to bring my car back for future services.
Thanks to Ms. Nancy and her staff. Great Customer service all around. Excellent price, excellent work preformed. One new converter a few hours later. 01 Ford Escape runs great. I highly recommend their services!
I think in over 40 years of owning vehicles this might be the very best repair experience I have had. My brakes went while I was on my way into town from upstate NY and the folks at Meineke Clarksville, TN fit me in. The staff were very friendly and the owners made me feel like I was at my uncles house. More than that they did a great job and at a fantastic price. Thanks folks
Best crew in town!
I booked an appointment online for January 2nd at 8am. I arrived early and waited. It was still a ghost town and not open at 8. I called another shop and they are able to work on it first thing this morning.
The staff and owners are very friendly, helpful and treat you like family. I highly recommend this shop.
A local mechanic recommended I go see Nancy at Meineke on Ft. Cambell for my flex pipe issue. So glad I did. Less expensive than others in the area and very nice family to do business with. I highly recommend!
I found the shops owners,staff, very friendly & efficient and fast. Their prices are reasonable; more so then most others that I used in the past. I recommend everyone to get their work done at this shop. I will go back to them if I need any work for my car. Very pleased with work, time & care.
My front right axle was messed up and the brakes needed changing they did a super fast job on the repair the car drives super well definitely will be coming back here if I need work on my car
Ms Nancy always gives us good deals.
I called to ask if they could replace an AC compressor on my Pickup. I was told yes. But, when I informed them that I had already purchased the compressor and just needed them to install it I was quickly told to go elsewhere. It seems they are only interested in upselling their own parts and suppliers and forget the person that does the leg work and gets the brand new parts themselves. I wouldnt give them the time of day ever to repair my pickup if they were the last option in Clarksville.
They are the best. Went to 2 other shops and couldnt believe the pricing. The were the only shop that to the time to take all the tires off and put my car on a lift and spent time checkin everything. Ms.Nancy the manager, brought me in to the shop and showed me what needed to be done. She than can me a excellent price and got everything done. I would recommend them to anyone looking for a honest and fair shop.
Ms. Nancy and her crew are amazing! They gave me an amazing price on my muffler replacement. I am so thrilled with their service. While I am in Clarksville, I will be sure to go to them first with any auto problems.
Very nice staff and great service!!!
Got brakes done and it was a great experience. Will definitely be back here and will tell my buddies about the great service at this location. Felt like part of the family! Great people!
Very friendly staff, fast service and very good prices.
Showed hours as open on Saturday. Left my vehicle to get estimate for brake repair. Unable to reach them, 2pm Saturday picked up my vehicle and Gateway tire did the repairs.
Had to take my car because of a clogged exhaust. It was nearing the end of the day when I called and they told me to come in and they would take a look at it. It needed a cadillac converter and they had it fixed within an hour and the price was very reasonable! The customer service is amazing! Very friendly. Would highly recommend. Very honest people.
Quick, Quality work for an economical prices
Great experience, took care of everything, Iβm extremely happy, highly recommend, found my new place for brakes
Great experience, Nice price!
My husband used Meineke for the exhaust and ever since they so-called fix it weβve been having problems with the car
This is my first car so dont know much about what my car needs all the time, i had asked them if my car needed an oil change and a tire rotation and instead of trying to take my money for it they told me i didnt need it. Also i got new brake pads yesterday and theres no more screeching noise.
Super rude. Dude hung up on me after answering my first question.
The only negative is that the place is rundown and needs a really good cleaning...but the positives more than make up for that.The staff are extremely knowledgeable, friendly, and helpful. They go the extra mile to save us money and are pretty quick at getting the work done. One of the other pluses is that even though they dont do every kind of work on a vehicle, they do know of good shops in town that provide the same level of service for various repairs/work that Meineke doesnt do. This has helped us save a lot of money and get more work done than we thought possible.This is our go to stop when we have car issues.
I was most impressed with the good and trusting business ways of Meineke in Clarksville, TN.Thanks for being what you are.Susan Sykes
Ive been trading here for over 30 years, Kim and Nancy are the best. Quality work, no up selling, straight talk that you can understand and the price is so reasonable you wonder why would a person go anywhere else.
I stopped by to get an estimate on brake pads. They treated me just like family, managed to fit me in with immediate service. Took just about an hour, life time guarantee on the pads and a very reasonable price. Just incredible; who could ask for more!
So glad I brought my car here! They were super friendly and very helpful. I will definitely be taking my car there from now on and recommending them.
Good honest people more than fair price if you need good clean honest work done in a remarkably quick time this is the place for you
Ive had nothing but wonderful experiences with these guys. Nancy is the sweetest lady and will do anything she can for you.
Great and simple inspection of my brakes. Several options to correct and service my brake issue. Great communication, done in a timely manner and pickup/drop off service for customers.
It did take them a few extra minutes to get set up and going but I am very happy with the work and customer service that is provided at this shop. Very nice people, great work, good ole place.
Fair prices, good work and honest hard working people.
This place is the perfect place to go. Mazda tried charging me 2k to fix my car. They got me fixed up for $70. And treated me like Family.
A quality, quick fix for a good price.
Miss and mr. Smith treated me really good theyve always been good people Ive known him for about 30 years they they treated me good respect and they worked on all my familys vehicle thank you very much deal deal
After the original estimate they found that one part actually did not need changing and they left the working part intact and saved me some money. Friendly and honest staff.
They are great people!! Had a nice visit while they were working on my car and it didnβt take long at all!
I just moved from Boston and needed to find a new go to place to service my truck and I found it. Made me feel like I was a customer there for years!
Everyone at this location was amazing! The friendly staff helped me quickly and free of charge! I came in hoping to get a quick diagnosis for a problem I thought would cost me hundreds. I was there less than 10mins and they had taken care of what turned out to be a simple fix and didnt charge me a dime! I called around to a few other locations before I chose to bring my car here. All other competitors wanted to charge me over $100 just to look at it. I cant express how grateful I am to the honest and kind staff at this location. Thank you all very much.
According to Nancy that works here on Veterans Day, when there site states βfree oil changeβ for vets. βWe opted out of that. We cannot do that in a military townβ she stated. Well, I guarantee the Soldiers that died, got shot, lost their marriages, sanity, etc. didnβt say that about you when they were deployed. Just because your afraid to work, you donβt want to do it. According to corporate this location was supposed to offer the free oil changes but they did not. I am now pushing for this location to have another free oil change day for vets in the coming future. Stay tuned.
Never had any problems great service
They were very cheap and did an amazing job and a quick period of time! Highly recommended
Great people, great service. Iβll never go anywhere else in Clarksville.
Excellent customer service and wonderful people!! First come, first served, so no waiting for an appointment. They repaired my sons muffler issue in less than 10 minutes. HIGHLY RECOMMEND!!!
I took my car there to get the muffler fixed and it was done in minutes. They are warm and friendly you feel just like home there. Blessed there are still places and people we can trust.
Love this place. Never got anything done here but people are sweet and recommend great mechanics. Will be coming for an oil change or two
They really take good care
Go here first before anywhere else. They are inexpensive, friendly, and will tell you up front whats wrong with yor car and the best way to fix it!
Very professional and great service.
Good customer service got in and out and the price was very reasonable
I had a very good expierence at this place. Im not sure why there so many negative comments. I think most of the negative comments are people wanting a free lunch. Then, when they found out there is no such thing as a free lunch they got their feelings hurt.They are a friendly familiy owned and run business that truly cares about their customers. They are always willing to help soldiers in the surrounding area. I have had several dealings with these great people and never had a complaint. I recommend them to everyone.
I love this place and have used it on multiple occasions. They always treat my family right and give me a competitive price. They wont fix something if it doesnt need fixing. I dont understand the negative comments, this is the place for me.
I have been calling since 8am when I was told by yall that yall would be open and now it is 831am and no one is there. Also I was told that you charge a 100 diagnostic fee but Madison Tn location charges no diagnostic fee. I just need a evap smoke test done. Madison location said they would just charge 60 for that work. I would go to Madison but I live in Clarksville. Just very upsetting. I was planning on having my car repaired today. Guess I have to find somewhere else to take my car today. Very disappointed.
Super friendly, super honest, and gave me the best possible service for my car!!
Fast, great service, and reasonable prices.
They were very helpful and honest.
Great ppl. Good work and prices.
I had a very good expierence at this Meineke. They are a friendly familiy owned and run business that cares what their customers think and were willing to work with me to get the exhaust I wanted on my truck. I had a muffler installed for fairly cheap in about 15 minutes. I recommend them to everyone.
My family uses this location often, Best mom and pops owned shop at decent prices, they treat my kids like grand kids.. love this place and the dog!!!!
Its hard to find a mechanic you trust but these people are honest and get the job done. I highly recommend them for your car problems.
They were closed on Veterans day to avoid giving free oil changes to Veterans (a promotion that the national office was heavily promoting). Thats their choice, but it was a poor one, in my opinion. I said as much in a comment on the national website. After the franchise owner was informed, he called me up, not to apologize, but to complain to me. He demanded an explanation of my comments like a petulant child throwing a tantrum. Do not patronize this establishment.
Awesome service they got my jeep working no problem. They were also very honest in pricing and love helping out military personnel.
I was taken care of very quickly and courteously, I will definitely be coming back!
Made a appointment online for Saturday April 7th 1000 am and now I am sitting infront of a closed shop with a paper on the door saying its closed on weekends and holidays. Thanks meinike I wont make that mistake again and will take my business elsewhere.