Dont bother. We paid an exorbitant $105 application fee and finally got everything submitted, which was a hassle, to the point at which they were asking for our official move-in date. After providing them with our desired date, they called the following morning stating that the property was no longer available. What an incredible waste of time and money my experience was with Platinum Realty & Management.
Well, I cant express my appreciation for Kim over at Platinum Realty. Shes incredibly professional and responsive to her clients. She responds to all emails and questions within a reasonable time. Shes friendly and personable all awhile taking care of business. We were referred to this company by our realtor and have been very pleased. They have worked hard to keep our home rented, they take great before and after photos, the maintenance request are filled and completed on time, invoices are never late, and I have never complained or received a complaint. I highly recommend this management team to manage your small or large property. You will not be disappointed!! We appreciate you Kim and your labor of love!🙂
I have had an enjoyable experience with Courtney and the team at Platinum Realty & Management. Courtney listened to my concerns and walked me through the process of renting one of their properties. She easily guided me through each step and answered my questions, both when I called and emailed her. I appreciate her patience and flexibility, and I am excited to move into my new place. I would recommend this group to my friends and family.
Courtney was top notch when it came to customer service. She was able to get my application taken care of quickly. Extremely helpful when answering questions and responds quickly. I met her in person when I picked up the key and she was also as friendly in person as she was over email and phone. Thank you so much for going over and beyond with service to get me settled in .
Courtney and the team at Platinum have been absolutely amazing.I moved from out of state, which we all know can be daunting. However, the the Platinum Team were incredibly responsive, fast and helpful with getting in to my apartment. And any time there was even a minor problem, they were so quick to help me out.Additionally, upon service maintenance requests, all I had to do was email a list to Courtney and the team and had repair vendors calling me 10 mins later to schedule appointments.I highly recommend working with Platinum Realty if you are looking to move to/within Clarksville. It has been a wonderful experience for me.
The owner was amazing, but platinum was the most DIFFICULT realtor I have ever rented through. Consistently had an attitude with me over the phone. Told me at beginning of the lease I could extend if needed. We got to the end of the lease and they said we actually had to renew the lease then use military orders to put in a 30 days notice. Then changed it AGAIN and said it’s a 60 days notice instead of 30, which cost us a couple $1000 because they told us that after we had gotten our new place, so we had to pay rent for both for a couple months. Would tell us to be home for inspections and such, so I would stay home from work just for no one to show up.
Kim Piccininno has done an outstanding job managing my rental property. She has been both proactive and responsive and Im confident my house is in good hands with Platinum Realty & Management. I would definitely recommend her to anyone who is looking to rent or sell their home.
I really appreciate all your help and patience you’ve had with me, Platinum made me feel comfortable doing something I’ve never done before, it just felt so easy, thank you Courtney for answering everything little email and question that I had. This is definitely A1 customer service, besides the good vibes you feel at the leasing office because everyone is so great! So thank you for being the way you are I hope you keep it that way
Weve been renting from Platinum for about 6 months now. Theyve always been extremely responsive to maintenance requests, the move in process was very simple. I love their emails that remind about rent, when their office is closed or tips for weather. Ive been really pleased as a renter and am glad we have them.
Kim is wonderful to work with. She cares not only about her clients but her tenants. Would highly recommend working with her and Platinum
Courtney was easy to deal with and answered all of our questions in a timely manner. She is very professional and knowledgeable. My husband and I filled out an application and was immediately notified of the approval. I will definitely recommend Platinum Realty and Management.
If you want your property to be rented very fast, then talk to KIM. I was referred to Platinum Realty & Management by my real estate agent few weeks ago. I did my due diligence, went to their office and met KIM. From all we talked about, I still remember this dont worry because we may have your house rented even before you get to your next duty station. Indeed, she made it happen. In fact, I was en route to my new assignment when I received an email from KIM informing me that my property was rented. That was such a good news. Thank you KIM for your unmatched professionalism, and reliability.
I sought out a new property management company in January 2021. My previous property management company who I had been in contract with for more than 15 years allowed my tenants to leave my property in deplorable conditions. Essentially, they were just collecting a management fee without conducting inspections as stated in our contract. When I found Platinum Management, I was greeted promptly by the receptionist. Kim Piccininno is the agent who I spoke with about managing my property. I showed Kim the condition of my property and she was appalled. My initial impression of Kim was this is someone who will take care of my property because of her tenacious personality and concern for customers needs. Kim assured me they would take excellent care of my property and that I had absolutely nothing to worry about. Kim Piccininno is the type agent you want managing your property!
I am an out of town property owner and Kim made the leasing of my property seamless. Her professionalism and quick response time made this process very simple. Literally two days after closing I was completely hands off and in less than 2 weeks we had a signed lease.
Kim has been very responsive to my needs and questions. Shes patient and a true professional who knows current market trends and the area. These are all qualities a prospective client/owner looks for in a property management company. The other google reviews also state the facts. Please consider Kim for your property management needs and services.
Kim made this experience so easy and simple to me. I am currently deployed and had little to no way to reach back into the states but she made me a priority and worked around my schedule. I am truly grateful to have worked with her.
I’ve been with Platinum Realty for a little over three years now and haven’t had any issues at all. Any billing or tenant questions I’ve had Kim has provided answers in a very timely and professional manner. To any owners looking for a reliable management company contact Kim at Platinum Realty.
DO NOT GO WITH PLATINUM REALTY they scam you out of your deposit and charge exorbitant fees and extras, they kept our 978 dollar deposit and then charged us 500 dollars for paint, because they wanted to repaint the balcony, even though it was unpainted the year we lived there, I can not express the disappointment I have in this company. Avoid at all costs. I replaced the hvac filter cause the moveout told me too, then they proceeded to charge me for it along with some plumbing and water damage issues that we identified before we moved in. (AND THEY DIDNT FIX) and then agian proceeded to charge me for it. It was ridiculous. Move into a cardboard box before choosing these guys.
Such quick and seamless process listing our house with Platinum Realty & Management. From the moment we signed our agreement they handled everything including transferring electricity to their name. There was nothing for us to do. The house was rented within 3 weeks even with incredible amount of fixes that needed to happen. Since its been rented our new tenants put in several requests and they handled everything in a timely manner, so not only has this experience been great from owners perspective but I know my tenants are pleased as well.
If you plan on going through Platinum Reality, then I suggest you talk to Courtney Scoggins! She is very helpful, professional, responsive, and just super sweet and friendly! She works with you and makes sure all your needs are taken care of. Whenever I called her to verify some information, she answered all my questions and concerns and made me feel so much better! Thank you for all your help Courtney!
I switched banks and updated my payment info with Platinum, but something went wrong, and I missed my rent payment. I ended up with a lot of bank fees and missed payment charges. I reached out to Katie and Chloe, and they got everything straightened out for me immediately. They ended up refunding me all of the fees (even though not all of them were from Platinum.) They ended up eating the NSF fees from my old bank too. They insisted that I reach back out to them if I had any other issues.Additionally, Platinum is always quick to respond whenever I have any maintenance issues at my home (which has been few).All in all, they are good people who will work with you. I wish this was the case with all property management companies. I can assure you... it isnt.
Love our condo that we live in! Staff is friendly and super responsive to any problems you may have. We rented back in April when the offices were remote, and everything was still seamless. Would definitely recommend renting with them in Clarksville!
I recently join Platinum Realty and work with Kim. Shes really a professional and responsive. Id recommend Platinum Realty and Kim for property owners in the area. Good Job Kim !!!
Kim at Platinum Realty and Management has been fantastic to work with from an owners perspective. The transition was seamless, from moving our house into a rental, communicating expectations and necessary maintenance, and reaching Kim and her staff. She is communicative, professional, and always helpful. A joy to do business with! Thanks for all you do, Kim!
Rude and disrespectful, treats you like you are nothing but the dirt under their boot. Doesnt work with people and pray you hold on tight if the property value goes up on your house because they will try to evict you even if you sneeze wrong to make more money. Race favoritism. Need I go on?
Happy Holidays to all!! I’d like to wish all joy and good wishes for 2021!Kim at Platinum Realty and Management has been a delight to work with!! She’s very quick to get me answers to the few questions I’ve needed answered!If anyone reading this is in search of a great, professional management company for your property, I recommend this company, from experience!Thanks Kim!Kay Plummer
Kim and the team at Platinum Realty & Management are simply awesome. The entire process of renting my home was seamless and extremely quick with this company. They are proactive and very realistic in setting expectations and finding reputable renters for rental properties. I am very happy with the service and expect to remain with this company for a long time!
Anything but great services from Kim Piccininno / Office Manager from CENTURY 21 Platinum Properties. Kim has kept us informed with everything in a timely manner in regards to our rental home. She continues to follow up with maintenance orders and service quality. This is our first time being landlords and Kim has ensured us with great experiences under her wing. We continue to recommend her to friends who are concerning to be in the rental market.
Kim was amazing and very helpful throughout the whole process! She made being a owner and renting a property for the first time smooth as ever and was able to answer all of our questions! Recommend her to anyone looking to put there property up for rent!
Kim is great to deal with, any time I went to her with anything, she was on top of it. I even got my full deposit back! I definitely recommend Platinum Realty.
The Platinum Team is great. Kim is so professional and helpful. She has been in our corner from the start. She is never more than a phone call or email away and she responds so quickly to our needs or questions. Thank you for all you do!
Kim is absolutely amazing with handling our rental while we have been gone. It was tough for us as at first to even think about renting it and I was worried but she handled everything from the moment I expressed interest. After that it has been a wonderful experience while having renters in our home. She communicates 100% and her team is always on top of our needs/wants for what is happening since we can not be there. She protects your home likes it’s her own and makes sure that you are worry free during the process. This is by far the best company you can have your home rented through. The staff there is of the best no matter if she’s managing your home or a realtor is selling your home. Wouldn’t trust anyone else. Thank you for everything y’all do!
We worked with Courtney Scoggins at Platinum Realty & Management to find a new rental property in Clarksville when my family was planning our move to the area, and the process was very straightforward and seamless! Courtney was incredibly helpful, courteous, and informative throughout the home tour, lease paperwork, and guiding us throughout our move-in. Moving is always a hectic undertaking, and it can be very stressful to manage all the moving pieces to make sure your family is set up for success on the other side. Courtney and Platinum Realty & Management took the stress out of finding a new home in Clarksville and made moving a breeze! Thank you for everything!
Platinum Realty & Management gets all the stars. We entered an uncertain time in our life, and they swooped in to manage our home, and take care of absolutely EVERYTHING while we are away. They are trustworthy, reliable, always dependable. I believe Platinum is the superior management company for any property. I would recommend them to my own friends and family. You won’t regret choosing Platinum to represent you.
Very informative. Worked and had everything done in a timely manner when I expressed my needs.
My husband and I want to personally express my appreciation for Courtney Scoggins. She not only walked us step by step through the entire process but provided so much information and has the fastest response time by-far. She took the time to remind us to complete forms that I may have forgot and went out of her way to contact me over the weekend, outside of business hours. We called and emailed her more than a million times and at no point in time did we ever feel like a bother to Courtney. She was very friendly and open to all of our questions. She truly is the definition of customer service.Kandhari Family.
I usually talk to Kim or Katie on a regular basis. They are personable,& understanding of what my Properties mean to me & my business. After my husband passed away, they helped me through the toughest time & Covid 19,I could not have managed without the whole team. Doesnt matter what the dilemma is, Platinum Realty & Management takes the stress off me while keeping me informed. My Properties stay rented, walk-through 2 months prior to tenant vacating and again upon moving. I am so glad to be with such a Competent and Professional Team! Schillo Properties LLC.
I’ve had way better realty’s I’ve rented from before. Platinum rents out not so great rentals for way more than they should be, in my opinion, as well as lots of run arounds and fees for everything. I’ve read many reviews on them being horrible upon move out about being slapped with enormous fees after taking your entire deposit for normal wear and tear, and other petty things, which I’m afraid of when we leave. Realty takes a bit of time to reach back out to you if you have a problem, but maintenance is decent. But as of now, it’s a mediocre realty. But would not plan on renting through them again after lease is up.
Kim is awesome and very professional. From my first call inquiring about the property management options Platinum Realty offers to now becoming a client, she has made this otherwise stressful process extremely easy. She handled everything in a timely manner and patiently walked me through the entire process. Kim has communicated things effectively with me and has helped me tailor my management agreement to my specific situation. I wouldnt trust anyone else to be my property manager.
When I heard I was receiving orders, I really had no clue what I was going to do with my house, so I started looking into my options for what to do with my house when I PCS. Platinum was one of the first Realty and Property companies I interviewed, and out of all the agents I spoke to in Clarksville, Kim and the whole Platinum team were what I went with because they were upfront, showed realistic numbers, and were easy to communicate with. Once they posted my house, it was leased within a week! Everybody I’ve interacted with from the agents to the photographer that took pictures were professional, attentive, and easy to work with. Highly recommend to any others PCSing who are weighing their options.
Kim and her team at Platinum Realty and Management helped me find tenants for my home in less than 1 week of moving out and did all paperwork that was needed to make the process seamless for me during the pandemic.I highly recommend them to anyone that is looking for a property manager. They are extremely professional with good communication skills.
Working with Kim as our property manager has been so amazing! We were so concerned that our home wouldn’t rent out and she assured me that we had nothing to worry about and it’d only be another week tops before we had someone in there. Sure enough that was the case! We have worked with some not so great people before and she made us feel so at ease.
I would like to make special mention about Sherry Strysick. This person stands out because every time I have needed help or had a question I always feel comfortable approaching her with it. Now and days it is so valuable to find people like her. She has never let me down or made me feel like number and I ask a lot of questions.
Kim Piccininno has been my go to at Platinum for Managing my properties for years. She is incredibly helpful, professional, responsive and personable to work with. Any time that I have a question, whether it be about a repair, report, tenant, or lease, Kim makes sure that my questions are answered and my properties are well managed.
As a business owner, I look for people that are trustworthy and that I feel comfortable working with. I found that with Kim Piccininno. She was amazing to work with and helped me in a timely and professional manner! I would absolutely work with Kim again.
Kim helped my family find the perfect rental house in Sango. She answered all of our questions in a timely manner and explained the entire process for qualifying and the lease requirements. Very helpful and professional. Cant thank her enough! Were so excited to move in!
I have dealt with Kim for the past three years for my rental property from another state. I have never been disappointed in any dealings with her. She is prompt, easy to work with and always taken care of me. I would highly recommend her to anyone who is looking for a great realtor!
I highly recommend renting with platinum realty. They were super professional & made me feel welcomed in my 1st appartment. Extremely friendly service. The appartment was in great condition, super roomy & comfortable. They made the application process a breeze. They are good people and really want to help people out who are in need of a home.
Kim is one of the best property managers in town! She is very professional and lead with kindness. She always get back to us in a timely manner. We appreciate her hard work.
I had nothing but great experience with this company! Kim has always been quick to help me, quick to respond, and very patient when I had questions (and I had plenty). I highly recommend her!
Sherry and all the ladies are so great and helpful. Always greeted with a smile when you walk in office. Have a 24 hr maintenance system. Wonderful place
Platinum Realty & Management did a wonderful service to me with the rental listing of my home! Kim Piccininno took it upon herself to come out to the property to give me pointers and suggestions, prior to listing the property. Plus, she stayed in full communication with me throughout the process of getting my home under lease in no time at all. She sat down with me personally to answer any questions I had with the rental contract, satisfying my every need. The marketing department was wonderful to listen to my suggestions, emphasizing my homes strong points and details, as well as providing quality photos.I would highly recommend Platinum Realty & Management with your home rental process.
Kim has been delight to work with for my rental biz. Shes fast on answering emails and solving problems for landlords. Shes definitely the go to gal for your rental mgt need
The staff at Platinum Realty and Management is very professional, caring and considerate. I have always been treated with kindness and respect every time I have contacted the office. Molly White has been so helpful with a few minor problems Ive had and is such a delight to talk to. She follows through and keeps me informed in a timely manner. I would highly recommend this company to anyone who is needing a place to live in the area!
We are new to the renting community and chose Platinum Realty and Kim Piccininno to manage our home. Their entire team is extremely professional and worked with us every step of the way. We were able to tailor our management agreement to our specific goals and situation, something we could not find with other management companies in the area. All in all, we have been extremely satisfied with Platinum Realty and Kim Piccininno.
Kim was amazing!!! She had my house listed for rent promptly and the house was rented within 24 hours of it being posted! Im do thankful for Platinum and their staff! Super easy and painless.
Kim and the team at Platinum made renting out my home a very smooth experience. My wife and I had no experience in the rental property business and Platinum has guided us through the process step by step. I’d recommend them to anyone looking to rent out their property in the Clarksville area!
I dealt with Kim Piccininno and she made it easy to sign up for their rental property management services. Renting my property is one less thing I have to worry about now. The process was easy and straightforward.
The absolute BEST property management in town! Kim has been fantastic to work with. She’s prompt and efficient with great communication. I’ve never felt more in the loop and at ease with my investment.
#1 in customer satisfaction! We interviewed many skilled and capable management companies in the local area. Platinum is our top choice as their professional staff proved extremely knowledgeable in the local real estate trends. Everyone weve worked with has been extremely helpful to answer questions and represent our interests.
Kelly was incredibly helpful in helping me get my lease renewed. There were some minor complications on my end, but Kelly got me all the information and help I needed very quickly. Nothing but good experiences with this company as a whole.
Ms Molly was very kind and professional even before I was considering looking at a rental. She took the time to check in on a concern and got someone to my house within a couple of hours to check it out. Ms Megan is prompt, professional, and patient with all my questions, requests, and coordinating my rental agreement. And Ms Victoria Bailey was very professional in helping me pick out my house while I was still in Texas, helping me virtually and even following up on me while I was en route to Tennessee; addressed my concerns. There was always someone to help me out.
We rented a home from them, in which they proceeded to allow the homeowner to complete RENOVATION work to WITHOUT 24 HOUR NOTICE, therefore ruining approximately $2500 of our personal belongings. My wife woke up to 3 large men banging on her door demanding to complete work. Imagine how that felt.After they trashed our home, Platinum demanded that WE clean up the inches of dust and grime, and that they would hold us responsible if the home was not spotless upon end of lease. They balked at the idea of replacing or repairing our damaged belongings. We fought with them for months, and Platinum, nor the owner of the property, felt that it was their fault.I felt it was finally time to out this company for just how terrible they are. We would’ve hired a lawyer if it wouldn’t have displaced us halfway through our work year. Everything stated is fact, with evidence to back it up if they try and get this review removed.
In a town with so many property management companies it can be confusing! I chose Platinum based on a verbal recommendation and yelp reviews! I’m glad I did! Kim, our first contact, was responsive, patient and incredibly professional! She toured the property, gave suggestions and provided quality postings that located a great tenant within one week! Well done!
Kim Piccininno the Office Manager at Platinum is a joy to work with. She responds quickly and is very informational.
I had an awesome experience with Kim. She is a complete professional and answered all questions that I had. I highly recommend Platinum Realty & Management.
Great job getting out house rented quickly, and for $200/month more than what it was previously listed for.
Kelly was very professional and helpful, and responded to any questions I had in a timely manner I would definitely recommend Platinum Realty!!!
Kim is great to work with. She made me comfortable instantly, and delivered on everything she said she would. She coordinated and got fixes and paint done in no time under expected budget. The house was advertised well resulting in attentive, respectful tenants in no time. Highly recommend!!!
I had the pleasure of working with Kim. Kim was incredibly professional, very easy to work with, and exceeded every expectation. Kim made the process easy and had it completed faster than I thought possible. Thank you Kim!
Most expensive app fee Ive every heard of - $100, lots of run-around and pointless back-and-forth emails, only to rent the interested property and offer you look at their other properties. It felt very unfair and perhaps they are collecting multiple app fees for the same property. Renter beware. Never seen a property management company make it this complicated.
Kim has been great dealing with our property. Even sent us some of our old mail that arrived at the house.
Kelly C. at the Clarksville Platinum management location, was professional & a great help to me - both when I inadvertently locked myself out of my townhouse, & also in providing me with email work orders for recent repair on my upstairs toilet which had been running basically nonstop for a month, before I realized the problem, & also for an air conditioner leak. The two items ran up my water bill extremely high for the month. But armed with the work order receipts, I can now petition Clarksville Gas & Water to cut me some slack. Thanks very much Kelly!-John H
Very knowledgeable and helpful which made the process so much easier and less stressful.
Just want to say that my wife rented from platinum reality and I got promoted at my current company and of course we have to re locate for my job. Its strange because I HAVE NEVER DEALT WITH SOMETHING LIKE THIS!!! My wife had to pay a breaking the lease fee with was 250 dollars. But was responsible for the rest of the rent until the lease was up. So I get it she loses her deposit but with the inspection sheet she put alot of damaged stuff before moving in. But yet still charged her for it. Now she is being forced to pay over 2,600 dollars of deep cleaning they had to do and fixing the damages that she already pit down. They did say that they will try to rent it out as quick as they can. If the apartment got rented out then she wouldnt have to be responsible for the rent when the new person starting renting it out. Tell me why when I looked up the apartment on zillow just to see how much they would rent it out for. They posted it on zillow for almost 900 dollars a month. Now when her lease was finally up they put it back down for $650 which she was paying originally. Just do yourself a favor and a huge payout to them and rent from someone else becuase all they will do is scam you and try to get more money out of you or they will send it to a creditor to damage your credit.
The staff is really helpful and professional. I appreciate everything that theyve done for me. I would definitely use them again and would recommend them to others in the future. Thanks Platinum Realty!
As a vendor, I appreciate the speediness of payments and the quick responses I receive, regardless of what day it is or time. Very professional!!
Molly is the best! She’s detailed in her inspections and thorough. She absolutely puts the tenants at ease. she always ensures the owners are happy as well!
Krissi + Kim have made this process flawless and so simple for us! From the moment we opted to place our property in to management with them they have been so easy to work with! They are quick to respond, courteous, helpful, and professional. By far the best property management company we could have chosen to manage our home in TN!
Kim is very professional and responsive to emails. I would recommend everyone to use this company.
We have had an EXCELLENT experience with Platinum Realty & Management so far. They have been so helpful, professional, and responsive from day 1. Their marketing team is top notch, guidance was spot on, portal is clean and and so easyseasy toqto use, and our house was rented very quickly. I would definitely recommend them to manage your property!
Ive been looking at so many rental properties lately everything had me all jumbled! Meagan took the time to walk through each property that was managed by Platinum and answered all my question & then some!!She was amazing to speak with and will definitely recommend her!
If you have any chance to rent from another company or a private owner DO SO! This place will keep your whole deposit for nothing! When I moved out there was minimal damage to my apartment. They not only kept a $700 deposit, but billed me for more. I asked the person who walked through with us prior to move out to help me figure out how much they would keep. Also asked how much the carpet would cost. She beat around the bush and never gave me a straight answer. I had 30 full days left if I would have gotten an answer saying almost 500 dollars I could have got the small issues fixed myself and saved over 400 dollars. They provided a receipt for carpet where the carpet materials were 6.79 and a pad for 1.75. The total bill with “labor” was 489.80!!! I lived in my house for two years with a 200 dollar pet deposit that should have been put towards carpet or “flea prevention” that I was also charged for. Office staff no help after talking to them multiple times prior to move out, and their not straight forward when answering questions. 0/5. Would NOT RECOMMEND
This company will nickel and dime you out of your deposit. My lease got transferred to this company halfway during my stay at a property and this company had NO knowledge of the house prior to us living in it. They also didn’t seek a move in inspection sheet from the previous company so I had to give them my personal copy. I wrote that there were lightbulbs out and broken blinds and I still got charged because I didn’t write “tape on blinds” I got charged ... ? .. even though they were broken before and annotated? Please do better in the future for the sake of your residents.
Your staff is so friendly! I spoke with Megan this morning and she has been the only person in all of the apt places I’ve called that has answered all my questions without rushing me or seeming like they didn’t really care. So thank you!
As a rental property owner, I appreciate that Platinum holds the tenants responsible for their damages to the property. I also appreciate quick communications and replies. They help where they can!
We loved working with them! Molly was great! She is very professional and handled everything really well! Would recommend!
Great company to go through either for renting or having them manage your property. Used them as a tenant and also have them managing my properties. Kim is professional, thorough and communicates well. Whenever I need anything, Kim is on top of it and gets it done quickly. Shes amazing at taking care of all my needs and interacting with her is always a pleasure.
Platinum manages all of our rental units in Montgomery Co. and Davidson Co. Always very professional and keeps us updated daily from anything to maintenance requests, showings, lease expirations etc. Recently did a walk through with us on new construction. They went through every unit and collected warranty info and serial numbers on all appliances and provided recommendations on signage, fencing and trash collection. We felt like that was extra effort on their behalf to ensure our rental properties are in good hands.
Platinum Realty & Management has made my renting experience an easy and good one. They’ve taken care of repairs in a timely manner. Anytime I have to go into the office the staff and environment is welcoming and friendly. I’d recommend the company to anybody that is looking for an effortless renting experience.
This is a great company! We have had nothing but luck with them! The office staff is very professional! We have worked with Molly and she knows her stuff! Very impressive!
I had called last week inquiring about possible available properties for rent and had nothing but awesome service. Meagan knew what she was talking about and was very patient and kind in helping me with any questions I had. super knowledgable and friendly! ill definitely be keeping this company in mind for my move in a fews months !!
They have proven very capable of managing our rental home in TN while we are all the way in TX. The communication is outstanding and they are always on top of our home needs.
I must give a HUGE shoutout to Kim Piccininno for finding the PERFECT place for me! Kim showed me MANY potential rentals that I requested to see until she found the perfect fit for me! Kim tirelessly remember all the details and features I wanted in a place and searched for the exact place i now call home. Kind, easy going, professional and compassionate at just some of the qualities I experienced with Kim and her Platinum team! Thank you Kim for all your hard work and dealing with me!
Krissi was eager to help, knowledgeable, and time prompt. As a military family moving cross country, this process was absolutely seamless. Her accociate, Bonita also did a video walk through with us because we couldnt be there in person. Happy to have found this property management company! Thanks for all of your help! ☺️
I only have good things to say about this Realty agency and the staff who work there. My move in process was fairly simple compared to my last buys and if you have a choice, choose Krissi. Shell take good care of you
Kelly at Platinum obviously works hard to provide a first-class experience. She takes the time to resolve issues in an efficient manner. We really appreciate working with her.
Krissi was great to work with and was very helpful with our move. She was quick to respond to all of our questions and concerns via email and call. Overall the company works great with military families!
Great experience with Platinum, from finding a rental, to my work orders, to my notice to vacate. Wish I could give 10 ⭐s! Thanks Kelly, Molly and Meagan! You ladies rock!
Krissi at Platinum got us approved for our new rental home. She is very professional, courteous an great at going over your lease. Listens and explains the lease in depth. She provided Outstanding Customer Service.