When my family decided to move out of state, we still wanted to retain our home in California. The thought of attempting to manage a home from out of state was not something I was looking forward to. I had found Modern about 5 years ago and they have handled our home with great care and professionalism throughout the years. Weve come back several times to check on the property and check in with the team and our experiences have always been positive, they are hyper responsive, always available whether its email or phone you will always get someone on the line or to respond back. I appreciate that! And when there is an issue with the tenant (weve had an eviction, repair issues, etc.) Im not worried because I know whatever the situation, Im in good and capable hands. Without Modern, I would have sold my house and had been done with it and missed out on the gains Ive realized these past 5 years. When I do go to sell, obviously I will have Modern handle that as well. Nice job team and keep up the good work.
As my wife and I were looking for our dream home, I was referred to Dene by a close friend of mine. She not only found multiple homes within our budget, but she was extremely responsive during the whole process and made it seem effortless. She showed us 11 listings, which all were within our price range and extremely beautiful homes. Unfortunately we couldnt buy all 11, but we finally narrowed it down to 1. We were able to make an offer lower than the listing price and secure our now dream home. Thank you so much Dene!
Modern Real Estate Shop helped me increase my monthly rental income by keeping up with the rental value for rent increases, keeping great renters for over an average of 5 years at a time, I was able to purchase 4 more income properties. I couldn’t be where I am today - financially stable - without all their Real Estate experience. Don’t go anywhere else. They know what they’re doing and they do it well. Special shout out to Cheri Jacques who has helped me every time I had a question or needed an inside view of the market for the past 10 years. Thank you Modern Real Estate Shop.
Very responsive and customer service oriented company. They have maintained all of their services and quick response times throughout this whole weird time and never used the C word as an excuse for anything. Their staff is in the office everyday unlike most companies we deal with and its always business as usual. I really respect that and thank them for being so reliable and trustworthy during a time where everything seems very uncertain. Under Moderns management, my renter has paid every month and Im very thankful for that.
Its not an easy process to find a place to rent when you are a single parent. Over the last 13 years, I have rented a condo, and later a house with Modern Real Estate Shop and had really positive experiences. They’ve always had friendly and helpful people in the office. Now I’m in the market to purchase a condo, and Mia and Dene have walked me through each step of the process. They’ve patiently explained everything I need to know. I just wanted to share my appreciation and pass along a good recommendation to anyone who looking for it!
If I could give more stars I would. This was and IS an amazing company to rent from as I have rented from them for many years. Lauren is amazing to work with seeing as she is always on top of everything and very communicative all the way through. Any time I’ve needed anything they’ve been extremely friendly, respectful, and beyond professional. It’s nice to work with a company that really cares 👍🏽👍🏽
After trying a few agents I was refereed to Dene from a family friend. I was not disappointed AT ALL. Her quick response time, professionalism and attention to detail are some of the attributes that truly make her stand out from the bunch. She always made us feel as if we were her only customers. I would highly use her again when looking for another investment property and have already referred her to a few friends. Thank you Dene for all of your hard work it does not go unnoticed.
As a first time property owner renting out my home, the team has been amazing in helping make the process as easy as possible and getting everything ready to go. Cheri is incredible - patient in answering all of questions, quick and responsive to scheduling any services that I may need (i.e. handyman, cleaning). I feel confident in Modern Real Estates knowledge of the market and getting me the best rental prices for my property - my first reservation came within 2 weeks of them listing my home for rent!
These guys are make renting and managing my place very easy for me. They help get any repairs needed done quickly and efficiently. I’m very happy with the service they have provided and the service providers they have sent out so far. Thank you Janel and Lauren i really appreciate it.
Such a positive encouraging company. The gifts shared forward is something this world needs more of from businesses. Dene has always been super helpful with my questions and concerns. I will def refer my friends and family to Dene. She made our experience go so smooth and that was something that made a big difference in the whole transaction.
I am so delighted with the EXCELLENT SERVICE that is provided. My properties are all so well managed 24/7. The staff is so professional and are always there to help! Cheri is just AMAZING♡♡ I always know shell help me regardless what day and time it is. I highly recommend this Fantastic Company to manage any and all of your property needs!
Great company and service. Huge shout out to Lauren for helping me iron out a few details that could’ve cost me extra money.Whole process felt streamlined and I was always in the loop through it all. Professionalism is always a plus, thanks for your help guys!
My Husband and I being newlyweds were having a hard time finding a place that would accommodate our new combined lifestyle. Thanks to Janel at Modern we were able to find a place that was not only affordable but very practical for small family. We are low maintenance tenants but the team is responsive whenever we are in need of a maintenance request or have questions.
Ive tried working with other agents before and honestly I tend to find their overly peppy enthusiasm rather obnoxious. Working with Dene was a breath of fresh air! Shes friendly and courteous, but also straightforward and professional. If youre looking for a non-pushy, non-annoying, agent - Dene is who youre looking for! Let her hook you up with your next/new home!
Lauren went above and beyond to find the perfect place for me and my pup - she took all of my requests and got me the most amazing place to live! I never had to think twice or wonder what was going on. Total 5 star experience!
These guys make renting and managing my place a breeze. They help get any repairs needed done quickly and efficiently. I’m so happy with the service they’ve provided me over the years!
Huge shout out to Dene! Dene was an absolute pleasure to work with! She was so patient and answered all my questions with so much knowledge. Dene is personable and professional with such genuine sincerity that is rare. Thanks so much, Dene, for all of your help!
I have been working with Modern for approximately 2 1/2 years and I have had nothing, but great customer service. I clean a lot of their properties, and if any issues arise I reach out to Janel (who is the greatest) and get priority service! Samantha too 😊. I love working with Modern and I will continue they are great people to work with!
They really helped me out in a tough situation and made my life easier by doing all the hard stuff. They are quick with responding and giving you updates. This shop has a great team put together!
I’m so glad we found Modern Real Estate! Dene Crayton is the absolute best! She goes above and beyond for her clients to ensure they not only find exactly what they’re looking for but also provides outstanding customer service! Thank you for making this process as seamless as possible!
As a property owner I needed help from someone who could who deal with some problematic tenants for my property in Yucaipa. They weren’t taking care of the home nor paying on time and I was getting fed up and didn’t really know what other options I had. Then I heard about Modern Real Estate Shop. I met with Cheri, who was a pleasure to work with, she was very understanding and knowledgeable about my situation and said that she could help, so she had her team of customer service reps come up with a solution. And let me tell you they were a God Send As soon as I signed up with them they got my tenants bucked up and started caring for the home and paying on time. Modern means business! I really regret not finding them sooner, they turned my nightmare into a dream. I also have a few other properties that I will probably be looking to put on the market and can’t wait for this wonderful team to help me sell them and continue to work together.
Hands down best experience working with Dene Crayton! She made our transition into our new home the easiest it could possibly be. Dont think twice when working with her or this company. Thank you Modern Real Estate for being the best in So Cal! My family appreciates you.
Modern is the best property management I’ve ever work with. They are very professional and truly care about their customers. Give them a try and you will thank me later
Love, love, love Janel! She found us a really great place to stay in Palm Desert for the weekend and knew exactly what we were looking for. Definitely would use her services again. Thanks again Janel!!
My termite and pest control company has been a proud vendor for Modern Day for years and they are always a pleasure to work with. The staff is friendly and knowledgeable. They have proven time and time again how much they value their clients as well as their tenants.
Being a landlord has its challenges but ever since I started working with Cheri years ago things got significantly easier. She is prompt, courteous, and always one step ahead of making my long term tenants feel taken care of. Thank you Cheri, you make Redlands feel like home to so many!
Shelbie at Modern really knew how to help with any question or concern I had about renting a property. She went over all terms and conditions regarding being a tenant that way I would not be blind sided in the future and she made sure to not make me feel like I was asking any stupid questions. She was extremely friendly and made me comfortable with my choice of choosing a home with Modern!
Janel is awesome! Finding a home is not easy but she has made this process so much easier! Thankful for her help and professionalism.
I recently worked with Cheri Jacques at Modern Real Estate shop and she was so helpful! I had a client looking for a rental home and Cheri was my point person. Her communication and professionalism was top notch, and she was readily available when we had questions about the process.
Janel was AMAZING!! She helped me out so much and was very informative I felt comfortable around her as she was explaining everything, literally the best person to go to when you are trying to find a place!! Thank you so much Janel!! You are the best!!
Had the pleasure of working with Janel and she has been amazing. Very professional and responsive with repairs. The properties viewed were amazing. Thank you for making my relocation easy!
I live in China and travel many times per year on business. Modern take care of all property for me. Very happy.
Janel has been great to work with.. very professional, nice and very knowledgeable. She was great to work with, she listed to our wants and needs and was great on helping me and my family on what we wanted for our forever home.
Dené and Janel are my go-to ladies at Modern! Super helpful, responsive and just get the job done, plain and simple. They understand budgets and timelines needed with rental properties, also very solution oriented which I can appreciate in a fast paced industry where time is money. Happy to work with them and would recommend to anyone looking for honest property managers.
Modern Real Estate is the best!! I live in AZ so it was hard trying to keep up with my property in CA now I don’t have to worry about a thing! I love the property management service they provide! I wouldn’t go with anyone else!!
I have been in the construction and property maintenance industry for over 35 years. Modern Real Estate is by far the leading the way with innovative systems, top grade client service and the friendliest teams I have every worked with. As a vender it’s a joy to have served them for the past 9 years. I highly recommend them go all your property needs.
I love modern. Applications for tenants are free! I wouldn’t rent from anyone else. Cheri was so helpful and answered all of my questions so quickly!
This team is super helpful! Great work being done, especially by Lauren. She always has a smile on her face. You can even hear it over the phone!
Amazing customer service and I refer them to everyone I know. Janel Jones, one of their associates showed tremendous professionalism, customer service & is the reason I give this company 5 ⭐️‘s
I found this company online and I am glad I did. I was looking for a property rental and Shelbie helped with my needs. She understood what I was looking for with out having to really give to much detail. Her customer service was above and beyond. I highly recommend this company for all your rental needs.
Modern made the process of finding and leasing a home so easy. They found us the perfect place too. We couldn’t be happier!
Thanks to janel, she helped us find our home in the best neighborhood… she was very professional and did an outstanding.. highly recommend working with her..
Dené helped me and she was great!! I had a short time frame to find a rental and she was awesome and gave me some beautiful options! I would recommend Modern Real Estate Shop to everyone! Good vibes from this place!
Janel Jones was very professional and made with feel so comfortable with the process. Most definitely referring her to my friends and coworkers. Such a pleasure to work with.
Modern is the best! They recently took over the property I am leasing. They are friendly, professional and VERY responsive. They quickly took care of several issues the other manager ignored for months! I so look forward to working with them.
I recently worked with Dene and I was very pleased with my experience. She is very knowledgeable, professional, and super helpful when it comes to home sales. I look forward to working with Dene again in the future.
Im very pleased with them, Ive been with them for a few months and managing my properties. Art and Genise in accounting helped process a payment and were great at assisting my needs. thanks.
Dene helped us during a time we had to find a rental right away. She helped us find a good house in a good clean neighborhood. Thank you for your hard work and dedication.
Modern is a great company and they have a lot of great properties to choose from. Janel helped us find a wonderful home in the best community for my family and I. Would definitely recommend to family and friends.
If youre looking for a home to rent look no further! This outstanding group of individuals truly cares about their tenants. Cheri, Janel and Dene are the go to people - feels like family and always taken care of when a problem would arise.
Janel is very helpful! She’s the best! Very knowledgeable and has a heart of gold! Definitely referring her to others.
This company is spot on. 👌 I have to say that janel Jones is a pleasure to do business with. I honestly dont have 1 bad thing to say about this company. I would recommend this company to anyone I know thanks
Dene Crayton is amazing. She was quick to respond to a problem and resolved it in a timely manner. Dene has helped with several inquiries in the past. She is WONDERFUL!
My daughter and I found our new place in the perfect neighborhood. It was quick and the staff was amazing. Thank you
Modern is a excellent choice for a property management company. Their staff is very kind, responsive, and professional. They are easy to work with and handle all of my issues promptly, highly recommend this company
Great company to work with. Awesome staff. Cheri is AMAZING!! Hubby and I would definitley recommend! Thanks again to the wonderful team!
I have always had such a great experience with Modern. The staff there is so nice and helpful, especially Lauren Saucedo. She is my go-to-girl whenever I have had any kind of issue or question. She is friendly, professional, and always quick to respond. She doesn’t make me feel like I am a burden and I love that! #GoTeamModern!
Modern Real Estate shop has been such a great resource for my husband and I. When we began searching for someone to help us with our rental property, Dené Crayton was a wonderful fit. She is extremely knowledgeable in her field of work. Thank you for your assistance through this process.
Lauren Saucedo was awesome!! So helpful and professional. Her customer service was top notch! It was a pleasure working with her!
Modern real estate’s accounting staff are superb. There quick to answer my questions and issue payment without flaws for the properties Modern Real Estate manages.
Dene Crayton was extremely responsive on rectifying a real estate issue. Very thankful.Frank
I would highly recommend Janelle she went above and beyond for us. Always responsive to our needs and made it a great experience!
I love this place!! Dene was so helpful with the entire process and made everything so easy! 100% would recommend!
Sold my moms house with Modern and they made sure we got the best deal by handling the repairs in house . Increased our listing by $80k with doing $15k of repairs. Thank you Modern Staff and a special thanks to Janel!
Janel was great with assisting us with getting tenants for our condo! Would recommend! 😀
Shelby is awesome! She’s so professional and friendly. She knows a lot about her work and takes pride in doing the best for her customers!!!
I had no idea what I was doing. Dene made my experience so easy and effortless that I had to give her a shout out!! Thank you Dene!!
I had an after hours emergency and Lauren, handled right away and resolved it fast. She was very pleasant and professional to speak with .
Shelby Houston was very professional and I appreciate her quick responses. Follow up is the key to success..
Dene is an excellent asset to your company! She is very professional and appreciate her hard work and answering my questions!
So thankful for Dene ! She is so helpful and professional . I really couldn’t have gotten things done without her.
It has been an amazing experience to be able to make business with Lauren, she is so on point on giving tips and expediting finding the perfect place!
We have booked 3 times with modern for vacation stay in palm desert . Each time has been better than lastThanks Janel & Modern Staff!
The lady Shelbie is very sweet and helpful. She really cares. I recommend this company
Many thanks to Dene Crayton for her help today. Appreciate the excellent service Dene has always provided to us.Derinda
I had such an amazing experience with Janel she was very kind and very professional she made questions that needed to be answered very easy and understanding she was very helpful through out the whole process I definitely recommend her!
I’m thankful for this group. All are entirely sufficient and professional. Especially Dene Crayton. She never fails to answer any and all questions or concerns I have. She always makes time for me.
As a property owner, I love that I can be hands off and leave the day to day things up to Modern Re. All I do is collect the rental payment and they do the hard work! :) thanks to Modern RE
Modern Real Estate is super friendly, cool office and informative.Janel was very accommodating on what I needed to do to to get the house we are now in.
Always a pleasure to work with the folks over at Modern Real Estate Shop. Ive always found their team to be friendly and generous with their time and knowledge.
They helped me remodel my property and did it so smoothlyWould definitely use them again on my next investment . Janel was great help
I received excellent service looking for my next home. The staff is very friendly and professional every step of the process.
Was considering using this firm but the politicized “no mask” zone is a non starter for me. Please consider science and above all, the health of those of us who cannot get a vaccine.
Surpassed my expectations. Punctual, knowledgeable, & (best of all) it turned out great!!!! Janel is awesome answered all my questions, was extremely kind!!! Definitely recommend this place!!!
I appreciate the amazing help from Janel. She is amazing. I recommend her
Modern Real estate shop is by far the best place I have ever had the privilege of dealing with. I mainley deal with Shelbie Houston and she is extremely helpful with everything my wife and i need. We went through a little bit of a rough time due to covid and work being very slow, hours cut, Shelbie and the entire team here at modern are by far the best people to work with. They all helped us out so much when times got hard and that itself is hard to find. Thank all of you at modern for the help the home and a great 1st class experience. Hope you all have a blessed day and from my family to you we thank you and god bless
Super cute office & staff. Modern Real Estate had a lot of houses to pick from. thanks Janel
I had a question about a payment being processed and Art was fantastic with explaining it, very pleased to have been helped by him.
Thank You Dené for the terrific service! Super professional and the best Real Estate Agent around!
I am very impressed with the service my wife and I get everytime we contact the office to speak with Shelbie about our property and renter details. We have used then for the past 2 years and will always recommend my friends and family tho them.
Book with Modern they have dope vacay houses in palm desert !!! Love love loveJanel who helped us out. It was exactly what we needed during the pandemic.
Im far from smart when it comes to my financing and management of my property but I know Im in good hands when I get help from Genise and Art. They are both extremely professional and helpful and I can say they both have really helped get my properties in order. Modern Real Estate, you guys have some amazing people working for yall! looking forward to what the future holds!-Jo Martin
I have been doing repairs for modern Real Estate Shop . They always demand and receive good quality work for their clients.If your a homeowner or property owner modern Real Estate Shop is your place to call.The right place to shop for you.Janel and staff really care😉
Unfortunately been dealing with this property management company since October.I read reviews and I should’ve listened then.This has been the most unfortunate experience, unprofessional.I’m a single mom, three kids, and I moved into one of their listings thinking it could be my temporary dream home until I am ready to buy.However I have had numerous issues, and all of them were not priority. I have waited weeks/months for certain things.IE. Non functioning oven, toilets, tubs, garage, faucets.I have had numerous water leak that have caused damage and it took weeks to get fixed and months for the hole to be patched and additional weeks for them to paint. Contractors that they call out are unprofessional (do not wear mask, have broken lamps that have never been replaced, used my restroom did not wash hands and tried to continue working in my home I had to stop and make him, smoke in front of my house, ignore when I say to wear shoe coverings that i supply them)As a tenant who pays rent, has a ton on her plate my home should be my last issue or stressor this is supposed to be my sanctuary however I’m always limited to what appliances I can use because things are always broken and they tell me to just not use it until they come fix it. Even water leaks/damage I have waited weeks for them to come out.I then take matters into my own hands and pay for things out of pocket because I cannot wait any longer and they tell me it’s not approved or if I called the hotline they would’ve came out but I’ve asked for contact info for the hotline since October and no one has provided that.Overall these “professionals” lackThey do not communicateThey take their timeThey tell you your issues are not priority(No oven, no hot water, no toilets ALL took very lengthy times which I myself consider to be an emergency but to modern NOTHING is an emergency or priority)They have attitudes and speak unprofessional just because they’re frustrated with a frustrated tenant! Without us you have no job why treat us like this?I wonder if the landlord even knows that these people allow their home to go weeks and months without looking at water leaks/damage.Do not recommend them to manage your property, or to rent from them.Beautiful home, beautiful community, the WORSE management.
I received amazing customer service through Modern Real Estate Shop. I very much recommend this to anyone who is looking to buy or rent houses.
Cherie was attentive and amazing. Thank you so much for all your help!
Dene is the BEST and is a huge asset to this company. Definatley would reccomend because of her.
Very good, found a good first home all thanks to Dene. They just want to help you :)
Led me in a good direction and it was Very helpful when it came to buying my house .
Shelbie was very helpful, she answered all my questions and Concerns.