The only reason I’m giving two stars and not one is because my nails actually LOOK okay visually. However, the person who did my nails did a horrible job. She RIPPED off my precious tips with clippers instead of melting them like normal, which pulled my natural nail and hurt like HELL. Additionally, she cut EVERY SINGLE ONE of my fingers with her file as she was shaping. I pulled away twice and she did it again.Lastly, she didn’t even look at me when I paid and left. Took my card, ran it and gave it back to me. I took a minute to say thank you and she just walked away from me.I would NEVER go here unless I had a timing emergency (like this time) and couldn’t make it to Leb or wait for an appointment in Springfield. This place is AWFUL!!!
Enjoyed the experience here. Went with my friend for pedicures. You have to make a reservation ahead of time for right now due to Covid restrictions. The staff were VERY thorough, friendly, didnt rush through it and did a great job. The tools they use all come out of sealed surgical type sterile bags. I would recommend checking them out
I have been bring my autistic granddaughter here for a few years .They have always been very understanding of her. Love that they treat her just like every other customer. ❤❤ I know shes hard to understand sometimes. But they have always worked with her. I sooo appreciate anyone thats understanding of all.❤❤
Love this place! I always tip well and get Amazing Nails in return.....I always go to the lady she is the best :-)And definitely get the gel polish, it makes a world of difference! You can stay with just the regular acrylic and get the gel polish and you are totally good to go, never break a nail in between appointments ;-)
AVOID THIS PLACE THEY ATE RUDE, DISMISSIVE, AND DO NOT CARE ABOUT THEIR CUSTOMERS!!!Made an appointment with them earlier this morning. Had to tell the man on the phone 3 times we wanted 2 full sets and 2 pedicures. We arrive and he only put us down for one set and 2 pedicures. When I asked him why the mix up he was rude and dismissive and said well all I could get was the one set and the 2 pedicures. I WILL NEVER COME HERE AGAIN!! Like I said the guy scheduling appointments messed up the appointment then was rude and dismissive and refused to correct his mistake!!!
Great customer service, workers are always nice. I would recommend this place to a lot of people
Good experience. My nails came out almost exactly like the picture I showed her.
They do not care what the clients nails look like whe. They leave all my nails are un even they look like my child did them. They all seem to hate there jobs as well I will never go back to this place .
I went with the dip, they burnt me when they were filing my nails the guy kept stopping to either look at the clock or to text on his phone. He didnt do the dip right the dip has already started breaking off and I just got them done not to long ago, very disappointed 😞
Love this place. All the techs are so nice. I go every month!
I went there to get my nails done and they did a good job but my gell full set came off with in 3 days I called they told me to come in for a redue I payed $70 for my nails and they tried to charge me another $50 for them to fix my nails
Staff was great, and the faculty was clean.
Friendly staff. I ended up getting dip and they put it in very thin, my nail broke that evening.
They got us in as soon as we got there for our appointment and they listened to exactly what we wanted. 3 of us went for a full gel set and pedicures and everyone walked away happy 😁😁😁
I love this place, they’re always clean and they spend a lot of time to make sure you’re satisfied, I can’t give this five stars however because two of my gel nails broke after just three days :(
Nails are all crooked, I mentioned it to the Tech, and he said he COULDNT fix it and we hadn’t even put the acrylic on, waited 15 mins past my appointment time. They couldn’t help me find a color. Poor at making customers feel welcomed and paid $20 over. I called the night before they had their price listed as $30 online, paid $60 and gave a $10 tip, man said it was only $40 on the phone.... very upset. DONT RECOMMEND!! Unsatisfied non-returning customer
They are all quite talented with a gentleman sitting next to the register does exceptional job
They are friendly and accommodating, also very good at their profession.
Ive only ever had a bad experience with 1 person there
Great location and very clean and organized. The manicure and pedicure I got was great. I asked for specific treatment (no cuticle cutting) and was impressed with the attention still paid to my hands and feet. I have asked other salons to not cut my cuticles and they have done it anyway. Very nice atmosphere and relaxing.
I just moved to the area and was looking for a nail salon... I decided to give this place a try because of the good reviews that I had read. I am so happy I did! I got a regular pedicure and a dip powder manicure & honestly the best service I have ever had. They were so friendly, and very determined to make sure you are happy with your nails. They truly take the time to look at small details. Definitely will be my new regular nail salon!
New nail tech Tina is wonderful! I want her to work Full Time so she can do my nails!
My girls and I were just looking for a place to get our nails done and this was the absolute perfect spot to go to. My nail tech did my nails was superb and treated me like a Queen. I felt very relaxed: the store smelled great, the atmosphere was beautiful, and just was a welcoming place all around . I will definitely be coming back I have found my home nail salon.
I have to say this is my favorite nail salon! I love the employees all so sweet and fun to talk too. Customer service 5 star for sure. The owner is too sweet also. I always have a great time coming here great to bring friends! They have so many colors for nails too!
I continue to be 100% pleased with the team here. Every time I come with an idea or just want to do a regular manicure my nails are always well taken care of. I always recommend this salon to anyone who asks because they always take amazing care of my nails.When you find a place that does it right you stick with it is what I always say!
My dad didnt get his first pedicure until his 70s, and he said it was amazing.I had my doubts, until I heard about this place.Im in.This was an astounding decision, and a great place.I learned a lot about Claremont, and laughed a lot. I honestly think we had more fun then anyone else, but thats normal for us.My feet look and feel great, and I had a really good time.Great experience. Thank you!
This is the best nail salon Ive ever been to! Thank you Excel Nails for a great experience! Your attention to detail was outstanding on my pedicure/gel polish and my manicure/dip powder. Avalon is truly a relaxing experience and the jazz influenced music was a big part of it. I will be back!
Found this gem! I forgot to ask her name! But she was so meticulous cleaning every corner of my nails, making sure it is cleaned & pampered! I have been coming here for a few months now and I have been so happy every time. The technicians are friendly, warm and detail oriented in their work. I also love the peaceful ambiance; that is one of my favorite parts about this special gem. After a long day, I can always trust that my nails will look beautiful but I also leave feeling relaxed and refreshed.
Took dad for a mani/pedi. Got him in and the technician did an awesome job. Listened to me about dads medical issues and did great. Will take my father there again.
I am visiting Claremont from out of town and needed to get a fill in the middle of rush hour traffic. Checked Google and this place was around the corner from hotel. The bellmen knew the exact place and directly me perfectly to get there thank goodness. They got me in right away even while busy it was super easy to relax. The owner did an awesome job and was super nice and friendly. I will definitely go back!
Best gel manicure every time. It always looks perfect and lasts longer than I think it should. They are so friendly and willing to make adjustments if needed. So happy I found this spot. Go! You will not be disappointed!
Great place. Super clean snd the staff was friendly. My nails look perfect! They did a really nice job.
Today I went in and got a shellac manicure by technician and a pedicure (I didnt get the girls name who did my toes). Both did a wonderful job and were super detail-oriented which is HUGE for me. She spent a lot of time perfecting my cuticles and the girl doing my toes did the same. I felt so pampered and important, as I always do when I go.
Such a lovely place, with technicians that are putting in excellent work! First time going there, and Ill definitely be frequenting. If you live in Claremont, I recommend checking out this nail salon. :) I will definitely come back here where the wait time is less and the staff very friendly and customer oriented!
Just moved to the area and tried out Excel Nails & was super impressed! The atmosphere is very clean and cute. They did my nails and did a phenomenal job. All the employees were very friendly as well. Seems to be one of Excel favorite nail spots, as it was busy!Will definitely be coming back!
Best place Ive ever gotten my nails done. Sad they arent in my home town, I was just visiting. Very professional, fast and great quality. A million color choices for gel manicure in a huge space. Will definitely be coming back next time in in town.Cost was even better than the service.
This place is wonderful! The staff took their time and set reasonable expectations for wait time for incoming customers, to make sure they took the time to do it right. My manicure looks great and Ill definitely be back!
This is a wonderful place to get your hands or feet pampered! The staff is professional and organized. I would recommend it.
Great atmosphere. And my nails are the BEST! They is a very nice person and is amazing at what she does! I would highly recommend this place to my friends and family. I will definitely be coming back in the near future!
Had a great time! Customer service was amazing. Technician was very sweet and did exactly what I asked! I will def be back! Dont let this negative reviews take you astray!
This is the best nail experience Ive had in the Claremont area. This was my first time back after several years since I was in the area. They were incredibly patient, friendly, and professional. The woman who did my nails made sure I was extremely happy with the result before I left. She asked over and over to make sure I was satisfied.
It all depends who you get. Both my daughters had a great first experience. I got the woman who I assume all the complaints are about as she was easily distracted by the TV and I have a lot of jagged edges.
Got me right in for a Mani/Pedi.
Best salon in the area! Very friendly staff, clean environment, and fabulous work! I recommend to anyone and everyone! Best to make an appointment in advance since they are so awesome therefore sometimes busy
Got a gel manicure from them 3 weeks ago and my nails are STILL perfect. No chips, no flaking, nothing.The best manicure Ive ever gotten, especially given that I chose to get a safer optiom. Definitely making this my go to spot!
The workers are so nice! Everyone is friendly and helpful and very good at what they do! The environment is serene and enjoyable, and best of all, my manicures stay on longer than any other salons polish.Cant wait to go back again!
I had a great experience. The salon was clean, the staff was friendly and my nails came out beautiful! I think the male owner did my nails, but the salon was full and all the other customers looked happy as well. The prices were very reasonable as well. Id definitely come back.
This was my first time trying out a new nail salon for dip powder. The man in the front did an AMAZING job and everyone was very sweet. Its hard to find a nail salon that you can trust to do a good job but this place is it!!
They work quick but also get the job done right. Very happy with my experience there. Nails were done in gel/no chip in about 30 minutes. Will be back!
A total satisfaction. I am not in the area often but this time I am just to have my nails done as my friends have been telling me about the place forever so we all went together for once. What a place! Love everything about it, it has all you need from a decent nails salon. Techs are very skillful and easy to communicate with. I had a spa pedicure and manicure. They use good quality products and beautiful colors from their great selection. The lady gave me extra massage and now my feet feel so great and my nails look fantastic. Perfect shape, right length and beautiful coat. The place is clean and well organized with sanitation procedures strictly followed. Price is very reasonable. Cant wait for the next time to come here. Highly recommended !!!
Their prices are amazing, and so is the service. Id been looking for a place near my home for a while, and have become a loyal customer since my first trip to Excel Nails. My biweekly visits are the relaxation high point of the week. I havent tried their waxing services, but have been thoroughly impressed by the amount of care and attention the techs put into the pedicure and shellac manicures. I highly recommend Excel Nails!
Visited Claremont for the weekend from NYC.had my nails done there because I was in a rush leaving NY.HOW I wish this was my local nail salon!2 weeks later my nails are still in pristine condition.. look so great.Technician was young female. Super professional.Salon was spotless and cleanVery friendly staff. Made appointment and I was seen right away.A+++
The selection of colors is amazing. They have something for every mood and season. I absolutely love this salon and will not go anywhere else in # to get my nails and toes done.
I love coming to this place. They never disappoint. I would totally recommend this place. They are all nice and very welcoming. I will keep going back as long as they are open
The work they do is amazing its been almost 3 weeks my nails just keep growing & no chipping yet.Very kind and hospitable service.Feeling on point and cute.Thank you!!
All it took was reading a few reviews and I called to make an appointment in the morning. They were able to accommodate me 2 hours later, on Saturday, on a holiday weekend, craziness! I arrived on time and waited only 10 minutes during which time I chose my gel color and technician came over remove my polish I forgot to take off before leaving home. I told him what shape I wanted and he got to work. He is very skilled, gentle and I love his vibe. The entire shop is down to earth and is a well oiled machine. If you are looking for a nail salon, look no further than Excel Nails. This will be my go-to until death do we part. LOL.
I think I found my favorite nail place. I got acrylics done 3 weeks ago and I still dont even need to go get a refill because they did such a good job applying them the first time. Theres a small slim girl with long hair that gives the best pedicure Ive ever received in my life.
Excel Nails is great!! Ive been to countless nail salons around the Claremont area, never very happy with the results or experience. I finally found Excel Nails, everyone there is great! Ive never been to a nail salon with such consistently good results each time I go in! I highly recommend this nail salon. They are all friendly and go the extra mile to make sure youre pleased with your service and have a good experience!!!
I am starting to really dislike this business. Not so much the business as much as the female. I feel like her being on the phone or talking to all the other employees (will add pics when I find them)
I found this place via Google and Yelp. Reading all the great reviews I wanted to get my nails did here. I was able to get a same day appointment a few hours in advance. I love how clean the salon is and the staff is very nice. I got a gel full set with ombré tips and paid a decent price, it was not way expensive like the other salons Ive been to. The best part of my experience is that the nail tech took his time to do my nails and they turned out perfectly shaped and beautiful. They have a wide selection of nail colors to choose and an array of services they offer. I will definitely be back again. It is best to make an appointment since they are really busy.
DO NOT GO HERE!!! I have NEVER left a negative review for a nail salon in my life but after my last experience at Excel, I DO NOT recommend this salon and feel that the female technician that did my nails shouldn’t even be licensed. I went in for dip powder set and immediately, the female tech (mid to late 30s?) was trying to talk me out of doing dip powder because it wasn’t “going to last long”.I know what I want as a customer but she was pushing me towards gel or acrylic - I was indifferent on what type and just wanted my nails done so I went with gel option. (Side note: why offer dip nails only to talk customers out of it). I had recently soaked off my previous nail set, so my natural nail bed was already somewhat sensitive, which I commuted with her. She BURNED ME several times as she was using the budder and I told her it hurt. In retrospect, I should’ve told her to stop and refused further service but again, I just wanted to get done but it just got worse from there. Her gel application was TERRIBLE (please see picture) - the gel didn’t even cover my full nail!!! What?! I think my ten year old niece could’ve done a better job...as she was filing and shaping the coffin, she kept filing down the side of my real nail.The final product was abysmal. When I got in my car and saw the botched job in better lighting, I immediately went back inside. I complained to the owner (I assume he’s the owner because he sits near the checkout register) and informed him that I was unsatisfied with the service and results...he told me that coffin nails shouldn’t be that short and that’s why they looked like that. I told him that my nails were HURTING, but essentially, he alluded that she has to do it like that because of the length and shape. WTF? He gave me a gift certificate for a fill-in, but i would rather dip my hand in hot cooking oil than ever return to that place. The female technician that sits towards the front should have her license pulled. Terrible. Never again!
Lady artist is too rough
Very detailed in making sure my nails looked their best!
Very nice experience! They were very kind and they did a really good job, especially with my manicure where they had to mix 2 colors to give me the color I wanted. I will be back for sure!!!
I went there to get my nails done the other day and the lady was on her phone the whole time my nail popped off last nights I have t even had these for a week
I brought in a picture, and they turned out better than I imagined! Everyone was so nice, super efficient and knowledgeableI will definitely come back here where the wait time is less and the staff very friendly and customer oriented!
The shape of my nails is perfect! My color amazing! You can tell how well they are in their profession. Very satisfied.
Very friendly staff and they all do a great job. So relaxing and they listen to how you want your nails to look.They are quick and prices are very reasonable.
Had some free time so I decided to go to NH for some change and visit my friend. We both went to have our nails done as some girls time. I have to say I am really happy about my first experience with this place. Its very organized, people that work here are very friendly and professional. They have good quality products and a lot of pretty colors for you to choose from. They have been around for a while so I saw some regulars came in, thats a good sign for a decent place. Their price is very reasonable. I really think you should try this place out and you would not be disappointed !!!
The BEST place for a pedicure. I always get the lavender pedi and its more like a spa treatment than a pedi at any other salon. Seriously the only place Ill go for a pedicure.
Amazing service and talent! So happy I was recommended this place! Already set my appointment to come back!
Love this spot. Its super clean with a friendly staff. They are always very accommodating with walk-ins and Ive always had a great mani/pedi from them Perfect job. The service is great. I highly recommend this place. Thank you.
I came for a mani/pedi last week with my sister. We both enjoyed the salon a lot. Very cute and clean. Trish was my manicurist and did an amazing job! I cant wait to go back. Love this place!
Loved the attention to detail! If you are looking for a clean and professional nail spa in the Claremont area, this is a very well run establishment. It isnt the cheapest but it is worth it. The nail techs spend extra time and take care of you.
Amazing nail salon, will be coming back here again. Id recommend to book an apt. They are super busy because they are just that good. I had a gel mani with an awesome design and basic pedi. They have a cozy clean facility.
First visit wasn’t great. The young guy who put my nails on didn’t make sure they were on straight and left bumps in the gel Weeks later I went for a fill and had the owner do them. He did a great job. Today went for another fill and once again the younger tech did a horrible job. Left old nail polish specks on my nails. When I showed him he didn’t seem to care. He also didn’t paint them how I wanted and didn’t file the ends and left them sharp. I don’t recommend excel unless you get the older techs which is the owner and his wife. In my case they’ve just lost my business. Gel Nails are not cheap!!
I had a pedicure done.. the staff was friendly, the employee gave me a nice longer foot and calf massage than other places Ive been. She even me know the OPI polish was an additional . My pedicure looked pretty!Husband came with and had really cracked heels, theyre much better!🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
This is my new favorite place to go in Claremont. I love that they dont skimp on quality for price! Its a great value.
My husband and I frequent here. The staffs are amazing. The staff is polite. Great atmosphere. Ill continue to be a patron
I LOVE my gel pedi! The location is great and the service was amazing! Definitely coming back!
I got there right before closing and squeezed me in and made sure to check over my nails and fix them when I had bummed my hand. Very nice women and excellent service. Great job. My mani and pedi are still looking good even after 3 weeks! I will go back!
Nothing but great experiences every time I go. I used to live next door and now Im across town but still make the drive to go here. Best in town!
Ive gone to four or five other nail salons in Claremont, but always come back to Excel Nails. Its a cute, family-run place and in the 5 months Ive been coming here, Ive never had a bad experience.
Clean and calm environment. The owner is excellent: detail oriented and experienced. She did a great job and doesnt rush through the process.
Love the friendly service
Worth every penny. Considering my experience with the place today, I think their price is unbeatable. Came in feeling very safe and comfortable as I was greeted and everyone smiled. I can see sanitation is their priority as staff clean up and sterilize their equipment after every use. The lady who took care of me took her time to make sure everything is right and did not rush me out like many other places that I have been to, and I have been to a lot! Very gentle and skillful. They have good quality products for you to choose as well as a lot of beautiful colors. Pretty much nothing to complain about as I am very satisfied with my visit today. Highly recommended
Love everything about this place! Very close to my apt. The staff is very nice and efficient. Love that they offer refreshments and I totally feel pampered everytime I go.
I have been going to get my nails done every two weeks for past 9+ years. Henry and Kelley provide excellent services and are very flexible and friendly
You will never believe my own thoughts about this salon, unless you give them out a try. They are so amazing! It is really unbelievable what they do for such a reasonable price! Every thing was very cheap and affordable. They made me feel very welcomed and I really like the clean interior. Only thing I really wish this new year is that this could be closer to my house. Really worth the drive and the visit.
I have gone to the same nail salon for 7 months, so needless to say I was worried about trying somewhere new. Although the convenience of the location initially drew me in, the services will keep me coming back! Professional, clean, superior service!
Honestly, i really enjoyed my first visit with them today. This nail salon had a very welcoming environment and was super clean. People here were so friendly and nice to me, they welcomed me very well when i walked in. I didnt make appointment but it took about 5 minutes until my turn. I got Manicure & Pedicure for $40 which was very reasonable compared to nail salons ive been to back to my hometown. They gave me such a great Mani&Pedi ever. So love it. My technician was skillful and careful, she took her time in every details and made sure everything look perfect before she moved on. I was very pleased when i left. Highly recommended!
I could not love this place more. Im so glad I was recommended here, they were not rough or rude! My nails are beautiful and I enjoyed our conversations. Highly recommend!!!