Burton’s did a phenomenal job repairing my Audi. Ricky went above and beyond to get my insurance company to replace my bumper with an OEM part, instead of an aftermarket like insurance company wanted.They matched the paint perfectly; it looks better than the original bumper! I highly recommend Burton’s. Very honest people and they do amazing work. I’m definitely a customer for life. Thanks guys.

Best place EVER to repair your pride and joy. Lovingly cared for my CTS.Caddie-LaBelle is fit as a fiddle now!

Highly recommend Burtons for collision work. This is not your run of the mill chain repair shop. Burtons clearly cares about their work. Professional, great repair work, perfect paint match and very friendly to boot. The pictures show paint match for new bumper cover vs original panels. Burtons does great work, as you can see.

I have been a customer at Burtons Collision for last 10 years and I would never take any of my vehicles anywhere else! Its family owned and operated and they have always given me nothing short of top notch service! I highly recommend Burtons Collision for ALL your automotive needs!

Second time at Burtons. Headlight replacement. To do the work they repaired the fender, damaged in an accident so more complicated than average. Great work, on time, polite and professional. Very nice to work with, which made for a nice experience. Probably undercharged a little for the extent of work done, but a good value even besides that. We recommend Burtons highly and will return if needed.

Have used Burtons three times now and I highly recommend them. They work with your schedule, they are fast, their pricing is reasonable and they do good work. Check them out.

Compared to every other body shop Ive taken my car to, this place does the best in paint match, body sculpt, ECT. The work I had done was on a body line, and the result was outstanding. Pricing and time for the work was fair. I highly recommend this place for the service of cars you care about.

They are very effect and does excellent work would recommend them highly.

Well you fixed a bunch of stuff and I appreciate it but you didnt fix what I originally brought it in for and I havent had a chance to get it back up there. I m laid up w/ bad leg. Heater/AC button needs looked at or heater/AC

The guys who work here are not friendly at all.

Burtons is a very competent and affordable auto repair shop. They are very kind and attentive to your needs and dont try to do repairs that are not necessary as well as fixing what is wrong in an expedient manor. Definitely my choice for the best in the tri-state area.

Highly recommend. Above and beyond service. Courteous and friendly and great communication.

I cant thank Steve and Burtons enough for the work they did. I brought my 2017 Jetta in for body repairs on the front/side and rear bumper after an accident. Steve was wonderful to work with as he coordinated calls between the insurance agents, Hertz, and I. The process in itself was made so much easier and my car came out looking [literally] brand new. Steve - thank you x10000 for making this process painless and easy. I would recommend this shop to anyone!

I am blown away by the friendliness, professionalism and quality of the people and the work they did on my car. I was greeted immediately (without appointment) and then Ricky took care of getting an estimate of bodywork on my vehicle in a timely manner. After speaking with my insurance company, I was given a date to drop off the car and an estimate of 7 days for repair. I was given updates regularly and my car was ready early even though there was more damage revealed after opening up the car. When I picked up my car, I was pleasantly surprised to see that my ENTIRE car had been detailed inside and out!! It looked and smelled brand new! I will gladly tell anyone to go to Burtons!

Communication was clear, and the staff incredibly supportive of my need to have my side view mirror replaced. To cut down on possible covid-19 exposure, Ricky Pinter took my vehicles information, ordered the part, had the part painted before my arrival, and had the install completed within minutes. Plus, the cost was nearly half of what the dealer offered and, best of all, no downtime.

Best auto shop i’ve ever been to! Steve is such a great person and his passion for his job and customers is very evident. I could go on and on how great this place is, but to make it short and sweet the 5 stars is for everything at this shop 1. Repairs done 2. Customer service 3. Friendly 4. Honest/ethical 4.Speediness

They went above and beyond for me would definitely come back!

Best independently owned shop in Cincinnati! Burtons is the only shop I trust to work on my car.They rebuilt my engine early this year, but I recently had wires under the dash melt from an electrical issue while I was on a road trip to the East Coast. I had my car shipped from Delaware here to Burtons just so I would know the repair was done correctly.They went through all the wires under the dash to verify that everything was redone correctly, and that it was safe for me to drive again.You can probably find somewhere else that will fix your for less, but you cant find anyplace that will fix it better.

Experience Experience and more ExperienceThese guys never stop educating themselves with all the new technologies that takes place every year after year in the automotive field.

Never thought Id be giving an auto service place a review, but these guys deserve it. Been coming here the last two years. Excellent work. Excellent staff and service. Special shout out to Greg.

This place is 1st clas from ricky penter to steve burton. These guy do way more than the above grade body shop.they always will get my buisness.thanks again steve .Rob and jennifer pippin

They accept cooking oil here for recycling! Thats awesome

Great service! My car looks brand new and they even cleaned the inside. Would recommend this place.

Steve and the shop do a great job. They are responsive and polite. Plus theyre a local small business not a large chain shop. 💯 recommended!

Burtons ALWAYS takes care of my car, no matter what the problem is!! And the employees are always pleasant and courteous! A GREAT REPAIR SHOP!!!

Brought company van in to replace parking light and low beam headlight. They did excellent work. Highly recommend Burton Collision and Repair.

Great service! Great repairs! Most of all HONEST

Steve and family are amazing. Super customer focused service and ensured that all the repairs were found and fixed properly! So happy with everything!

First and foremost, the reason I give them a 5 is because that all it allows me to give them. Ricky and his team are the best. They went above and beyond. The body repairs were above and beyond. The car was spotless when we picked it up. This was the first time using this shop and now it is the only shop that I will use. GREAT JOB to all of you.Ron Moreland

Burton’s responsiveness, efficiency, transparent and fair pricing, and unrivaled attention to detail makes the repair process as easy as possible. Over the years, I’ve never left their lot and had to return because something wasn’t right. They even detail the vehicle, inside and out, making it look and feel brand new. I won’t take my personal or fleet vehicles anywhere but Burton’s. Ask for Steve - he’ll take good care of you.

They do excellent body work and repairs

The staff is really friendly & knowledgeable! They are expensive. But, I understand why. They have a lot of over head! You can guarantee itll be right though!

TOTALLY PLEASED!!! Our 2011 Ford F150 was recently serviced for some body work repairs from a recent accident. Burtons came highly recommended from our Insurance Company. I must say the workmanship was beyond expectation. The quality - impeccable - down to the smallest details. Our truck looks brand new!!! Body shop manager - Ricky - upbeat demeanor and knowledge base made what was a stressful time much more tolerable. Ricky was very thorough, down to earth, and kept us informed every step of the way. Highly recommend!!

Recommended by my auto insurance and best choice ever. Professional, timely, cost effective, friendly, kind. Steve was the best.

The service here was excellent! They got me in same day and it only took a few hours to fix it. My car is running like its brand new. They even gave me a ride home after I dropped it off. Very good friendly customer service. I HIGHLY recommend this place!!

Making an appointment seemed to be very easy, and they always take my recyclable oil, big help for me, I heard of them by word of mouth so I call them again if car troubles arises, rick

Thorough, professional, speedy, great at high end foreign autos, and work with insurance companies to make it smooth and easy. Great use of text and tech to keep me informed.

Burtons did such a phenomenal job repairing my 2019 Subaru Crosstrek after a fender bender. The bumper paint matches perfectly and my car looks like the accident never happened. Thank you Ricky and staff for your awesome customer service! You made an often difficult and dreaded process, super easy! Thank you for the complimentary detail!

I had some collision and service work done here. Steve was great to work with and my car came back looking brand new inside and out. I can’t recommend them enough!!

To Steve and the Awesome Team, you guys did a SUPERCALIFRAGILICIOUS JOB on my KIA FORTE 5 .THANK YOU, I will take care of her, the CAR,better!Have a great day.

Thank you Duane Burton and all the mechanics for the awesome service to our Mustang !These guys saved us after our main belt broke while we were on a long road trip back to Texas. They sent their wrecker & towed us to the repair shop and went the extra mile late in the day to make sure we were road worthy again.Very blessed to have found Burton’s auto shop on Yelp and finding a group of guys that cared enough to fix our car right on the spot.Wish I could move Burton’s to our home town - They would be our only repair shop!

Its obvious that Duane is a master of his craft, and furthermore knows how to fix a car. So whats his craft then?Customer service. A level of honesty, integrity and transparency in why hes telling you what hes saying, helps make you feel like, This is the right place for my job.Do yourself a favor and stop up. Youll be glad you did.

They were very friendly and helpful

This is the fourth time I have had body work done on my car at Burtons. I keep going back for a reason and its a simple one. Ricky and the team do outstanding work. This past visit, I got my car back and it looked brand new, inside and out. I cant recommend them highly enough. They do the job they promise you, on time and they do it extremely well.In case youre wondering - once for vandalism, once my car was backed into while parked in a parking lot, once a deer ran into my car and once was my fault.

Rick and Cathy were great! I was kept informed, given a loaner car and the work was exceptional. Best body shop in Ohio!!!

Awesome service and great turnaround. Brought in two heads for a valve job, resurfacing, and broken bolt . they had it all done in three days and after install you can really tell the good job they did. I will be taking all my work here from now on.

Extremely helpful and truly have the customers best interest at heart. And on top of that, they do great repair work! My family has used them several times and always been glad we did.

I am such a huge fan of this place and the great guys that run it. My last repair took a couple hours longer than planned but they didnt try to charge me more and I took comfort that they were making sure they did the job right! My husband and I have gone here for both our cars and will come here for his new car should anything come up. Professional, friendly, quality.... I whole heartedly recommend!

Burton’s has done a good job of taking care of my Civic. I previously lived close to the Honda dealership, but after my move I’ll be going to Burton’s for my repairs moving forward. The service is excellent and the staff are friendly and helpful.

I recently brought in my Subaru WRX to repair a smashed rear-end. Its my baby and I am very picky about ANYONE that works on my car. Even though the shop was packed with cars, they got mine done in a reasonable time, and the results were far better than expected. Burtons went above and beyond by detailing my car, and they even fixed a few little things I didnt bring it in for at no extra charge. They have earned a customer for life.

Not a good place for custom work. Stopped by to get some mounting hardware alligned. They got 1 side right. And managed to help us with removing and installing hardware. But made it seem like the biggest inconvenience ever even if we payed for the extra hours it took. Just didnt want to have anything to do with us and was always in a rush. All about quantity and to hell with quality. Will never go again.

Good work and excellent Customer Service. Ricky will go out his way to make sure you are happy. Highly Recommend these Folks!

One of the guys from here just placed an order with the company where I work & he was Nice to Work With. He Even Gave Me Some Tips for something we do.

Ricky did a spectacular job on my 2015 Infiniti Q50. Car was like new, detailed inside and out, in a timely manner. Thanks again, couldnt recommend this shop more.

Burtons does quality work. Ricky and the team are respectful, go out of their way to help you, and they are honest and up front. there isnt a better place to take your vehicle in my opinion.

At the moment im pretty unhappy. My car has been there for 2 weeks, ive gotten zero phone calls to let me know what is going on. My estimate says the job shouldve taken 5 days. I was told Thursday it would be done Friday, but no car, or phone call. Ive called and emailed, and i still know nothing. I feel like the case would be different if i was a man. Review could change depending on the outcome of my experience with yall.Update, after going to check on my car, i get to pick it up today, and was told insurance is paying for it. Yall made my day.

Burtons delivers honest and excellent customer service. They are always willing to offer a dumbed down explanation of what needs to be done. I will always take my car here. Great job Duane!

Very professional and friendly. Steve goes out of his way to make sure everything is done right and expeditiously!

Good job by Steve. Thank you.

The work was done timely and was impeccable. I would highly recommend this company without hesitation. The customer service was great!

They went above and beyond to repair my car after I was rear-ended. Customer service was excellent, and my car is better than new!

Hello,I am trying to reach the owner for this place. Is the owner Duane Burton? Please let me know.Thank you

Friendly competent service at a reasonable price. Been doing business with them for over 40 years and they have never let me down.

I needed some repairs done recently to my F350. Burtons did a great job and fixed all of them the same day I brought it in. They even took the time to do a thorough inspection and addressed all of my concerns.

Love this place! Good ol fashion family business with values.

Very nice people.Wonderful service. Will definitely be a repeat customer.

Best mechanics in Cincinnati.I wouldnt go anywhere else

Awesome awesome customer service and quality work!

Amazing service and really well done work Ill always recommend them

Been taking my car there for two years now, always friendly and quality work.

Youve seen the guy in countless movies -- the one that others in his field of expertise think is too old fashioned or methodical to make it in todays world. However, by then at the end of the movie the persons insistence on staying the course and doing things the right way end up saving the day while everyone else is trying to put things back together due to their cutting corners, unethical practices or taking on more than they were capable of handling?Well Duane is this guy. From the outset, through both word and his overall presence (and later experienced via their work), he gave me the impression that he wouldnt suggest or charge for any repair that he wouldnt also recommend to his own family in similar circumstances and this put me at ease (I was needing A LOT of work done). Were all leery of being too at-ease because sometimes when we take our eye off the ball things get way out of hand, however I went with my instincts and just let them do what they do best and I wasnt disappointed. As I suspected, one thing led to another (its an older car), but having shopped around for quite a while, I had a pretty good idea what was going to be necessary and what wasnt and I know they could have very easily tried to slip in countless unnecessary expenses. But they didnt; they stayed focused on my goal and got me rolling with...well, it was still a very large bill, but I know what it could have been and also I know I can trust & rely on the work that was done (which isnt always the case, large bill or not).Duanes attention to detail and getting it right before letting a vehicle roll out cascades down through his entire team, from Greg to Andy to...well everyone I met. (And how often do you find a garage where the mechanics seem pleased to be working there?) Id recommend Burtons to anyone whos looking for a repair facility thats committed to quality and that will stand behind the work they do...not just because their reputation depends on it, but because their sense of pride in what they do demands it.An aside: The day I went to pick up my car, they kept me waiting for a little bit and as I was in no rush, I milled about watching what was going on. A guy was passing through Cincinnati 3 days earlier and his car gave out. I overheard he had been to two other garages and I imagine had racked up quite the bill but was still stranded by the time his car got to Burtons. Im not sure how long he had been there, but there must have been 4-5 people (including Duane) doing everything they could to get this one-time out-of-towner customer back out of town. This gentlemans car was in rough shape and honestly he was too (maybe it was just the 2+ nights sleeping in his car?). Anyway, with a client waiting to pay this aforementioned very large bill, they were focusing on checking and double checking every detail so this guy could get home without incident. You could just see it in Duanes face that he felt for the guy - both in how the other garages treated him and for his circumstances, and he and his team were going to get him safely on his way come hell or high water. (I didnt ask, but I didnt even see them collect any money)Loving how my long problematic car now runs - thats one thing. But seeing this and as well as having the confidence that if something does happen down the line, that they will unconditionally stand behind their work...well thats what really drove me to write this post.Thanks guys,Chris

Greg is fantastic to work with and all the staff are very friendly

When I found this place years ago it was so comforting after all the fly by nights and shysters in the business I had been to in my life. I am now 79 years old and if I ever need him I hope he is still there.

Excellent work, we visit too much. Lol.

They do great work and were very nice

I will drive 6 hours all the way up North to get my car fixed here because theyre the only ones that do it right

Prompt and professional service!

Very good place, helpful and knowledgeable.....

Great services!

When too see bout buyingAnother car very friendly place.

Quick servicw

They are very professional.They are very proffesional