Friendly and knowledgeable staff. Made it extremely easy to get my car repaired, dealing with my car insurance, and help with the rental car pickup/drop off. They provide updates and completed the repair earlier than estimated. Overall a great job with the quality of workmanship and my car looks like new.Would definitely recommend for repair.
Richard Anglin(?) was great to deal with in providing estimates and advice. When the shop found that less work was necessary they let me know and adjusted for it. Definitely an honest quality shop.
Karrie is amazing!! Professional, knowledgeable, friendly, an absolute go getter!! Karrie answered all of my questions and made sure everything was taken care of for me... sorry bosses but Im offering her a job within my company!! You have an amazing, one of a kind employee!!
Wrecks really suck but these guys took a lot of stress out of the body shop repair portion of the experience. They matched the paint flawlessly to my eye and made sure every bit of damage was repaired. Even vacuumed/wiped down the interior, which was a really nice surprise when we headed home.
I had a mixed experience with them. The first time they had my car, they were very friendly and communicated with me about the repairs on a daily basis. I had damages to my grill. I even voiced my concern that there may be more damage than just the grill. They swore they looked at it thoroughly, but they missed a hole that caused my air conditioner to stop working. So I had to take my car back a second time. This round, they were awful at communicating with me about the repairs. It kept getting delayed and I would call multiple times to try to get an update. They would say I would get a call back and never did. I was extremely frustrated with them the second time around.
They did an amazing job and they completed the work ahead of schedule. They even followed up with me a few days after the job was completed to make sure I was still happy. On top of all this, they provide a lifetime warranty for their work. I highly recommend them.
I used Caliber on East Kemper for some cosmetic work on my 2019 CT6. Rich and Karrie were awesome to work with. They are friendly, knowledgeable and professional. They got the job done right and my car was delivered back to me in excellent condition. Caliber on East Kemper is definitely my spot for auto body work! Thank you for doing such a great job!Jeremy Vesper
Absolutely the most professional, friendly, patient and overall quality work from any company i have ever experienced. They continually updated me on the progress and were always available to answer questions and help me with any concerns. Top quality work on a car that was 4 months old and made it brand new after I was unfortunately hit in the rear-end. I cant say enough praise for this company
I got my car fixed (my blue 2020 Kia Rio) from them last year when I hit a dog (I didn’t mean too poor thing) and they took a week but had it done on the day it was scheduled to be done. They did a PHENOMENAL job on fixing my bumper, and the under part of my car closest to the left tire. Also, a day or so later after I got off work my “Kia” emblem flew off on my way home and they fixed it with NO QUESTION… I am VERY pleased with this place and I highly recommend them to anyone! I would post pictures but it’ll take a bit to find lol. Keep up the amazing work and stay groovy babies!!☺️☺️🥰🥰
The staff was professional, knowledgeable and efficient.
My 8 year old Volvo looks almost new after repairs and painting following an accident. They matched the paint color perfectly, finished other areas beautifully, and installed a new hood to fit exactly. They kept me informed during the process and were very friendly and professional. And although there was no interior damage, they thoroughly cleaned the inside and returned my car in sparkling condition. I couldn’t be more pleased and would recommend this company to anyone.
Great service done right.
Cosmetic repairs were excellent. However, there was an issue with the parking sensor that I had to return several times for to have resolved.
Had some hail damage I expected to have my car gone for a week, they had it done in one day. Only hold up was they had to order visor clips that broke when taking off my headliner. (not their fault) had ordered expressed shipping for color matched replacements and got my car back to me in 4 days. Work great with my insurance State Farm so that I only had to pay them my deductible.
Good service did good job on fixing my truck
I had a wonderful experience at this auto place. The young woman at the front desk (Megan) was very sweet and helpful. I felt comfortable leaving my vehicle with the professionals at Caliber Collision and am satisfied with the the quality of their work.
I couldnt rate these guys 5 stars fast enough. Just got my car back after an accident repair and their work is immaculate!! They were extremely knowledgeable, explained every step of what they were going to do, their front desk girl is phenomenal, and they kept me updated the whole time. Good forbid it happens but if I need any more repairs theyre my first go to. 10/5.
Best body shop ever. Quality work, excellent communication.
Caliber Collision was transparent and upfront every step of the way. I appreciate all the help in getting our van back on the road as quickly as possible.
Very professional company that takes pride in their work.
Caliber collision was professional, quick, and communicative. Their work was excellent and super clean. I am so happy I went with them. Thanks!
They are very friendly and cooperate. Working is good.On time completion.I strongly recommend to repair or body work of your vehicle here.
The staff here are all very friendly & helpful. Amber at the front desk is very sweet & helpful . Mr. Shem & the rest of the guys in the back took fantastic care of my car & I completely trust them with it . GREAT TEAM! GREAT SHOP!
This was one of the best experiences I have ever had due to my car. ABRA made everything convenient for me. I was able to do everything I had planned with not interruption(s). They simply went above and beyond for me and the staff was incredible. I hope I never have to use your services again but should I ever need to I know exactly where to come. Thank you ABRA!
Great work friendly staff
I felt very comfortable bringing my car to this facility with my insurance claim. I would recommend them to any of my family and friends and anyone who is particularly picky with their vehicles! I will upload photos once my work is completed. But just by meeting the team they were very generous and awesome
I just picked up my Chrysler Town & Country after having my rear hatch repaired from being rear ended. They did an impeccable job! They communicated with me every step of the repair process, AND got my van back earlier than expected! Customer service is great! I highly recommend using Abra and will definitely use them again if needed!
ABRA Auto Body stayed in constant contact with me via phone call and text as they repaired my car. They remained positive and realistic throughout the process. The cost of my repair as well as the time to turn it around turned out better than I expected. All around, great experience.
Got my car back and looking like new. They cleaned it out even.
Took my car in to have work done on it. They ended up totaling it out. Went to go clean out my car and it wasnt even there. Insurance company left the a message to call me before it was towed away. Never got that phone call now have to go find my car. Will never come back nor would I ever recommend them to anyone!
Ive been here twice now to get sideview mirrors replaced (double oops..). The customer service is always great, and they are very quick. Took them only 2 days to get a mirror in, painted, and ready to go. They always do a good job and also have a warranty for the paint. Would definitely recommend this place!
Steffan and C J have gone the extra mile making me happy with their work .I just left there and CJ polished my head lamp covers on my 06 BMW and they look brand new !! THANKS Abra Auto Body in Sycamore .
They did work on my car almost one month, and did not have done. Everything was not good. I had damaged on front and back site my car. they didnt fix windshield reservoir, they did not good painting, when I came to pic up my car was really dusty inside after repairs, they also painted my passenger seat. I couldnt come back because moved to another state. Really bad body shop. i highly not recommend fix your car here. you will waist your time and will be not happy with they job. now I have to fix everything from my pocket. I never had like that experience, never. Im sorry about my grammar.
Quick and did a great job.
My car was side-swiped last week to where my front fender was coming off on the left side. The damage wasnt too severe but obviously needed to be handled. The person who side-swiped me had AAA which covered everything through ABRA. I took my car in on Friday April 15th. I was updated every day but Sunday on the status of my car by Ron (the gentleman who looked my car over when I brought it in). Ron was very kind to me as well as the lady working at the front desk. My car was finished on Tuesday April 19th which is pretty quick considering the weekend and that they had to order parts.I went in to pick my car up and have no complaints at all, it looks like a job well done. No dents or dings where the damage was done no wrong paint coloring. They even wiped down my dashboard inside and gave my car that new car smell again.Ron made sure to ask me if everything was done correctly and shook my hand. The lady at the front desk was kind enough to call Hertz for me to have them come pick up my rental.I would recommend this location to others.
Very pleasant to work with and kept me informed during the work. Would use them again if needed.
Completely unprofessional. They have my car for a week now and cant even give an estimate to me or my insurance company. Have no sense of priority or time. I will never take my car here again.
Very polite very professional very courteous. Would recommend them to anyone.
Impressed by the work done on the car and the quick delivery of the car.
Collision Repair
Fast friendly service
The best!
The communication from the shop was excellent but the quality of care of my vehicle while in their possession was below expectations. During the actual repair a light was damaged (it happens, no issue) but they ordered the wrong replacement and the time to get the repair was further expanded. On top of the repair damage their was additional damage to the car in an area totally unrelated to the area for which the vehicle was originally brought in to repair. The additional damage caused while in the possession of Caliber was just plain negligent.