Outstanding customer service. I will recommend them to anyone in need

My 70 year old mother spend 3500 dollars on air conditioning unit back in april of 2021. The Dawson Company said, they would get everything working because its brand new air system. Since then, the system has not being working at all. My mother has COPD and CANCER and HEART FAUILURE and ASTHMA. This company is very unprofessional and they have been out to our house 3 times since April and they said they would need more money. I dont understand if we spend 3500 for the system and its not working why would we have to spend 500 hundred dollars extra. My more has been in the hospitilized twice in ICU because she was having difficulty breathing. My mother is already on oxygen. I had to take my mother to my house its been in the 90s for several days. I will be contacting a lawyer and I have file a complain the the BBB. I would not support the Dawson company and for this black company you are very shady. How can you take advantaged of a woman in her 70s and we called you have a nasty attituded and you lie about showing up. I bet yall wouldnt do your mother like this. Im shaking my head at this black buisness.

The technician like professionalism integrity, every time I call they hardly ever answer their phone, is days before they get back with you.

My moms furnace was dying on March 31st and it was cold in her house! The furnace died on April 1st, and Dawson Heating and Air Conditioning, worked their schedule to fill her in right away! Their professionalism and promptness really made a huge difference in going with their business! I also want to add that they are reasonably priced and are not out to take your money! I highly recommend Dawson Heating & Air Conditioning for your heating and cooling needs!

I had a very awesome experience!

I have called on Dawson Heating and Air Conditioning a number of times to install and service both furnaces and air conditioners for my investment properties as well as my home. In all cases, Mr Dawson and his crew have been professional, knowledgeable and courteous. I highly recommend this company for your heating and air conditioning needs.

Wish I had called them first! Absolutely wonderful! I was very pleased with the tech Mr. Mack. He went above and beyond the call of duty!!

First off... the rear of the work van states Bitcoin accepted or something along those lines. I didnt realize I was ordering A/C service off the dark web. Anyway, I was told my line set was bad and Id need to cut out a bunch of ceiling drywall to give him access to repair the line set. I decided against using this company and called Logan Services. They replaced my A/C and furnace at an obvious much higher rate. However, they used the exact same line set this dude told me was leaking. So far, zero leaks. I tore up the ceiling in my garage per this guys instructions to fix a problem that wasnt broken. I was told the leak was in the compressor, not the line set. Its been over 2 months and the new A/C is still kicking with the old line set. I think the dudes a fool and scam artist. My opinion. He cost me a bunch of headache and money going off his advice. My advice to consumers... spend the extra money- and go with someone wont steer you wrong. This guy was a home warranty suggestion and wanted various trips to the house so he could charge the warranty company.So... youre saying youre not the company who came out? Then please tell me why it took you 4 months to respond and now all of your addresses come up on Reading Rd. as opposed to a Dayton or Tipp City address? What is the name of the owner of your company? Stop trying to fraud people. If my review is wrong, then prove it and report it. You know Im right. People reading this... trust me... this dude is a snake. And hes welcome to meet me and figure everything out... and if youre not the same company, better change your name or do some research. Dawson Heating and Air was referred to me by A10 home warranty.

Furnace blower motor quit working and the house was getting cold. Made several calls to them and got voice mail. They never returned a call or showed up. Had to get another furnace repair shop for service that was out of Vectrens Home Solutions network and had to pay for repairs out of my own pocket ($726).

Always on point

Great and skilled work!!

No response when I called

Efficient

He knows what he did no respect for him if this what we get for workmanship I say .you. Need to close your. Business down please call it a day.💰💰💰💰💹💹💹💹💹