They did an excellent job. Thought I was going to have to wait a long time but it was pretty fast. Was out of there in about 15 minutes. Very friendly and topped off my other fluids as needed.
Great customer service. Didnt have to wait long and prices were reasonable. Staff was attentive to customers needs.
Nice friendly people,got me in and out quick, highly recommend them
I highly recommend this place for an oil change, getting tires checked, etc. It was a very easy and quick process. Bob helped me and he was very courteous and knowledgeable. I was only there maybe 20 minutes. Overall it was a good experience.
Ive used this location many times. They are fast, efficient, pleasant, and most of all not pushy. They get the job done quickly even if there are many vehicles there. Its kept me going back and will keep me going in the future.
Good guys here. Very helpful and efficient. Thumbs up.
I called and explained to the guy on the phone that I was gonna be driving from willows and I would be getting there at 5:05 for serviceon my serpentine belts. He said no problem. We will help you just bring it in. Once I got there an employee there said that he cant do anything with the amount of time they have before they close. I asked to speak to the manager and he told me the manager had left and he couldnt give me the number for corporate. I ended up going to the mangrove location and Pete helped me out with no problem.
Friendly staff, great service! Quick with no appointment necessary.
My wife just got caught in a rainstorm I referred her to the nearest jiffy lube. They were busy but rushed out in the rain replaced her wiper blades in the parking lot and had her back on the road in under 10 minuets. Thank you Jiffy Lube!!! 10 stars.
Great place to get your oil changed, staff is very helpful and efficient. Pricing is great
Very friendly staff, quick service, and very affordable prices.
When I went to get my oil change. I met Bryan the manager. I was met with a very rude attitude and unprofessionalism. I overall was displeased. The whole time I was there, a unbelievably long time, I saw tired frustrated employees under his management. I didn’t even see them take a break and I was there around lunch. Moral of the story I will not be coming back.
This Chico location provides excellent customer service with friendly and experienced service technicias
It was busy, and this is not my issue with them. Once they got to me, it was super quick. They gave me options as well.The issue was that there was nobody at the front desk to acknowledge anyones presence. Im not sure how long I waited. It was less than an hour, and when someone did come in, I was told it will be a few minutes. They were never rude, just busy. Just hoping they could keep better track of new customers or have a front desk person most of the time. Otherwise good service.
Quick service, intelligent employees, can do attitudes. They MIGHT be positioned upon one of the gravitational good luck nodes of the planet. Just sayin...
They neglected to tighten screws on metal plate covering the oil filter. This caused me to hire road service on the highway. Very dangerous could have caused a fire
Dont go there when busy... You will get ignored
Sweet group of guys! Competent and fast also!
Fast and through when they serviced my vehicle.
The only place I take my cars to
They dont enforce the mask rule for thr customers so Im standing outside in the cold and rain because people arent masked in their waiting area. Most of the employees are coming into the building with it way below their nose. Not feeling too safe here. Very unfortunate with how many people they see.
Excellent service.
A+ service. That afternoon crew goes above and beyond good service. Im pleased with the work they do on the car. Speed of service and waiting time is tops. Ive been getting my car serviced there since I first moved to the area. I usually get my oil changed there, but sometimes I get other services such as filters, wiper blades, or light bulbs.
They do good job
Excellent service. I like when they clean my windows for a non synthetic oil change
Had brake fluid flushed, brake became spongy but was working fine beforehand. After flush, brake light came on and brakes would not work properly. Went to Boradori and they found out jiffy lube didnt bleed my brakes properly nor did they seal my system properly and there was a big air pocket.
Friendly and helpful, clean waiting area. Love this place!
A touch on the expensive side but there are almost always coupons out there. Quality and speed are good but it is annoying that they wont blow out the dirt from your air filters (because they want to sell you new ones). Other places will blow them out first then only offer to replace if it needs it. Other than that though they are great.
Always quick, thorough, and efficient. The service is terrific and they seem to do a nice job. I appreciate the vacuuming of my car when I come in for my scheduled oil change, and though I do think theyre a little pricey, its worth it to not do the oil myself. They have nice availability and Ive rarely had to wait longer than tolerable. Also, Ive never gotten my car back with anything misplaced or missing, which had happened other places; nor are they a hard sell about additional services. Overall I prefer them to my dealership for routine maintenance.
Staff are very kind and helpful had 2 grandkids they got me in n out thank u
They are always quick and honest with good prices, will not push product if you dont need it and are understanding if you buy parts from somewhere else. Genuinely knowledgeable staff, worth going to every single time
Quick efficient done right
Besides the long wait, customer service is consistently good
Friendly staff. On the point Manager. Overall a good experience.
Always looking out for my safety and doing a thorough check of my car. I trust these people.
I took my little guy to VCA veterinary. Afterwards we stopped at Jiffy Lube for an oil change. They were pleasant, fast and efficient.
Staff isnt the friendliest. Its expensive for just an oil change. Might as well go to the dealer. Only difference is they are a little quicker.
Expensive but they do a good job
Fast friendly service. Great price what more coukd you want. They service people are very willing to show you yoyr old parts and you can verify they are kept away from your vehicle until the work is done. This makes trusting your vehicle to them an easy choice.
Our family was in Chico for the Holidays and we needed our van serviced. I called the Jiffy Lube store on Notre Dame Blvd and was greeted on the phone by Allen. I could tell by his responses that this store had great customer service! After arriving at the store I again was greeted by Allen and in no time at all I was escorted to the waiting room. It didnt take them long to go over with me about my car. I can honestly say I didnt feel any pressure to buy anything that my car didnt need. Before I left, Brian the store Mgr. stepped in to make sure all my needs had been met. It take a lots of training and knowledge for everyone to work together as a team and this store has it. I wouldnt hesitate (if needed) to bring my vehicle back to this Jiffy Lube next time I visit Chico! Great Job!
Dont go here they dont know what they are doing. Go to lube express on Mangrove.
Brian the owner and his staff are always so courteous! They never try to sell us any thing we dont need. Fair prices, quick service, I actually TRUST them with all of our vehicles! I wont go anywhere else
These guys are very professional. They are straight forward and efficient at what they do. I came on a Monday afternoon about 3:30 thinking it might be too busy but I got straight in. This will be my spot in Chico for oil changes and anything else they can do. The only reason 4 stars instead of 5 is the waiting room was hot and muggy.
Very friendly people. Quick and efficient.
Also great services some times the prices canbe high so i only afford oil and filter but pefure to go through jiffy lube only.
Lied to me about air filter... it needs replaced badly, they said they inspected it and its in good condition. Lied to me about my battery water level, said it was fine but its low and needs topped off. The worst thing though, they lied about filling my transmission fluid... the main reason I went to them... I took their word on this even though it didnt sound or drive as smooth as it usually does after being serviced, and I didnt check my level til a couple weeks later after I noticed oddly hard shifting... its bone dry. My tranny leaks, but not THAT fast. These guys showed no regard for the proper care of my vehicle. My car is old and needs TLC and now I may have further damaged an already old transmission. I wont even be returning for the free top offs... this is unforgivable, I feel robbed. Not to mention they over filled my oil.
Worked at Jiffy Lube for 6 years and gotta say we would not have let our service go this bad. Service was quick but windows looked bad still bugs and streaks from squeegee and they only vacuumed the front seat not the back. would not fly at my store especially for a basic oil change for over $40.00.
Friendly and well informed owner and staff. They helped me figure out my auto problem and I left with better gas mileage to boot.
Fast service, friendly service and a clean waiting room with many magazines to choose from.
Good service as always. Excellent help and information from Esteban.
Great service! They do not try to push on you extra service needs.They tell you the facts and let you decide.They went an extra mile for me and it was greatly appreciated..
I go to this location about once a month. I have a fleet vehicle that needs to be serviced regularly. Ive been here at least 5 times this year. I pulled in today and said all I needed was an oil change. They changed my air filter and cabin filter without even showing me if they were dirty and then charged me $129.33. Never asked if I was ok with it. They said they already ran the card. I hope that extra 60 helps with the $1000s they will lose in lost business because I will not take my fleet vehicle or my 2 personal vehicles here again.
Great service, efficiency, and honest poeple!
Bob and his team are amazing!
Very fast and efficient service!
Had oil problems and they told me what was wrong so I could get it fixed at a mechanic. The service was fast and friendly for an oil change, and the guy at the counter was tops and on the ball!
My son and I have been taking my truck in for lube and oil at Walmart for years now but our last experience at Walmart was terrible. I pulled up to the Jiffy Lube on Notre Dame to give the a shot on Sunday, boy I tell you they exceed Walmart. My son and I were in and out within minutes. This is the spot to stop for you vehicles servicing. Kind staff and very efficient with the services the provide.
They always do a GREAT job!!!
Great service!
Always super fast and a pleasant experience.
Price point does not match features and benefits....too expensive, not going back
My car was in service, after drive home open the hod these have some part open and not cover back, inside car small change is gone. bad service.
Have your oil changes done here.
The service was fast and respectful.
Very nice staff!
I did a great job
Awesome service!
Fast oil change, sub-prime customer service.
Quick, friendly, helpful, and not badly priced
Always excellent. I go no where else
Fast friendly service highly recommended!
Great customer service
Excellent staff providing fantastic service!
Went there this morning and got terrible service, both guys I talked to smelled like weed, didn’t check transmission fluid, brake fluid, washer fluid, power steering fluid, didn’t check tire pressure or air filter, I would call to complain but I’d probably just talk to least stoned person there.
Quick service and good customer service.
Wonderful service Will be back. Should of gotten ten stars.
Great service and very friendly staff!
Dog and people friendly
Typical good service.
Very nice and fast
Fast and friendly
Quick seevice
Fast and clean!
Great customer service
Fast and friendly
Sergio is the man
In and Out, just like they promised.
Cool people
Always trying to sell you,something
Fast and friendly service