I have always had excellent service from your team. Worked with Eric today and he was very helpful.

Joni Ginno State Farm has been our agent for over 20 years. Her attention to our needs and priorities is unmatched. The philosophy of Joni and her staff is to provide information to customers, not sell policies to them, thus the customer is always in the drivers seat, provided the pros and cons of any potential insurance transaction, and never pressured in any way. We have had claims that have been processed with complete support, speed, and efficiency. This business is one of the very few in which I do not hesitate to talk with any of the staff; there is no need to go to the top, as all her employees are knowledgeable, professional, and courteous. Premiums are always competitive and coverage is flexible so a product can suit individual or company needs.With complete confidence I would highly recommend Joni Ginno State Farm for your insurance needs.

I highly recommend Joni and her team. They are always very knowledgeable and helpful. It’s hard to find a business where the employees actually care and treat you like family. That is exactly what you will find here. Thank you for being so great!

The staff is super helpful and let you know they are Okay if they arent the best option for you (we just moved to an area they State farm doesnt cover). Super sweet and help you out with any questions you have.

Joni and her excellent team are the best. She is my one responsible source for all my insurance needs and I would recommend her to anyone.

Always helpful, and willing to go the extra mile for clients. Take it from a appreciative customer.they solve problems claims and more, for me. Thanks team! VERN

Theyve taken care of everythingThe only thing they dont cover so far is full timer insurance for rv dwellers

I was with Joni Ginno-StateFarm for 18 years until I moved out of state. Her office has amazing service and Joni will talk to you 1 on 1 each year to make sure all your need insurance and financial needs are met (I had a car loan with Joni.) I have yet to find an ins. company in my new state that does this type of service (including State Farm office here.) Thank you Joni and Staff for all those great years.

Awful service... Stay away from State Farm and Joni Ginos office. The CAMP fire was a horrible event and this office made it 100x worse. BEWARE!!! They will not pay your claims and make you fight to get the benefits you paid for.

I have been referred to Joni Ginno numerous times for her superior customer service. Her staff members and herself truly care about their customers and want to provide them with the best services they can offer. I have lived in Chico my whole life and have never met a more kind insurance agent.

Not happy with the staff. Very bold, and they enjoy talking down to you. I moved to Allstate

I have been insured by Joni and her team since 2006. It is a joy to work with her staff and I truly feel that they are looking out for me and my family! Ask for Melissa!

My parents home burnt down in the camp fire, Jonis knowledge, professionalism, and compassion were comforting in this difficult time and her service is second to none, thank you Joni, the Medin family.

This team has always been a great help and have always met my insurance needs. They are kind and professional and really on the ball.

Very professional and responsive to my insurance questions.

Always very helpful and friendly staff.

Joni and her team are the best!

Not super happy with the service at this location.