Save your money. They require you to use a sort of in-house laundry debit card that will only accept deposits of $10 at a time. This essentially forces you to lose money if your intent was to go once and never again.You end up stuck with a laundry card you dont want to use, but have $5 - $15 on. Washing machines are also relatively expensive, near $5, and the driers are only free the first couple of times.By the end youre out almost $20 if you have any type of load. Its a trap to get repeat business instead of just . . Being better.
Got to laundromat at 10:45Employee named Robert tells me they are closed after I bring my basket in although sign says closes at 12am. Then refuses to give me manager contact info or corporate information. Then says he wants to go home early and can’t wait to close!!!!Horrible customer service DO NOT RECOMMEND THIS PLACE AT ALL
Pros: nice staff, clean facilities, abundance of working machines, good layout to the laundromat; even a few OK amenities like available washing products for purchase and a clean-enough restroom. Plenty of free lot parking.Cons: too many machines out of order or in commission but poorly functioning, free dryers take FOREVER to dry, hood element as a function of the location.5 stars for grace under pressure, -1 star for the times a staff member is hiding and you need help or the other customers are getting rowdy and you desperately want a staff member to make some peace but they’re hiding.
I think they charge too much to wash your clothes but they have nice guys machines and pretty clean on my side
Nice place good music watch T.V. restaurant right next door cheap relaxing place
It was nice but a bit noisy the TV and the music was going infomercials over and over and over again I asked the attendant can he turn at least the TV down or off he said the batteries were no good so loudly to give you a headache but other than that my wash was nice and the dryers were nice
A very busy place. Kept very clean; machines, bathroom, and floors. Sometimes, the machines are broken for long periods of time.
Awesome Staff very Clean and great washing machine 👌💯😁
Great place to do laundry.
Free dryers are free for a reason....they dont dry. You literally can put loads in at the same time, but for whatever reason, the washes will finish at different times. One wash gets washed for 20 minutes and the other takes 35 minutes when they are both the same size. Coin laundry? Its 2020.
I like doing my laundry here and have been for months. But as the covid cases rise i feel uncomfortable doing my laundry here. The attendees are doing good with cleaning but not wearing a mask. And they have a sign that says you need a mask to enter. Employees arent wearing a mask and some customers have been in the establishment without a mask
I have my own washing machine but I do need a place to dry. They have the latest machines everything is new check it out.
I was in today two of the wash machines did not calculate the coin count correctly so when I went to to next machine it did the same when I brought it to the attendants attention he accused me of not having enough money to finish my wash which was very unprofessional and informed me thats what usually happens when someone dont have enough money to was they says the washer is not working. No customer service at all he was very ruled. I just wanted to bring it to his attention and he should have addressed it the correct way. When I went to ask him for a complaint number he informed me that I will have to give him my number that didnt seem correct. I feel that whatever our personal belief is we should keep it to herself and address the issues the correct way and very professional and not leave a bad taste in our customers mouth
First time coming here in a long time. Its changed hands and names twice since I moved to the area. Theyve stopped taking quarters and now you have to buy a digital card, and you dont know how much your washer will cost until you get started. I had to add $ to my card. Then it turned out my washer was not working properly! 😒 Not coming back for a long time...
Very nice and clean, nice people around, very good attendant
Workers are great help you in every way nice manWILLIE
Very pleasant and extremely clean.
Ive been coming here for years to do laundry
Great service
I am posting a new review as they have long gotten rid of the ill tempered employee. The workers here are wonderful polite people and Ive been going here for a year now with no issues.
Manager never wears a face mask and gets an attitude if you mention it.
Its not totally dry free anymore
Conveniently located, hours very practical. No ppl hanging out no ppl smoking AND causing you to feel afraid!
Bad customer service very rude it’s just this 1 little light skin man 🤕🙍🏼
This place has pros and cons. The pros are that the location has food restaurants and transportation next to the location. The cons are that they are a lot of broke people that come here that do mess with people. The workers are good and the manager is stern. When I come I just want to wash and dry my clothes and leave. They do have an area where one can sit, TVs to watch local channels, and one can fold clothes on tables.
Love it! We go every two weeks. Depending on the day you may have to wait on a dryer seeing that they are free. Also its best to spread your laundry over a few dryers to have them Completely Dry if you are washing in one of the bigger washers. Covers dry separately as well. Workers are helpful and informative. And keep the place clean!
Its the clean place safe the washer & dryer excellent
The manager or employees who work there are rude and dont have people skills...basically cant communicate with the customers in a respectful way
Clean great value washers and dryers are free. Staff very nice. Last wash late like 10pm...very convenient.
I love this laundry mat to wash my clothes 😁
I asked the supposed manager to use the bathroom and she replied bathrooms for customers only and rolled her eyes. Even after making her fully aware that I had 4 bags of laundry!!!! This lady went back to eating as if I said nothing!!! I asked to speak to a manager and she replied I am the manager I asked her name and she replied Im not giving you my name and rolled her eyes again! If my girl didnt have to be at work in a few hours I wouldve left immediately and so I just sat there during the wash...folded my clothes and left without ever using the bathroom!!!
I love this laundromat! The prices are low and very reasonable. Free dry after washing clothes. It has a bathroom and chairs to sit and watch multiple TVs. Just dont go on the weekends. Too crowded.
I burnt my arm on one of their dryers, 2nd top dry from the changr machine. Theres a sign that states, Dry Gets Hot Use Medium Setting. Packed to capacity with customers using every washer and dryer, after a gentlemen finished I decided to use it. While putting my last bit of clothes in I burned my arm. I told the man who worked there and reeked of marijuana that I wanted to file an incident report and wanted to speak to the owner. Rudely, he tells me You dont want to go against those millionaires. Who the hell does he think he is? Then had the nerve to try to get me to sign a form stating I still used the dryer even after I put my clothes in. Trying to make it my fault. Apparently, this was a problem before I used the dryer because there was a sign there. I didnt sign a damn thing and hope the owners look into this matter because I will stop at nothing until they do and hes disciplined.
Awesome spot super grateful for the attendant helping me my clothes
Nice owners and lowest washing price Ive ever seen.$3 for small, $5 for Large, $6 for Extra Large. The dryers are free, but my only gripe is that the dryers only dry for 10 minutes at a time. You cant change it.
A nice laundromat tucked away in a strip mall but clean and all the machines work. The workers were attentive to my needs and was there johnny-on-the-spot if I had any questions a nice place to get your jobs done.
I just moved to the area and I only come here because it’s close to me.The attendant here has a terrible attitude.Older dark skin black female.She took up 3 washers and 3 dryers in a place with already limited amenities.During peak hours.People were waiting for a while.Do your laundry before or after hours.Tacky and unprofessional.Its clean enough I guess.Too many inoperable machines. I’m sure the owners are not aware of these problems.
There was good service but the bathroom room could have been cleaner and the trash could have been took out but other than that the place was nice there are machines to get toys and food and the washers are clean but I will say a lot of dryers were out of order and they need to fix that if they want more customers
Only gave it one star because no stars was not an option. This is one of the most ghetto laundry mat around.... washed my clothes using the $9.00 machines and my clothes came out soaked told the clerk that was on duty and all she could say is that we used too much soap.... would not give us another machine Instead just said it was our and fault and for us to go to the sink and ring our clothes by hand.... like really what was the point.... even went as far as calling the cops saying my husband was causing a scene! Smh! Don’t bother going there!
This laundromat is exceptional,i like how its tack, washing and drying is 1, 2 step.i have found nothing wrong with this place, its very good,i was happy with all of it.its definately a monies worth.decent folk go there.
Im in the laundromat now...1/5/2019....more than half of the washers are not working....I thought this place was going to work out....It NOT!!!
The place was very clean and there was a great atmosphere there .the washers and dryers were easy access.
Good neighborhood laundromat. Just make sure that you get there early because it gets really crowded.
Came at 10:24 told me even though they close at 12:00am there’s no way that I can wash because I won’t be done in a 1 hr 30 mins are you serious I had 2 small bags 😑
WARNING:VERY RUDE OLD MAN EVENING STAFF-member HATES WOMEN! locks paying customers out at 8pm and makes up his own last wash and closing hours! Management is totally aware and has posted signs for their customers but he still locks the doors. He specifically talks down, yells, turn away, and humiliates women customers and extra friendly and inviting to men customers. I saw him invite a non paying customer that was a man in to use the bathroom because he was about to pee in by the dumpster and not even two seconds after the man was in the door two younger females reached for the door handle and he immediately jumped in their faces, stood between the two young ladies and said aggressively said “Where are you going” three times! Then pointed to the blue sign and made them read it like they were slow. He’s a hypocrite. Records of these events and operating on behalf of this location or overall business would be interesting. Putting the color of a persons skin aside, recording a staff member like this and posting them online would easily go viral overnight.
Very clean, helpful staff, good working machines & time saving.I love washing at this laundry mat, keep up the fabolous work guys.
Clean and affordable. Owner is pleasant and helpful.
Very clean place...will continue to do business here
Its convenient but they close at 10:30 and not 12.
Very clean, great staff!
It’s no where like it use to be. I hate to say it but it was better when the Asian had it because this new black owner is clearly all about the money and not for the people
Great high but great
Some dryers are inoperable at times causing others to wait. Watching the attendant mop the floor with dirty mop water that smelled like old garbage on a hot day.
Clean washing machines work well
..Just stay away from that old man staff member that yells when talk and makes up his own rules for customers to follow
Music is great!
Cant beat wash here dry free.
No laundry carts machines low on water
Very friendly workers and people
Prices for the washer 10.50 7.50 3.75 and free to dry
Well, Im Hispanic remodeling a house around this area that 99 % African American neiboor, I googled this laundry web said it closes at 12am, well I got there at 10:10pm, as soon as I walked in the laundry attendant starting rushing me & following me around rushing me to get the washer working by 10:30 pm, so I got frustrated got my clothes with out washing & left the attendant never apologize or try to stop me from leaving with out washing, if I can give this laundry a half a 🌟 I would do half or non because I didnt get to wash, or maybe if was Black the attendant were been Nice to me who knows anyways ; I strongly advise You if arent Black dont wash here .
Clean. And helpful workers
Need to repair machines tho
Unprofessional! They have the freaking heat on in August, the change machine is down, the washers are raggedy and then they don’t even have assistance to help or answer questions
Great machines, great service
EVERY time i come, the attendsnt is late. Like now 30 minutes
Ever since I moved to south shore Ive been coming here. I like it a lot
Clean and machines always working unlike some other places nearby
Too crowded to inter the doors...I turned around and went home.
Opens @ 630am closes @ 11pm
Dry free nice prices
Plenty of spaces to wash and you dry free
Very friendly
Great place
Ok
The worst
Great laundromat!
It ok
Never open on time
A washing we go
👍💯
Okay
Cool
It is what it is....
Okay
Clean