It is not until you experience exceptional service that you discover that you had been mistreated and had been receiving poor service such as the service I have received here. In fact I was made to feel uncomfortable, in fact I was triggered and oftentimes I could sense that all eyes were upon me. I was merely minding my own business, I was merely washing my clothes, I was merely folding my clothes, and yes I was expecting to Be socially distant. Be socially distant from others so I arrived early in the morning. It was the day that the aggressive steroid filled man who stood in front of me with his arms folded as he exclaimed Im not moving! While he was not wearing a mask. I dont know what part of that was extremely wrong because all of it really is why would he not move to allow me to pass? The mother and daughter who arrived there typically on Sunday mornings were nice at 1st until that day that they occupied all 5 of the large units I had asked politely if I could use one of them, number 13, and she the elder expressed to me that I could. But then she began to fill it after I had waited 25 minutes and again I felt disdain I felt as if it was a club. And although I paid a fair price I was not invited to join I was socially rejected. It was obvious I did not return there to day and I went to another laundromat and it was the best service I have ever had in my entire life the end.
The service is always of the highest standard. There are no traces of previous stains. My garments were immaculately washed and folded. The service fee was also within my price range. This is a spot that I highly recommend.
GREAT laundromat. Cleaner, better-run and moreaffordable than the other places I’ve been to in the area. The owners and employees were extremely kind and helpful as well.
It used to be my go to but half the machines between the washers and dryers are out and they’ve really gotten ridiculous with the prices. Parking is what brings the customers in and the cleanliness
Super affordable if youre C. Montgomery Burns. Smallest washer is 19 quarters.
Very clean I havent been there in years it is the same its always clean
Owners and employees are THE BEST. This place is cleaner, quicker, and cheaper than other laundromats on the North Side
Clean place. not too busy. last load is at 7:30pm, so, keep that in mind when coming here as they close at 9pm everyday. they do open at 6am.
Been a customer @ this Laundry for over a 11 Years since 2009. Great Laundry Mat! A+
Ive been going to this place for years the employees are helpful and all around the clean place
Snobby staff made me feel unwanted.
Facility Is always clean and great customer service.
Super clean and super friendly!
Great parking and access to other shops. The place is always so clean and the staff are incredibly helpful and pleasant to work with! They have plenty of machines ranging in size and enough space for folding. My go to for laundry!!
Super clean facility with owners onsite...they were extremely helpful. Would definitely go back!
Wash & Fold - Easy Access / Huge Parking Lot - Cold A/C - VERY CLEAN! - Super helpful staff!I have been using their Wash and Fold service for several months now. They are very quick to turn around the laundry. Everything is ALWAYS done perfectly, from the wash to the folding and packaging for pick up. I know they do pickup and drop off, too. But its easy for me to visit the store because Im on Clybourn often. Extremely reasonable prices. Great service!
They did a great job for my shop towels. Dropped off and picked up later that day. Even washed the bag and folded them. Thanks
Just dropped off my laundry again. This place is AWESOME!Very VERY clean well maintained coin laundry worth superior drop off by the pound service. The owner/manager Alice is absolutely wonderful and very customer service oriented.Great prices, excellent turn around time with wonderful customer service makes this spot worth any drive. Great Job!
I’ve been dropping off my laundry here for years, I don’t have in-unit laundry but honestly they do an amazing job. Good prices and great people.
Very clean facilities and abundance of machines! The staff goes out of their way to be helpful and the location is convenient right next to eateries and Jewel! At times some machines are out of order but I come here weekly and it seems they fix machines promptly within a week or 2! Would definitely recommend!
Super clean and neat, high celling, bright and pleasant environment, very good price without compromising the great service. Offers wash-and-fold, and pick-up services. Many long-time loyal customers. Great location - public transportation hardy and plenty of free parking. thumbs up!
I have used the facility many times to clean our X-large moving blankets that we use in our business. I find these machines at this location are always in clean condition and the machines clean them better than other laundry facilities. Like everyone else writes, it is clean and I have never had a problem.
Best of the best!!! Plenty of top-of-the-line machines, friendly staff, and awesome hours. I bring my laundry here bc my building WD is a piece of junk. The wash & fold service runs me about $20 but it is totally worth it. The way they fold is like getting new, neatly folded, clothes. I wish there were more just like them.
Came to do some larger loads of laundry and this place was amazing. The woman working was helpful and keeps it very clean. There’s even a coin dispense for quarters !!
Absolutely a rip-off! $4/small load and $.25 for 10 minutes of dryer time. You will drop more than $5 a load just to have your clothes completely dry. Also, the wash machines smell moldy and my whites turned yellow. Stay away!
The new machines arre fantastic. The parking is very convenient. Excellent location. And the store is extremely clean.
This place is cleanest laundromat I never been. The people works here so nice and helpful, I have to leave after put in the washer, they help me to put in the dryer. When I back and everything is fold. Thank you Yolanda.
I have always gone to this laundromat, but now its time to find a new place. Half the machines are out of order. I needed two medium or one large and one small. That combination was not available on a Monday at 5:30pm when there very few people in the laundromat. Prices have gone up here, and I am not about to pay $14 when it should have been $10 or less for my laundry. Also half the dryers dont get hot enough so I end up wasting an extra 30 minutes to dry my clothes, which is a big deal when there are no comfortable seats!
Service was awesome. I travel for business sometimes I need a full service while I am at work and these guys have an excelente service. They pickup and delivered my laundry right outside my hotel. Totally recommend and definitely will use it again.
Always clean and always friendly users and management also. They also provide drop-off service for those with a busy life style or have a busy weekend.
This is the place I got my laundry done. They are really good, clothes nicely folded, shirt are hanging like dry cleaner. all color sorted. I used them for over two years, still love the job they do for my clothes.
Clean place and machines wash clothes good but prices too high and no free drying.
Never packed. Always nice
Not customer friendly@all😒
The Place is very clean. People are very friendly and always willing to assist when you need it. Their wash and fold service are the best!
This establishment is extremely clean and the staff are helpful, friendly and accommodating. The location is perfect with ample parking and easy access.
Absolutely love this place, its convenient clean and near to other shopping, the owners is a doll she makes you feel so comfortable and welcome,
They did awesome on my comforter, they feel like new and smell so good!! very nice place to drop your laundry and pick it up so cleaned!
Nice laundry nice place and machine can trust this place
Went across the street and left my clothes done in the washer for a max of ten mins. They took my clothes out of the washer and put them to the side in a wet pile. At least have the decency to throw them in the dryer if you take them out. On top of it, they are overpriced and there has been many times my clothes smell after using their washers.
Clean. Nice large machines. Lots of parking. Grocery store nearby.
Nice and clean kinda expensive and it was cold but, overall ok
This is the cleanest laundromat in the city. I go out of my way to use it.
This place was not worth my trip. The Place says it closes at 1030pm.Last wash at 930pm.I was there 9:32pm and owner locked the door right in front of me with all my loundry bags. Teling how sorry she is and giving big smile.Thats the way to do the business. I strongly suggest to find the other coin loundry who happily accept their clients
Absolutely horrible service, the most disgraceful and disrespectful customer services for a business. Warning the machines steal your money and they act like its your fault. DO NOT GO HERE!!!
This place is awesome due to its proximity to so many shopping places. Youve got a Jewel Osco, Aldi, FedEx, Starbucks, AT&T Wireless, Starbucks, Old Navy Marshalls and many other places right there so as long as youre comfortable leaving your things you can pass the time easily.
Very clean and the machines are relately new. The owner Alice is usually on site and she is super friendly.
Nice place to get your laundry done.
The cleanest laundry mat as well as taller ceilings making it feel much more open and not cramped with hot laundry mat air!Satya
If you need to do laundry, this is the place. Big machines, clean, and they have everything you need.
Very clean and nice laundromat, easy access to it and lot of parking right in front. Open long hours and people work here are very helpful.
Stinks, expensive, staff are very brusque, and most of the time, there are running, yelling, screaming kids. Not a place to go if you can help it.The machines dont work half the time so youll end up paying double for the same crappy service. Plus, the free wifi apparently attracts people who arent even doing laundry so there are a lot of random people just hanging around.
Plenty of machines. Never had any issues
Nice facilities
Best place to do the job.
Nice workers very clean
I was washing my moms clothes here
Great place
Clean and full of variety size machines.
Theyve lost up to $80 worth of garments plus raised their rates June 2016 12%! Ill edit my opinion of then if they can fix my problem but until then avoid their ineptitude.
Clean place..