Maruwa is awesome. Very honest and courteous gentleman. Hes a lot younger than I expected because he sounds very mature on the phone.He Took a look at my computer and diagnosed it free of charge. He also recommended that I buy a new laptop instead of fixing it because it wouldnt be worth the investment and theres no guarantee how long the problem would stay fixed (GPU problem). So he definitely doesnt try to scam you of your money. He even helped me find the part I need online if I did decide to fix it. I am a busy man because of my work with the Toastmasters International and this shop made my LIFE SO MUCH easier.I would definitely recommend this place to all of my family and friends