Tony at SMB was great helping me get our mail moved from SBS 2011 to Exchange Online. Im in IT as well but this project had enough unknowns to me that I wanted to get someone else involved. Im glad I did since they were able to answer all my questions and concerns. I will continue to use them going forward. Thank you guys!
SMB Help Desk has excellent response time and resolution to any IT issue that may arise - including (but not limited too): problem solving, purchasing any computer equipment, network issues and/or providing cloud services. No project is too large or too small. All the staff we work with are very professional and you never get the run around with them. Highly recommend their IT services for any small to medium size business.
Brian Shin and the SMB crew expertly handled our original implementation. Many, many projects later, they remain a trusted and valuable partner as we continue to customize Salesforce and integrate apps for our business.
As the COO of a cutting edge telemedicine company, one of the best decisions I made early on was to hire The SMB Help Desk to handle our Salesforce development, phone system, and be our Managed IT Services provider. Not only did we save about 50% vs. hiring an in-house IT department, but more importantly, the quality and coverage of their IT support is far superior to anything I could hire in house at the same cost.
My company is working with SMB Help Desk on a custom Salesforce connector and theyve been very helpful, professional and organized. Highly recommended!
A great group of IT professional who are passionate about their customers and aim to create long-term partnerships.
I love working here, great energetic ownership and staff