Framework Communications has been an excellent company to work with from everyone in the help desk department to all the different IT specialists. Everyone at this company is extremely pleasant to deal with and very quick to respond to phone calls or emails. Their follow-up is also top-notch. I would highly recommend this company for all your IT needs.

I have worked with Framework communications now while working at a few different companies.  Amazingly they have consistently delivered the same CareFree IT experience no matter which company I work for.  I always talk to a live person every time I call.  I used to dread calling the IT department but now it has become a pleasant experience where my issue isnt only fixed but I learn in the process.

I will admit I was nervous about switching away from our telephone provider and to the VOIP system Framework was trying to convince me of. Porting phone lines over to another provider, only to find that the service and quality of connection you are receiving does not meet your standards, if a difficult decision to undo. I spent a lot of time researching, testing equipment, understanding the real costs, etc.Framework has exceeded my expectations. From the sales person Adam, to Maggie managing the order, to Chris who came to install and support and Mark who has been supporting / customizing, everything has gone as well as can be expected. This is a big change, and changes are inevitable. They have literally worked overtime helping me implement all the features I asked for. I simply would not have had this level of flexibility with a traditional telephone provider. They have worked projects in their labs to help provide me the myriad of requests I had to make sure our phone system acted exactly as we wanted it to.I cannot say enough good things about the whole process. I definitely recommend Framework for all your IT needs, and in particular can provide personal experience with the VOIP product they sold me.Great job to the Framework Staff!Tom McCauleyOperational Director, TOPS Veterinary Rehabilitation

Truly valuable and completely professional from start to finish. I highly recommend Framework for their quality and innovation!

Framework truly is the worlds best IT dept. I have a small medical practice and couldnt possibly afford to hire even one IT professional and they deliver their whole team and service for a fraction of the cost. Frameworks CareFree IT is especially helpful for medical providers because they regularly audit and maintain our practice with HIPAA compliance best practices!Couldnt more highly recommend an IT service provider!

Framework communications has delivered a world class IT experience for me and my many companies for over 7 years. They arent just our IT dept. They are extension of our day to day team. They even serve as our part time CIO and provide a level of reporting and insight into our IT services that truly gives us a competive advantage over our competitors. They have saved us well over 60% in overall technology spend while improving the level and quality and overall expanded our services and capabilities!

Fulfilling all the needs of their clients is something the Framework Staff pride themselves on and uphold to the highest standard.

This is a team that never lets us down. Great customer service!

Informative, intuitive and instinctive approach. I highly recommend.

Framework is simply the best managed services provider Im aware of.

Just heard them on the radio a month ago. They do an amazing job training and hiring veterans!

Couldnt be happier with the customer service and support. Highly recommended

Framework CEO is ambitious, motivated, a visionary, and is revolutionizing the delivery of IT help services .

Why is your girlfriend and all your employees posting fake reviews? Very shady business practice.Now five more reviews from acquaintences have been tracked in the last 30 minutes to this company to bury this one......gone from kinda shady to extremely shady.

The best in Chicago!