Don’t count on these guys. They make their own hours. Whatever the hours say, they close 30 minutes earlier and open 30 minutes later. The doors will be locked and they’ll just look at you and say their closed.
I called to make sure they are open since website says 5. They said they are open another 40 minutes ( it took me 10 minutes to get there). They were locked. I called and they said they had to shut down. I drove all the way there for nothing. I asked for the owner number b/c they have done this before. They put me on hold and hung up on me Unbelievably unprofessional. And drove out of my way and out of gas. Thank you for stranding me.
As youve probably noticed, theres very mixed reviews for this place. Ive only been once, but it was an excellent experience. Today my wife and I went to have her new used car registered and get plates. There was no wait (maybe because of COVID). Both employees we chatted with were friendly. We were in and out with everything, plus city sticker in maybe 15-20 minutes. Easiest car registration Ive ever done. One thing to note, there is a fee if using debit card, so if you can, bring cash instead.
Ive done ALL my monies based transactions here for many, many, MANY a year!!(😨😕Im old!!😳) The staff, headed by Gloria who has trained and imprinted a high standard of customer service and care, are genuinely happy to see you and are great at anticipating your needs and services and do a phenomenal job of troubleshooting any and all existing or future incident. They remember your family and children and have always been greeted with a happy birthday at my first visit in that month! Can you tell I love this place?!!😳👍 Indeed a gem among the ever changing neighborhood.
The Lady was very rude and unprofessional. Not helpful and didnt let me finish saying what transaction I wanted to complete. I will NOT be doing business at this Currency Exchange site again!
Got here before 8pm and was closed. The girl inside waved me away.
My son has tried to cash his After School Matter check for his freshman, sophomore and junior year at this currency exchange with no success. This is the last straw, Im contacting BBB. 3 of his friends cash checks in his face, while hes told your not in the system. 1st year he only had SS card and birth certificate, I got him proper ID, No excuse for year 3 for a well known check that the mayor issues to high school students. No need contracting owners cause they dont respond. But I got the remedy.
Girls are nice to the costumers some new, alma is cool and Gloria
Very unprofessional staff, these Mexican ladies would not help for anything, instead of helping they just sit around laugh and sit on their phones and talk about other people
Was here just now, everything good,resolve all my question.
Tough to get things done here. Staff can be challenging to work with. Go to a different currency exchange if you can manage it.
Worst place to do business. Waited for them to open late and then they could not notarized my documents. Don’t waste your time going to this unfriendly place.
UseLESS to the extent, one had no name and the other had to get permission to provide her name. So sad.
Had to be the worse service ever. So bad I’m currently filing a complaint / report to the business alliance.
Lady said ID’s are required for transactions and that its state law however this was a lie. Money order was well beneath state limits.
To slow line always long they need help