My 5 stars began with the ease of doing business with Sandra K. She was clear, concise and straightforward. Absolutely recommend working with her.The experience closed out with Jorge R onsite as he patiently showed multiple cars, pointed out features and walked us through the sales process. Jorge was attentive in his follow up and brought the team together to make a competitive deal.

The team at Mike Anderson Chevrolet is great! Janelle and Bryce were friendly and very helpful. The dealerships I have been to in the past have made me feel uncomfortable, not here. It was a great experience, they truly enjoy helping out their customers. Thank you for the great deal!

Wow what a salesperson is Joe Ayala, extremely polite and extremely knowledgeable in his profession. This guy really stepped up to the plate in making buying a car experience a great experience. Thank you for your great attitude and for being such a great person, I only had wished that my past car buying experiences would have gone the way it did today. Thank you for being so respectful and to the point with what I was able to afford and not trying to any gimmicks. My brother stay true to yourself and keep up the great work. To Mr. Peralta thank you as well sir .

Wow! Words can’t even express how impressed we were with Joe Ayala. It was the perfect customer experience we have ever received purchasing a vehicle. From the moment We reached out we were immediately connected with Joe Ayala like he was meant to put everything in order. He was absolutely responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and our satisfaction was unparalleled- going above and beyond in every aspect! We are completely beyond happy and satisfied. We not only recommend Mike and Anderson Chevy but Joe Ayala is someone very pleasant and to put your trust in while purchasing your vehicle.

Went in looking for my second car since I was due for one. I went in looking for a Toyota and something within my budget with low miles. Janelle helped me and man, SHE IS GREAT. Girl deserves a raise. She went above and beyond for me the entire 5 hours I was there! She didn’t push anything that I said no to, she didn’t make anything feel forced, and was just extremely friendly. I’m used to dealers trying to push me around and she didn’t do that once! I walked out with a great deal and I probably would have ran away if she was pushy. She was very informative and made the entire experience stress free. ASK FOR JANELLE! YOU WONT REGRET IT!

Purchased my Chevy Tahoe last week. Andrew made it incredibly easy. Helped me get the most for my trade in and was quick to find me a good interest rate. The entire process was so fast! We were in and out. Diego made sure we left happy and helped us set everything up on the new car. Would definitely come back when I’m ready for another car!

Had a great shopping experience with Carlos, he was a great salesman. He found me my car and was very nice. And he was able to speak Spanish with my father and made the ecpirence a lot easier. I would give Carlos more than 5 stars.

Diego is a GREAT salesman, he has a passion and devotion for what he does. He is honest and he helps his customers as much as he can. We have purchased a total of 3 cars form Diego. My family has been nothing but happy with all 3 cars. I would highly recommend asking for Diego as soon as you walk through the doors. You will not be disappointed, it really has been a pleasure working with Diego. Thank you for listening and striving to give us great customer service!!

Very glad the Service Departments vacation is finished and I appreciate the Welcome Back freebies. I received personable and personal treatment as usual from Mike Andersons fine staff. Hopefully this dealership will remain a neighborhood mainstay.

Great service! Very attentive and gave us a great deal on our GMC Terrain We recommended Jonathan Miranda our sales rep! Thank you also to the manager Paul Dome for helping with the process and Logan for making our paper work so easy.

They’re service department is very rude they’re (third in command) supervisor, as he calls himself, did not care when I spoke to him about the rude employee instead he wanted me to calm down and stop yelling at him although he cherry picked the situation. Chevy has really lost its reputation, they just won an award for the most reliable car five years ago now they refuse to fix they’re issues with the Malibu model, I just wanted to know the price of some sensors on their trash transmission but couldn’t get a solid answer classic bait and switch tactics over the phone. If you just buy a Chevy do not come to this location they don’t value your time or your dollars. I’d say just sell for foreign vehicle Kia Toyota Honda which ever you prefer

Jorge, the salesman, is fantastic, knowledgeable about the vehicles, and an invaluable part of the Mike Anderson Team. The management and finance department is engaging and kind. The only Beef I have is with GM. It seems their quality control is off. A 2021 2SS should not have swirl marks on the paint. Im waiting for my paint protection appointment. I have no doubt they will fix all of the imperfections.Update: Sales dept are fine. It seems more knowledge needs to be taught about paint protection. For the price, I was expecting a paint correction to remove the swirl marks and scratches on my new convertible Camaro 2SS. For the A package, it is not the case. For 3g it is nothing more than a clay bar, buff, With an undercarriage and interior spray down. If I had known I would have saved my money and gone to Elsewhere. Where I would have received a true ceramic coating had all imperfections and swirl marks, scratches removed for the same price. Do not buy the paint protection from the dealer! A brand new high-performance vehicle that costs almost 60,000 dollars should have flawless paint on it.

They really take care of you helping you finding the car you want if not they try to find you a car within your price range. They are very friendly and courteous. They will not let you walk out without having a vehicle. Carlos is the salesman that helped me walk out the door with a car. Thank you so much is all I have to say ☺️😊 ❤️.

Came in to trade in my 2018 Trax and I finally got the car I always wanted thanks to Jorge R.. he actually listen to what I wanted, was professional and made me feel at home thank you Chevy

After receiving the worst customer service by the manager at the VW dealership across the street, I decided to explore my options and visited Mike Anderson Chevy. I was promptly greeted by Joe and the team. Even though it was almost closing time, I was given a memorable customer service experience. Joe was very personable, friendly and patient, it felt like I was talking to a friend rather than a salesmen. Long story short, I bought an SUV right off their showroom that night! Recommend!

Had a great experience at Mike Anderson Chevrolet ! Felt great to have Spanish speaking staff ! Will definitely do business with Them again easiest purchase ever no hassle simple and easy made my dream come true of owning a Chevrolet Tahoe ! Huge shout out to the general manager what a guy !! I believe his name was Andrew Ramus ! Thanks Mike Anderson Chevrolet Of chicago !

Attention all ladies: ask for Janel, she is amazing! She was as no-nonsense as I am and made it easy for us to test drive and buy my New Car. You wont be sorry if you ask for her help. We shopped for hours for few weeks at carmax, online, and few other dealerships, and we loved her 🥰😁😎

I had an amazing experience no crazy selling tactics just straight up professionalism with the sales rep Carlos Neriz was very helpful with all the questions I had about the vehicles I was interested in. At the end he and the managers did an amazing job working with me. Will definitely recommend them to my friends and family. Keep up the great job. No questions ask definitely great buy.

Had a great experience with Edgar and the Team at Mike Anderson Chevrolet! Thanks forthe upfront and honest transaction. We are very happy with our purchase and highly recommend working with Edgar.

Mike Anderson was great Victor did a great job on showing me the features on my car recommend this store for anyone looking for a car

Mike Anderson Chevrolet is a GREAT place to buy a car! I’ve had nothing but GREAT encounters with friendly and helpful staff! Amazing customer service! Great team!

When to trade in my car for a newer model and David Ramos was very helpful and made sure I got the car that I wanted . He informed me of everything I needed to know about the car. The entire staff was very professional . Thanks David . Left the lot with a great GT.

Came to buy my very first car here today and the experience was great. Calvin was very friendly and answered all my questions and concerns. Took the car for test drive and he was telling me all about the car features. Thank you Calvin Williams😉

Janelle and Pedro were very good to me and made sure I got the deal I wanted. Ill bring friends and family to this exact dealership! Make sure you ask for them!!!!!

I was very impressed by Mike Anderson Chevrolet. Everyone was very friendly and made my experience comfortable. I worked with Edgar and was extremely happy with the outcome. I am super excited about my new 2022 Trailblazer and when my lease ends, I look forward to returning for my next car. Thanks Edgar!

The first and only place I’m buying a new vehicle ever! I bought my 2014 Equinox here a few years ago and popped in today to figure out how much I could sell it for in order to get a new car. Diego was awesome and made sure I was taken care of completely. A1 service anytime I needed anything in the past. Definitely recommend!

Scheduled an oil change and tire rotation a month ago. Received 3 text messages and an email reminder a day before the appointment. Showed up and to my surprise the mechanic staff was on strike! Never received a phone call or voice mail message letting me know of this. If this is how they deal with their customers no wonder the staff is on strike.

Carlos is a great sells man, helped me with all the questions about my new car and he got great customer service. Also he went above and beyond so I can be satisfy. Make sure y’all look for Carlos !!!!!

Mike Anderson Chevy helped me out. Calvin did an excellent job.

Incredible service. Made me feel cared for and heard. The car buying process was actually enjoyable. Thanks to the entire team and especially Joel, my sales guru.

We came in, just to look and left with TWO cars. David, thank you for giving us such great customer service. He was able to provided well informed answers to all of our questions and gave us the knowledge and confidence we needed to start the process for our new cars! We are so happy with our Trailblazer and Equinox. We look forward to working with you again.

Edgar did a amazing job from beginning to end. He was honest and forth coming. Will buy all my companies vehicles from him. We love Edgar and mike Anderson Chevrolet

Shout out to Andrew and the whole team great experience made me feel like family and will have my business now and the future. 5 star experience all around come get you a great deal ask for Johnny ;)

I want to thank Carlos Neris for my 2018 Chevy Cruze. He made the process as smooth as it can get and answer all my questions. He went above and beyond to make sure I got a good deal ! Definitely would recommend him to anyone who is looking for a good deal and easy process!

Hi, my salesperson Jorge was awesome. The team made sure that everything was taking care of. I’m happy to be part the Mike Andreson family.

Pedro and Bryce took very good care of me. It was quick and easy! Definitely recommend working with both

Thank you for putting me in this truck youre the best

The trade in process went super smoothly due to David Ramos’ expertise and help. Very satisfied with the process and got a great deal! Everyone was so friendly and helped to make it an enjoyable experience.

Ulysses and Edgar MADE this experience worthwhile. Thank you both for helping me get into my dream car at an affordable price with unparalleled customer service. Both are great dudes who will go above and beyond to make sure youre happy with your deal!

Came to dealership because check engine light came on. Was taken care of by Sam gave great customer service. Was on my way home with a loader in less than 30 minutes now thats top notch service.

Great place to buy a car. Andrew and Edgar where excellent people to do business with. Edgar was so helpful. Highly recommend.

Just bought a new Silverado!!! Could not be happier!! Edgar Luciano, Bryce and Andrew went above and beyond to make sure all my needs where met. In this hectic climate they found me the right truck at the right price with most importantly THE RIGHT INTEREST RATE!! I could not be more thrilled with my purchase. This definitely will be one of many future purchases!!!

Best experience!! Joe A. was so helpful, professional, transparent and very kind! I have had some pretty bad experiences at car dealerships in the past. But I now have a renewed faith in the car industry. And to top it off, the manager had Joe and a porter follow me home with my new car so I didn’t have to return the next day. I would recommend these guys to everyone!!

I called your sales dept. regarding a 2nd key that was promised to me when i first bought the car. After a month i called and spoke to a manager Andrew. He promised to call me back. Never did. I tried reaching him he was always busy, Went back to the dealer Ramon ordered the key. Took my key to service dept after waiting 2 1/2 hours they said could not do right away will call me when done. Took car home next day car did not start. They sent a toll truck to pick it up. The toll driver tried to recharge the battery but didnt work. Said it looked like electrical problem My car had been working fine prior to service. The only good thing i can say is that my car and key were ready by the end of the day.

JUST BOUGHT A 2022 EQUINOX FROM JANELLE SHE WAS AMAZING NO PRESSURE AT ALL IF YOUR LOOKING FOR A NEW CAR ASK FOR HER!

Great team here. Edgar, Paul and Logan worked with me to find a car that fit my needs and my budget-- all during a time when good cars are hard to find. I definately recommend this dealership!

Amazing customer service! Got my dream car!! Would highly recommend family/friends to come here ! THANK YOU CARLOS NERIS!

Buying a car can be stressful, but Jonathan was able to make the process very brief and easy. Thank you so much.

Honestly every disappointed with the experience i had at this dealership. I was inquiring about a Blazer Rs and the first thing they said to me was “you mean the 51,000 dollar car?” The salesman should have never assumed that i couldn’t afforded that car. He then mentioned to get a trailblazer, probably because it is half the price, and i told him it was ugly, I already know what car i wanted, if only i was treated with respect i would’ve got the car through them. I do not recommend this dealership, if you are looking for a car and want some respect go else where.

He was really polite and professional and he did a good job helping me look for a car and I would definitely ask for his help if I am ever looking for a car again.

I wanna thank Joe ( Salesman) and Andrew (GM) for helping me with my upgrade.

Great customer service! Carlos did a great job getting us a good deal on the 2021 pick up!... Jaz

Great experience! Fast service, transparent staff and sales managers. Feels like youre working with family.

Jorge R did a great job and was able to get me a payment I could afford!

David Ramos took my order for a new Corvette. The whole process was easy and communication was excellent. My car arrived on time and budget. I’m very happy with the whole experience. I would buy another car from David in a heart beat.

Everyone here is great and provides great service I will definitely going back here for my next car love the staff and the cars thay have here Edgar Luciano helped me who every goes here ask for Edgar or Bryce and you’ll get a great deal!!

My service provider didn’t help me when I inquired about coupons that’s clearly on your website. However once I found it myself my provider suddenly became knowledgeable... I didn’t feel respected or appreciated

Great Customer Service here! I bought my Camarillo here and I had a fantastic experience! Andrew Ramus the General Manager works Hands on better than any manger I’ve seen! Great experience here would definitely recommend again!

Man let me tell you these guys are amazing over at mike Anderson. As soon as I walked in the door I was greeted with great hospitality 10/10 recommendation ask for joe ayala

I went in for an alignment. The service member told me it was 160 dollars.Halfway through the alignment, he goes up to me with the alignment sheet and states that I need to pay an extra 50 dollars to get my car steering wheel aligned.That’s one of the most fundamental parts of a vehicle alignment and it costs extra!?!?!?I was also charged 20 dollars for parts. Overall 230 dollars for an alignment and I wasn’t even given the alignment sheet.Why do I have to pay extra to have the steering wheel realigned when I was charged 160 for the alignment itself already. Why wasn’t this charge vocalized during the initial agreement?My dad used to be a mechanic and laughed at that craziness.That’s like charging someone for a haircut and half through informing them that it’s extra to fade the sides. Unbelievable.

I’m working with joe at Mike Anderson’s Chevy on Irving park great service nice group of people to help you find the best option for you

Pedro was awesome! He was very knowledgeable and friendly, thank you so much!

You guys didnt even gave us the two free oil changes that yalll say we was going to get when we bought our new 18 chevy trax and still call us if we want to trade in our suv for a new one? Really? And still keep send this coupons? If we ever going to trade our truck or get another car it wont be with you guys. I dont know how you guys erased my old review from 3 years ago but should at least take the bad reviews like a well established business that you guys brag about. AND BY THE WAY OUR TRUCK ITS BEEN SERVICE ON ANOTHER CHEVROLET DEALER THAT REALLY KNOWS ABOUT CUSTOMERS SERVICE EVEN THOUGH WE DIDNT BUY THE TRAX THERE

I’ve had nothing but great encounters with friendly and helpful staff. While going in for my first free oil change(which is super great), I was informed about what was included in the package that I bought with my car. I had no idea about a protective coating I was entitled to and the staff was helpful enough to tell me about it! I will definitely be recommending Mike Anderson Chevy to anyone and everyone!

Dropped off my vehicle without an appointment. I was told that they wouldnt be able to even look at it until the next day due to the number of vehicles in the shop. Received a call 2 hours later that my car was ready to go. Amazing

Awesome service !Carlos N took the time to walk us through all the entire process for our car purchase !Made us feel comfortable and excellent customer service !This is why we continue to comeBack to Mike Anderson Chevy for our Car Purchases!

Great place to get your new car Víctor was very helpful

Had a great first car buying experience here Andrew the manager was so sweet thank you guys for my new 2020 equinox

Huge shout out for the corvette so glad I could make it down and let you guys give me a great deal will becoming back for a Tahoe soon

Its always pleasure to come here. Caroline was exceptional and I phone ahead and a loaner was available and very professional. Frank is a great leader in the service department thats one of the reason. I keep buying cars from Mike Anderson. I feel like family and always welcome keep up the good works service department under Frank leadership. ThanksPaul Lonzo

The person that took care of me had great customer service and gave me detailed information about what needs my car needed. I also had asked that a weather strip by the back tires was coming loose and if they could tighten it up since they had the car up and rotating the tires but that did not happen. The person who serviced me looked and saw that it was not done so he tried to do it but had no luck. It would have been less than a few minutes to take care of it but it didnt happen and with the weather and snow it may not get into my body of the car, so I will have to do it.

Took my vehicle in twice for an oil change, pretty good. Vehicle is still under warranty. Called and made an appointment for an overall inspection only because warranty is about to expire. 1 week in advance, mind you I have children and a newborn. I specifically said that noting is wrong with the vehicle just need a maintenance check. My appointment was setup with out no hesitation with out telling me if there is a charge just to look at it (vehicle under warranty) dealership called me twice, 1 for a reminder of my appointment, 2nd to remind me again of the appointment and to see if I wanted to trade in my vehicle because it’s in “high demand”. I said no, don’t want to trade in. Came in to my appointment, asked what I need I told them that just an inspection before the warranty ends. Service tech tells me there is a fee of $175 and they only look at vehicles if something is wrong. Another service tech told me the same and that they don’t look at vehicles just for inspection basically because it’s a waste of time for the mechanics. I told both service techs if I would have been notified since the beginning and when my reminder calls were conducted wouldn’t have wasted no ones time. Also, they didn’t even ask for my name or even my appointment time when I walked in. All they asked is what are we doing today with the vehicle. Didn’t even apologize or see why would they setup my appointment. Kind of rude at the same time, not even concerned. I understand that the mechanics are busy but for that I should have just taken it to a mom and pop shop. Giving 1 star because they were good at doing my oil change back then.

Whatever you do, do not sell them your car when they call you for a buy back they will not pay you.Horrible sales department. Ive had to hound these guys for weeks for a check to be issued after they purchased my car and still havent got it. Ive had two commitments made on when my check was supposed to be issued and after the day comes and goes no one follows up.When I call them after they are late to pay I just get excuses. When I ask for a manager they are somehow always busy and never call me back. Come here if you want terrible service and a bunch of excuses.The service department is great but the sales department is such a joke I have to give it 1 star. I would give them zero stars if I could...This issue is still unresolved.

I loved it it was a beautiful car a Spanish with his car was great I would recommend you havent any time any day

Victor is a genuinely amazing guy. He definitely had the patience and kindness to attend me. I sincerely appreciate everything he did for me and our family!!! The kids are extremely happy with space of the vehicle. Thank you so much for having good people on ur team.

I recently leased a car at Mike Anderson Chevrolet, my sales person was Jorge Rodriguez and he and the rest of the team were amazing from customer service to making sure we found something that worked for me and my budget during these unique times, even their finance dept. took time to explain and make sure I understood all of the paperwork. I was very grateful for the kindness this whole team showed me particularly Jorge because I spent the most time with him. I would highly recommend doing business here. In the past I have also used Mike Anderson Chevrolet for oil changes and routine maintance and the service center team always got things done quickly, explain things clearly, and are very friendly.

One of the best car buying experience ever. Dont forget to ask for the man in charge Andrew Ramus & Bryce. Everybody was helpful & friendly! Highly recommend!

Me and my brother came in to buy a new chevy tahoe the sales people were so nice and not pushy truly a good place to buy a car

Great service, friendly staff, and answered all questions I had. Thank you Carlos Neris so much.

Diego help us for the 2nd time. I specially request him the second time. He is very nice, friendly and helpful. Very honest and straight forward. Also speaks English and Spanish.

Mike Anderson is the place to go! A huge thanks to Pedro Salgado & Bryce Andrew for their upmost help. They are the way to go!!

Service was fast. Facility was clean and waiting area was very safe. Lots of social distancing, plenty of sanitizer and everyone wore a mask. My consultant, Antonio was very knowledgeable, friendly, professional and took the time to explain what exactly needed to be done. I felt like a valued client. I will be back to Mike Anderson when Im looking for a new car.

It was clean, friendly and fast. My sales person remember me and called me by name.

Thank you Edgar for the best car buying experience super quick and easy no haggle

Go ask for pedrito! He will take care of you..and get you a good deal!$$$

TERRIBLE dealer for service i made an appt for at a specific time on tuesday, it is now friday and my car has not been touch or even looked by a mechanic! What the point of making service appts? Worst Chevy service in Chicago!!!

I went to Mike Anderson on Irving Park yesterday me and my husband. I was doing a trade in. I got approved for a 2021 Trail Blazer. The sales agent would never tell me or my husband how much for the 2021 Trail Blazer or for my trade in. His exact words was let me ask my manager when he come back. Its were waiting on the bank. How are you waiting on the bank when clearly you said I was approved for the 2021 Trail Blazer but yet you cant tell me a price. We will definitely be filing a complaint with BBB

Part manager you need to get friendly professional people at the part department Not An AXXhole Eddy, he is not professional at all! attitude, I switch to castle Chevrolet,i am a couple blocks from you guys!

Service here was fast and amazing working with Joe Ayala. No hard sells and work with me to find my car!

Such a great place to go and shop for a car super knowledgeable sales reps and friendly staff shout out to Andrew for the new Silverado would recommend buy a car here

I will never buy a car from them again, A year ago I was a first time car buyer, and I made the mistake of going by myself, everything was fine until it was time for me to pay. At the time my credit was terrible, so I had to pay out of pocket(which I had no problem with) my bank was right down the street, so the dealer Marco took me there, so that I could get a check. Because of the large amount I was taking out the banker tried to see if they could get me approved for a car loan, it didnt happen, so I got the check anyway. Because it took a while, Marco asked if there was a problem, and I explained what happened while I was in the bank. Now at this point I had the money to pay for my car, Marco and the sales rep tried to be slick, they added an additional amount on saying that if I pay this it will help improve my credit. And they almost got me, but I refused to leave, and when I asked to have that additional amount taken off, they made up all these excuses, until I threatened to give them the keys back and put a stop payment on my check. And then they made the corrections, unfortunately they said some nasty stuff to me but whatever. It was partly my fault, for doing this on my own, a mistake I will never make again, but also they shouldnt try to cheat people out of their hard enough money, I was fortunate enough not to get tricked, but the next person might not be

Great experience and also very friendly.Edgar is the best sells man 👍🏻👍🏻

Hey I would like to thank Andrew for a good car buying process!

David Ramos is the best and helped us into a car that we love!!! Thank you

Since October 20, I have had a miserable and expensive experience jumping through hoops to have manufacturer related problems with my Chevy Equinox fixed. Even after all of this, more problems arose (on a vehicle that had no issues up to that point) and Mike Anderson Chevrolet told me that they were my responsibility to fix.Be careful what you buy and be sure to read the fine print on any warranty they may issue you because they will try to find any way to not pay for work that is needed due to GM recalls (which seem to be never-ending).

Carlos my salesman was very helpful! He delivered excellent service to me. He’s amazing! He made my car choice an process easy and comfortable! Thank you Carlos!

Been coming here for years. A lot of new faces at Service. Today was kind of upsetting because I came in for a oil change and cabin filter change. I purchased a plate bracket I asked my advisor if they don’t mind putting It on since they are working on my vehicle. He said it’s another charge to just put it on. I said to him thank you never minds. It was a charge of $40 to install when I paid $41 for it.

Pedro thank you very much!!!!! For my very first Chevy Malibu car

Yes I understand that Covid has affected every possible industry in our universe. But it does not give business owners the right to adapt dishonest practices, or flat out not communicate with your customers. This company was so dishonest when I brought my car in for service. They told me I had to replace a thermostat for $800 to get rid of a check engine light but when I picked up the car the check engine light was still on as well as an oil light and a God awful dinging noise. Did you even test drive the car after the work was done? Furthermore they tried to sell me on a bogus test that would cost an additional $700 and told me that my engine with less than 60,000 miles would need replacing for $6000. I brought it to another mechanic who for $350 fixed all Issues with the vehicle. This place is a perfect example of how a business can only be as good as their management. When I brought the issue up to the general manager, Andrew, he politely told me he would look into the problem, then never called me back. And further disregarded my four other attempts and voicemails ghosting me all together. Avoid this dealership altogether. Maybe reconsider buying a Chevy went in the market for a new or used car.

Due to the recent snowstorm we had a couple weeks ago I needed to have some service done the suspension to my car, luckily I was still under warranty. Antonio Navarro made the entire experience seamless and made a frustrating situation as smooth as possible. Assisted with a loaner so I could make it to a job interview I had coming up. Emailed me when parts were ordered and i picked up my car in a few days. Cheers to the staff.