STAY AWAY3rd time is the charm. After 3 bad experiences in a row I will never return here again. Car comes out of the wash still with spots and bugs on the hood. Seemingly even one clean, streak free window is a task, and lets not forget that the wash took off my front license plate and they had the audacity to not even put it back on bit leave it on my front seat saying theres nothing they can do. Honestly pretty disappointed considering I spent over $20 on their Ultimate wash.
I went here for a car wash. The exterior of my car looks nice, but the outside is worse than I started. It’s clear dirty towels were used. My car smells like vomit (there was no vomit in here prior to the wash). My rubber car mats have a bunch of pooled (dirty) water in them and the car clearly wasn’t vacuumed at all. For $20, this is unacceptable. I asked if they could at least vacuum the car as I paid for this service and the staff was rude - I asked if they could instead refund what I paid for the interior wash (while still paying for the exterior, which looked fine) and I was told they can’t because the owner wasn’t there. An employee came back with dirty towels to “fix” the car but just ended up berating me and then spitting on the side of my car when I told him to forget it because I wanted to leave. Will not return and don’t recommend (for obvious reasons).
Best car wash in Lincoln Park! Great guys always friendly and helpful. As a dog owner vacuuming cloth seats is the most annoying thing but these guys doing amazing job vacuuming inside and paying attention to details! I have been coming here for 5 years now, not once have I been disappointed.
I’ve arrived to find these guys closed during their advertised operating hours a number of times - frustrating to say the least. The quality of the wash is better than other shops in the area - for a similar price point. But I’m officially on the lookout for a new primary.
This was my first time at this establishment. The workers were friendly and helpful. Only 3 stars because as I approached my suv, I noticed many spots were still dirty - mirrors, back gate, inside the drivers side door, etc. Granted, my car was past due for a wash but for $23 I really expected more. I asked for the back to be vacuumed (later I saw they do it for free IF you ask so I was glad I did). When I went to put stuff back there, it wasnt clean. Needless to say, Im glad my car is cleaner than when I took it in. I just dont think that job was worth $23 (plus tip).
Stopped by to give it a try and it was early on the morning so not a lot of cars were waiting. It didnt take long for a man to take my order and the keys to the car and while they are cleaning it inside and out you can see it getting done. The cleaned the inside nicely including vacuuming and cleaning the windows. As the car gets washed by a machine you can see the lights light up announcing what is being done to your vehicle.On the hallway you are walking while looking at your car is warm and at the end there is complimentary coffee.They also have many items to buy and a waiting area were you can seat and wait.The overall experience was nice, the lady at the checkout was quicka well. There are two places were you can tip, by the register and when you are exiting.The car like I said was very clean inside but on the outside there were drips of water and the very bottom of my car was still dirty.On their defense my car was a bit dirty to start and its low so unless its hand wash most machines do not clean the bottom of my car well.Overall it was a good experience and inexpensive.
They always do a decent quick wash. In the area 4 the price not bad. Try to get in in the morning for best pricing.
I had a good service a few years ago. However, I went last week and was told the person who does interiors did not come that day. So I scheduled for Saturday and was told my car would be ready at the end of the day. I came Saturday and the manager said he wouldn’t be able to have my car ready until the next day and I was given wrong information. I wasted two trips to their site.
Great place, nice people, one of the better automated car washes... my boy loves to watch the cars come through...
Very mediocre. Outside wash was fine. Inside “clean” left a lot to be desired. Vacuum was not great, tons of dust still on the dash.
I love this place they are absolutely fantastic from start to finish. Worth ethic is amazing !! I will definitely be back and recommend everyone I know !! Great job guys Jose Luis is the manager and thanks for all your hard work.
Long wait (25 minutes) but nice clean car, inside and out. Courteous staff. Thanks guys!
Okay, but could be better! It was $13 for inside & outside of our minivan. I would have been happy if they had vacuumed the trunk, and removed the 1 reusable bag I had sitting on the passenger side in order to vacuum the front seat. The outside looked nice and they did take out and wipe down our floor mats, which were a winter mess.The inside viewing hall is a plus for young kids though - not loud & entertaining.All in all - you get what you pay for! Better than a gas station wash, but not at all complete. I will still likely return, because my kids loved it.
5 Stars All The WayGood Service Guys
Every single vehicle needs to be vacuum inside no matter if you tells or not
I usually LOVE this place but I’m rating a 3 star experience today. I posted some pictures to go along with my complaint... I just paid $18 plus a $5 tip for my car to look like this :/ I will say the outside looks great, but I mainly came in to get the interior cleaned up. The carpets still have salt from the winter (which I don’t imagine stain, but maybe I’m wrong?) and my dash is covered in the same gunk it came in with. I even asked one of the workers to go over the inside again before I left, of course he kindly obliged. I didn’t have it in my heart to ask for it again, I should’ve. I’m disappointed that I paid so much and I’ll have to re-do it myself tonight. Again, I usually have such great service here so I don’t want anyone to get in trouble... just hoping to bring it to light so the next car gets a better cleaning!
Should of looked at the reviews. Paid for a full service and they didnt even touch the interior.
I found this car wash to be outstanding for their cleaning and they went above and beyond to find my license plate that came off during the wash,they had to open the lower panels underneath to locate it, so I was very happy.
Hit or miss Car Wash ... I still go there though 😅😅
I wash there like a 30 minutes a go the price is not bad but the cleaning is terrible I would not return to that place they did not even vacuum my car well the truth that they disappointed me thank you good day
These guys are professionals, do not cut corners and will have your baby looking spanking brand new.I was a regular at a shop on the South Side that start slipping.This place is my new favorite.
Love this car wash free wash after 15 washes and they track
I paid $23 for super wash. Not worth it for even $10.
For $19.99 you get a top of the line exterior machine wash and an interior quick wipe down and vacuum. With a 3-day rain guarantee I dont think I can ask for any more right?Things to improve: the interior wipe downs/vacuums can be hit or miss. Sometimes they are good but sometimes its very sloppy.
It was wonderful car came out nice and clean and shining love love lovee
Very happy with the service. They did a thorough job washing the car and the floor mats and cleaning inside. On top of that very reasonable price for the quality of the clean
This place is the best you can’t beat the price for the quality!
Quick and efficient with attention to detail.
Regrettable. I got the ultimate wash, and it was a complete letdown. Whoever was on the left side of the car especially. The wheels had much grime left on them (especially the left side) and it wasnt hard to get off as I was able to do so with napkins and spit. The rear windows were not cleaned inside. The rearview mirror on the left was spotty. They completely ignored the one thing I asked them to vacuum (the rim of the trunk opening). If it was 1 or 2 small things, Id have asked them to correct and been happily on my way. But this was just so pervasively sloppy, I just wont go back.
Very fast and great service.
BEEN COMING HERE FOR YEARS BUT AFTER MY EXPERIENCE ON WEDNESDAY NEVER AGAIN. WORST SERVICE DIDNT CLEAN MY CAR YET TOOK MY MONEY AND THE CASHIER WAS WAS SO NONCHALANT AND OFFERED NOTHING TO CORRECT IT
I paid a ridiculous amount of $35 to watch a car that i ended up watching myself again. The inside left un-vacuum which i had to do it myself. The body wash was just a spray of water and going through the washing routine.
Quick with very good customer service. Did a great job! Car looks great!
The inside of my car was barley touched for $22 plus tip there are better places -
My car looks and smells so good! Thank You!
Busier today than last time, so I had a little wait. Car smelled clean and shined like before.
Great cleaning
Have been coming here ever since I moved to Chicago. They do an excellent job, are quick and ver reasonably priced. Everyone is very friendly too!
Overall service has gone down tremendously.
The staff is fast and thorough. My car looks great. The facility is clean and spacious, a welcome change from most car washes in Chicago which are little more than cleared out warehouse space. My favorite thing about this place is that theres a long hallway with a viewing area where you can watch the car go through the automatic wash. My kids love it! And entertained kids means a short, quiet, pleasant respite for me!
One of the best car wash in City. They recently renovated and put state of the art machinery and you can actually sit down and watch you car being washed. Amazing.
This used to be our go to car wash and detailing place. About a month and a half ago, I took my BMW X3 car for interior shampooing and after I picked it up, the check engine light came on. I called White glove and they said it just came up, and I asked do you know why, they said they dont. I called our dealer and they were able to take it, and explained that the accelerator (gas pedal) was faulty which caused the check engine to light up, and the most common problem for a faulty accelerator, was due to fluid getting into the accelerator. So a simple interior wash ended costing us $600. We called Lisa at the front desk and she took our info and got Diana to contact us, which she did and she promised she would investigate, which is her right, and get back to us. She also assured us that they are good people and always take care of their customers. However, we never heard back from her, even after we called back several times, we were not even given an apology, or an assurance that our business matters for them! Thats how well they take care of their customers! Shame on you White Glove car wash!! There are many other car washes in Lincoln Park and I recommend that you go use them instead!!
This wash was not what I expected, still dust on the dashboard as I drove off, everything was very half done. Dissatisfied
They used to be good. New owners I guess. Streaked windows inside and out. Watched in horror as my car kept stalling while they were lining it up on the track. Jesus teach them how to drive a stick shift. I asked about the soap they used on the wheels - no one had an answer. Never again!!!
Excellent customer service. Great location. Theyre committed to taking care of their customers needs. Treat your vehicle like its their own. I definitely recommend this place if you want thorough service.
So much physical activities on the car but poor end result as my car was finished with lots of dirts and spots uncleaned...Left there very disappointed and highly dissatisfied...
My husband and I went for a car wash today at White Glove. After tip it was nearly $16 and we were so so disappointed. The outside looked good besides it looks like they didn’t dry the back of the car at all so there are drips all the way down it. The inside of the car was the worst part. Not a thing had been touched! It appeared nothing was wiped down (cup holders, dash, shifter, seats, etc). It’s the middle of January in a Chicago so the dirt this time of year is pretty evident. The only thing that looked clean were the mats. The trunk wasn’t vacuumed out and we found trash under the seats. We finished the car wash ourselves later that day actually cleaning the inside of the car. Such a disappointment! We will not be bringing our business here anymore.
My first time at White Glove and I can honestly say that I am very satisfied with their services. I purchased the Ultimate Wash and I was happy with the results. They took their time and did an awesome job. The cashier by the name of Oralia was extremely pleasant and spunky all the while remaining professional. She informed me of the variety of services offered and car accessories available for sale. I will definitely be back...very friendly and welcoming.
Washed the car well, but their machine didnt seem to clean the back of our Ford Escape all the way.
This is the best car wash in the city. Love the ladies at the desk and the guys working on the cars are excellent. Been a customer for 3 years now and have never been dissatisfied. Keep up the great work guys!
Great price great location. This car wash does a decent job of prepping you car before running it through the machine and they hand dry at the end. Overall pretty good experience. The full service was was $12.99 and they vacuum and wipe inside windows
They do a good job with the outside cleaning, but they need to do better with their inside cleaning. I have four kids so the back always needs a more detailed clean up and they lack there. Even the front sometimes looks like it was rushed.
It was pretty quick getting my car washed here and I didnt have any issues. The price was good and my car looked nice after the clean, although there was still some dirt on my car (and in it) after the wash. It wasnt perfect, but I would probably come back because of the location and price.
They do a very good job at a fair price, and they get your car completed promptly
I will definitely go back. It was amazing to see how many people were lined up to get there at7:30am. Happy to have a wash in the area with all the new construction.
They have a fast service. and the people who work there are very friendly. they have very accessible prices
Simple car wash took over 30 minutes. No one could say why and what was going on. A whole room and people fuming and going to be late to whatever they are doing. Don’t go here
I am extremely critical of my car and have been countlessly disappointed by the level of work in the north shore communities on the Gold Coast of Long Island. I would certainly make it a point to frequent this establishment. I assure you that you will be as astonished as I was about the care and detail of work.
I bought the 40$ wax. For that price I wasnt impressed. It was streaky and had a couple dirty spots. Where it was clean, it looked great. But they had my car for an hour and I thought more attention to detail would have happened during that time. Instead, I had to wipe down the car myself. Which is usually what happens when you go to 3 dollar washes. Not even sure if they waxed the entire car. Might have missed near the rear license plate. Pretty noticeable on my 2013.
They did a good job
I told them not to worry about the backseat as it was full of dog hair but they vacuumed it anyway.
I highly recommend White Glove Car Wash & Detailingfor all your interior car detail. The technician who came out is Wakima! She was wonderful! My used car was super dirty and now its like a brand new car.
Not bad, they don’t clean the car well enough. I once complained and one of the workers told me to bring in my car every week if I wanted a clean car.Smh
They do a great job
Thomas did an amazing job detailing my car. And Im very picky. He Missed nothing. The women at the counter was also very helpful. I will be back for sure.
For the money, they do a good job. But they dont dry odd the mirrors so when you drive off, the soap stuck behind the mirror gets out and all over the car. You can find better places on State St in south loop, for a few more dollars they do a perfect job, even dry of the doors and mirrors with compressed air!
They have great specials! $5.99 exterior wash or $8.99 for exterior + vacuum weekdays before 10am is a great deal, and we take advantage off often. The facility just re-opend under new management in Spring of 2014, and it is a nice, clean car wash with ample seating and vending machines. They offer monthly packages and $2 mat shampooing as well, which is huge since we have a dog and need that occasionally but dont want to get a full detail.
100% satisfied with their full service wash and vacuum. This place is efficient, friendly, and they do a great job. My car came back fully vacuumed and wiped down just as good as if I had done it myself. The rate is only a few more dollars than the cluster on Fullerton with the free vacuums and soooo worth it!!!!
It was relatively busy with many cars lined up before me, but they go at a good pace. i am giving them five stars for Reasonable prices and consistently fantastic work. Overall they do a Great job.
Great place
I went on a slow Thursday and got the full service, I really wanted the interior done. The windshield was only lightly wiped and was worse than I brought it in. The dash, same thing, 1/2 done dust everywhere, virtually untouched, lazy boys today apparently. The place is clean and staff friendly, but with so many options in this area, I will try another next time
They do a great job here. Friendly staff, lovely owner, and clean quarters attribute to this five star rating. Been going for car washes here for years and Ive never had a problem.
Very good service. Great hummus.
This is my absolute favorite place to get my car washed! They have the best specials and do a great job of cleaning my car, inside and out, for a great price. Love the early bird special!
I will not take my car for a wash anywhere else! This is the best place and they really take care of my cars needs.If you want your car to be clean this is the place with no DOUBT!
I was there about a month ago. Had a pleasant experience. Got a free air freshener. Owner made sure my car was cleaned properly. Thanks! See u soon!
I live in park ridge but work around here so i come here often they are not the best or cheapest carwash but i feel you get the best value they do a little bit of every thing and dont charge extra for rubber mats like alot of other places
Great job and a hardworking team. Keep up the good work. Thanks for the early bird and rain guarantee specials.
Good detail fast service
Best car wash ever. They have reasonable prices and do their job really well. I have been going here from two years now and will keep going there.
In a world where we are seeing the quality of customer service get lower and lower, Thats refreshing and really nice to see a local small business hanging on to their personal touch.
They use a wash machine, but they hand dry and they have a nice waiting room.
Exterior wash service is ok, but done through an automated system so it tends to not thoroughly clean wheel wells and undercarriage. I would skip interior cleaning, the lighting inside the facility is insufficient to do a good job. Often times there is still dust on the dash and cup holders. No matter how many times you say “can you make sure you clean X” they still miss all the details. Pricing is average to other car washes but high for not being a hand wash.
They do a through job very good service and quickly.
I visit White Glove Car Wash twice a month and they consistently do a great job. Last week I had them do a full detail on my car and it looks like new!
I don’t understand why this car wash has 4.1 rating. My experience was terrible. They did awful job outside and even worse inside. I asked them to clean up inside again and they did, but nothing changed. Manager is as rude as the other employees. And just found out that THEY STOLE A BOTTLE OF WATER from my car. I would never recommend this horrible “car wash “
They clean the car really well. The people are friendly and remember their regular customers. The price is really fair for the service.
Overpriced and sloppy work!! They did not vacuum the back seat and they mess with my radio station!!First and last time! There are better and cheaper hand carwhashers.
Nice
Great service washers were nice my car came out super shiny and the cashier was super nice I will be back
I would give 5 stars but since I have been coming for over year now the overall wash has dipped a bit when they switched managers. My wheels definitely dont get cleaned as well as they did.Update: Ever since the new manager has taken over service has continued to drop. Attention to detail has dropped way down. My wheels quite often come home filthy and I have to detail them myself.Ive personally seen the car wash have 3 functioning issues in the last year. 1 was serious were they had to turn away a long line of cars and 2 other lesser ones impacting wait times.One time I took my car over to get washed and someone cracked my sun roof and it almost went through if I didnt see it myself. It has trouble closing so I have never touched it in 2 + years. Yet they deny doing it.My most recent problem was my wife took her audi in for a wash and the car wash broke the audi license plate mount off. The manager assured my wife(more than once) they would cover the costs of repair. I came right over and took it over next door to saab audi tech and they said they would order a new one and not charge me for labor. I went back to white glove next door and the manager denies ever telling my wife this essentially calling her a liar.I cant trust them anymore. Hopefully ownership recitifies this issue!
Exterior is fine, but not worth the extra $ to pay for an ultimate car wash. Check out the photos for a view of some of the problems. Too many interior problems to take photos and post all of them.
If you need the trunk cleaned or something extra cleaned just let the ticket writer know. Great wash for a great price in the gold coast area!
Friendly cashier,and some great workers.....
Great prices good job on your car im always satisfied with their work