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Servpro of Ravenswood
5401 N Wolcott Ave, Chicago, IL 60640, United States
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Servpro of Ravenswood

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Ke
Review №1

Had a very pleasant experience with Corey and his trainee. He was able to answer all my questions, and very informative. Very nice and respectful of my time/schedule.He kept me in loop about everything and was very thorough. Will definitely recommend!

Do
Review №2

Servpro Ravenswood was so diligent and professional. My mother and I had called a plumbing service to come out to fix our tub. What we didnt know was we had a leak and old rotted pipes that ended up bursting once the plumber began working on our tub. Our home insurance recommended Servpro to us. We worked with Dakota who was beyond reliable, friendly, and knowledgeable. His team was also amazing and fast. Dakota made sure my mother and I knew everything that was going on. We felt very comfortable with him and felt like friends. I give Dakota, his team and Servpro an A+. I highly recommend them!

Jo
Review №3

Servpro has always responded very quickly and efficiently when disaster strikes! I keep their phone # handy and thats who I call when I need help!

Fr
Review №4

Servpro of Ravenswood came to my house to help me with my move upon selling my 3-flat building. They did a pack out of my possessions, as well as a cleaning of my unfinished basement. I was very happy with their professionalism and care taken with my belongings. My tenants and I were also glad to see all the dust and spider webs eliminated from the basement. I highly recommend SERVPRO of Ravenswood for your next cleaning

Jo
Review №5

Servpro of Ravenswood came to our building and cleaned up the calcium build-up that had been festering for quite some time. We appreciate how nice and clean it looks down there. Thanks Servpro of Ravenswood!

Be
Review №6

Unfortunately I have had to use Servpros water damage cleanup services twice in the last year - once due to monumental flooding caused by an upstairs neighbors plumbing, and the second time owing to sewage backup. In both instances the Servpro team was knowledgeable, responsive and fair in terms of damage assessment. Its like they actually care and are ready to help, which is so valuable and reassuring when one is in the middle of a household crisis. I hope not to need their services for a long while now, but if I do, I know who to call.

Ve
Review №7

We recently had a flood in our home. Servpro promptly responded to our calls, arrived at our home the same day and completed the water remediation. The crew were polite, answered all of my questions and made sure that each area they worked in was cleaned each day. I highly recommend this company.

Se
Review №8

I had some water come down from my ceiling in the bathroom. The neighbor above me plugged up their toilet. The toilet started overflowing and the water started coming down. At first it was just a drop and then it look as if it was raining. I guess my neighbor left the house and didnt know that this was even happening. SERVPRO came the next day and explained what need to be done in order to dry and sanitize everything. Im so glad that I didnt have to clean that. They did a very clean job despite all the drywall and insulation that needed to be taken down. Thank you SERVPRO for caring to keep my home clean even though this was a dirty situation.

Me
Review №9

I had water damage and I called Servpro they came and dried it for me. They were punctual when scheduling the service. The technicians explained how they were going to fix the situation very clearly. They also followed up with me to make sure that I was satisfied with everything. Overall, the work was done correctly, quickly and efficiently. It was an excellent service.

Br
Review №10

We had a very good experience with this company. They were prompt and responsive. They did exactly what we discussed and communicated along the way. We didnt feel like we had to ask them for information or like we were bothering them with questions -- thats a big deal. They were a pleasure to work with and made this as easy as possible.

Re
Review №11

A water leak caused damage in our home so we scheduled service with Servpro. They came in pretty quickly and got out everything that was wet and yucky. They were very friendly, professional and courteous. The staff was really great and making sure everything was safe and sectioned off. I was totally satisfied.

Ma
Review №12

Servpro team cleaned out my basement after water damage and it went really well. Scheduling was really simple. All members of the team were able to answer questions that I was asked related to the stuff they are doing. Then at the end, they clean up all the mess and they visited twice to check that everything they have done is good and there is no clue of mold.

Pe
Review №13

Speaking as a GC, I have many encounters with restoration companies. By far, my experience working with Tom Williams and his crew has more than surpasses a 5-star rating. Servpro of Ravenswood comes highly recommended.Five Star Remodeling, Owner

To
Review №14

These guys did great work. They were super efficient and kept me informed of what was going on so I could stick to my daily routine. I did a bit of research for who I wanted to do the work because I tend to be really particular and wanted a company who could keep up with what I needed and wanted. They did just that. Thank you so much!!!

Jo
Review №15

Truly fantastic job was done by Servpro team at my apartment for the removal of damaged particles which happened due to water leakage and spreading all over the floor. They were recommended to me by my friend, I made a call and the guy answered my call quickly. He listened everything carefully and arrived at my place within half an hour and cleaned all the damaged stuff and dried out the area and got my apartment back to normal. Thanks for the immediate help.

St
Review №16

I highly recommend Servpro. We had an unfortunate flood in our basement and they were prompt, professional, and willing to jump in and do anything that was required to remedy the problem. Servpro has a high level of professionalism and is easy to work with. Five stars all the way!

Ri
Review №17

Servepro Ravenswood was great! Professional and quick. No complaints

Ca
Review №18

There was a leak in one of my main water lines it caused damage to the bottom of my walls,carpet,tile and some furniture.Servpro removed and replaced the damaged drywall and used a dehumidifier for 3 days to dry the rest of the damaged things. They did everything they possibly could to help me in every way. I pretty much laid back and watched they did everything from cleaning it up to even letting my insurance know and then billing them.Thank God for everyone at Servpro in office and in services!!!

Sh
Review №19

Everyone is prompt and very professional. The house is cleaned thoroughly from odor and smoke. If I have any questions or comments they are always ready to listen. I am very nice with the services.

Je
Review №20

We had a nightmare situation happen - my neighbor called while we were in the middle of a vacation to say water was pouring out of our home. He recommended Servpro of Ravenswood so we contacted them and they arrived next day while we were gone to start the drying and demo process. My husband and I were both very busy and they made everything so easy. The team did a great job caring for our possessions while they moved them around to tear out flooring and cabinets. They arranged everything with our insurance to speed things along. Its never a good thing to happen but we were thankful to have this team take care of us quickly and efficiently!

An
Review №21

We had an excellent experience with Servpro of Ravenswood. The team were incredible and very professional after we suffered damage in our Condo. The team came out within an hour of us calling, helped us communicate with our insurance, and began the mitigation process the next day. They were communicative throughout the whole process, explained every detail to us during the initial assessment and continuously through the drying period, and were always timely, clean, and attentive in their work. I cannot speak highly enough of Tom, Eduardo, and Brian.

Sa
Review №22

Thank you for everything you guys did. Keep up the great work and thanks again for all the hard work. I really do appreciate it.

Fa
Review №23

Servpro did a phenomenal job. The technicians who came out were friendly and on time. I am very satisfied and have no complaints.

Ca
Review №24

My apartment’s toilet was overflowed, my entire hallways carpet was flooded. I tried to vacuum it myself, but it started to smell very nasty. That’s why I decided to call the Servpro. They were able to clean my carpet thoroughly and get rid of that nasty smell. After finishing their job, they did an air inspection to check air quality. Great service I got.

Ol
Review №25

Servpro has been excellent. I called them for water damage and the scheduling service was very quick and immediate. Their technicians were polite and courteous.

Da
Review №26

They are truly professional and efficient in water damages. I highly recommend them to anyone who needs this kind of work done.

De
Review №27

They also cleaned a white fabric chair this last visit, and it too looks new again. Now we just need to remember to remove shoes to keep the floor cleaner longer. Servpro is great.

Mi
Review №28

This company saved us. I have never had to deal with a sudden water leak as a homeowner and the team came out and were empathetic and helpful. They were very patient with us, professional, and answered all our concerns and questions.Thank you.

Ji
Review №29

My place of work, worked with Servpro. The project manager and workers were very professional. The job they did cleaning up rooms was top notch. If I had a big clean up job on the residential side, Id totally go with them.

Ni
Review №30

I am recommending Servpro Ravenswood. They worked with me. Gave me a timely quote and prompt service. Started working immediately and did more than what was quoted or expected. Should you need this service, these people deliver. From the no BS quote to the correspondence at the end, very professional. Believe me I called around. More than happy with the results.

Ca
Review №31

Due to a faulty furnace, all three floors of my familys home became covered in a layer of black soot. The process of figuring out what to do about the situation was very overwhelming. When the team from Servpro Ravenswood came to our house, they knew exactly what they were doing and took over. The staff was very friendly and respectful. They were here for several days and by the time they left, the house was spotless and shining! They didnt miss a thing.A huge thanks to Tom Williams for being so helpful and bringing in such a great and well trained team!

Me
Review №32

We had a really great experience with Servpro. Our condo suffered severe water damage from an upstairs neighbor. Servpro did all of the mitigation work quickly and professionally. Maggie, the office manger was wonderful to work with, she was quick to respond and address any concerns we had in a timely manner. She really went above and beyond for us, thank you!!

Ar
Review №33

Servpro was great! I had some mold issues that I needed handled that handled, they came right away, gave me a fair estimate and handled all the work start to finish. Blessed for businesses such as this!

Em
Review №34

My sewer recently backed up in the middle of the night. Needless to say we woke up to a big mess in our basement. I contacted State Farm and they referred me to the local Servpro in my area. They sent crews out immediately and took care of getting rid of the nasty mess and sanitized everything. I definitely recommend using these guys!

Hy
Review №35

The service men came promptly assessed what we needed to start cleaning up our water damage. They moved things carefully and dealt with all the wet items properly. They monitored the dryness levels until all the issues were taken care of. I strongly recommend them for reliable and professional help during stressful times. Thank you Maggie!

Ch
Review №36

Tried to speak with someone on the management team in regards to our scholarship foundation, but before I could speak about the impact our organization makes in the community and in all honesty before I could even get out who I was, I was immediately hung up on. Now I understand that this rating should be about the service that the offer, though this is no the case I believe that a business should be rated also on their impact in the community. They boast about how they are an American Red Cross supporter, but what about all of the local organizations that are trying to make an impact on a more centralized scale to Chicago. I was very disappointed with how short the manager was with me and his rude demeanor.

Ca
Review №37

Eddie from Servpro came out to assess my condo for damage due to a leak from my upstairs neighbor. This was a free assessment.In the assessment, Eddie told me that there was no water or mold damage. It was very honest of him as I am a new home owner out of my element and he probably could have taken me for a ride if he wanted to.Even though the assessment was free, he also answered all my questions and advised me on the next steps to take with regard to drywalling.The service was great and I will definitely go to them if I (hopefully not!) have issues in the future.

Mi
Review №38

Service is the name of the game .And in my eyes, thats what this company doesNever go anywhere else.Tom and Maggie are the best,Mike

Ca
Review №39

These guys do phenomenal work. Tom was super helpful and the team that showed up was efficient and did a great job. Im beyond grateful for their help with our water damage.

Je
Review №40

We recently had water damage at our home, due to a pipe bursting within the walls of our guest bathroom, the team from SERVPRO Ravenswood responded quickly and began work. Donna helped us personally, we found her amazing at answering all our questions and addressing our concerns. Donna even followed thru with our insurance company from start to finish. I would highly recommend this Servpro.

Ri
Review №41

My washing machine all of a sudden flooded and water was everywhere. I called the guys at Servpro and they were out in about 2 hours. They cleaned up the mess for me and even mopped the floor to get extra water up. These guys are good at what they do.

Ka
Review №42

I called Servpro to get some information on removing mold from a commercial property we purchased. I spoke with Maggie who was very helpful and patient and answered ALL of my questions. I was able to get someone out to inspect the property the next day. The work was done in less then a week and only because my schedule was hectic. The crew that came out was professional, respectful and very hardworking. They also were very knowledgeable and explained some of the process to my husband just as an fyi, which I thought was great!I found these guys at a Chamber event which is another plus, because I LOVE supporting our neighborhood local businesses. I feel so much better knowing Im supporting a local business that is al so a member of our neighborhood Chamber. I recommended Servpro to my sister. She hired them for air duct and vent cleaning.I highly recommend Servpro as your go to company for home restoration services. They are the best for mold mitigation and remediation. Very satisfied customer!!!Thank you Steve and Maggie for making this experience painless.

An
Review №43

This business is not good service. They move out my stuffs from my apartment then they took my stuffs. They also damage all my furnitures. Then they acted like they do not know what you are talking about. I do not recommand this business to anyone

Cd
Review №44

THANK YOU SERVPRO of Ravenswood for saving me from a nervous breakdown and my basement from a sewer backup!Once we saw (and smelled) the sewer water floating in our basement, we knew our home was in a state of emergency. We called our long time insurance agent, John, to notify him of our situation and ask for his guidance. He highly recommended Steve and Tom from Servpro of Ravenswood for their professionalism and expertise in such urgent times. We called them immediately and Steve and his crew were at our door and evaluating the disaster within 45 minutes. After Steve carefully explained the steps needed to remedy the sewage and water damage which put us at ease, a team of four diligently started removing our belongings out of the basement and began the drying process. I never realized how traumatic a sewer backup can be but the guys at Servpro Ravenswood did a wonderful job swiftly working to restore our home.On top of their fast response, knowledge and care in our time of need, Servpro of Ravenswood dealt directly with our insurance claim giving us one less thing to worry about. Thanks again for such marvelous service!

mi
Review №45

Not to bad.

sa
Review №46

Excellent service excellent service of supervisors binghamton

Information
6 Photos
46 Comments
4.2 Rating
  • Address:5401 N Wolcott Ave, Chicago, IL 60640, United States
  • Site:http://servproravenswood.com/
  • Phone:+1 773-878-5200
Categories
  • Building restoration service
  • Fire damage restoration service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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