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CSI-Absolute Clean
5358 W Gale St, Chicago, IL 60630, United States
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CSI-Absolute Clean

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Ro
Review №1

We hired CSI to clean some old/nasty tile floors in one of our rental properties. They also painted/sealed over the grout lines to ensure a clean/consistent look. The entire team was very responsive and the young men that completed the work were very good about communicating to make sure we were happy with our grout paint color. The total for the project came in under their initial quote as well. That never happens, and we really appreciated it!

Lu
Review №2

Great quoting process, nice work, and results look better than expected

ju
Review №3

I was recommended to CSI through a friend of a friend who raves about the service from CSI. I have to agree that they were fantastic. I was quoted over the phone just by giving dimensions. They were very good with info on what I needed to do to prepare for the carpet cleaning. Ive used a carpet cleaning company in the past and CSI did a WAY BETTER job. They got stains out of my daughters carpets that the other company did not. The guy who did the job was courteous, very informative and polite. Price was very fair too. They use HOT water, from their truck and it cleans so well. I would recommend this company!

Di
Review №4

This is the 2nd year I have used CSI and will have them come out annually every year to clean and restore my marble bath floors and shower. They provide excellent, high quality service and are extremely professional. Thank you Angel for your attention to detail and courteous service! CSI you are the best! See you next year!

Br
Review №5

We just had a marble floor and two bathroom vanities restored, and granite countertops cleaned and sealed. Everything from the rapid estimate request to the service performed was executed professionally and on time. The final result was definitely worth the price and I highly recommend this business. Who would guess a company with this name does this type of very high quality stone work?

Ab
Review №6

CSI is the best! They do an outstanding job at a very reasonable price. They are all such a pleasure to work with and have restored my stone back to a perfect state. Highly recommend!!

Em
Review №7

My family and I recently used CSI Cleaning to re-grout and seal the shower floor/bed of our recently purchased home. Our sales rep Cesar was very informative with his estimate, and the teams technician Andre arrived at our home in a timely manner and walked us through every step of what he would be doing from cleaning to sealing. Andre took his time to ensure the product quality was to our approval, and even took the time to explain how to prolong the life of our newly sealed shower for our own long term benefit.The CSI team was very communicative with our needs, and wed appreciate using them in the future. Highly recommended!

He
Review №8

Counter looks better than new. 5 years of renter wear and tear. Removed. Money well spent.

Kr
Review №9

I highly recommend CSI Absolute Clean!Yesterday I had 2 service techs (Andre and Saul) out to my home to clean my carpets. They arrived on time, if not a few minutes early. The techs were professional and had appropriate protective gear, which made me feel at ease from the start. Andre reviewed the areas that I needed cleaned, communicated the plan of action, and then the guys got to work right away.When the work was finished, I was amazed at how clean the carpets were and how thoroughly and quickly the job got done. Thank you to Teri and the helpful team at CSI for making the service I received smooth and easy from the first phone call!

Ch
Review №10

I have to do two reviews since I used them twice. Love this company! Awesome people and Great Service!BLOOMINGDALE, IL HOME -- FEBRUARY 2020 - We were in the process of selling my fiances home in Bloomingdale and was a little worried about the carpet. The carpet is from the previous owner. We needed everything to be clean and ready for the realtor, so CSI -Absolute company came to the rescue and let me tell you when I say that they are the MIRACLE company. Andre was able to get all our carpets look brand new. They did an awesome job cleaning the carpet and other parts I thought would not be removed but he was able to deliver and was courteous the whole time. Thank you, CSI,- Absolute Clean.NEW CARPENTERSVILLE, IL - JUNE 2020 - Andre was kind, very professional and extremely thorough. Great service, quality and value. This is our second time using CSI-Absolute. They are careful with all the process and your furniture. The carpets and vents look great and smell brand new. We didn’t want to move to our new home in New Carpentersville without cleaning the vents and carpets. Again, thank you CSI-Absolute company for all you do to help our home feel at home again. I will happily recommend CSI-Absolute company to my family, friends and neighbors. You won’t regret it. Thank you again CSI-Absolute clean!

Po
Review №11

Earl and his team did an amazing job with our office. Scheduling was easy. Resolving any issues we had was also a breeze. We definitely will continue to use them! You guys are awesome!

Ti
Review №12

Very pleased with their work. Estimate was clear and written in a way that allowed me to see costs for different services so it was easy to decide what I wanted done.They showed up as promised, brought drop cloths to protect the floor they werent working on, and brought the right equipment to do the job. Results were great and floor and vanities have a nice shine. I would recommend them for any floor or natural stone work.

Li
Review №13

What a wonderful experience I had with this company. My marble counters never looked so good!!!! They look better than they did when they were first installed!!!! (Calcutta Gold Marble kitchen and power room)Great staff - professional, timely, courteous, neat, organized and so knowledgeable and so friendly. CSI=Absolute Clean will be my annual go-to for all my stone cleaning, sealing and restoration jobs!

Br
Review №14

They did an outstanding job resealing our tubs. They provided wonderful service, showed up on time, were very professional, and finished in a timely manner. I highly recommend their services.

Qu
Review №15

Had my office carpet cleaned by their crew. They did a fantastic job and made sure we all understood how to better keep the carpets clean. They were very thorough with their job and estimate. They even pointed out problem spots they were not able to get out all the way. Definitely found a winner here

PC
Review №16

I have used various cleaning companies for the past 10+ years and I have to say, I am so glad I found these guys a couple years ago. Ive been using them ever since. Great and friendly service, professional, knowledgeable, and reliable. I think the one time I had a concern, they reached out to me right away and took care everything immediately. I was very impressed and pleased. Great job, guys!

Ca
Review №17

Angel and Saul came out today to restore the marble floors in my kitchen, foyer and back entrance. They worked wonders on the few areas I pointed out, bringing them back to their original shine and luster. I am very impressed wth their ability to bring my floors back to the way they looked the day they were laid.Both Angel and Saul were very polite and respectful, as was Cesar when he came to price out the job. It is very refreshing to find a company with proper customer service that provides such high quality work. I highly recommend this company.

Ja
Review №18

Wonderful experience from the time Cesar came to give me a estimate to Andre coming to clean my bathroom stone floor & color seal the grout.Very professional & quality work.I would highly recommend CSI -Absolute clean,Inc.

Ch
Review №19

Top quality professionalism, performance, and customer service. Worked around my schedule to get the job done right. Great attention to detail. Got out stains that had been there for years! Highly recommend.

Ta
Review №20

This company had clean my mattress before and did a great job, so when my puppy recently peed in my bed so I called. They woman that answered was extremely rude. She yelled at me for not hearing me on the phone, completely annoyed I was calling for a service. When I gave here the date I was looking to get my mattress serviced she quickly said we dont have anyone for this date (as if I should have known) and suggested other cleaning services instead of giving me the next best time and date to have my mattress serviced. I give them three stars because the time they cane they clean it well, but it was a very poor experience the second time, and went with someone else.

Sh
Review №21

Great service, great quality at a great price! They do an outstanding job on carpets and upholstery. Their crew are courteous, professional and knowledgeable.

La
Review №22

Happy customer. Cleaned, sealed the grout and replaced caulking on a shower. Technician was friendly and did a good job. The price was also 1/3rd that of one of their competitors.

Jo
Review №23

The CSI team was amazing from my initial contact all the way through the final follow up. When I contacted them initially they responded quickly and had a estimator scheduled very promptly. He came out and did a good 15-20 minute inspection on several areas that needed work. We determined that the granite, marble and travertine in the unit would need to be done. They were easily able to schedule a convenient date for the work to be completed. Note: It is best to give them at least a few weeks lead time as they are in high demand because the work is so good.They did the work and I am incredibly pleased. One of the showers was in terrible shape with mold and very dirty grout. It looks brand new and there is no trace of the mold. The other marble and granite is shining like I have never seen it before. They were polite, clean and efficient with their work.It is definitely not an inexpensive service, but it is well worth it. We were rehabbing a condo before putting it on the market, and although not cheap this was a far better option than doing a full gut rehab on bathrooms and kitchens.

Tr
Review №24

Awesome customer service from beginning to end. Professional estimate initially, polite and engaging technicians who were very careful and respectful of my home! They did a nice job cleaning the grout of my marble floors and gave me pointers on how to maintain the grout over time! Highly recommend CSI!

Ch
Review №25

What an awesome team! Super professional, quality work and great customer service. CSI came in and out seamlessly (which is important since we are a busy business), completed the job in great time and made our Winter-stained carpet look like new again.

Yo
Review №26

As a Real Estate Professional, I have been using CSI-Absolute Clean carpet cleaning for many years and have never been disappointed. They are absolute professionals, trustworthy, and the results are always spectacular. Highly recommended!

An
Review №27

By far the most professional & knowledgeable cleaning & restoration specialists in Chicagoland. It was a pleasure to do business with Earl & Cesar. I highly recommend them,

Ja
Review №28

Great service!!! A++++, on-time! Efficient, reliable, floors turned out beautiful! We will be booking again in the future, HIGHLY recommended

Wi
Review №29

I was one of the first customers of CSI-Absolute Clean when they first started. I needed carpet cleaning and they did a tremendous job! They even provided a tutorial on how to get certain items out of the carpet that get stuck that a vacuum cant pick up. I highly recommend them to family and friends!

Ma
Review №30

I give this business a -10. I had originally hired them based on the excellent reviews and prompt communication with owner. After setting up the appointment (a week in advance) I received the confirmation email and work order documents.Yesterday, when they were supposed to be at my apartment at 3:0 p.m., secretary calls me saying that the technicians are running late.I asked how late (I understand things happen); and she says theyll be there probably by 5.Are you kidding me?!!! you call me at 3 (time of scheduled service) to tell me theyll get there 2 hours later?! even if they had a delay, secretary or technicians themselves could have notify me around 2 or 2:30 p.m.I left work early just to find myself dealing with an unreliable business AND ON TOP OF EVERYTHING, secretary tells me just to go back to work and come back by 5. No, things dont work like that. I have responsibilities and commitments that I take seriously.Clearly CSI-Absolute Clean DOES NOT TAKE THEIR CLIENTS SERIOUSLY.I hired another person who got here ON TIME and did an excellent job.DO NOT WASTE YOUR TIME OR MONEY WITH CSI-Absolute.

Sy
Review №31

Very impressed with this company. They are incredibly professional and organized - immediately responding to my inquiry and finding a way to fit me into their schedule given the tight timelines for the project I needed them for. The technician was kind and respectful of my time, and he did a wonderful job fixing tiles in our bathroom and re-caulking our shower. I received an itemized invoice almost immediately following the work that was done. I highly recommend CSI to anyone in need of tile/grout repair.

B
Review №32

Great company who cares about their customers. Used them twice and did an amazing job both times.

Me
Review №33

We needed our grout cleaned quickly before putting our condo on the market and CSI-Absolute Clean not only did it quickly, but did a great job. I called last week and got a next day appointment. Angel was on time, very polite and made our shower look amazing! I would definitely recommend CSI-Absolute Clean.

St
Review №34

Just had my first experience with CSI and will definitely use them again in the future. I had them strip, clean, and seal slate floors in our kitchen and ceramic tile and grout in our bathroom. The tile and grout were both very dirty. First, I really liked their website and how they introduce you to all their employees. A company that spends the time showing off their employees definitely cares about them. The estimate guy, Earl, was very nice. He seemed to be very knowledgeable. I do wish he would have explained my options for sealants more, as I knew nothing about this. I received the estimate a few days later and was actually able to schedule the work the next week. When the technicians showed up I saw that they held true to what the website showed -- they really were friendly and passionate about the work they were doing. They spent time talking to me and showing me the options. They even did a few example test areas on my floor so I could see what it looked like. I learned so much from talking to them that I decided to use a different type of sealant. The job ended up looking better than I expected. Plus, they finished 4 hours earlier than expected. The office promptly gave me a credit for the difference in labor and supplies. I would definitely use them again. My only advice would be to make sure you do a little research ahead of time if you are getting your floors sealed like I was. These guys know what they are talking about and you will definitely be able to get exactly what you want done at a good price. Also, I was really impressed too with how clean they were. They noticed there was some dirt left on the floor and they cleaned it up right away without me having to even ask. They were super polite too. Great job and great company to work with!

La
Review №35

Very responsive, professional Company. Estimator was specific and their work is highly recommended.

Me
Review №36

Prompt, professional, and reasonable prices. Highly recommended.

Al
Review №37

Excellent service. On time. Mattress like new!

Mi
Review №38

Showed up on time, did a fantastic job, and was super nice. A+

Information
100 Photos
38 Comments
4.8 Rating
  • Address:5358 W Gale St, Chicago, IL 60630, United States
  • Site:http://csi-absoluteclean.com/
  • Phone:+1 312-612-0274
Categories
  • Tile contractor
  • Building restoration service
  • Carpet cleaning service
  • Commercial cleaning service
  • Floor refinishing service
  • Marble contractor
  • Sanitation service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–3pm
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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