*Updated* after a few snafus everything worked out and they were a pleasure to work with! I would recommend to others, they were also able to fix the deficiencies and we were all happy

We moved into our unit Mid-August 2019, and after signing the lease and moving in, the landlord notified us of an infestation that was treated 6 months prior to our move in by this company by Carl Easter. It was never solved, and Carl told me after his 3rd visit to this until that our landlord never checked the other units. IT IS IN THE CHICAGO BED BUG ORDINANCE that you HAVE to check all surrounding units! Any real and legal exterminator would be familiar with this law. We demanded in October that they check the units below ours (we are the top floor of a 3 unit building) and they found the infestation was coming from the 1st floor and had also infected the garden unit below them. Carl the exterminator has been out multiple times and we are still being bit and actively find live, healthy bed bugs in our bedroom and livingroom. We feel trapped in this apartment because we do not want to spread this infestation when we move out or travel. The psychological and physical pain from the bites is immeasurable. We have also filed multiple reports to the city about this untreated issue.Here is a timeline:08/15/19: was painting bathroom and found bed bug exoskeleton in bathtub. Called landlord and asked. This was the first he had told us about the previous infestation in our unit 6 months prior to our move in.08/25/19: Called landlord to notify him of the bedbug bites that were continuing.09/02/19: Texted landlord pictures of bedbugs we had found and captured and notified him of more bites.09/06/19: exterminator came out for treatment09/14/19: exterminator came out for treatment (notified me that he had never examined the other units)09/17/19: reported bed bug infestation to Chicago City / Health Department09/20/19: Informed landlord of new bedbug bites through text10/09/19: exterminator came out for treatment10/18/19: exterminator scheduled to come out for treatment. No show.10/25/19: Exterminator came out for treatment and for the first time, examined the other units, found the root of the infestation10/29/19: notified landlord through text of new bedbug bites10/31/19: City of Chicago examined the building and reported building violations to the landlord. This closed the report12/12/19: Notified landlord through text of new bedbug bites12/16/19: exterminator came out for treatment. Other tenants in building tried to refuse entry even though the landlord gave more than 5 day notice for treatment. Carl tried to leave, but I demanded they enter the units to treat. They did. They spent almost 15mins in the garden unit, and only 6 mins in the 1st floor unit. I opened a new Report with the City of Chicago for the ongoing infestation.01/02/20: notified landlord through text of new bedbug bites and found a live bedbug in the living room on the couch.I firmly believe this company has no regulations and needs to be examined by the city for its protocol or lack there of.

Logan Square Pest Control is an awesome company. We have been a customer for over 15 years. They continue to deliver high quality services.

I called for service, It seems the attendant was having a bad day. I felt I was discriminated because I did not answer in Spanish. While I tried to transfer my call to my coworker, a Spanish speaker, I lost the call. This person started text messaging me, calling me rude and asking me do not call them anymore. Worst customer service ever!

Ive had a number of interactions with tree staff here and theyve always been friendly and kind. Their services were thorough

Pest control place has roaches inside.. very nasty fat man in charge

I had swarms of ants invading my home so I called and got hold of Chicago pest control experts.They came within the hour and treated my home properly. The treatment seems to be working so far. Hopefullythe ants will not come back again at least not this year anyways. Thanks Chicago Pest Control Experts.

Good prices and there poison works. Not like home depot it didnt work at all.

They are the best in town for all the pest problem.thank you.

Professional fast and they were able to come the same day! Really nice people!

Landlord uses this terrible service for bedbugs. Guess who keeps finding bedbugs after repeated “treatment” from these guys? Never use this service.

Very knowlegable the best in town.

Buen servicio y económico y muy amables te ayudan en cualquier pregunta

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