I sincerely appreciated Ryan Waltrip’s patience and professionalism. He spent several hours on a Friday afternoon working with me to get a customized policy package put together. Ryan took the time to go through three policies with me, line-by-line, and thoroughly answered every question I had. Ryan’s understanding of the carrier’s policies and endorsements, and his commitment to customer service, was more than evident. It was a pleasure talking with him and I am looking forward to doing business with Ryan and Centerville Insurance for many years to come.
I am very pleased with having Brandon Johnson as my insurance agent. He is the best agent i have had in 40 years of dealing with my insurance needs. Like the the old saying goes 15 minuets could save you a lot of money. all it takes is you calling him and talking for 15 minuets. He has found me better and insurance for a cheaper price.
Believe it or not the most important thing is that Ryan answers the phone when I call him and I dont have to chase them around as I am very busy man. Second reason -I like Erie insurance company and trust that they will be reasonable about handling a claim and I dont have to go after them for bad faith. Im willing to pay for good coverage for a reputable company.
I really appreciated the quick response I always received from Brandon. He continuously answered all our questions ensuring we felt comfortable with aerie Insurance.
Ryan was on top of every question I had, and handled my accounts (3 at one time) with individual care. Several weeks later, I had to make changes to one account, and again, he was right on top of things. He was GREAT to work with.
The agent, Mr B. Johnson, was very pleasant and professional. I had recently purchased insurance through Centerville Insurance Agency and found out shortly afterwards my mother was paying very high premiums for her auto and homeowners insurance through another company. I contacted Brandon Johnson with Centerville Insurance Agency who promptly worked on getting her affordable insurance coverage. He did an excellent job by providing her with affordable homeowners and automobile insurance, saving her thousands of dollars. I would definitely recommend family and friends to contact this agent and company for their insurance needs.
Changing from my other insurance to Centerville Insurance Agency was so quick and easy no need for a caveman to do it because everything was done super easy and quick . There was no laps time in between dropping my old Company to Centerville Insurance Agency . It was all taken care of with one phone call. I have told all my friends and family changing was easy. Thank you Ryan Waltrip for saving me so much money and you making this a fantastic easy move .
We just love you guys. Everyone is nice and always so helpful. Your prices are great and I just feel comfortable with you all. have referred several people because I like you all so much.
Brandon was extremely helpful, patient and understanding from the very beginning. He helped us get the best deal for personal and business needs. I really feel like he went the extra mile to make us feel important, not just another number.
Ryan Waltrip has been a great representative for us. Always ready and available on short notice to answer questions and take care of our every insurance need. We will miss working with Dominion Insurance Agency when we leave the state for our next adventure.
Brandon was knowledgeable, helpful, patient and kind in settling all the details of an accident I had, as well as arranging for me to have insurance on a car which I borrowed and another change of insurance when I finally bought the car I borrowed.
I was in a tight spot with closing looming and no insurance. My realtor recommended Chelsea and she came through with flying colors. I’m so thankful that I called her as we are settling in to our new home. Thanks, Chelsea.
Centerville Insurance Agency was very responsive to my inquiries. They were able to provide comparable services at a much better price than my previous insurance agency, and didnt make me feel stupid when I asked questions. Customer service has been wonderful! They are quick and efficient, respond promptly, and provide information that I didnt know I needed. They were recommended to me, and I would definitely pass on that recommendation.
We are very pleased with Centerville Insurance Agency!! Ryan is our agent and I couldnt ask for a better agent. He is so patient with me and great at explaining things to me (I dont know anything about insurance). I ended up leaving Geico to go with Centerville and couldnt be happier!!!
Ryan went above and beyond what any other insurance company has done for me before. He really helped me to reduce my rates and still provide great coverage for my car. Absolutely recommend!
I really liked that right away Mr. Johnson said he would do everything he could to help me. He did too. great insurance company to work with.
I have been a customer of Centerville Insurance for 25 plus years. They are very responsive, professional and knowledgeable. I have my car and homeowners insurance with them. I would highly recommend any of their services.
Brandon is always great! Very personal, with absolutely no pressure. I refer all my customers to him, because I know he will provide them with quality service and treat them like family. Couldnt ask for a better agent! If you are looking for quality service coupled with great pricing, Brandon is your guy!
I have been with Centerville insurance for over 20 years and the team has been top-notch in every aspect. They have helped me and my family stay in top rated insurance plans that do not raise their rates shortly after you become a member. I have been very impressed through the years with not only their professionalism but the companies that they represent.
Everyone at Centerville Insurance is courteous, professional and dedicated to solving whatever insurance issue you may have. Response is very timely. I would rstrongly ecommend them and Brandon Johnson in particular to anyone . thank you for your attention to detail.
Ryan was very responsive and professional. He was also transparent in his explanation of benefits and effective date of insurance. Thank you Ryan for educating me regarding Insurance policies for businesses.
Everything i have done with you has been fast, easy and working with my agent, Brandon, has ben wonderful, weve already sent 3 others to you and from what i understand they all now have policies with you.
I m with centerville insurance almost 12 years. Very professional and great customer service
Ryan was very helpful and followed up with me to ensure that I understood my policy. Ryan was very polite. I will definitely refer my friends and family.Thank you!
Customer service is excellent, Ryan is a great insurance agent. Service is great and would recommend to anyone in need of insurance of any kind.
I asked Chelsea for an automotive insurance quote as mine was going to expire/renew in a couple of weeks. She took my information and had 3 quotes, all better priced than my renewal. For me to go through that process would have taken a lot of my time and cause me much aggravation..
My agent is Brandon who is amazing. I have been using Centreville Insurance for many years and each time I have to contact them I always learn something new. I tend to ask a lot of questions and Brandon always takes the time to educate me and make me more comfortable in understanding what works best for my family. He has always been extremely pleasant and always available and I am appreciative of that. This has been my Agency for years and I am always willing to refer my friends and family because I know they will be well taken care of.
Brandon has been very helpful. It’s been easy to get up with him when necessary. He explains things well and answers all my questions in a friendly manner.
The agents and staff have *always* been responsive, clear and honest in any dealings I have been with the agency over the last 15+ years. Great service.
Great rate on my car insurance
We loved how easy it was to work with Ryan. He gave us thorough answers and explanations for all our questions. He got us information quickly and he always made us feel like we were a priority.
I am very pleased with the service I have received from Chelsea Wiktorowski with Centerville Insurance Agency. She handled changes to my policy quickly, professionally answered all my questions, and was very friendly on the phone.
Ryan was professional and to the point. I never felt like he was trying to sell me anything.He clearly presented the options I had available and walked me through the meanings of each option. I usually dread dealing with my insurance policy but this time it was a pleasure. I would highly recommend Ryan and his firm, Centerville Insurance Agency.
Good rates friendly people what more could you ask for.
Staff are always courteous and professional. They respond promptly to my questions and concerns. I feel that when I ask for their professional opinion on an insurance matter, they respond with my best interest in mind.
If Brandon didnt know the answer to any of my questions(and I had many!) he took time to research the answers and get back to me in a timely manner. I have 3 policies for my small business with Centerville and even looked into an auto policy. Although I went with another company for my personal auto insurance, Brandons honesty and attempts to get me the best price are just a few of the many reasons we will refer Centerville to friends and family.
Our experience with agent Ryan was simply the easiest we have ever encountered. He was friendly, prepared with our information to answer each question and very professional. We not only got our cars insured, but we switched our home insurance as well ~ the savings on all were impressive. We will definitely recommend Centerville Insurance Agency to our friends and family.
This is my first experience using renters insurance. Ryan explained the types of coverages and amounts to suit my personal needs. The process was efficient, timely and convenient. Thanks!
Brandon was very knowledgeable and expeditious in answering my questions and concerns when looking for a policy. He was professional and a pleasure to do business with. I would recommend him to anyone looking for a dependable agent!
Admirable combination of attentiveness, from initial response time to follow through. Additionally, Agent Brandon Johnson was well versed in the business and products, and in the end the product offered was of exceptional value. Excellent experience so far, and wouldnt hesitate to recommend you. Thanks!
Re sign up our car insurance, which gave us a big discount.
Great owner and staff. Always there to take calls, answer questions, take care of needs and makes visits to you if needed. Great customer service. Ive been with them for over 27 years.
Personal, professional, knowledgeable, and courteous. Every form of interaction has been timely and pleasant. The team at Centerville Insurance met and exceeded our needs and expectations!
Ryan is great to work with. I received tons of guidance in selecting my new insurance plans for my LLC as well as saved quite a bit of money on my personal insurances while picking up better protection. I would recommend them to anyone.
Ryan answered all our questions about our policy coverage. Upon those answers we decided to change our policy to include additional coverage with a price that we could afford. Ryan was knowledgeable about the difference in each policy. We would recommend Erie Insurance and Centerville Insurance Company to all our friends and family.
Have been insuring my primary home through Centerville Agency for about 10 years. Recently, upon my request, they researched an effective, even more affordable policy through a different company. Also, fast and extremely friendly service. Would highly recommend!!!
Best insurance company around. If I have an insurance issue, Judy Scott has it resolved immediately. My company would not be as successful if she wasnt in my corner. Try them out you will be impressed. Personal touch, extremely efficient, rapid response, who could ask for more and all this at a very fair price. Thank you Judy Scott, you are the best.Troy HarePresidentHares Heating Cooling an d Electrical Inc.
I love love LOVE Centerville Insurance Agency especially Chelsea W. From the moment I got the phone call to set up insurance to when I had to recently call for a problem. Everytime I call I’m greeted with such warmth and pleasure to help me. They are just absolutely the best!
I was so impressed I bought car insurance here. Quick precise and to the point.
They are so friendly, personable, and helpful. I was talking to another agency before I called centerville. They were trying to convince me to add all of these things that “I definitely needed.” Then I talked to Ryan and he was completely blown that they were being like that, when all I needed was the basic plan for my specific needs. Centerville doesn’t try to get you to pay extra money for this and that just to add to their paycheck, they really want what’s best for you.
My mother has been a customer with Centerville Insurance for many years and referred me. I have been using Chelsea for 3 years and will continue to. She is quick to respond, thorough, and very friendly. Highly recommend!
Like having a local agent I can talk to and the customer service is great. Ryan also gets back to me soon whether its email and he is on the line with someone else.
The single most convenient insurance purchase Ive ever made!
Everybody I dealt with was.friendly, honest believe it or not. They were straight up about their prices which sold me, I came from ALLSTATE which was charging me $350.00 more a year, that is significant.Excellent so far...
Ryan was great to work with I would highly recommend him to anyone
Answered phone quickly, answered questions efficiently, and worked on my behalf to get me the lowest cost policy but the best coverage possible.
Service was quick and friendly. Received a much better quote and policy then at other agencies.
Professional staff that goes the extra mile as a matter of course, 25 year satisfied customer. Five stars.
Awesome customer service and great people!
Doing business with Centerville Insurance Agency is just a pleasure. The staff of this family owned and operated agency is friendly, personable and professional. They offer a variety of personal, commercial and life insurance products from a number of different carriers. They work hard to find the best products to suit your needs.I was already aware of this agencys great reputation in the community so when I became disenchanted with my auto insurance rates I called Centerville and asked them what they could do for me. The following day I visited their office which is located on the third floor of the Oakbrooke Professional Center on the corner of Network Station and Innovation Drive just off of Clearfield Avenue in the Greenbrier section of Chesapeake. The building is also home to a number of other businesses which share a large private parking lot. The building and grounds are well maintained and there is plenty of available parking.I brought the declaration page of my current policy from another company with me when I visited the office so they could make a direct comparison for a new policy. They made copies of my paperwork and since it was late in the day they said they would work up some different options then get back to me. The weekend was upon us so on Monday they were ready with some options for me. I appreciated that they checked with multiple carriers. Ultimately they gave me a great policy with Erie Insurance that had better coverage with higher limits and the same deductibles as my current policy. I got a better policy and saved a ton of money, the Erie policy is $900 a year less than I was paying and they even guaranteed the rate wouldnt increase for three years. Needless to say, I was thrilled. The paperwork was processed quickly. I wrote a check and was soon on my way.The agency is owned by Keith and Laurie Miller and they have been in business for many years. They and their staff have a lot of industry knowledge and experience and are committed to treating you with respect and providing you the best products for your individual needs while backing it up with outstanding customer service. Five stars, I highly recommend this agency for you insurance needs.
Centerville insurance folks are friendly, knowledgeable, and responsive. Everything we want in an insurance broker!
Great customer service and always very responsive to my needs.
I have been a customer Centerville Insurance over 10 years. I have received the best service and have been treated with friendly nice people all through the years. I would highly recommend them.
Chelsea is an awesome agent that always exceeds our expectations! We have been Erie customers for over 5 years now and I cant see ever leaving.
Great customer service. I have been with Centerville Insurance for over 25 years and highly recommend them.
I dont have to contact Centerville Insurance very often at all, but when I do, Im always satisfied with the quick service and help that I receive. I would gladly recommend Centerville Insurance!
Always being there to help. Thanks!
Your company has been very responsive when questions or issues have been raised, we dont have to wait 48 hours for a response.
Prompt service. Will challenge the insurance company on behalf of clients
The representatives from Centerville are always very helpful, patient, and pleasant to deal with.
Great customer service with questions answered quickly! I would not have my home insurance needs met with anyone else but Centerville Insurance!
Centerville Insurance covers all bases. Ryan knows every question to ask and doesnt miss a detail!
Always quick and courteous service.
Kind, friendly, and helpful personnel!