Mean don’t pay the bills!Where do I start? Terrible customer service and attitude! “How can I say this as polite as possible” is what I was told over And over clearly he’s been told he’s been rude before.Can’t imagine having my child join an organization like this. Speaking to me this way is one thing. Can’t imagine if he spoke to my child this way. The Outcome would have been different. Learn communication skills.From receptionist to director of basketball— rude rude rude! No thank you.Thank you to everyone who left real and honest reviews. Makes a decision to join much easier!
A great place to go by yourself or with friends! Never played tennis but they were helpful at teaching me. Could get crowded though, so be aware of that.
I was a member of CHHRC for over 8 years and during my time there, one couldnt ask for a nicer, more organized, and well-maintained facility. Unfortunately, I relocated out of state and as a result terminated my membership last month. But the best experience at this facility was the front desk staff including Laura, Corrine, and Lee as well as others but the aforementioned were always so nice, friendly, and available to answer any questions or engage in a friendly conversation. Thank you Laura, Corinne, and Lee for your kindness and friendship. Best of luck to each of you and thank you again for being such a wonderful staff but more importantly for going above and beyond to make me and others feel so welcome at CHHRC. Take care.Deron M. Bunton
Staff very unprofessional over the phone and in person. I informed them I would need to talk later as I was busy working and driving. They ignored me so I hung up. Then they called me back immediately and told me to not hang up. This is not the only time I am confronted by unprofessional behavior at the front desk. I never had issues at kennedy fitness for years and after 1 month at the new location I am thinking about just being done. What a headache.edit:Was not the front desk receptionists I had issue with. But the person at membership services. She not only did not try to understand my issues but laughed at me. Literally laughed when I explained my grievances. I was a member at kennedy fitness for years... it used to be a planet fitness when I first joined decades ago. And here I am treated so poorly, she was acting like I was trying to scam them by not paying my membership fee even though I never had a problem paying for my gym membership before. Completely disrespectful.
Great people and place. Excellent for families and is very inclusive. The fitness machines, in some instances, do need updating very badly. One good thing, I’ve never really waited for a machine. I would def recommend for families and people who don’t require an upscale gym.
Women at the front desk are completely unorganized...
Joined this gym in the fall and I have been loving it! So many classes to try and all the instructors have been amazing! Love the community of this gym. Only thing I would change is adding evening classes on Friday nights instead of having them all be during the day.
Great place to work out. Plenty of equipment. Tons to do.
This is a great place! The trainers are really good. Lots of room and equipment. Many indoor tennis courts. All ages come here. They support the community. I have been a member for years and since joining my health has increased tremendously. My training here was a major contribution to that.
Ive worked here (and worked out here) for almost 15 years! I love my job and the health club as a whole! My co-workers are the best and I love that we offer programs for the entire family! Highly recommend as a health club or place of employment!
Excellent place to work out- also great childrens programs!!! Front desk is especially friendly and helpful as well as the smoothie bar being a great afterwork out treat:). Great place for your fitness goals!
Youd Never Know It Was There, If You Didnt Know It Was There!Its a hidden gem for everything from fitness to tennis. And its got a great smoothie bar, too!
Been going to the CHRC for a few years now along with my wife. Its been great and I have enjoyed my membership. Staff in the front are friendly and always ready to assist. Great club!
Great gym with a real family feel. Super friendly staff!
Find another gym. We had a full class for Thanksgiving for spin. The instructor did not show up and they told us get your most experienced person to teach the spin class. They didnt turn on any music they didnt do anything to help us there was no explanation. On top of that the roof leaks in many places the floors and walls have been soaked and there is a strong smell of mold.
Polluted air. They dont think masks are necessary.
I recently joined this gym. I would like to owner know that someone needs to clean the weight room area because notice the weights are all the place and it’s very massive. Hope owner will take care of this issue. No trainers are at the desk during hours 12:00pm to 2:00pm. Thanks! UB
My experience has been limited to adult tennis. The front desk, especially Laura, has been friendly and welcoming and helpful. Laura even remembers me by name which is impressive! I like the locker room set up and I like the instructors. I would like to see more fun, informal tournaments (compared to league play).
Only been a member for a little under 3 weeks now, but i have to say it is going well. I’ve mainly been using the gym, but have occasionally played basketball. I do enjoy the gym area. There is a ton of equipment to work out on and there are also multiple machines used for the same workout ex: (multiple chest press machines, bench press, squat racks, and sets of dumbbells ). Also good spot for stretching. Haven’t yet had a problem with waiting on a machine and not finding an open bench.
The gym has everything one would need and more. As a father with small children, I really appreciate their child services (Fun Zone). It makes going to the gym easy and stress-free. I’ve been to many gyms/clubs and none compare, on overall value, to the CHRC.
Love this place. So much diversity as far as programs and classes you can attend. The hours work with my schedule (full time work and student) and the locker room set up is great. The tennis staff is top notch.....Chris Bennet rules.
First time visiting this club and loved it. Staff was so nice when I walked in and you can tell theyve been there for a long time as they knew everyone that walked in. Tennis courts, parisi and all under one roof. Equipment to work any body part needed and full Dumbbells up to 150s. Very clean, no weights left on bars or off racks, and they provide towels!! Id highly recommend going here, especially as a family Heath center.
I love the classes at CHHRC! There is a wide variety and they are offered at many times of the day. I dont have an excuse not to fit one in. The trainers are fabulous and every staff member that I have come into contact with has been friendly and encouraging.
I would have given them 5 stars.Unfortunately the front desk staff are miserable people.
Great tennis courts, but I miss the clay ones. Great indoor basketball court. Beautiful and large gym for all health levels. Helpful staff. I cant say enough about them!
Love this gym! Love what they offer! And did I say how clean and well kept the gym is. The staff at the gym are amazing!
If you just come to play matches occasionally, this place is OK. However, If you want to get your kids train for tennis at this club, there are much better and professional places available around. I said so based on my sons experience there. in addition, the front deck is horrible, rude, unprofessional.
I work here cant give a review
Brian does a great job with the Queenax Summit class on Sunday mornings. I
I absolutely love this gym! Everyone from the staff to the patrons are friendly and the club is always clean! My gym for Life!
Foundational yoga class is awesome. Filled with history, knowledge & fundamentals. Highly recommend to members & non-members alike.
Great variety of fitness classes, talented and professional instructors, up to date weights and cardio machines and laid back gym atmosphere. Love this place!!!
Warm & Friendly environment. Never overcrowded. I have been a member of CHHRC for over 10 years and I plan on staying for many more years to come.
I love the variety of classes & the family like atmosphere. Theres such great energy from all the trainers every day!
I love the classes that this gym offers-they are numerous and varied and always excellent. The instructors are top notch and I always have a fabulous experience!
Xcellent.
Updated review after reading some comments here.. Literally I don’t understand what people don’t like in this place. And that is sad to see that such reviews get 4-5 helpful marks. Those are absolutely unhelpful and useless reviews.One guy is screaming in reviews about color discrimination (I guess because he did not get a job) when there is a great afroamerican coach right now training kids, and they get better every month with him, he is the best coach this place had so far.My sister is improving every day now since they got those coaches.Others complain about front desk.. and that is bs in my opinion.I know people who work there for 4 years. But I’m sure some members are there for more than 10.. awesome ladies always kind and friendly. Laura is the best!my own review:Great place with sauna!!! With tennis, volleyball, pickle ball, basketball, parisi, group lessons and with everything else it needs, never overcrowded, not expensive, good light and no disturbing music, everything is great. My favorite gym!
The facility and equipment are dirty, deteriorating and deplorable. The management neglectful and untrustworthy. Leaks in restrooms never repaired. Insect infestation. Equipment and steam room out of order for weeks at a time. Very poorly managed. Kelly Nicastro, personal training manager, is deceptive and irresponsible with account management. I do not recommend to anyone seeking regular fitness facility or personal training. However, personal trainer Melanie Macko is excellent.
Great and a variety of classes, no judgement, lots of different machines to work every single part of ur body. AWESOME Staff and members. They have a daycare which was a cherry on top. I have no complaints and i have been to every gym around! Oh wait i.do have a complaint i wish it was 24/7 hahahaha, its a perfect gym.
Clean and nice.
All of your CHRC team members are freindly helpful and great to know them for the past decade plus started a doubles group 1991...Still have the card
I love the mature, respectful patrons that attend this gym. We love the fact that its not as crowded as other affordable options (ie Planet Fitness etc). My mother is a huge fan of their group classes (ie. Yoga).
Wonderful experience, excellent training and fun classes. I enjoy it.
Good place for Workout, Running (Parisi Speed School), tennis and on top of it you have a good healthy snack bar for an after workout recovery
Great place to play tennis all year round. Drills, leagues, early morning round robins.
Excellent facility, friendly and courteous employees make you feel welcome.
Great family fitness center! Their entire staff from front desk, FunZone child care, personal trainers to juice bar are all very friendly and welcoming. My wife and I are especially grateful for the women in the FunZone... they are GREAT with our 2.5 year old triplets! They provide us peace of mind while we are able to workout. Glad to have found CHHRC and highly recommend to all. Thank you CHHRC!
Personal training is AMAZING!! There are so many options and it is super clean!
What makes CHHRC the BEST are the workers at the front desk and Joe ONeil!!! Thank you for always being so helpful and always having time for questions and court reservations.
I love playing tennis and CHHRC has provided a perfect platform for my game and love for the game.
Great staff. Cleanly and updated facility.
Great people and great atmosphere. Glad I joined.
Love Parisi there, and the gym is very nice too and clean
Variety of activities. Friendly staff. Ease of use.
Great people and great atmosphere. Highly recommended!
I enjoy playing racquetball and there are many people to play with on Tuesday and Thursday. I dont use the exercise equipment, but there seems to be a good variety.
They have a great variety of classes at a wide variety of times
Miss Donna in the FunZone has changed our lives. No exaggeration...because we are able to feel 100% secure with our children under her care, we feel free to workout, enjoy the club, etc. Miss Donna is family.
My kids love the tennis program, and the staff is always very helpful when Im there Sunday mornings for my doubles group. Thanks !
Worst gym ever owner Jamie should be ashamed of the member services. Laura at the fro t desk should be fired immediately. The membership woman is not even close to being human
Yes i am a excellent tennis player.
Much less intimidating than other clubs. Tons of classes.
Tennis clinics and group classes are great
Best gym in town
I went in to see what the prices were like. They were a little expensive, but you get what you pay for.
Friendly and many classes offered.
Great facility, nice people!
Everyone on the staff is SO friendly!!!
Do NOT book your birthday party at CHHRC! Absolutely horrible. Rude, deceitful, management.
Amazing indoor environment !!
No drama, friendly people and AWESOME classes
I LOVE THIS PLACE!!!!
Join and go.........Youll live longer>>>>>
Great trainers
Love this place.
YEEET
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