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Dollar General
4190 Union Rd, Cheektowaga, NY 14225, United States
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Dollar General

Comments
Ma
Review №1

Every time I try to use a gift card, I can use only a certain amount and then I cant use the rest. I call the number on the back, and it says the number I entered was wrong, even though it isnt.Then the cashier (who was really nice this time, for what its worth), gets the manager (I assume), who never bothers to look up from his phone the whole time, always tells us to just call the number again and then says he cant take any items off the order. His unprofessionalism and rude demeanor are the worst part of the experience.

Jo
Review №2

I typically stop here for a quick snack. But I am always impressed with how much you can expect to find. So much merchandise in so small a space.

Lu
Review №3

Just another average dollar store, nothing special about this place today. They were a little busy when we walked in.

Di
Review №4

Christina and Nathaniel is always very friendly and helpful to customers. Excellent customer service. Easy to find items because store is neat and clean.

Me
Review №5

Convenient,quick and friendly. Pretty neat and well organized for a dollar gen...i appreciate it.

Ai
Review №6

IT was a good experience and everytime that I go I found everything I want

Da
Review №7

Their Clover Valley foods are a great value, and OU-Kosher compared to their name-brand counterparts, which often carry the less well-respected Triangle - K mark or none at all.I especially love their Nacho Cheese tortilla chips.

Va
Review №8

I like Dollar general they usually have good deals on paper products. They carry a wide selection for a little store. In a pinch you can pretty much find anything you might need.

St
Review №9

Cute shop! They had strawberry shortcake bars!

Ms
Review №10

Find everything fast when Im in a hurry there great

Lo
Review №11

It could be cared for a bit better. Lines can be long, boxes are in the way at least 2/3 of the time. Clothing is crowded and impossible to sort thru. Quality is poor. Other Dollar stores are set up and kept up much better.I do however like the staff who are definitely overworked. Some prices are good. But some poorer quality items are truly over priced and dated.

Sh
Review №12

Its Dollar general. Some things are cheaper some things are more expensive. A lot of knickknacks and things for your outdoor spring patio. They have an as seen on TV section. Good place to get in and get out within 5 minutes.

Ca
Review №13

Theres a little of everything. Prices are lower than the grocery stores, better variety.

Ke
Review №14

Favorite place to grab things cheap! Almost always have what I need. Very friendly cashiers. 👍🏼

Da
Review №15

Had products I needed at a decent price. Store is dirty and smelly though.

O
Review №16

Its convenient. We got to help the staff chase down a shoplifter and get their licence plate. Staff is nice as long as youre not stealing .

Ma
Review №17

This is not a Dollar Store. They sell items at a variety of price points. This location is not particularly clean nor well-stocked, but in a pinch, you can get most of what you need here.

Yv
Review №18

This store is very very popular..I luv it due to its a one stop shopping store just abt....and close 2 home.

Sh
Review №19

Love this store but they need more than one cashier, wayyyyy too long of lines

Me
Review №20

They always have most of what I need and are open a little earlier than most other discount stores in the area. To me thats a huge plus, I can get what I need there a little faster in the morning.

ch
Review №21

Th this one was nice and clean. Found some good

Ch
Review №22

Not as great as it once was but still a good place to go for quick shopping

Fr
Review №23

Great store.

Su
Review №24

Horrible attitude towards customers and the employees look miserable. Store is not clean but what do you except. It’s Dollar general. Was in there for only 2 minutes and couldn’t stand being in there. Employees need more training on customer service. One of the female cashier made side convos with workers. Very unpleasant experience and unprofessional service. Won’t be shopping there again.

Ro
Review №25

Its a good discount store you can be in and out

Ja
Review №26

Great service....but store set ups vary

Gr
Review №27

Very fast service. In & out. Excellent.

Pa
Review №28

The interior of the building was in rough shape and there were several large patches of flooring open and exposed. The cashier was having a side conversation with another worker and was not engaging with the customers. She had a very strong odor to her as well.

Da
Review №29

Would have given more stars but the people working here tonight were so Damm rude...dont announce store closing but come up to me and say the store is closed and I have to leave. I apologized that I didnt hear announcement and lady says she doesnt have to make one because she just told me. Lady...next time try to be a bit more nicer...or was the $100 bucks I just spent not worth your time to DO YOUR JOB... Or if you prefer I will go elsewhere next time. The two stars are for the value...minus one for filth and minus two because (manager) lady and cashier (blue haired girl) had serious attitude. PS... everything I purchased was for fundraisers I am supporting....not that you care about that either.

He
Review №30

A good place to get Supplies anything that set your disposal And a good place to shop

Tr
Review №31

Its was good not bad at all the workers was nice food

Jo
Review №32

Hello yes it still is as friendly as always. They also still have the huge variety of goods as they used to years ago. People who work there are great, and never are too busy when you ask them a question. Always will be one of my favorite Dollar General..

La
Review №33

The manager there was kinda disrespectfu !!! Of what others wear such as being gay I was very offended and dont olan to return there

Ir
Review №34

There are a lot of bargains here. Cards are great for the price. Clerks very helpful and courteous. They are always on top of seasonal items.

ki
Review №35

Staff was very busy, but still happy and helpful! Took time to show me my item was, not just point!!! I was treated better there then Macys. Whoever is hiring these people, WELL DONE!

Ir
Review №36

One of my favorite store. Always have what im looking for.

ka
Review №37

Need employees to stock shelves looks like they are going out of business. Hire some people one girl cant do it all

--
Review №38

Pretty good one here and has just about everything.

J
Review №39

Poor customer service. It would be nice if the cashier cashing me out said hi or told me to have a nice day. This location could also use a good cleaning.

Ga
Review №40

Always my go-to for running in & out, quick shopping trip.

Al
Review №41

Great place I loved it I went in looking for something particular that I could get cheaper at Dollar General then I could have Family Dollar because they didnt have the item that I

Ne
Review №42

I usually always shop here for every day needs. They have some pretty good prices on certain items!

No
Review №43

Best place to stop when forgetting anything for a gathering or emergency runs for kids to entertain with toys.

Ha
Review №44

Good store. Needs some floor work

Ch
Review №45

Quality has gone way down over the years

Pa
Review №46

Great staff....helpful and personable. Young lady at checkout and store manager were both engaging and kind.

Ru
Review №47

Nice store. One of my go to on a budget store.

Je
Review №48

Quality good stuff care

Ab
Review №49

Nice workers fast checkout

Pe
Review №50

Dirty... Not enough help to take care of the store! Favorite place to get my bagged salted peanuts!

Do
Review №51

This particular store was clean, products in store and great customer service.

Je
Review №52

Ok everything u need is here and convenient on ur way home.

Ch
Review №53

Could use more room. Love the employees though!

An
Review №54

Rude cashier but great prices

Ma
Review №55

Friendly staff and good prices...Ill be back.

Sa
Review №56

Better then a dollar store.

Pa
Review №57

Anything you want you can get at Dollar General. There prices are fair and you can get food, clothes, cards etc.

Tr
Review №58

The young lady cashiering was great, Clair. However, the only reason this store gets 3 stars today is because of her, alone she gets 5 because she was very kind to and patient with the woman in front of me... but the store smells as if death had bad breath and was breathing all over the place. This place smells horrendous inside. Every time. For years. Why????

Be
Review №59

They had everything i needed very helpful workers, and the store was very organized and clean!!!

De
Review №60

Friendly position vibes customer service skills helpful

Ca
Review №61

I enjoy shopping at $General, they always have whats on sale & they are very pleasant, & the store in airport plaza is always neat & clean.

RO
Review №62

Great! wonderful customer service.

Li
Review №63

The people were very nice and the store is very organized

Fr
Review №64

The cashier Cheryl was so nice

S
Review №65

I love the convenience and the prices. The staff is always kind and willing to help!!

Ch
Review №66

It was nice there. Clean...nice workers.

An
Review №67

I shop there alot....it suits me just fine.

Sh
Review №68

Always have what is needed

Ma
Review №69

Good prices qualities good like the new store layout

ji
Review №70

Store is decent like most DG s and in most cases you get what you pay for..great store for a last minute gift or food item

Ly
Review №71

Friendly workers store just needs to be a little more organized

te
Review №72

They werent crowded and they have everything with no limit

Te
Review №73

Nice

Je
Review №74

Cashiers are slow and dont care of having big lines... they are nice but slow

Co
Review №75

Friendly staff. Katie and Cheryl were awesome.

Ho
Review №76

I buy all my snacks here great store

La
Review №77

I love it because I get some of my healthy needs and I can get anything I want

Ma
Review №78

Get my paper towels and toilet paper and coffee here. Great prices

Ed
Review №79

Very convenient and plus 31 South my doggies favorite food

Li
Review №80

That was a great experience it had all I went there for and more

Ne
Review №81

Nice cashier

Ne
Review №82

Always good

Ri
Review №83

Clean competitive pricing plenty of parking great for a quick stop

Ka
Review №84

Miserable unfriendly people work there on broadway.elderly lady said bathrooms were broke. And couldnt find they keys .lier.

la
Review №85

Complete Trash!! Who is the owner? Ill be reporting that store.

Da
Review №86

If you dont mind the lowlife that go there and work there then I guess its okay to go there.

jo
Review №87

If you need something right away instead of going to a big box store they probably have it

De
Review №88

Only complaint is it needs to be updated loose floor tiles and some empty spots

Ta
Review №89

I love Dollar General I love the prices I love the stuff I can get there and I love the service

ly
Review №90

Clean store good staff friendly

Qu
Review №91

It has the basic needs that a person can use .

Ro
Review №92

Nice place and friendly people there

Ma
Review №93

Great. Found what I wanted

St
Review №94

Had what I wanted, excellent pricing

ir
Review №95

Ann is fantastic and extremely polite!

Au
Review №96

The prices are over priced, they over charge me three times

z0
Review №97

It has nice things there

St
Review №98

Nice selection at this location

Da
Review №99

Well organized. Workers were helpful!

Ge
Review №100

Manger got mad at me because I asked when an item would be stocked that they didnt have for 2 weeks

Information
58 Photos
100 Comments
4.1 Rating
  • Address:4190 Union Rd, Cheektowaga, NY 14225, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 716-309-2760
Categories
  • Party store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Dollar store
  • Pet supply store
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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