I’ve been using Orkin for several years now. Have always had great service, it works, they are on time, professional, respectful, and courteous. I’ve had 3 different techs over the years, all have been great. The ladies in the office are wonderful too anytime I’ve had to reschedule or had any questions. Highly recommend.
My initial visit was great! Both Orkin Technicians were outstanding. They were both very professional, thorough, covered every issue of concern and explained plan of action. I’m excited to work with Orkin Team!
So far so good! I just had my first initial visit, Steven was very professional, friendly and on time! They’ve communicated with me very well.I’ve got millipedes in my finished basement primarily in my laundry room, but was told that their service will take care of most everything. I love that I can call them back out anytime for no additional charge, that’s a very big plus! Not to mention I’ve used other companies in the past and Orkin seems to be fairly cheaper, a good price to me!
Great company. Very thorough, professional, always concerned about my needs.
Great customer service. They update and send a lot of reminders which is appreciated!I always have the same technician, who is so sweet, but also very professional. I feel like he truly cares if my home is bug free!
A few years ago we used Orkin to get squirrels out of our attic and seal it up to prevent them from coming back. We continued using Orkin for routine bi-monthly maintenance treatments. Our service guy, Steven, is always professional, through and helpful with questions about any problems that come up. (e.g. spiders) we have been very happy with the results.
My technician was courteous, explained the service thoroughly and was very professional.
These guys were very professional courteous and kind. Their time here was minimal and they got right to work. I am pleased with my service this far.
The guy they sent out was very kind and professional, going about his work while I worked from home. He was great with the dogs and was finished in 30 minutes. I would definitely use Orkin again and again — though hopefully I won’t have to once they’re done. Thank you, Orkin!
Orkin is the very best for pest control! Their service men are very knowledgeable, and they take care if the pest issues! Choose Orkin! You wont regret it!
Jerry did an amazing job when he came out. He explained everything he was doing and he even explained before he done it. I couldnt be any happier with the service.
Very professional and knowledgeable exterminators. Friendly, polite, took care if business quickly and efficiently. I don’t have another comparison for value. Would use them again.
Joe arrived on time and assessed our situation, fully explaining what needed to be done and why. He provided options and same day service. The men who performed the tasks were polite, professional and offered to answer any questions.This was very good service and the price was fair.I’ve used Orkin before and I’m sure I will again. Thanks guys!
My technician, Jerry, was on time and extremely professional. He answered all my questions, and got the house treated quickly and efficiently!
We received quotes from four local companies, about getting a termite preventative treatment done to our home. Although Orkin was $400 higher than two of the others, we decided to use them, because we felt their service & presentation was vastly superior to the others.Joe Kashner came out to check our home out. After thoroughly inspecting from top to bottom, which the others did not, he presented us with the detailed plan that Orkin would be using to protect our home. We decided that the extra money would be well spent with Orkin, because of what protection they offered & name recognition of the company.After setting a date, the crew showed up & promptly went to work. We were impressed how efficiently these guys worked, considering how hot the weather was. Phil, Harley, Lewis & Isaiah did a great job. Mike, the branch service manager, stopped by to assure everything was going well. I had a great conversation with him. When the work was finished, everything was cleaned up & area looked great.I would like to say that Joe, Mike & the crew that did the work, were very polite, professional & are a great asset to the Orkin Chattanooga branch! If you have any pest control issues or just need a treatment, give Orkin a call.
We have service outside our house for routine bug control. We are so happy with the service we get. Everyone is always so friendly and professional. We’ve also had Orkin take care of an insect problem in our attic and are so pleased. They do a great job and the service is outstanding!
We are having a tremendous amount of ants coming into our kitchen and they were not due to come out for another few weeks. I requested an earlier visit and they came the next day. Looking forward to not seeing ants in my house
Jerry Crownover is the person who did my service today. He is a very polite and professional gentleman. He knew his job and was very efficient with getting it done. He worked with me on the time as well due to me having another scheduled appointment to attend. So far I am happy with the service that Orkin has provided me!
Orkin is faithful and conscientious to do their job well. I like the professional attitude and good communication to alert me before they arrive for service. Would recommend Orkin to anyone.
A general base board spray service, outside bee misting and baiting poison around the perimeter. Quick and easy with great service and performance. Wore his mask the entire time and respected child safety. On time and worked around our schedule. *****
Have been very pleased with my service over the past 18 months . The service gives me peace of mind that pest are kept at bay . My service technician is friendly, thorough with asking about needs and issues and always maintains a professional presence!
Great people to do business with...efficient and prompt and reasonably priced
Our bug man is very good and cares about our needs.
Brian G is very professional, respectful and nice. He is always on time, performs to expectations of service and calls or texts with updates. This is appreciated and Brian is the best! Keep up the good work Brian!
Shane was excellent. Very friendly and very professional. Thanks Shane!
They came for our regular service which is every other month. Very polite, quick and efficient.
Expensive, lack communication, but I guess they get the job done. Butbi feel like I could go around and spray the walmart stuff and itll be just as good
They did a good job, but I had to call them twice
Jerry and Joe were absolutely amazing and professional. They stayed in contact with me, Walked me through everything with me, and gave me good and honest opinions. I am 8 months pregnant and they made sure everything that would happen would be safe for the baby and I during this process. Highly recommend.
Ordinary has been doing this service for years and today was the first time for mosquitoes, fleas and ticks but were very friendly and knowledgeable!!
They are always on time, polite, and thorough. They were able to control the fleas and keep the wasps away from my porch. Would definitely recommend.
I have been very pleased with Orkins services...The serviceman is always friendly. My pest control issues have greatly improved with them🙂.
Did a very good job of diagnosing the issue we were having. They explained everything very thoroughly. Even answered some of my crazy questions. In the end though they were a lot higher in price based on comparative companies for the initial work. I have not found a better replacement for the routine contract work.
Cody was the sweetest and most thorough tech I’ve ever met! He covered the house and I believe we will see results from this visit!
Fantastic technician. Company responds quickly, gives good information, reviews treatment with you, and so friendly!
This was our routine bug spray and inspection. Our technician is awesome! I’m very, very, very impressed with the staff we have worked with as well as the company! They are top notch!
I had a very bad experience with my local Orkin. First I have the guys come out on an initial visit to my house, telling me Ill need all my my insulation replaced with Orkin-brand stuff because of rats. I am so glad I got a second opinion. They told me there was a rainy week ahead, too, so theyll need to wait 7-10 days to spray for mosquitos (a high priority item for me). That was June 7. I called today, more than 2 weeks later, and was told that they werent scheduled to come to spray until 7/21. Meanwhile the prior two weeks I received multiple calls from the original Orkin exterminator trying to sell me on the $11k insulation project. I have cancelled my service and wont be going back.
They are great! Always on time and willing to work with your schedule. I see less bugs inside my house overall! I’ve been with Orkin for about 3 years
Orkin is professional, prompt, and personable. They do their job well, are very knowledgeable, and aré sincerely interested in taking care of my family’s needs. We have had trouble with Palmetto bugs, but they quickly got rid of those annoying pests! I know we’re in good hands with Orkin!
We really love our bug company! They are great and very quick and they deal with my dogs 🤣
Just started there services. So far so good.
The service technician personable and very thorough.
Quick, professional, nice, and always do great work 👍🏻
Very nice Gentleman that handle everything. Thank you for a great experience
Hardly any bugs anymore after the first visit they had them knocked down to almost nothing. What I don’t like is there way of letting you know that they are coming to spray. Only text you a day in advance to let you know. Cost $82 a visit for each month, but I need a week advance so my finances are ready. I get a text that they are coming and if I don’t text back or call the business the same day to reschedule they come. Then after they come they Bill my account automatically out of my checking. If I don’t have the $ that could be a problem. So right now around Christmas time it’s hard. Advance of the visit will raise my score for them because everything else is good. Thanks
Our visit was good. Jerry answered all our questions. He was nice and efficient.
Jerry was very friendly, knowledgeable, thorough, and quick! I am glad we chose Orkin and will refer our friends!
The whole process was great. They were so nice and professional. The teck that came out. Cody. Was great. Called me to make sure my set time was still good. Even let me know he might be running late bc of where I live. But, he was still on time. Extremely glad we chose Orkin. Thank you.
Great as always and great suggestions for keeping ones house up to date and working well.
The tech that came was very friendly, and the pricing is good. They answered all my questions that I had, and I didnt smell anything either.
Very professional. Covered all areas as requested. Very nice guy.
Brian is awesome! The quality of the product and customer service is A+!
Came out when called. Need to get problems under control
Guy showed up and went right to workHe was very thorough!Nice professional guy and knew what he was doing
The technician was very courteous and professional.
Stephen was extremely professional, knowledgeable and took as much time as I needed and without me feeling rushed, to answer all of my questions and address all of my concerns. One of the best things about switching to this company, Stephen will be my technician from here on out. To me, thats a very, very good thing and nothing like I had with my previous Pest Control company. Again, I cannot say enough about how professional, knowledgeable and courteous Stephen was and I look so forward to having all my concerns addressed and feel certain that they absolutely will be! Thank you Stephen and thank you Orkin!
General extermination as part of a quarterly plan. Brian, the technician, is always professional, friendly, informative, and always makes time to answer our questions around preventative measures. Great job
Very pleased with the services received from Orkin and the agent that serviced my home was very pleasant and professional.
Called Orkin a few months ago due to us having a carpenter ant problem we had a technician come out and give us a quote that we wanted to go ahead with including the digital signing of a contract. Three dates were missed and finally calls werent returned. I called the main number back themselves and was told twice a manager would get back with me in regards to whats going on....nothing. Had to take my business elsewhere.
Very professional, super quick response time. They were thorough and friendly. Good value.
They tried to charge me and Im out of town
We have been using them for a while. Very professional. We have a great service person.
Steven was very professional and prompt. He listened to my concerns and detailed how he was going to address them. Nice to understand the what and why when it comes to your home and Steven did a great job. I had no questions for him at the end. Everything from setting up the appointment, communicating when the tech would arrive, and the actual service was quick and easy.
Chris is always on time and does a great job. Orkin helped us live more comfortably in our house without nasty pests crawling everywhere.
Always very professional. They are nice and friendly. They keep everything maintained and i have had no insect issues.
From making the appointment over the phone, the representative was very clear, focused on what I needed for service, quick with a price quote and set up the appointment within 2 days. Technician was prompt, courteous, entered the house with white glove shoe coverings. After inspection began spray and bait pads to solve the pest issues. Sprayed the outside from top to bottom, from roof line to foundation and removed all spider webs on the outside. Awesome, complete job in about an hour. Highly recommend the service, they are not all the same.
These guys are good. They do a thorough job. They are always on time. And they are professional.
Joe Markham always shows up on time at his appointment and is very friendly, professional and knowledgeable.
Great service. Very thorough and explained everything that was needed. Gave my dog treats. Very respectful. Gained a lifelong customer. Thanks so much Orkin
Jerry Crownover was our Orkin exterminator and he was on time and very professional. He did a great job of explaining his procedures and helping me understand all the ins and out of what I was paying for. I would definitely recommend Orkin to anyone who wants to keep bugs outside of their house!
Jerry was professional and non-judgmental which is more reassuring than people realize. Much appreciated
Jerry Crownover was great!
In the past we were using a local pest control business for 18 months with limited results in 5 months orkin has completely eradicated our pest problems
Nice guy as our technician. Always friendly and professional.
The technician Jerry was very friendly and efficient.
He was very nice and informative and did a very good job
The lady on the phone last night was so helpful and nice, plus we had everything set up in a few minutes. Also, the specialist who came out to the house was on time and helped answer all the questions I had, these employees were great and passionate about their work with Orkin! Thanks!
Have used Orkin for routine pest prevention around my home for 4 years and have had no issues. When special needs arise they are prompt and efficient in assisting.
Awesome Service sprayed outside due to social distancing No evidence of bugs or rodents in the inside Completely Satisfied 👍 It has been amazing to me that spraying on the outside eliminated the bug problem inside 👍.
He was curtious and knowledgeable
I called Orkin post control to treating my new home I bought. Ive used this company in the past and was very happy with the service I received. However this time not happy at all. After talking with the customer representative on the phone. I was under the impression that, I was getting the basic package which included the house being inspected from top to bottom just like in their video and then the house would be treated for all pest include with the basic package. Well, thats not what I got. I got a technician put out a few bait box and sprayed here and there, no inspection and for 15 minutes sat in my driveway, but logged that he was there for an hour. Not happy.. probably gonna cancel my service.
Prompt courteous service
Brian did a great job. Our first regular service.
The technician was very professional and knowledgeable. He was not in a hurry and answered all questions I had. He addressed all of my concerns and explained everything he did with detail.
I called at 1:45 to see if they had any availability this week. They arrived same day and took care of everything.
My technician, Jerry Crownover, was not only knowledgeable about his job and how to control pests, but he was also kind and friendly to talk too. He helped me with some tips I could use on my own to better help my situation. An overall great experience!
This place is horrible, the guy came out and said he was here for termites which we do not have, not even sure where he came up with that, so after I told him the issue we were having he did an inspection and gave me a price and said he would be back for me to sign papers and get my issue taken care of, never saw him again, called and called leaving several messages and nothing, this place is not reliable at all!!!!!
Very professional and took time to listen about problem areas. Thank you!
Jerry came out to our house after I filled out an online application. He was very professional and took the time to explain everything that he was going to do to me. He answered all of my questions and gave me some advice on things we need to fix outside! I am so glad I went with Orkin and not another company. Thank you so much!
Got squirrels in your attic call Orkin, they went above and beyond to take care of our home.
Joe was the gentleman that came out for inspection. He was on time, professional & very informative.
My rep Joe was fantastic to deal with. Great guy and they finished the job today. Price was a little more than I would have liked to spend, however the experience was good so far. Ill prob use them again in the future for other projects in crawlspace for example.
Orkin has continued to go over and beyond to work with me on resolving my pests issues!Their Customer Service ladies, Branch Manager, and technicians (Cody, Eric) have been extremely kind, responsive, and flexible with my needs!I have a lot of anxiety and OCD about others coming into my home, and they have worked well with me on that too!They truly do try their best to put the customers needs first, and are so kind about it too!It might take a few months to get rid of all pests, but they will continue to work on the matter until it is resolved!They truly arent happy until you are satisfied with their business!I highly recommend them for that reason!!!
Very pleased with the technician. Pointed out areas of improvement in pest prevention outside. Courteous and efficient, answered all of our questions, and was punctual!!
Horrible experience. I was verbally harassed by the black man that came out of the back door as I drove through their parking lot, after stopping in their parking lot for a minute.His defense was: after observing me get off of my car, he found me to be suspicious because they have had recent breaking! I was dress business professional driving a 2017 fully loaded Ford.This branch is full of a bunch or unprofessionals. He threatened to call the police on me. I encouraged him to do so, to ensure we could make a public spectacle of his aggression towards someone who did nothing wrong. He approach, demeanor, language, and tone were all unacceptable.
They are thorough and stay in touch.
They do not perform normal service on Saturdays, so be sure to ask, as they did not disclose this information when I got stuck with a 1 year contract! Also, they do not inform you of your upcoming appointments, I called on Friday and was informed I had a service call scheduled for Monday. They claim that they search for cracks and other entry spots and inspect attics and crawl spaces and fill cracks, they did none of these things. When I informed the local office of the failure to disclose this information at the time I signed up for service, she got a major attitude and basically laughed about my situation and told me, Sorry, they shouldve told you. I dont know what to tell you! Poor communication, bad customer service and false advertising has been my experience thus far and Ive had them for 6 days...
Great service.. I immediately seen results the same day..
Jerry was professional and honest about what he was doing and process of time it would take. He was able to find the problem and did his job very well! Dont waste your time or money on other pest control services! Call the best! Call Orkin!!
Very bad service. I have had issues since few months and the issue is still not resolved. We called multiple times and they came out to do the service but my issue is still there. The guy who comes do the treatment always makes excuses. They have 100% guaranteed advertised with money back but I have yet to get my money nor the treatment is working and they will not change their treatment or do anything abt it except giving excuses. Orkin use to be good now it’s not. Even the mangers are not doing anything.