Very clean wonderful place to have a storage. Both my mom and I had our own storage unit here. definitely would recommend this place. The staff is very nice! The general manager there is the best! She is so sweet and just a amazing person! Loved her! If your thinking about this place just do it you wont regret it!
Raegan has been extremely helpful and responsive. My unit was clean and the price seems fair.
Visited the storage facility earlier this week and interacted with team members. Everyone is most pleasant. Sidra is her usual upbeat and most helpful self. I wished to make a purchase and they had the packing materials I was looking for with my upcoming move.
I spoke with ED, who was very professional, knowledgeable, and friendly. Took the time to answer all my questions.I will be recommending StorageMart to family and friends.
Sidra was pleasant, professional, and very knowledgeable. It was a pleasure working with her.
Needed a place quickly, Tim was great at getting me a good deal and handling my situation very efficiently. I am moving in just a few days so it is a relief to know that my stuff will be safe.
Jessy is super helpful and made the check in process a breeze. Competitive pricing and very clean facility.
Very easy to book. Signing the contract was quick. Unit was very clean.
Very easy to sign up, and great explanation of all the terms when arriving to get started. Feel great about leasing from here.
Great customer service! The entire place is neat and clean!
Had a terrific experience with StorageMart in Chaska. The office manager was friendly and helpful.
Fast and easy transaction! I reserved my unit online and got a discounted rate. I then received a phone call to come in and finish the process. I came in and worked with the manager Sidra and she was wonderful! I was shown the unit to make sure it fit my needs and we finished the paperwork shortly after. I highly recommend StorageMart!Update! 4/9/21. I came in for a second unit and after getting checked in I realized the unit was too small for my items. The General Manager, Sidra, was very understanding. Not only did she help me find a larger unit by she also got me a great rate! Once again great customer service! Highly recommended!
Very friendly and accomodating on a Sunday. Sidra is also very friendly and knowledgeable.
The Manager Sidra was AMAZING! top notch customer service. Highly recommend!
EZ process / Nice facilities / Fare Pricing and Terms
I highly recommend StorageMart in Chaska. The facilities are very clean and the staff was very helpful and responsive to my needs, and pleasant to work with. I rented a storage unit that did not have climate control but even in the summers hot weather, the unit was still kept cool with ceiling fans. The lighting was also excellent. Highly recommended.
Very good customer service and very easy to use.
Our storage unit was very clean and secure. The administrative correspondence was great, too. I highly recommend them.
Very insensative to the financial situation because of job closing. I was not only charged a late fee but an additional $35 and my storage is only $70 a month. My other obligations are being understanding not charging late fees or canceling policies.
Friendly and helpful staff, great storage facility that is clean and secure. Thank you!
Easy to rent, made good on their published promotion and space was perfectly clean. Thank you!
Casey, did a great job!
I’ve never rented a storage space from anywhere else, but if I was going to rent one again in this area I’ll be going to this location. Great service and friendly, very helpful and I felt like my belongings were secure the 8 months they were stored.
Floor needs cleaning: oil on floor. Lock slide tight and difficult to slide.
Very clean. I thought for sure it would be dirty but I was wrong. The 2 ladys were very helpful and boy did they save me money. I was in a pinch and they came through. Thank you.
Very nice people with which to work. Fast and easy! Not sure that fence is going to keep too many people out, but hopefully it is secure enough!
The lady at the front desk was very helpful. I got a great deal booking online, Im only sad that I couldnt get the deal on any larger units.
I was a little frantic this week with a difficult move happening and both Sidra and Casey at StorageMart really helped me out when I needed it most! They helped me figure out what spaces I would need and helped me think through the move. They had some of the bag and box accessories I was missing and now I feel prepared. They both were so kind, helpful, and efficient -- I am truly grateful for their expertise and guidance. :)With my moves I have experienced many storage companies, and by far my favorite is StorageMart in Chaska! They are now my go-to location for both my long term and short term units.
Secure and safe location. The staff is very friendly and accommodating. Stephen went the extra mile to ensure peace of mind with the storage unit, and was willing to answer any questions I threw his way. The pricing is competitive, if not the best, in the entire county. I have only used, and will only use StorageMart, and recommend you do the same.
Sidra at the Storage Mart Chaska provided a high level of customer service, strategic planning, and professionalism much needed in my situation.Super clean and easy to get in and out quickly.I would highly recommend!
Big place with lots of units!
Fantastic serviceFantastically clean storage unitsFantastic locationI love this place!
David was very thorough in getting what we need for storage. Quick, efficient and easy to understand for first time renters.
My father, daughter, and I arrived 20 minutes before closing, yet Catherine and Cameron were so helpful. Showed us 2 different units went over the pros and cons between the 2. Once we went back to the office Catherine brought out a chair for my handicapped dad to sit on and when it came time for him to sign the paperwork on the unit he chose Catherine even brought over a small rolling table so my dad didnt have to stand up and sign paperwork. Cameron is still new at this, but he was not afraid to ask questions to ensure he got everything right. These two are wonderful and it was a pleasure to do business with them.
Very clean and well managed storage place highly recommend and the Manager Ms Willard is kind and amazing!
Compared to other places I have rented, StorageMart exceeded expectations in quality units, clean environmeny, and friendly service. Great Job.
Just moved in to one of their units today, and met with Catherine inside to get everything finished up. I felt very welcomed, and she answered every question I had for her with confidence and enthusiasm! I can tell already that I’m going to very much enjoy bringing my business here. Will definitely recommend Storage Mart in Chaska to anyone looking to rent a unit!
Great service (Sidra), great units, great prices and clean!
Stopped to look for storage unit and I turned out I rented one that day.the place was clean and the workers awesome they were completely well trained very polite and professional I would recommend this storage facility to all my friends
I have been a customer at the Chaska location for about 2 years now. Overall, Ive been happy and the property has seemed to be kept in clean, secure, and well-kept condition.About a month ago, I visited my storage unit and found that the door on the back side of the building where my unit is located was significantly damaged and unable to close. It has been dented for awhile, but its function had not previously been affected. I assumed Storage Mart was aware and the door would soon be repaired. The door was obviously broken and anyone checking the perimeter of the property couldnt miss the door issue.Fast forward a month...the door is worse and flies open in the wind; it wont hold in the frame at all. Climate control????? UMMMMM, I dont think so. The heater doesnt even click on inside the building anymore. Im guessing theyve just shut it off rather than fix the broken door. Oh, and last month I recieved an 11% per month rent increase. Nice. Use that to fix the door. Building B.Needless to say, Im frustrated with thesituation. Can we get this fixed???? I like the location, but Im not getting what Im paying for. Safe, secure, climate-controlled storage.Looking forward to a speedy resolution. Thanks.
The man I spoke with on the 20th was covering for the manager on site.i really appreciate how down to earth he is. Cool conversation . Thanks for the easy process
Mary the property manager was VERY helpful and knowledgeable.She took the time to make sure we got what we wanted,and showed us around.I would highly recommend StorageMart for your storage needs.
Mary is absolutely wonderful. She made our whole experience hands down the easiest choice we ever made in using a storage facility. I would highly recommend StorageMart and make sure to ask for Mary.
Janette from customer service and the property manager have been super helpful with information and patient with all my questions. Great company to so business with.
Steven was so helpful and made the rental process super easy. The unit and property are very clean and safe.
Fair prices, great staff, friendly and helpful. Access aisles are very wide, I had no problem maneuvering 30 ft truck.
Catherine and her counterpart are fantastic to deal with. Helpful, courteous and professional.
Great facility, great rates and above all great people!
This company and Staff have been very kind in my moving to a new spot during their transition of ownership. Very friendly and understanding, nice People
Never had such unfriendly service. the continuously want to add items to the bill. we have homeowners insurance. but my husband says they harass him everytime he goes up their. The one lady they hired is absolutely rude. I asked her if I can have a copy of their climate controlled rates she said no they change every day. this raises a lot of red flags. are the rates different for certain people. I really miss the friendly staff of the old owners.
The lady I spoke with was very knowledgeable and very nice
Very easy. Manager was great to work with. Would use again.
Great customer service and wonderful facilities. Highly recommended.
Easy to use, reasonable price and nice staff.
Very easy to access
Although they did not have immediate availability of the type we wanted, Mary at the Chaska StorageMart was very helpful and courteous, and gave us a quick facility tour; we will hopefully await a call re. their Wait List. Thank you.
Quick and convenient. Friendly on the phone.
Ownet is great and love that they have temperature contoled storage. Wish they had more outdoor parking for rent.
Great facilities and even better service from Jose and Cynthia.
Great customer service
Love the place.
Facility has a large rodent problem. All of my stuff was chewed on and is completely destroyed. Not happy. I will bring my business elsewhere.
Since new ownership bill goes up $5 to$10 more every month. Its now $40 more a month in just a few months.
This company is unreasonable
Friendly staff.
Nothing special like any warehouse for rent