This blood donation center has been consistently disappointing since Red Cross took over. They make it very difficult and burdensome to donate blood, especially for platelet donors. They require you to arrive on time, but the last time I donated they had me wait for about an hour and a half while they fumbled around setting up a chair. Instead of going here, consider donating blood at a mobile site.
I miss Virginia blood services. They were so much better to deal with. The red Cross makes it so difficult to donate.
Red Cross Blood donation center in Albemarle Square:Under former management, this was a great facility with good people and a good process. Under the Red Cross management, it has fallen apart. Unpleasant staff, poor online registration process, delays when coming in with an appointment.Donating blood should be an easy and efficient process and good overall experience for the donor, particularly when the Red Cross is selling that donated blood with good margins.There needs to be another option in Charlottesville.
Do the Rapid Pass. You gotta answer the questions sometime, so why not ahead of time?
I’ve donated every two months since 2013, I’ve got loads of points built up, get their app for help remembering and setting up appointments. Staff is a perfectly lovely group of people, honestly why would you review a blood donation place negatively? They get paid not that much to do the dirty work of making sure there is blood when you or someone you loves needs it, do your part and donate.
I’m with the reviewer who mentioned the robo calls. I worked for months to get on the do not call list when they were Virginia Blood Services. Then Red Cross buys VBS and somehow my number goes back onto the ‘call and bother mercilessly’ list.It’s not that I mind being reminded. I told them they were free to email and even text me. But. THE. CALLS. DONT. STOP.Then, to add the final straw, they called me (again a robo recorded call)... ON THANKSGIVING DAY.GFY RC. You’ll never see another drop from me.
Dont get on their calling list as they will robo call you endlessly, we are getting a minimum of three calls per week. What makes it even worse is that they cant use our blood as we lived in England when there was a concern about Mad Cow disease although we never had it.
This is the best place to do therapeutic blood donations. This is how the red cross should be run!
The Employee who was inside the blood service bus was so rude, I came to donate blood at the University of Virginia and the guy walks away from me and with a shooing hand wave says we are full try another week!