Very helpful and friendly shop. Just had a screw in my tire and needed a plug. They squeezed me in very quickly and knocked it out for $20. Ive told all my colleagues about them and will consider them for my other mechanical needs in the future.

Mark Finley and his team are astoundingly good at what they do. They are terrific diagnosticians, great communicators, they run their business with great integrity. They build trust foundationally by doing exactly what they say theyre going to do, no more, no less. The pricing is reasonable, you will always get a fair shake. In a world where Auto repair outfits can sometimes have a poor reputation Finley stands out as the gold standard. Theyre old school approach of great quality for a reasonable price is absolutely refreshing in todays day and age. I highly recommend Finleys Service Center. Mark Finley is more than a businessman, he serves his community beautifully with the hard work that he and his staff do everyday.

Excellent fair service. Friendly staff.

Id do not recommend this shop to no one. I took my car to this shop due to a wiring issue. They called and told me to pick it up and that it was ready. Once I had paid for the services rendered...I noticed when I cranked up my car it made a timing issue noise. I did not pull off the lot because of their mistakes.. They broke my serpentine belt and harmonic balancer and called me the next day to tell me to take my car somewhere else. UNBELIEVABLE! LAWSUIT!

Super reliable spot I go to for inspections & flat tires. I have an EV fyi, if i had an ICE car id be here wayyy more. Rare honesty in the auto game is…rare!

They keep my 17 year old car running great!

I have been going there for years and have never had any problems with their work, the staff or whatever services I needed.

I haven’t had a car experience this good in a decade! They were wonderful! If you need anything done with your car, don’t go anywhere else. Best price, nicest people and my car is running better than it has in years. Thank you Mark Finley and associates!! You have my business for life!

Fair prices, great service. I always feel like they go the extra mile .

My son took his car here, per the recommendation of other UVA parents. They gave him a suggestion to try to fix the problem before even coming in, and were helpful and prompt when he brought his vehicle in. Looks like we’ve found a great go-to place!

Skilled, honest and affordable service

Family 👪 Business with high integrity and superb quality...A leader in the Automotive Service Industry...

Great people who really worked with me to get my car running. I have an older car that required a different skill set that most dont have, they admitted to not knowing but still helped me and got me going. Good place to take a car for car work.

Honest. Professional. Fairly Priced.

Great service, I can see why they are so busy. My mechanic went above and beyond for me.

Horrendous experience. Went in on a Saturday (was following hours posted here), but the shop was closed for the weekend. That really wasn’t an issue, but the guy there didn’t tell me I had to schedule a car inspection in advance, nor did he offer to schedule one. So I went back the week after, at which point I was told I had to schedule a car inspection beforehand; I subsequently scheduled one for the NEXT week. I go again that week to drop my car off for the inspection. When I ask how long it will be, the woman working refused to give a solid answer, and simply said “by 5:00” because of when the car was dropped off (early afternoon). I take an Uber home. Soon after arriving home, I get a call saying the car had failed inspection because of some issue with the steering and because of windshield wipers. Total waste of $15 Uber cost. The technician comes up with some convoluted scheme where I take the car to the local dealership and ask for written confirmation that the steering is okay THEN I take the car back to get a passed inspection sticker (and wipers replaced for additional fee). Fed up with this ridiculousness I take the car to the dealership, where I got the steering part replaced for free, wipers were deemed NOT to have failed inspection, and I get the inspection sticker just fine. I will NEVER go back to this location for car service ever again.

Initially went to Finleys for a estimate for repairs on my car since another place gave a way too high price. Vicki is the person to schedule your appointment and she is fantastic. Watched as she was searching on the Internet to price parts for my estimate, which was way more reasonable and affordable. Later, scheduled the car for repairs not too long after this estimate. Since I live near by, was dropped off back to my place while waiting for my car to done and they came for me when it was. By mid-day, the car was ready. I interacted with several employees at Finleys in addition to Vicki and the entire team is knowledgeable, helpful and interested in having a satisfied customer. With reasonable and fair pricing, the added attention spent searching for parts for my ole car, and overall experience, they are my choice to keep my car in their capable hands. And my car is also happy........now running better with the new muffler system. Highly recommend them.A satisfied first time customer and a repeat one.

Been here 3 times - twice for a tire plug and once for an inspection sticker. This place is always my first choice because of their excellent, easy service. My only complaint is that the parking lot is so tiny! But call ahead and see if they can fit you in for a faster transaction.

This shop is absolutely incredible, theyre honest, friendly, and flexible. Their integrity is unparalleled, Ill never go anywhere else!

Had to stop here because of emergency. Car completely died and they were able to slip us in because a appointment cancelled. They were nice people and did a good job but took them almost 4 hours to replace an alternator which was my only issue.

Never insist to do work immediately that is not absolutely necessary but can be done at a later date. Incredible honest.

Had a VA state inspection done here and could only get an appointment 3 days out from when I called--I now know why theyre in such high demand. Kind staff and the folks who did the inspection were very quick. They told me to expect an hour and had me driving out in under 40mins. No nonsense, trustworthy people. Would highly recommend. Ill be back.

Super friendly staff. Went in for an inspection and some other work. They gave me a lift home and picked me up from work when my car was ready. A+ Definitely recommend.

Excellent service. We received a quote from 3 shops and Finleys was the best. The owner was personally involved and we received the car back quickly. We will be returning again!

Super nice. Super competent. Fair pricing.

I can here to get a broken tail light fixed and the staff were very friendly and knowledgeable. They fixed my car much quicker than expected, and for a very reasonable price. If you need car rep you its done in Charlottesville this is the place to go.

Excellent service and friendly helpful people! The prices are very competitive too. They are very good to the UVa students and helped to put my mind at ease and took care of my daughters tire issue right away.

Great service, low prices. I used to price shop, now I just trust Finley’s.

Ive taken my car here twice now. Once for a muffler replacement, which was priced very fairly, done quickly, and done well. Second time my car died. Timing belt slipped, did some damage to the engine, very sad. Mark Finley has been fantastic, communicating frequently, not charging me to leave the car there while I look for a new one, shopping around looking for someone to buy it for parts... I went in and offered to pay for them diagnosing and he said lets wait and see if we can get you some money for the car and Ill take payment out of that and still get some money to you. The rest of the staff has been very friendly and helpful as well. Ill definitely be going back for future maintenance and repairs!

This is a good old fashioned true Service station. Good honest work being done like no other!

If you want to be charged a fair price, get old fashioned 1950s polite customer service and have the work done right the first time I strongly recommend Finleys. Not only have we used them ourselves but as hotel owners nearby we have sent many customers there who have had auto troubles while visiting Charlottesville, and every one has had a good experience.

This is our family service station where they know us and our cars like family. Love the people!

My usual mechanic doesnt do inspections, and I took my car to Finleys on a friends recommendation. They did the inspection quickly and pointed out some minor problems that they suggested I have my regular mechanic check. Fast, honest. Would recommend to others.

Had a broken mirror and they did an excellent job fixing it in under 20 minutes. Staff was friendly, and they took me right away. Definitely will be coming back with future car issues and for my inspection!

Parking is really tight here, and often times cars are double parked in. Called a few days in advance and got scheduled in for an oil change the day I was asking for. Im a college kid and didnt really know what to expect out of this place, but had seen it before and thought Id give it a try. It was a bit pricier than my mechanic back home, but good and quick service. Ive always used synthetic oil, which is more expensive than conventional oil, and it cost me about $75.

We were visiting from NC and needed our brakes repaired. We had a small window of opportunity during the day as we had to take 3 grandkids to school and daycare. Finleys worked us in, did a complete brake job in a couple hours and even offered us a ride from our hotel a mile away. Thanks to Finleys.

I took a Mercedes Benz M-class here for inspection, and was told that it required more than $700 in repairs to pass. When I took the vehicle to the dealer I was told that none of the items listed by Finleys actually required work. This included a broken fog lamp that was actually a steering lamp and activated when the wheels pointed in the proper direction. Beware.

I went here because my car was leaking coolant and I had heard good things about this place. After replacing an internal temp gauge in my car and not finding where the car was leaking coolant they told me for the 3rd time that they couldnt figure it out and to bring it back again. And again it kept leaking. 150$ temp gauge later. I took it to them 3 times for them to tell me to bring it back. So I will not be bringing it back a fourth time or really ever for anything I need. I work in the hospital and Seen pts with more complex medical issues be diagnosed faster than my car was. Thoroughly disappointed.

When I realized my flat tire could not be repaired, Finleys replaced the tire at a competitive rate. They also crushed University Tire in customer service! Great guys, take your car there!

Best mechanic shop out there, reasonable priced, excellent service

Great work, everything I needed done by the end of day, timely and correctly. Top notch shop.

I ONLY use Finleys for all the work on my cars! They are THE BEST!

EDIT TO MY PREVIOUS RAVING REVIEW THAT WAS ORIGINALLY 5 STARS... I recently was back in Finleys to have an oil change (when it is normally around $30 at all other mechanics Ive been to, but for some reason it is $59 here. Ive paid it due to convenience of location) and to have an inspection done. My vehicle failed inspection, which I somewhat expected, but not the $1,200 bill that they quoted me with to repair all that they felt needed to be done before passing. I could not believe this. I brought it to TWO other mechanics on my day off to have it checked after Finleys and BOTH OTHER MECHANICS (not related and do not know each other) said that Finleys was trying to screw me, when they havent known them to screw people in the past. They said that some of what was listed on the sheet is not even a part that exists and that Finelys was simply trying to get a massive payday out of me. Some of the issues that were mentioned were needing attention, but did not need to be done immediately to pass inspection. Basically I am going to another mechanic now who is replacing my brake pads and rotors on the rear and a light that is out and THAT IS IT. Hell, I even just purchased my own brakes for this other person to put in, saving me hundreds. I am shocked as were the other two mechanic places that I took my vehicle to. Finleys always was great for me and many of my friends. NEVER AGAIN and I am informing my entire office of this. Two stars because of a previous experience and they assisted in putting air in my tire for free.Original review: Excellent mechanic! I work next door at Primary Eyecare and all of my coworkers have always gone to Finleys. I was new to the area 9 months ago and this service center was the third mechanic we have tried and I will now still with them. They have shown me parts that need to be fixed and never try to replace things that really dont need to be replaced. They are very trustworthy. Easy to work with and kind people.

Excellent and friendly service. I witnessed a guy get locked out of his car, and the service team helped him free of charge.

I will not take my cars anywhere else in Charlottesville. Ive never been been nickel and dimed or misled in any way. All the shop guys are really nice and will talk to you about whats up with your car, if you want to know. There are not many shops where you get to talk with the person that actually does the work. For me, this is a huge plus. They are very reasonable about pricing parts and work hard to accomodate your schedule. My family and I take all our cars here for inspections/repairs, since we dont have any new cars/dealership appointments. We also get most of our gas here since their price is always competitive. They do a great job with imports too, and have done excellent work on our BMWs, Subarus, and Toyotas. NEVER has a repair come back faulty. Mark and Vivian up front will take good care of you.

Prompt, honest, quality work and very friendly, pleasant service.

Wife came in for an oil change and tire rotation and ended up with a $100 charge. Not very happy since they took advantage of a woman.

Nice people, good service

Great

That was ripoff.