I am amending this review because for some reason Google will not let me post a new review. This is a response to the untruthful response from the owner of this business.When I called the company to make a reservation, the dispatcher or the person taking a reservation said nothing about a deposit. When they found out that a deposit was not supplied, they should have called me and told me a deposit was needed. They did not call. I called on the day of pickup when they werent there and I got their message. They called back 20 minutes later and the owners response was a surprised sounding he did not show up? I said no. He said nothing more. I said Hello? Are you there? He said nothing more. I hung up. My review is not in bad faith. It is 100% truthful.Check my review on Charlottesville Transportation & Taxi. Their service was exemplary. I said so and I gave them 5 stars.Check my other reviews and youll see I give praise where praise is earned. Aberdare deserved the 1 star review I gave them. Due to the owners untruthful response to my initial review, Id now give them a -2 if Google would let me.The following text is my initial reviewThey did not show up and would not answer the phone exclamation I called them twice exclamation we loaded our own car and drove to the airport and we left at 15 minutes after the scheduled pick-up time and they still had not called back. The owner finally called back and I said my driver is not there? But he did not apologize.
The service lived up to all the positive reviews. Stephen was prompt, professional, kind, and a great driver. It was easy to book by texting then paying the deposit online via a link. I was outside of Charlottesville by about 20min and had an early flight. I’d highly recommend this service.
I needed a prompt ride and Steven was available and arrived in a under 15 minutes. Comfy minivan and I enjoyed our conversation - thanks again!
Steven was really great! I had a long ride and he made me feel comfortable. He is funny and very wise. I would definitely recommend his services. He made the ride fun.
We needed a last minute car service to dinner and we are SO happy we happened upon Aberdare Transit! They were reliable, trustworthy, timely, and very reasonably priced. Thank you so much for helping us out in a pinch!
Steven has a very good customer services. Very professional and reasonable prices. Good conversation, clean car. Very friendly and safe driver. He didn’t mind sweating when I asked for him to turn the heat on. Also he waited for me for almost 10-20 minutes until I was ready instead of just leaving me. I highly appreciated him for that. Highly recommend this company!!-Vivian ❤️
Stephen is very reliable, always good for conversations, a safe driver and knowledgeable about the area and surrounding areas. Ive used him exclusively for some time now, and he is the first person I call when I am in need of transportation.A+++
Very professional and reliable prices and dependable, I wasnt from the area but this guy was patient arrive in a timely manner, and was very helpful and thankful for me choosing his services.
I have been stranded by Uber twice now, once trying to get to the airport to catch a flight and again at the airport. Each time I called Aberdare and they immediately responded and picked me up. Evan at 5:30 in the morning when Uber cancelled, they completely bailed me out. Highly recommend for their professionalism and timeliness.
The best ! Any time me and my boyfriend need to get anywhere we call Aberdare! I wouldn’t recommend any other taxi company!
It’s the first time I use the airport transportation service and Stephen gives me an amazing experience. He is a guy who you can easily chat with and he is punctual on time even in the early morning. 10/10.
I frequently travel into CHO and am welcomed by a driver who is kind safe and professional. A welcoming smile and no worries about if they will show up on time is one less stress! Recommend them highly!
Very responsible good driver highly recommended
Steven was great! He picked us up at our farm airbnb and drove us to downtown, really great conversation and safe driving
Very good person and prompt and kindI recommend this company if you ever want a good person to get you HOME!
Stephen is a very professional driver Honest prices Clean vehicles and always on time will be using again
Proffessional driver.I highly recommend them!
Always gives great quick service, very friendly! Communication is always very smooth. Stephen is the best!
Great transport company.
I work for Orkin Pest Control and was unfortunately rear ended in a 5 vehicle accident this morning between Charlottesville and Ruckersville. Steven was exceptionally quick with rushing to my aid and picking me up from the body shop, to take me all the way to the office in Harrisonburg! Great service
Stephen (owner and sometimes driver) was a life saver. I needed to get from west vIrginia to the Charlottesville airport, and I could not find any other company willing to take me. He drove in the middle of the night ( 3 hours each way) just to make sure he was on time, and in fact he was 5 minutes early, braving the snow and icy roads in the mountains in the dark.He was a safe driver, and he knows how to handle his car.I highly recommend him.
I have used a variety of car services over the years and absolutely love Aberdare. I live in a more rural part outside of Cville and it hard to find dependable car service. Stephen is easy to schedule / reserve, punctual, very friendly, and professional. Highly recommend Aberdare.
Thank you for the nice trip.You came on time. Highly recommended!
Very reliable! As well as prompt ... Of all the services í have used, as frequently as i do .. Stephen has always been dependable... If o could him 10 stars i would! Honest opinion!
Stephen was so kind and a real lifesaver when I was in a pinch and had locked myself out of my car. Highly recommended!
Stephen was a great driver! Right on time, very amicable and good car. I recommend.
Stephen was amazing! He went above and beyond and provided great service as well as many laughs. He was very prompt with getting us to where we needed to be and then when we needed him again we called him and he was there very quickly. Would highly recommend to anyone in need of transportation in the area. If we come back to the area we will definitely be calling him again.
We used Their service multiple times. They are very professional and always on time.
Superb service! Stephen went above and beyond to make sure we were taken care of. The other cab company in town, who we had booked ahead of time, was running a half hour late and would have made us miss the wedding ceremony our group was attending. Thankfully, Stephen saved the day and picked us up from the hotel immediately to get us to the venue on time - and then later, he happened to pick us up after the reception as well. He was delightful company as well! Good luck to him!
I used their services when going to the airport early in the morning and he was waiting for me on time. Clean car and pleasant conversation. Highly recommend.
This guy is amazing! His service, personality, spirit, and enthusiasm! And he makes sure all his customers are satisfied
Great service. Kind and reliable company. I had to be picked up at 4am and everything worked perfectly.
Absolutely recommend!!! Friendly, courteous, prompt and great communication from start to finish.Uber cancelled (scheduled a day ahead and was cancelled on after it was supposed to arrive!) Lyft driver also cancelled..Steven arrived within 15 minutes of calling and was safe and expedient, helpful and clean car.Third times a charm! Will use again when Im in CHO from now on.
Stephen was incredible! I needed to be picked up at 4:30 AM, and Stephen was right on time -- in fact, he was a little early! His promptness definitely took away any stress I had about being late for my flight. He was kind, courteous, and very helpful and accommodating. I will definitely be using Aberdare Transit again and highly recommend it to anyone looking for reliable transportation!
Reliable service at 4:30 AM in Charlottesville VA. Called less than 24 hours ahead for pick up and Stephen reassured me he would be at our hotel on time. 2 minutes ahead of arrival time, he called to check in with us. Punctual, clean car, smiling face, reasonable rate...what more could you ask for . Highly recommend.
I had Steve take me to Dulles on 9 March. He arrived early, nice clean car, got me to Dulles early and was professional the entire time. I will be using this service for my next trip to Dulles. Thanks Steve!!!
Stephen was a great driver. He was professional and prompt. I would highly recommend using his service.
Stephen was great! He was on time, his van was clean, and he was very friendly! Would definitely recommend using him for any transportation needs!
Stephen was a great driver; on time and enjoyable. I would recommend him to anyone!
Stephen, my driver while I was staying at the Lafayette Inn in Stanardsville for a wedding, is extremely professional. He made it a point to be on time without fail. His rates are competitive, and I absolutely plan on using him for future travel in Virginia. If you need a driver who will arrive on time, Stephen is your man.
Stephen picked me up for transit from Charlottesville to Charlottesville airport. I got picked up in a black Mercedes Benz and rode in style for a great price! Stephen was super friendly and we talked the entire way to the airport. He was very professional and timely. I HIGHLY recommend Stephen for great service to get where you need to go.
Awesome company to use for your transportation needs in charlottesville!! Always on time & most of the time early!! Highly recommended!!
STEPHEN IS AWESOME!!! Very Profesional his cars/vans are nice and clean. I can call him at any hour,early morning or overnight and he is ready to go. I can also reserve him and he is always on time. I *HIGHLY* recommend *Abedare Transit*
Picked me up quick when uber left us high and dry. Steven was super friendly and prompt
I am a frequent traveling agent through out the east coast every time I am with in the area I will always strongly recommend Steven aberdare, he is the best personal transporter In central va.
Prompt, personable service! Highly recommend.
I had a pleasure of using Aberdare Taxi service twice from Charlottesville Airport last week.On both occasions I found the drivers to be very professional,courteous and on time.Their vehicles are kept clean and my rides was fast and smooth. I would definitely use them in future and will highly recommend anyone at Charlotteville who wants a VIP service to try them.They charge very good rates.!!!- cheers
We had a great experience and will definitely use Aberdare again in the future.
Stephen was great! Thank you
I reccomend steve to everybody looking for a ride he is perfect on time drives carefully, last year i was in Charlottesville i and my friends hired him for a week and we really enjoyed his ride .
Thank You ! =)
Aberdare Transit is the best! The best taxi rate in Cville. You get excellent and timely taxi service, and excellent and personable drivers! My experience with Aberdare driver Caroline has me coming back for more. An excellent driver, Caroline made the whole experience enjoyable with conversation during the ride. You MUST try Aberdare Transit for your taxi needs. You wont regret it!
Look elsewhere if you are hoping for reliable and professional transportation. Would not recommend using their services. Showed up at our destination rather than departure site and when confronted regarding the error was dismissive, confrontational, and unprofessional. Failed to offer as much as an apology, let alone make any attempt to rectify the situation, thereby leaving us stranded.
I recently used Aberdare Transit for a ride from CHO airport to Fishersville. Stephen was terrific and very accomodating when our flight arrived 20 minutes earlier. He was there in a flash and we had a quick ride to our destination. Highly recommended.
Exceptional customer service, driver was friendly, courteous, and always keeps time.
Michael was quick, curtious, professional and accommodating.
Stephen showed up on time and had everything you would want for a ride to the airport!
Excellent Taxi service, punctual, courteous, cheap and safe .... highly recommended!Great taxi service. On time, cheap and safe!Stephen is the best in town !!