I called about a crisis and the person that answered told me she was changing shifts and that they would call me back. They never called me back. I had to call them back. When I did they told me they didnt have any contact info on me. Why would you tell me you would call back without my contact info? It was offered, you just didnt collect it because you were leaving. I cant believe I just called a crisis unit and had this happen. Very disappointed.