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Deans Shoe Repair
2925 Selwyn Ave, Charlotte, NC 28209, United States
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Deans Shoe Repair

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Cr
Review №1

Extremely knowledgeable and very pleasant. Did a quick and excellent fix on a boot zipper. Highly recommend this shop.

St
Review №2

The customer service and attention to detail is unmatched at Deans Shoe Repair! Do your shoes and yourself a favor and stop in soon. Below are my newly customized and revitalized Birkenstock sandals.The prices are very fair for the service and quality you are receiving!

Th
Review №3

I just came here last minute (12:45 pm) to get a snap button replaced on a Veto MP tool pouch. The man took my pouch fixed it real fast and handed back. No charge. Establishment is nice, and the owners were super nice and did me a solid. I will totally be coming back when my work boots need some love. I recommend these guys for sure.

Up
Review №4

I took my favorite pair of heels in to find out if they could somehow give them a new life. After months of trying to locate another pair just likethem, with no luck, this was my last ditch effort. You guys truly work magic! I will always be grateful to you for giving my feet the gift of having my favorite heels back! Time to dance! 💃🏾

Ma
Review №5

I had a zipper go bad on my golf bag. I just brought it to Dean’s shoe repair and they fixed it for me within five minutes! Such awesome super nice people I would highly recommend taking anything that you need repaired to this place. There are still good people left in this world!

Ha
Review №6

I love a good vintage shoe, but have had a couple unlucky pairs lately with the heel caps breaking apart my first time wearing them. Thankfully Dean’s Repair is right around the corner! I felt comfortable leaving my shoes with them, and I’m so pleased with the results. For 2 pairs needing the heel caps replaced for both, it took them a week and was very affordable for the quality of service! Will definitely be returning!

Sa
Review №7

I went here for heel-tap repair and general shoe-sprucing. The heel repair seemed decent (though I havent worn the shoes yet and been able to test out the work). The owners are REALLY lovely people, but the prices are a bit steep for JUST replacing the tap of the heel. I relocated here from a place where prices are typically much more expensive generally. They would charge less for the same service, and when I got my shoes back, the entire shoe looked brand new. That wasnt the case with this place, which gave me pause about returning in the future. I recall being told that they would attempt to make the shoes look the best they could, but that just wasnt the case. By doing a few things on my own after I got the shoes back, they already look better. I will definitely be seeking another business for all-around shoe care.

J
Review №8

I have a few pairs of Allen Edmonds that I wear everyday at work. This is where I go when I need anything done, good quality at a reasonable price.I believe buying high quality shoes and keeping them maintained is much better than buying disposable low quality shoes. I have one pair that lasted 10 years in a regular rotation.

Ju
Review №9

Being my first experience coming in I was very impressed with the time they take with the customers and the quality of their work. I had a small repair needed on a purse and they took the time to fix it while I waited and at no cost. I will definitely be back and will tell all my friends about them.

Co
Review №10

Amazing work! They brought my Cole Hanns back to life

Da
Review №11

Awesome shoe repair husband and wife shop. They were so nice and was able to repair my shoes in a few minutes. I know where to go from now on for great quality service

Ch
Review №12

I was in Charlotte with my son for a hockey tournament. After the first game, his goalie pads were in need of repair. The pro shop at the rink couldn’t help. He had another game that afternoon and I found Dean’s shoe repair. Moe stepped right in and fixed them on the spot for this frantic mama. He and Molly were so friendly and his work was outstanding! He saved the day for me and I will be ever grateful! Highly recommend this for all your shoe, leather, and goalie pad needs!!!! Thank you Moe and Molly!!

An
Review №13

Really wonderful repair shop. They repaired my husband’s Church’s brand shoes to perfection. They look brand new.

Om
Review №14

Came in to get my work backpack repaired and he blessed me. 10mins for a quick stitch. Great place.

De
Review №15

I brought in a pair of dress shoes that the heels were loose. Dean’s fixed them on the spot. Super nice couple that own this business!! I recommend it!!

Li
Review №16

I mailed my fathers favorite cowboy boots to Deans Shoe Repair, they done such an excellent job. Great craftsmanship, very reasonable prices, and speedy services. A big thanks 😊 Highly recommend

Jo
Review №17

While they couldnt do the custom work I was looking for, I had a awesome conversation with the two owners and will ring future business to them.

Da
Review №18

The repairs are great. They do awesome work. The only thing I didnt like was that they do not wear masks during the pandemic nor do they seem to require their customers to wear them. But its their business and its your decision to give them your business. The hours arent ideal but that have a reason for the reduction. Other than that, they are super sweet.

Jo
Review №19

Did an awesome job with stretching the width of my Mezlan shoes. Thank you.

Al
Review №20

Excellent craftsmanship and better value for the work performed. Shoe heels replaced like new for $25.00

Ka
Review №21

First time customer--brought in a high-end bootie needing heel replacement. Very positively impressed by the quality of their workmanship and friendliness. Couldnt be nicer folks. Ended my year in such an upbeat note 🎵

Ak
Review №22

Great service received cleaning and a zipper was missing a tooth both were done quickly and professionally I would recommend deans to anyone.

Sa
Review №23

Mo and his wife Holly were both kind and extremely professional. I came in for the first time this week and was immediately impressed by the artisan quality that is hard to find today. Id recommend them to anyone whos looking for beautiful quality and good value in a local business. Ill not only be taking all my shoes here in the future, Ive got a few fun leather project that Mo had some brilliant ideas for.

KP
Review №24

Great service- not expensive. Came here because of good reviews and wasnt disappointed.

Do
Review №25

Great owners, they are very nice and professional. They took my exotic Tacovas ropers and put some sole savers on them. They look amazing. Used vibram soles and even matched the heel pattern for a untitled look. I’ll be going back!

Ki
Review №26

This place is awesome! I went in to get an extra hole on a leather buckle of sandal expecting to obviously pay a fee for this service. Upon completion as I went to the register the gracious lady told me that they don’t charge for this service. I was shocked! I think because I just was not expecting that businesses today do these types of gestures. It shows they really care about their customers and providing value. I will always come back to bring my shoes here. Thank you and may your good deeds come back to you twice-fold!

Ra
Review №27

Ive been meaning to write a review for a long time. Have visit this business three times over the past few years. Each time I had brought in something that was not even shoe related, but they were leather products, and each time they fixed and repaired what needed to be done. Highly recommend this place. The service received was excellent and the staff I have dealt with were both knowledgeable and polite.

je
Review №28

This place is serious.I love boots. I’ve all sorts, but only a few select brands.Dean replaced the soles of my favorite pair of Frye boots.Masterful craftsmanship. Probably better than the manufacturerI’ll be back!

Ra
Review №29

Wonderful family-owned professional shop with great services and low prices! My shoes look like new again, and they took the time to detail even the buckles. I highly recommended this place!!

Pr
Review №30

Our family has been customers for many years: first my husband, then me, my adult children: Mohammed and Holly are kind, friendly, and the work is top notch professional. I came in today with a pair of beloved boots with a broken zipper. I was hoping it damage was repairable, and that I could get them back in a week or two, given the holiday rush...and he fixed them! right then- while Holly and I chatted...they are a gift to our community.

Ti
Review №31

My Doc Martens problem was quickly fixed, and we got to talk a little Premier League to boot! Ill certainly be back.

La
Review №32

Saved the day with our sons hockey team! We were visiting from out of town and they quickly fixed the goalies pad when we ran in, in a panic. Excellent business!

La
Review №33

Both of the stars are for Mohammed, who worked on three pairs of our shoes and was very polite, friendly and helpful. Unfortunately we had several problems with the female owner. We had actually been trying to have these shoes repaired for weeks but the shop is almost never open and wasnt taking new customers for at least a couple of weeks due to family illness. We dropped off our shoes on February 2nd and were told it would be a couple of weeks. These things are worth noting because we had already been fairly patient. Today is February 19th and we still havent heard anything so my boyfriend gave them a call and was told that they dont ever call to tell you your order is ready, only email and that it usually goes to spam. To quote the owner she said we send the email and it just goes wherever. Upon checking spam we still didnt have an email from them. Despite this being both sloppy and unprofessional we went to pick up our order with a good attitude. Two of the pairs were perfect but the third was a pair of leather heels in a warm caramel color that needed heel replacements. I was horrified to see that the light colored leather now had what looked like black greasy marks all over them. Politely we asked what had happened to them and the owner seemed very impatient with the question like it was silly, and patronizingly stated that this was from them being shined. At this point I was genuinely confused because I had not requested that this pair of shoes be shined I had only asked for a heel repair. My boyfriend and I could not understand why a business would give my shoes back after a service looking much worse than they had originally. Still persisting with politeness we asked if it could be fixed. This is when Mohammed stepped in and cheerfully said of course he could fix that right now. In about two minutes he had them looking perfect. I find it very strange that they would be given to me looking hideous with dark black smears all over when apparently it was very easy to make that go away and give them back looking perfect. The woman then sniped that all shoes are shined and you have to tell them if you dont want that, while practically rolling her eyes in my face. Its also worth staying that she was not wearing a face mask and didnt even have one on her person. Guys, misunderstandings happen in business all the time and its no big deal. I would have given five stars to a family business despite the many snafus if the owner could only have had some manners. Is it so much to ask to be treated with a little respect? Mohammed seems to have customer service down so maybe he can give the owner some pointers. To add insult to injury as we got in the car I could see through the window that she seemed to be complaining about us to another customer as we left, with them craining their necks to turn around and stare at us. Its been a long time since Ive been treated so rudely.

Ed
Review №34

Very professional! Fast and great customer service. Very fair price and will definitely come back!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Not less!!! Highly recommended.Thank you!

Br
Review №35

I had a pretty torn up pair of western boots. Twenty year old Frye Wellingtons. I was ready to trash them but a friend sent me to Deans. Well, I could not get over this. When I picked them up, they looked practically new. An easy 5 star experience.

Ed
Review №36

Great job on cleaning my shoes and great price too!

De
Review №37

Husband and wife team, GREAT PEOPLE.

Ta
Review №38

Super fast honest service

Ma
Review №39

Winner of multiple best of charlotte awards for a reason!

DL
Review №40

Don’t buy new Birkenstocks, have them resoled at Dean’s Shoe Repair. They will be good as new and $ave you money! Great place to do business with thorough, professional results.

Du
Review №41

My wife took some favorite shoes in today to have the heals repaired. They were fixed while we waited.A wonderful couple run this shop and do superior work.We recommend Dean’s Shoe RepairD&B

Th
Review №42

I had a great experience at Deans. Had never heard of it and was just googling Shoe Repair near me. I had ruined a pair of Cole Haan loafers or so I thought and in a rush to either buy a new pair or do without them at all on an upcoming business trip. The first store I stumbled upon had a sign on their door at 9:45am that said they would be back at 11am. Figured Id give Deans a shot. It was about 15 minutes away from where I was but I wanted to give it one last shot before I gave up.Boy was I in for a treat. The owners were both delightful and understanding of my situation and immediately took my shoes to the back. We chit chatted for about 3 minutes and they brought my shoes to me looking BRAND NEW. They also told me this one was on them!! I was in complete shock. After chatting with them for another 10 minutes or so, I walked out completely satisfied and relieved that I had gone to Deans.If you need your shoes repaired, GO TO DEANS. 5 STARS

Co
Review №43

Edit x2: great customer service. The shoes were just getting old but they did their best and am so happy with the results!2021 edit. Flash forward to today. Soles are coming right off! Did I pay $80 for just a limited time of wear?It cost $80 for them to do a half sole on my boots I got from DSW. They said they’re going to add onto the heel as well. After giving me the quote I said do you think the shoes will hold up to it. I didn’t even pay $80 for these boots. Without even looking at it she said oh they’ll be fine. So obviously my concern is I just spent $80 on a pair of soles on shoes that might not last the season. However definitely good service. Little bit of a wait and I had to call and check on the status but overall everything looks good. Fingers crossed!

Ka
Review №44

Great customer service! Friendly and fixed my shoes on the spot with a smile. Fantastic experience and will give them my business again!A different cobbler had left a rivet setter inside the lining of my boot (!) and refused to fix it. Dean’s had it out and re-sewn in a matter of minutes! Thanks for a positive experience to replace my negative one elsewhere!!

Sh
Review №45

I went there to have heals put on my shoes,he did an excellent job! The husband and wife team were very friendly,i would go back to them agagin, also i would recommend eveybody and everyone to go there!

Do
Review №46

Service and quality of work was amazing! Definitely worth the price. Replaced both soles on my boots and brilliantly fixed a dress shoe my dog chewed up. Best shoe cobbler in Charlotte!!

Le
Review №47

Perfect place! Wife and husband owned. Pleasant friendly fun great experience

S
Review №48

This store appears to cater to the more affluent type of clients and higher end shoes. I went in based on Google reviews but the store owners quickly dismissed any notion of fixing my cheap looking items, which happened to be old and had more sentimental value than dollar value. I was told they could not repair the items, but I could tell they just did not think it was worth their while. So I left. They were courteous but not overly warm. I knew of another shoe repair place behind Park Road Shopping center, so I went there. The South Korean gentleman who has an atelier from another era took a look at my items, said he could repair both and quoted a price for both, which were not cheap but not exorbitant either. So, as a customer, I really see no point in why someone has a shoe repair shop when they cannot figure out a way to serve a customers needs. If you are that good, you should be able to fix anything. If you dont have high end shoes and items, go somewhere else. I cannot comment on their quality of work since I never got to experience it. Good luck!

Sc
Review №49

Cannot recommend this place highly enough! Holly and Mo are fantastic!

Ju
Review №50

This is the BEST place in town to get your shoes repaired. Honest people who are masters of their craft.If you love your shoes, take them to Deans2021 updated review: took my new Dr. Martins there for stretching. Now they do not rub anymore.More fixed my favorite 15-year old winter boots so they will last another 10 years.Holly gives the best advice. Go there if you value your shoes and your feet.

Be
Review №51

Just had the pleasure of meeting the owners. They fixed the zipper on my favorite pair of shoes in about two minutes. Such nice people! I will be taking all of our shoes there from now on!!

Ja
Review №52

First time visiting the store. Excellent customer service by the owners. I will definitely keep going back and will recommend to friends and family.

Th
Review №53

Terrible i just came in to get my bag fixed the female told me no without even looking at it i guess it’s a race thing if you ask me 😂

Sh
Review №54

Absolutely the best experience we’ve ever had in any type of last minute service repair! I can’t even put it into just a shoe repair category because we have never had this type of professional and down to earth business, help us so much in a time of need. This place has gained a customer for life.

Al
Review №55

I drove up from Lake Wylie just so I could experience the great service these folks provide! Muhammad and his wife are a joy and Im glad to see that theyve lasted 10 years with a great store. My wifes shoes were fixed on the spot for free and he refused any kind of payment. I will absolutely look at all my old shoes to see what he can do with them Im excited to come back. Highly recommended!

La
Review №56

I love going in here. What a great locally owned business

Sh
Review №57

I stopped by today to inquire if a stain could be removed from a suede boot, and walked out beyond happy!! Not only was the stain removed, but the customer service was amazing. Everyone was friendly, my service was super quick, and I will for sure return... check them out guys!

Mi
Review №58

I popped into Deans today with an old pair of insulated Chippewa work boots that I love and have owned for 20 years. Sadly, the leather tore along a seam and was coming apart. I was hoping to purchase some type of glue to seal them at the tear. Dean took one look and said glue wouldnt hold. He asked me to take off the boot and proceeded to sew them back together. I walked out with a repaired boot. Definitely will recommend Dean to everyone I know.

St
Review №59

These folks not only do awesome work, but are a complete pleasure to do deal with. Been using their services for years, and never have been disappointed.

No
Review №60

Excellent!! Dean is the only one I trust to touch my shoes in Charlotte and although I live across town, I happily make the trip to get my shoes repaired. Im serious about my shoes and spend a lot of money on quality footwear so I qualified him before I left even one pair of shoes. He is very knowledgeable and the best in town!

Ji
Review №61

Excellent service and very professional

St
Review №62

I love this place! The staff is so friendly and welcoming! These guys do an amazing job! I feel like they can repair anything. I love supporting local businesses and this company is as good as it gets! I cant ask for a better place to go. I would recommend to anyone!

Di
Review №63

I was visiting NC from Texas and one of my boots lost a heel. After Googling “show hospital” and calling everyone on the list, Dave’s Shoe Repair owner answered the phone and was incredibly helpful. I took my boots and they fixed them on the spot. The owner even went a step further and painted my heel to lessen the appearance of the scuff marks. Even though you may not care about customer service and may just be looking for someone to fix your shoes, they provided both, shoe repair and great customer service. I recommend using Dave’s Shoe Repair for any of your shoe, purse or leather fixing needs.

Ro
Review №64

Recently I noticed that a pair of my ballroom dancing shoes needed some attention. They had been tucked away a few years and when I got them out of the closet, I noticed they were peeling. The outer layer or skin was peeling off. I thought they were leather, but obviously they were not. They were a nude color and valuable in that I could wear them with any dancing outfit. Having just moved to the Charlotte area 3 months ago, I had no idea where to go for help. I googled shoe repairs and read all the positive reviews about Deans Shoe Repair so I thought Id pay them a visit. After looking at my shoes, Moe scratched his head and went to work. He used a spray dye that matched the shoes perfectly and they look pretty darn good! He did this while I waited and charged a nominal fee. Holly and Moe were very friendly and helpful. I will go back there as well as recommend them to my friends. Thanks a million for getting me back on my dancing feet, Holly and Moe!!!

Ta
Review №65

I went to Deans for the first time to have my favorite pair of boots repaired. My boots are 8 years old. The heels needed fixing and they were in desperate need of a shine. Talented staff at Deans did an AMAZING job! The heels look great, the damaged leather was brought back to the original color and the polish they did made my old boots look new again.I highly recommend Deans shoe repair for their excellent service and courteous staff!!!

Je
Review №66

Amazing place! Im a shoe addict and have many shoes worth a decent amount of money. When one of my favorites needed some fixing, my sister in law sent me here. I couldnt be happier! Every pair of shoes I take in, I get a few days later looking brand new. Ive sent many people here as well and only hear good things. Trust me, bring your shoes here before you throw them out! Ive recently moved to Iowa and they even offered that if I wanted to mail my shoes to them for repair I could. I brought some shoes on my trip here with me for the sole purpose to bring them here. Wonderful work, wonderful people, all around wonderful place. I cant wait to pick up my latest pair tomorrow!

Ch
Review №67

Great people, great work. Best decision.

Je
Review №68

Deans shoe repair is the best! Took a diaper bag in to have the zipper fixed and he fixed it right then. Great work, Super sweet and excellent service. We will definitely be back and recommend to everyone. You guys are the best! Thanks!!

Am
Review №69

A small button had broken off of one of my leather boots, so I took it to Deans to see if they could help. They were able to provide a replacement button and repair it on the spot (literally, within 30 seconds). When I asked how much I owed, he told me not to worry about it. Of course I had to leave a small tip for such amazing, friendly customer service. I was extremely happy with my experience and will definitely be visiting again in the future with my shoe repair needs!

Al
Review №70

I am in the sales industry and that means that I wear dress shoes and put them through a pounding being on the go every day. I brought in two pairs of shoes to Deans last week - one for a repair on stitching that had come undone and I needed an emergency repair before wearing them to a meeting that day, and the other a new pair of shoes to be stretched to fit properly. Deans did an amazing job - giving me a quick fix within 10 minutes (I know thats usually not even something someone will consider doing for a walk-in new customer and I just lucked out) and then stretching the new shoes over the weekend to fit! I will be bringing all of my business here in the future! Thanks!!

Sa
Review №71

Highly skilled! Miraculous repairs! You would never know my dog chewed up one of my block heals. Excellent customer service. So friendly!

Cr
Review №72

Helped me with an emergency repair while traveling. Top notch folks. 100% recommended!!

Me
Review №73

Awesome, quality work and VERY friendly staff! I brought in a pair of boots with a broken zipper and they were able to fix it while I waited. They were very knowledgeable about their work! I would definitely recommend this place to anyone!!

Tr
Review №74

Incredible customer service. I wont go anywhere else. I brought in a pair of my girlfriends patent leather Kate Spade heels from which her dog had chewed apart the bottom of one heel. Not only was Deans more than willing to take on the challenge, they went out of their way to repair the heel, find a matching fingernail polish to touch up the patent leather and produce it all in time for me to give her as a surprise Christmas gift. The shoes look great and my girlfriend was happy to have her favorite pair of heels back. Thanks for everything!

Da
Review №75

Some of the nicest people you will meet and their work is fantastic.The most reasonable prices you will find. I would say they’re the best shoe repairers I have ever been to.

Mi
Review №76

This is by far the best cobbler service in Charlotte. These folks have mastered their craft. They are passionate, professional and prompt. I think their prices are very appropriate. If youre looking to have work done on some shoes, you would be crazy to not bring them here.

H
Review №77

Shoe repair places are usually a bit hit-and-miss. I have very good leather shoes, so I wanted to be careful where I took them to be repaired. I found Deans Shoe Repair on Google, and they had the best reviews for repair shops in Charlotte. I brought my shoes there with some trepidation, but my fears were unfounded. They provided great customer service, and my shoes havent looked this good since I bought them! The Italian leather soles wont wear out quickly, and they looked great. I like to use family-owned businesses when I can, and I would highly recommend this one. I will definitely be using this place in the future!

Sh
Review №78

Deans is simply the best. They have excellent customer service and do high quality work at very reasonable rates. I have entrusted countless pairs of my favorite shoes that I thought were beyond help, and they always come back looking fantastic. No detail is too small and no job is too big. Purses to shoes, cleaning to repairs - this place does it all! Save yourself the trouble of going anywhere else - go to Deans first.

Ma
Review №79

The zipper broke on my favorite pair of leather boots and after hearing great things about Deans Shoe Repair, I stopped by to see if they could fix it. Everyone working there was cheerful and made me feel right at home! He was able to fix it in less than 5 minutes...now I have my boots back and am ready for this cold front coming through!! Thank you, Deans Shoe Repair! I will definitely be back and recommend them to anyone with shoe repair needs.

Ju
Review №80

FINALLY! A decent, knowledgeable shoe repair in central Charlotte. I used to have to drive all the way out to Mr. Bakers for adequate shoe repair (says the NYC shoe snob) and then Mr. Baker moved even further out. Mo knows his stuff and his wife is just delightful with customers. Thank goodness they are in Charlotte.

DC
Review №81

They did an awesome job on putting new outer soles on my Timberland boots. The 2 pair of Nike boots was more of a challenge for them because of the soles are like a tennis shoe soles and were coming apart and I wanted them repaired. My Nike boots are 11 years old but the upper part of the boots are in still in great condition. I will see how long they hold up.

Ph
Review №82

The best experience that you could have with a business. They replaced the heels on my 1000 mile boots quickly, affordably and they look perfect. They also polished my boots for me. I was introduced to everyone in the shop and they all seemed to genuinely care about the work theyre doing. Hell, Im looking forward to screwing up my boots again just so I can go back.

CJ
Review №83

Best shoe (or boots) repair shop everrrrr!!!!! I went to this repair shop based on the great reviews hoping that they can fix my favorite boots (this was about a week ago). I was greeted by a nice lady and a gentleman (who I assumed is Dean) to see how he can fix my boots. He quickly checked it, did his magic, and not even 5 minutes it was done! He even made sure that the other straps were securely fastened to make sure I wouldnt have that problem anymore. All this without charging me anything! Just amazing! Great awesome people who knows their craft and will take care of what you need with a smile. Thats hard to find these days but I definitely found it here :-) Super Highly Recommended!

Ni
Review №84

Absolutely LOVE Deans Shoe Repair. The family that owns it is soo sweet and they truly care about making their customers happy. They arent cheap, & depending what youre having fixed it may take 2 weeks, BUT you get what you pay for. There is a reason they are so busy!

St
Review №85

Could not ask for better...fabulous work, great people!!

Ke
Review №86

I have been a customer of Deans Shoe Repair for about a year and they have always done an excellent job on leather and shoe repair. Today, they performed a miracle for me! I got a large oil stain on light tan leather designer bag and was told the bag was ruined. I took it to Deans and Mohamed was able to get out the stain in a matter of minutes. The bag looks as good as new. He is a miracle worker! I HIGHLY recommend Deans Shoe Repair!! THANK YOU Deans!

Ke
Review №87

The Bottom Line: You owe this to your shoes!Ive used Deans on several occasions for repair and to have new soles fitted. Their service and workmanship are excellent. Its a wonderful thing to see the product of a true craftsman. Oh, and theyre really nice people too!

Gr
Review №88

Great work

Ch
Review №89

Very friendly and extremely helpful. They quickly repaired my wifes shoes and the price was reasonable. I will definitely use them again.

Re
Review №90

Such kind people and such excellent work! I would very highly recommend to everyone!

Ja
Review №91

Deans Shoe Repair is a fantastic shop, they clearly take great pride in their craftsmanship and customer service. I brought in a military style rucksack with a broken shoulder strap (training with a ruck full of bricks will do that), and within 5 minutes the strap was very securely reattached and reinforced. I will be back with other shoe and bag repairs, their professionalism and quality is inspiring.

Br
Review №92

Brought my wifes boots here for some much needed conditioning and the work they did here was excellent. By far the best shoe repair place to go and Ive been to several. Service is great as well. Would definitely recommend to anyone needing their services.

Le
Review №93

Moe was ABSOLUTELY THE BEST! The service was amazing and very prompt. He was super friendly and catered to my need for repair. I would recommend this place TO EVERYONE!!!!! THANK YOU MOE. My Fendi bag is very appreciative also!!!!! 😗😗😗

Mi
Review №94

These guys are top notch! Ive had shoes repaired, of course. They are leather craftsmen, demonstrates when they resolved an issue with my Western holster belt. The work they did was perfect!

Ja
Review №95

I was about to give up on my favorite shoes after being told by 4 other shoes repair shops they were not repairable. I decided to give it one more try and stopped by Deans Shoe Repair yesterday and not only was Mohamed able to fix my shoes he provided me with excellent customer service. He was genuinely as happy as I was that he was able to help me. I wont take my shoes anywhere else! Thank you Mohamed!!!

Gl
Review №96

We bring our shoes here all the time and the quality of their work is always top-notch. Recently, I brought in a backpack with a broken zipper. They fixed it on the spot and didn’t charge me a cent. Highly recommend!

Bl
Review №97

I have had shoes repaired here before and they do great work; but my reason for THIS posting is because of what I experienced today. I have a fairly new purse and today noticed a thread sticking out. I pulled it and the entire stitching came out! Im headed out of town tomorrow morning so I thought I would see if Deans could do an extremely quick repair. Not only did they make it look as good as new but they were finished in less than 5 minutes! They have acquired me as a loyal client and I would recommend them to everyone :) Thank you Deans!!!!

Ha
Review №98

Such pleasant people. Work was done well, timely, and I have been back since! The prices are so reasonable.

Gr
Review №99

I went in because I had scuffed the toes up of my brand new frye boots. When I arrived I was greeted with a smile and a friendly atmosphere. Within 5 minutes they had polished my boots and made them look like when I had opened the box. I cant describe just how great the customer service and workmanship was. Ill definitely be returning any time my boots need a touch up or any work for that matter.

Mi
Review №100

Seriously, what does it take for someone to get a 30 in Googles score? This business has 35 reviews: all give this guy a perfect score: 3 out of 3. Hes amazing. I once had a teacher who refused to give out an A+ even when someone scored 100% on a test. Google must be the same way. This guy deserves that rare A+. Once you meet him, youll know why. Hell knock your socks off ... and then put some beautiful shoes on them feet.

Information
73 Photos
100 Comments
4.8 Rating
  • Address:2925 Selwyn Ave, Charlotte, NC 28209, United States
  • Site:http://deanscharlotte.com/
  • Phone:+1 704-334-8985
Categories
  • Shoe repair shop
  • Leather repair service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
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