From the moment I walked through the door, the customer service was excellent. Stephanie was awesome. She took time to explain the process. I will definitely be going back!!!!
The employees were friendly, but the facility does not use contact paper on their tables which feels unsanitary (especially during COVID). Manager is also rude and unprofessional. Have found better quality options in the charlotte area.
Did not hurt at all. Technician was very knowledgeable and gentle. Great experience. Will come again.
I couldn’t stand waxing but sugaring is my new fav!! It’s actually the best “self care” errand I have because it’s fast, easy (ish) and lasts so long. I have a membership and can’t imagine going back to shaving! I would say who my amazing sugar-er is but… she’s too good to share! Highly recommend.Note- as another reviewer said there’s no contact paper / modesty cover. You get used to it & it’s better than sticking to paper when the sugar gets on you.
As soon as I walked through the door, I was greeted right away. Not to mention I had a question about the membership and the sweet lady at the front desk wasnt sure but definitely took the time to get me an answer right away and right there I knew I had walked into a great place of business. Still nervous as Ms. Stephanie called my name but when I tell you she made the experience worth while, I LOVED IT!! She was amazing. Explained everything from top to bottom, the whole process and we even talked the whole time. She definitely made my day and kept my comfort level at ease. Id recommend her and LA Bikini to anyone... Thank you ladies
Amazing! Everyone is so kind, very professional, and the facility is always very clean. All the workers make the experience pleasant and make you feel like youve been coming for years. Would highly recommend to anyone looking for a great sugaring place.
Amazing experience. Stephanie was incredibly warming and kind. I will definitely be back.
Had my first sugaring experience and it was amazing! Stephanie was great, very professional and told me what she was doing with each step. She definitely eased this expectant mama’s nerves and made my first experience a great one. I can’t wait to go back!
Erin @ the front desk was super sweet & professional and put my nerves at ease being my first time here . Aesthetician Emily V. was awesome! She was very friendly and knowledgeable in her craft. She was wonderful at explaining everything and made me feel very comfortable.The office is very clean & sanitary as well. If youve never had a waxing before this is the place to go!!!
My first time being here was by far a great experience! Kelli, at the front desk was awesome. She talked to me the entire time while I waited for my appointment and she was super friendly. Yay did my sugar wax today. She was on time I was not waiting for a long time and a big plus was it wasn’t crowded with a lot of people waiting for their appointment. There was actually nobody else waiting. This was my first ever wax experience and I was super nervous. Tay did an amazing job and was extremely patient with m( well I think she was lol) it was a great first experience and I’ll definitely be going back. Thank you both for such great customer service and thank you tay for making me feel comfortable from the time I got there to the time I left throughout the entire wax!
The membership is totally worth it. The girls are professional and do such an awesome job. Definitely recommend coming here for a sugar wax!
It was my first time sugaring! And Stephanie made the experience a great one. She went over every detail and answered all questions I had. She did a great job. Now I am a member.
First time getting sugared! They made the experience very easy going. The faculty was clean and all of the staff at this location were super friendly.
Went to get a Brazilian sugar wax for the first time in 2 years, Emily was amazing! Great personality and she made me feel super comfortable! Barely focused on the pain which wasn’t terrible either! Cannot wait for my next session!
Steph is amazing ! Best wax I’ve had.
Staff was really friendly, facility was clean and everyone was following covid protocols above and beyond what is required.
Kelly is super down to earth and professional. I was nervous getting my first Brazilian wax in a while but she reassured that I was in good hands with Stephanie. I was taken back to a clean room and Stephanie not only explained the process but truly felt like a good friend by the end of my service. Thanks Stephanie and Kelly for being great people in general. I will be back!
Love, love love! The staff was so sweet and did a great job educating me about sugaring and made sure I was taken care of.
Awesome experience! my sugarist made me feel super comfortable during my first brazilian! very painless experience! :)
Awesome staff, Stephanie is great!
Great experience! Love the staff!
Rosie was phenomenal and I have loved coming here since they opened at the beginning of the year. The front desk Kelly is great as well and super friendly. Def recommend going here for your waxing and sugaring needs!
From day 1 i have had the best experience with my tech named Stephanie! The sugaring service they provide is top notch and I always love our chats when Im getting my services completed. This is a beautiful facility and always clean and of course following covid standards. I will continue to go here!!!!
Best wax I’ve ever had! From the customer service to the check out process! Stephanie was the bomb. Made me feel so comfortable even though all my goodies were showing lol.
I’ve been going here almost a year now, 10/10 recommend!
Sugaring is a game changer and Rosie is the real deal. So happy to find LA Bikini and the prices are so reasonable!
Great service, friendly knowledgeable staff.
I had my first sugaring experience w Rosie, and it was phenomenal! The place was so clean and the first thing I noticed when i walked in was the smell. It was a nice fresh clean smell, where as in the past when i used to get waxed at another place it just didn’t smell like anything. Rosie did an amazing job, she made sure I was comfortable and ok, kept checking if there was any hairs left, and just simply professional! I highly recommend going to Rosie!
Very clean location, friendly staff & great pricing!I had my first sugaring experience with Stephanie, she was great! She was super friendly and made me feel very comfortable. If you’re looking for any sugaring service done... Stephanie is your girl!
They are so nice here and sugaring is so much better than waxing! So easy and quick to get an appt. love this place!
Literally best wax I have ever had!! Customer service is Amazing Thank you
Staff was friendly and thorough, will definitely be returning.
This place is fantastic! They’re taking cleanliness very serious during COVID-19 life. And Areriana was INCREDIBLE! She was so nice and was willing to make me as comfortable as possible. Overall an amazing experience. Will definitely be returning!
This was my first time getting any sort of hair removal done. I went in to get my chest and brows sugared by Stephanie and it was a great experience! Everyone there was nice, professional, and knowledgeable. Will definitely be coming back!
First time customer and Stephanie was amazing! Thanks Stephanie you are the best!
Wow.Addendum: Honestly they can get 5 stars off the overhead playlist ALONE. They were playing old Kanye and I knew I was in a temple of my familiar.
Staff was very professional. Facility was clean. Staff was meticulous about covid 19 precautions which was wonderful to witness. Great experience.
Stephanie was the best...Very gentle and kind...Will suggest and recommend anytime!
I absolutely love Areriana she is the best! Check her out!
Sugaring Hair Removal
Professional.