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Signature Exteriors
210 N Church St Suite 3514, Charlotte, NC 28202, United States
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Signature Exteriors

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Kr
Review №1

Signature Exteriors was very responsive and walked us through every step of the process including assisting us with filing a claim with insurance for storm damage. During the roof inspection, they even took a video so that we could see what they saw. Overall, they were very professional and did high quality work and the roof looks great!

Ca
Review №2

Signature Exteriors was recommended by a neighbor who had their roof replaced, a few years ago.Signature Exterior provided an excellent service. The workmanship wasprofessional. They provided the service in a timely manner, while providing regular communications.

Ji
Review №3

This was my second time working with Signature Exteriors and the experience solidified their place in my mind as the best of the best. The first time I worked with them it was to replace an entire roof and gutter system that had been damaged during a hail storm and had caused interior leaks. They completed the project on time, on budget, with impeccable service. I recently sold that house, moved into another, and needed to repair the roof and replace the gutter system on my new house entirely. Recalling my first experience with them, I called them, had them provide an inspection and estimate, and quickly contracted with them for the work. Again they did a great job with their customer service and communications being especially notable. I would absolutely recommend them and hire them again given the need.

An
Review №4

I had Signature Exteriors come out just to get an estimate for minor roof repair originally. The inspection was very thorough (pictures, video walkthrough) and the individual sent out for the inspection went through all the options and ways to resolve the issue. They recommended opening a claim through insurance and guided me through the process. I ended up getting a new roof through an insurance claim and Signature Exteriors was there the entire time to make the process smooth. I would highly recommend Signature Exteriors.

Gr
Review №5

Key attributes of the Signature team from asking if they would be interested in quoting the project with Nicholas, to actual project management with Chris, planning and scheduling with John, along with Katelyn & Stephanies follow-up demonstrated their words had equal value with their performance.Quality work, communication, professional personnel in all categories provided the results we desired from the outset. Thank you Signature Exteriors Team for a project well done!

Sa
Review №6

Michael, John and the entire staff are incredible to work with. From start to finish they were professional, responsive and very communicative, always keeping me up-to-date as to the status of the project.My roof replacement project was very challenging due to it being a 3 story stacked condominium complex with limited access and parking spaces. Signature worked flawlessly around the property and completed the roof replacement of all 5 buildings in less than 10 days even with weather delays. They also replaced all the gutters!Best of all...not one nail in parking spaces or on the roads. I highly recommend Signature Exteriors and would not use anyone else for my roof replacement projects.

Ma
Review №7

Signature Exteriors responded very quickly to my call requesting someone to assess the cause for a leak in the ceiling of a bathroom, and repairs were done in a timely manner-before further damage could occur. Michael was very professional and took time to show me pictures of the roof where the leak originated. He showed up on time and completed the work in a very timely fashion. I have been very pleased and impressed with Signature and its representatives. John took the time to explain to me the scope of the work and to answer all of my questions. I would definitely call on Signature for any future roofing issues.

St
Review №8

Signature exteriors was referred to me by our neighbors who had glowing recommendations, and they were absolutely right. Everyone was professional, kind, and prompt. Would 100% use this company for any other needs and will refer them with confidence. Thank you!

Je
Review №9

Signature Exterior was extremely professional, timely, and did an outstanding job with my roof repair. I was blown away at the commitment and level of care put into my roof. They were always quick to respond and so helpful with every question along the way. I would most definitely recommend Signature Exterior for all roofing needs.

An
Review №10

Nick was excellent. He did a full inspection of our roof and did not try to sell us on anything we did not need. We do not need a roof at this time but we will definitely be using signature exteriors when it is time. We will be using them for gutters in near future. Would definitely recommend .

DZ
Review №11

Very friendly, professional and helpful. I appreciate a business that takes time to listen to my questions and answer them thoroughly. Great service and great work.

De
Review №12

Nick showed up promptly for a roof inspection. He was very courteous and professional. I would recommend this company when considering any roofing needs.

Se
Review №13

Beyond 5 Stars ! Only Quality products used on our home and Outstanding Customer service .. Put out fresh donuts and coffee for the crew at 730 am in 25 degree temps ...They replaced a 15 yr old, builder installed roof . 3800 sq ft house in 8 hrs! Removed the old Turtle vents, 2 power vents, fresh plywood, new ridge vents, valley barriers, Synthetic Felt. 950 homes in our HOA and will recommend them all day long .. Id be hard pressed to even find a leftover Nail ! Thanks for the Outstanding experience .

Cr
Review №14

Signature exteriors from the start of the project to the end performed phenomenally with consistent communication. They were able to help me finalize a reasonable resolution with my insurance carrier which resulted in a complete roof replacement and interior repairs to four different rooms in my home. If you want peace of mind and experts these guys can help you.

Mi
Review №15

I have used Signature Exteriors on a couple of occasions and have been impressed with their professionalism and quality.Recently some storms passed through Charlotte and ripped some shingles off my roof in several places. Signature Exteriors sent Nicholas out that same day to take a look at things.I am a technology lover, and I thought it was awesome that they used a drone to evaluate the house. Really cool stuff!The work was completed shortly thereafter and you wouldnt be able to tell there was an issue. Ive attached a before and after shot of my roof. There were several bare spots as seen in the picture with the damage. The wide shot is an after shot of the whole roof. They did a great job matching up the new shingles with the old.I will continue to use Signature Exteriors for my roofing needs in the future and I highly recommend you give them a call for yours!

Be
Review №16

Signature was impressive with their scheduling speed, professionalism and solutions! It took me three other roofing companies to come to the conclusion that they did in 30 mins of inspection. If you have any issue with your roof I would highly recommend you check them out!

Be
Review №17

In a world where it is standard practice to not show up on time and delay projects these guys did the opposite. One might say they put the lawn and order into roofing. It was a very refreshing experience. And they did such a good job I look forward to never having to call them again. But if I did, I would.

Ty
Review №18

Michael came by to look at a broken seal on our roof. He fixed it without charge and gave us a complete evaluation of our roof. Very knowledgeable and helpful!

St
Review №19

Extremely professional. Saved me money on a major project. They were able to replace a flat roof, metal roof, shingle roof, and all my gutters plus downspouts - insurance didn’t want to cover it but by working with Signature Exteriors they were able to assist me in getting full coverage saving me $50,000+ - Definitely recommend for any roofing needs!

Ca
Review №20

I used Signature Exteriors for a project that included asphalt roof replacement, copper roof replacement, gutter replacement, cricket installation, and siding water damage repair. The project was partially on insurance.Overall my experience with them was excellent. They were professional across the board and just generally low hassle. They communicated well, handled the insurance process well in its entirety(I only wrote one email), gave advance notice when anyone was working, completed the job very quickly, and did quality work. Additionally they completed the the follow up requests I had within a couple days.

Al
Review №21

Impeccable service through and through. From start to finish these guys were nothing but professional, timely, and really came through with everything we wanted. I will not be going anywhere else for my roofing needs. Thank you all so much!

Ka
Review №22

My roof was replaced by Signature Exteriors and it was a stress free experience. The staff was very professional, knowledgable and courteous throughout the process. They were very punctual in scheduling and kept me informed. Based on my experience with Signature Exteriors I would definitely recommend their service.

Ra
Review №23

Signature Exteriors and Nick were great!! I was able to get an appointment the next day after I called, and Nick was quickly able to locate and fix the issue with my roof leak!

Br
Review №24

I had a roof leak. Signature Exterior responded promptly to my call, and schedule an appointment. The employee who arrived was courteous and professional. He informed me how he went about the fix and assured me that I would have no problem from that area. Weve had some heavy rain falls with no leaking. I would recommend Signature Exterior.

Ma
Review №25

Great company to work with - provides the best advice and service. Goes out of their way to insure you have the proper education and understanding of the issue (ie. options A, B, and C) to make the best decisions for you. Can’t recommend enough.

Ji
Review №26

They were extremely quick and efficient to help me out.

mi
Review №27

Love Signature Exterior. Great to work with and went above and beyond in their service. Highly recommend.

se
Review №28

This crew came and did a wonderful job, from Estimating the job, all the way through to completion of the major job, in a timely manner..Professionalism is an upmost and top priority in dealing with your shelter, your home....The openness and the transparency and clarity of communication of all steps of a reconstruction job is crucial, and Signature Exteriors knocked it out of the park!

ch
Review №29

Michael has been very helpful and professional. His assessment of the work was thorough and accurate. I would hire his company in the future.

Br
Review №30

The job was done in one day. Very impressed they could be so efficient!

Jo
Review №31

This is the best company I have worked with hands down. They know exactly what they are doing and will give you the best product around! Look no further. If I could give 10 stars I would. So glad I met these guys and chose them. They were nothing but honest throughout the whole process.

Na
Review №32

Did an excellent job on a repair . Offered a fair price and did the work in a timely manner . I would use them again in the future .

Ga
Review №33

Awesome customer service from every aspect. From the initial inspector, to the office personnel, to the on-site project manager. Would highly recommend signature exteriors.

Ni
Review №34

Thank you to Nicholas Frega and the Signature Exteriors team for coming out to my home to complete my roof inspection. You all were friendly, responsive, quick and very thorough. I appreciate you all and your excellent service.

Dr
Review №35

From start to finish Michael and his team were the utmost professionals. We came home from being on vacation to multiple leaks in both the downstairs and upstairs of our home. Prior to reaching out to Signature I was led down a very frustrating path with another roofing company who inevitably failed to get the job done. Michael came out the same day I called and immediately created a plan of action. Every time they needed to be at the house they were on time, clean and courteous. The office team does a fantastic job of staying in constant contact and updating on every aspect of the project. If you have any roofing or gutter needs i would highly recommend using the people at Signature Exteriors for their expertise. They did exactly what they said they were going to do when they said they were going to do it!

Ma
Review №36

Nick came out to evaluate my roof and gather the info need to quote a replacement. He was prompt, professional and even helped caulk a couple of damaged spots until we could get replacement work done. I look forward to seeing their quote and learning more about their replacement services.

Je
Review №37

Professional and they leverage technology in order to create full transparency for both sides. They are knowledgeable and responsive. I would recommend you call them for a quote.

Ta
Review №38

As a board member of our condominium building, we are in the preliminary stages of filing an insurance claim and having our roof replaced under insurance. After having multiple people come out and do quotes on our roof, Michael Garrie and the signature exteriors team were unbelievably thorough, organized and clear about how to proceed in the most effective manner for our community. We just finished the inspection and so far we are very pleased with their promptness and professionalism - this is something that is not always common when it comes to these types of repairs. Our community reserves would not be able to cover a repair like this and thanks to signature exteriors expert help, we will only be paying a small deductible for a full roof replacement and interior water damage repairs, which will save us thousands of dollars and maintain the health of our community. Michael is also a former cellist and as a musician in the Charlotte symphony, it was fun to connect with him about that. I will be leaving another review after the work has been completed but I have the utmost confidence in Michael and his team.

De
Review №39

I had some leak areas in my house, most noticeable in my kitchen and sons bedroom, but also had a few small water spots elsewhere. The outer appearance of my roof was also starting to look quite poor. My roof was 19 years old, and I think it had one small repair in that time.Signature came out (promptly after I called) and did a very detailed and what I thought to be professional assessment. They identified the source of the leaks, and also noted that much of the damage was from hail. Based on the hail damage, they helped me work with my insurance company to receive compensation for what was damaged by storm.From there the process was excellent! My roof (for a 2,900 sq ft home) was completely replaced in one day! The next day they returned to replace all the gutters, and install leaf guards. Very professional office staff to work with, and very professional and courteous workers to perform the job on site.Definitely 5 stars. What I thought would be a nightmare of a job, turned out to be simple and painless. Only bit of a pain point was a bit of a mess in my attic. But that was really my fault as I didnt cover my attic possessions well (it was just dust and wood chips). Signature cut in new roof vents, which should have been installed when the house was built. So I was fine dealing with a little bit of clean up to have the roof installed properly. I would not hesitate recommending them to anyone.

Ra
Review №40

Great company to work with! Couldn’t be happier with my new roof and gutters.

Da
Review №41

Exceptional communication, service and very professional. Performed the work as explained and completed the job ahead of schedule. Consultant and work crew were very courteous, knowledgeable and friendly. I would highly recommend Signature Exteriors to family, friends, colleagues and/or anyone for that matter.

Ku
Review №42

Signature Exteriors was seamless to work with, reliable crews and quality work. The job was left in order at the end of each day and the site was properly cleaned upon completion.

Ji
Review №43

Just amazing!!! I have a 25 year old house that has been through multiple heavy storms. Signature came through and made our aging roof look amazing! They were quick, efficient and very respectful. Glad we choose them and would recommend anyone that has had roof damage to consider them!

Vi
Review №44

Nick is very knowledgeable, professional, did a very detailed inspection of the roof, and performed a quick fix right away onsite. Will definitely use them for all our needs.

Th
Review №45

I have a copper roof which is showing signs of oxidation. This seems to be a bit of an unusual situation. Michael from Signature Exteriors responded very promptly to my call, examined the roof personally and took photos of it and of the remainder of my roof using his drone. Michael spent the better part of an hour here assessing the situation and discussing it with me. Michael further promised to follow up with his subject matter experts to obtain their thoughts about how to proceed.Im very impressed with Michaels professionalism and commitment to his customers. He is more than willing to spend the time and effort to get to the bottom of a difficult issue. Based on my experience with Michael, I would highly recommend him and Signature Exteriors, and plan to call on him first for my future roofing needs.

Fa
Review №46

I have worked with signature exteriors over the past 6 years. I have had them work on a number of properties. They have performed repairs on several flat roofs for me. They have also performed repairs on asphalt shingle roofs. Each time I have been impressed by the quality of work, attention for detail, ability to assist with the insurance claims process, and lastly they have always been incredibly responsive. They understand the importance of timing when it comes to a leak.

Ma
Review №47

I had heard of Signature Exteriors and, in particular, Nicholas from a relative who raved about their service. I was not disappointed. Nicholas was punctual, thorough, very clear in his explanations, forthcoming and honest in his assessment. There were no pressure tactics and he was honest in his evaluations. I would freely recommend him/them.

jd
Review №48

Accolades to Nick! He was professional, courteous and competent, as he used his observational skills and expertise to identify areas of issue with gutters, fascia boards, soffits and roof asphalt shingles. Although he did physically inspect my identified areas of concern, I was very impressed with his use of drone technology to photograph and inspect gutters roof, and other potentially problematic areas. Im very confident that once I receive an estimate for concerning areas, I will certainly utilize Signature Exteriors to accomplish the required repairs.

Ma
Review №49

Michael was extremely helpful, knowledgeable, and timely in taking care of all of our roof concerns. Would definitely recommend reaching out to the signature exterior team for any and all roofing needs

Ma
Review №50

Professionals who clearly take pride in their work and and a pleasure to interact with.

Al
Review №51

We called Signature Exteriors for an estimate for our roof replacement. I was immediately connected to John, who remained my connection throughout the process. John set up a time to visit based upon my availability, not his. He spent a lot of time documenting the property and preparing to talk with me, including taking detailed pictures with drone technology. He then clearly presented his companys process of roof replacement, and the process they have of working with our homeowners insurance. My wife and I met with a lot of companies for our job and this company was certainly one of the top ones. We ultimately chose to go with a different company, but John remained professional to the end and wished us the best as we moved forward. This is not a company to overlook - they came highly recommended by some of our neighbors and are certainly five star in professionalism!

Ra
Review №52

We had hail damage and so insurance paid to replace the roof. The Signature Exteriors team did a great job evaluating, found damage to the metal roof over the bay window and worked with the insurance company to make sure everything that was needed was covered- and kept me involved and in the loop every step of the way. They did a great job with the roof and with communication all the way through, very professional. Cleanup left a little to be desired- they did all the big stuff, but I found quite a few little red plastic tabs all over the yard and a couple nails they missed- was really windy the day they finished and think this played a role. Overall I was extremely happy with the quality of the work and the professionalism of the whole team, would definitely use them again if we have the need.

Me
Review №53

Great customer service and you can tell he is passionate about his work, and very professional. 10 out of 10 will recommend!

An
Review №54

Signature Exteriors completed a $20k plus roof replacement at my property a few years ago (paid through an insurance claim). When I noticed that the roof was leaking by one of the dormers, I called Signature Exteriors for a warranty request. They came out to inspect the roof and told me specifically that while they did replace the roof, they only replaced the asphalt shingles, not the metal roofing on the dormers, so this is my responsibility. I looked back at my paperwork and sure enough, replacing the metal roofing on the dormers was part of the scope of work that they were reimbursed for.Then, I had a different roofing contractor inspect the roof. I gave them a copy of the roof replacement paperwork and they found a handful of items from the original scope of work that Signature Exteriors didnt complete (replacing step flashing around the chimney, flashing around skylights, replacing an attic fan, replacing storm collar on furnace vent, etc.) See photo attached. Flashing around chimney clearly was not replaced. Asphalt shingles look great, but how does a reputable contractor replace a roof and not replace flashing!?I tried calling Signature Exteriors back to get them back out to the property to fix what they should have done the first time (and were paid for), but the owner has gone radio silent. Unfortunately, this is not the kind of service that anyone should have to deal with. I am left with reporting this to the BBB and will have to pursue litigation.Even though the contractor did not perform work for me personally (but instead for the prior owner of the property) the fact that the business owner has blatantly ignored me and not returned my calls, depicts a company that does not care, doesnt stand behind their work, and does not do the right thing. Separate complaint also filed with the BBB.UPDATE as of June 2019: I had to get the metal roofing on the dormers replaced by another contractor because the leaks got really bad, especially when the rain would pour. When the metal roofing was removed, we discovered that Signature Exteriors did not put down any ice and water shield. In fact, they just left the original felt paper from 30 years ago. On top of that, the metal roofing was installed incorrectly (the metal should have run underneath the asphalt shingles at the top of the dormer). Signature Exteriors cut the metal roofing short and just used a bunch of silicone. No wonder the metal roofing had leaks within a couple years. I would not trust this contractor for a roofing job, most especially if metal roofing is involved.

La
Review №55

I highly recommend Signature Exteriors for a number of reasons. They are professional in all aspects of their business. The personel in the office answering the phones scheduling inspections, the inspection technician, the installation crews replacing the roof and the quality of workmanship. I was pleased with John and Stephanie who helped schedule my inspection and with Nick who performed my roof inspection and orchestrated handling my claim with my insurance company. I have observed a number of different roofing companies doing work in my neighborhood and none of them come close to providing the quality of workmanship that Signature Exteriors provides. I have recommended them to my neighbors and coworkers as I recommend them to any homeowners needing roof replacement.

Ji
Review №56

Michael Henry has been great to work with! He’s answered all questions about our roof replacement project very promptly, completely and very professionally. I believe we have made the best choice by having Signature Exteriors replace our roof. I would have no hesitation working with Michael again on any renovation project that might arise! He has exceeded our expectations!! Thanks for an outstanding job!!👍👍

Da
Review №57

From the first contact to the last everyone at Signature was professional, courteous and the quality of the work and every contact was outstanding. I would highly recommend Signature for anyone needing gutter work. David Murray

Wi
Review №58

Very good quote, great communication, and great workmanship.

Da
Review №59

We were very impressed with John H. He was very professional, knowledgeable and thorough in performing his inspection and sharing his analysis. He was also quite responsive in addressing our questions about the proposal. While we chose another roofer on the basis of overall cost, John left such a positive impression on us, that it speaks well of Signature as a whole.

am
Review №60

Having used this company multiple times for a stubborn tree that keeps crashing branches into my roof, they are excellent! They make working with the insurance adjuster extremely easy. I had a temporary tarp fail (from a tree service) and they were very responsive and immediately were able to come to my house and fix the tarp in the pouring rain. HIGHLY recommended!

Ca
Review №61

Just had Nick from Signature Exteriors come out to inspect our roof and help us with an estimate. He was punctual, super friendly, and extremely thorough. He was detailed about what we need to do, and took measurements and pictures that helped me (a total roof novice) understand the roofing process better. I’m extremely impressed.

Ni
Review №62

Signature Exteriors has helped our company on multiple occasions and have had very positive experiences every time. The company is incredibly professional, reasonably priced, and quick to respond. I would recommend them without hesitation.

M
Review №63

It was an extremely hot day and Nick still stayed for over an hour checking the roof and then thoroughly explaining the process to me. He was on time and very professional.After the first meeting, the company was remained highly communicative and followed-up on every detail throughout the process. I deal with lots of contractors and this company has been the most responsive and professional I’ve worked with.

ky
Review №64

I highly recommend Signature Exteriors for shingle roof repairs. I just moved into a new house and after all the rains we have had over the past weeks I notice a spot on my ceiling. I looked online for well reviewed companies since I had just moved to the area. Signature Exteriors stood out amongst other companies they made resolving a serious problem easy. I will definitely being using them in the future if I encounter any problems with my roof in the future.

Ps
Review №65

During a bad storm my ceiling started leaking pretty bad. Not knowing really what to do I just googled roofers. I had 5 companies come out over the course of 3 days and Signature Exteriors were by far the most pleasant over the phone. When they came out they really inspected my roof. They were up there over an hour and the other companies were up there maybe 15 min. Only Signature went in my attic. They explain everything and the whole process. Ease and professionalism alone I want to work with them.

Da
Review №66

I highly recommend Signature Exteriors. The team is professional, responsive and has excellent attention to detail. They will be my first call if I ever need additional work.

Na
Review №67

I have only received a quote for roof replacement thus far but Nick did a great job. He thoroughly explained the quote with a narrated video he made wearing a GoPro. It was a little fancy but very useful in the end. Nick was professional and punctual. Signature Exteriors is in our top between who were looking at hiring for our roofing job.

Sh
Review №68

I scheduled an appointment after noticing a leak in my ceiling. John came and did a thorough inspection of the roof. He showed me several pics, a video from a drone, and then reviewed several options. Very professional and very knowledgeable. 5-star company and a 5-star tech.

Gr
Review №69

Signature Exteriors was fantastic to work with! Great communication and follow through from the first call to the completion of my project! If you have a roofing need I highly recommend giving them a call!

Al
Review №70

Nicholas was great to work with. He was on time and took time to look at our roof. He was very clear about some of our issues and made it easy to understand the next steps. Setting up our appointment was also a breeze. I would highly recommend this company.

Jo
Review №71

Nick came out to do an inspection. He did a thorough report of the roof and was very professional. Did some patches and made some repair recommendations which I scheduled. Would recommend, thanks!

Jo
Review №72

Was great presentation of the issue and options.

An
Review №73

So impressed with the professionalism of Signature Exteriors. The consultation, assessment of roof damage and repair needs, and processing of the insurance claim were handled so well. Best of all, they replaced my roof in less than 10 hours.

Do
Review №74

The replaced my roof and Installed bigger gutters and downspouts. Everyone I dealt with was absolutely wonderful starting with Michael Henry who did the inspection and gave me estimates. All the crews were prompt and efficient and did a fabulous job as well as cleaning everything up. All of the office personnel were readily available at all times for any questions or concerns and handled the insurance company for me as well. I would highly recommend signature exteriors to replace your roof, gutters or downspouts, or whatever else they do. Fabulous people to deal with!!

De
Review №75

I have worked with Signature Exteriors & their customers for approx. 6 years. I also had them do a roof replacement at my own home. We are grateful for this relationship and would recommend them to anyone that has had a roof leak, has an aging roof, or even for just a tune up. If any issues arrive, Isaac is excellent at resolving. The whole team has strong communication skills and make what is often a disruptful event easy!

Na
Review №76

Excellent service and very responsive! I have been blown away by the level of professionalism, expertise, and overall quality of their work. I highly recommend their services!

Wi
Review №77

Everyone I have interacted with at Signature Exteriors has been absolutely fantastic and they really care about every one of their customers. I continue to be impressed with their attention to detail and they really take the time to educate you on every aspect of the job.

We
Review №78

Extremely professional and knowledgeable company that performed excellent services. On top of providing A+ service, the Superior Exteriors team responded promptly and diligently followed through on the job. I would highly recommend this roofing company!

Sh
Review №79

I am so glad we called Signature Exteriors, the experience has been how I describe professional. On time, pressure free, and competent. I recommend giving them a call for your roofing needs.

Ma
Review №80

Excellent company all the way from start to finish. Extremely polite and respectful to all our concerns.If there where 6 stars this is a company that deserves it!

Er
Review №81

I can’t recommend Signature Exteriors enough. Our house was damaged in a severe storm. I submitted a request for a quote and received an immediate response. Stephanie was competent, courteous and efficient in gathering my information and coordinating with her operations team. Michael came to my house later that same day to assess the damage and cover an exposed area of my roof with a tarp. We’re working through the repair process with our insurance carrier and I’m reassured knowing I have a resource to ask questions and help me through the process.

Jo
Review №82

Signature Exteriors did a great job on the repairs needed on our roof. They did not try to oversell us and did only the work that needed to be done. They were professional from start to finish, a first class operation. I have found the roofing company that we will use whenever we need to rely on one.

Ka
Review №83

Probably one of the best companies Ive dealt with with regard to customer service. Communication was beyond on point and every member of the team was fantastic to work with. Highly recommend!

Ma
Review №84

Signature Exteriors put a new roof on my house back in March of this year. Since then, every time I look up at my roof, I cry. It looks like work done by amateurs! The new roof has sunken spots, and when I brought it to their attention, they stated its because of how my house was built, yet thats not what the previous roof look like. I wish I had used another company, one that prides itself on customer satisfaction, because Im far from being satisfied and with good reason.

La
Review №85

I found Signature Exteriors online and decided to give them a try after reading positive reviews. Nick came out to inspect the water spot and give me a comprehensive inspection. The whole process from start to finish was seamless! If you are looking for a professional and responsive roofing company in Charlotte look no further.

Jo
Review №86

We had a great experience with Signature Exteriors. They were on time, responsive, and diligent. They spent a long time looking at our roof and chimney, took many photos, and then explained everything they had found in detail. They did all of this for no charge and truly gave their honest opinion on the next best steps to proceed. I look forward to continuing our work with Signature Exteriors and I am so appreciate of all the time, energy and effort they have spent with us so far.

Ru
Review №87

Signature Exteriors have been great. Their team was always responsive and has done great work. They replaced our entire roof and followed up with other repairs that we needed done. I recommend the Signature Exterior Team.

Me
Review №88

I had a GREAT experience with Signature Exteriors. I contacted them on Friday morning and had someone at my house Tuesday night. Scheduling was a breeze and I appreciate Stephanie and John working so efficiently to get me scheduled. Nick arrived promptly at 5pm to start the inspection. He gave a run down of what he would be doing prior to starting. After inspecting the roof he came inside and walked us thru the pictures he took. He was very clear and concise on his explanation and even gave tips on things to lookout for as our roof ages. I was worried since I was only looking for an inspection for my insurance agency that we would be roped into a sales pitch...but that never happened. Nick only provided the facts, for that I am grateful. Because of this great experience Signature Exteriors will be my go to for roofing needs!! Thank you for a great experience!

An
Review №89

I heard good things from my sister who used them. They finished her project quickly (after the rain let up).I had a leak and requested a consult. They sent out an accessor who was on my roof for quite a while. He showed me pictures and went back to the office to write a proposal. It turns out my leak was not from the roof but I need to recommend them because they were very professional, spent time answering questions, and suggested other ways to find the leak. They made no money on my job but were helpful!

Ma
Review №90

My renovation consultant from Signature Exteriors, Michael Henry, was fabulous to work with. He supported my entire roofing project! Supporting me when working with my insurance company, responded to questions and assisted with some troubleshooting.

Ro
Review №91

Signature Exteriors did an excellent job replacing my roof. The cleanup was fantastic. The office staff was very helpful and courteous. I strongly recommend this company for anyone who is interested in having their roof replaced.

Ke
Review №92

One of the best companies around, trust worthy and saves me time.

An
Review №93

The team at Signature Exteriors has been very professional and courteous. They have made phone calls, followed up on phone calls, sent informational and detailed emails and the staff are very friendly. It is a pleasure dealing with a company who makes their customers feel valued and taken care of.

ch
Review №94

Signature Exteriors responded always with a professional attitude and they were very skilled in there work.they put an entire roof on my house 60 squares Plus a flat porch next to a pool.The job is complete and paid for.I’m am very pleased with the whole process.Christopher D Little

Ed
Review №95

I need a roof inspection after some recent weather damage. John H. Showed up right on time and immediately went to work checking out the roof and related items. After the inspection, John provided a thorough report out, complete with a video and illustrative photos. When it was determined that weather damage was definitely present and impacting the roof, John assisted in starting the insurance claim process.

Da
Review №96

Fantastic Service, thanks so much for giving us peace of mind that our roof is NOT leaking and is still in good condition. We will surely recommend you!

La
Review №97

Based on my personal experience, I hired them to repair a roof leak, approx. $2500 job. Seemed very professional, took a lot of pictures and did a good job on the sales pitch. Unfortunately my experience went drastically downhill with the actual repairs. They did not repair the leak timely and took several attempts after persistence to fix the roof. They initially performed a roof repair which was unsuccessful. After I informed them my roof was still leaking they told me they completed the job I hired them to do and said it was my brick leaking. I brought in 3 independent contractors to look at the brick and they all 3 confirmed it was not the masonry and could see the source of the leak in the roof. The roofers returned to attempt another repair which was unsuccessful. It wasn’t until I cut a hole in my bedroom wall and showed them where I could poke a finger through the roof and daylight was coming in, (they told me that some daylight coming through the roof is normal), but they finally came back to fix my roof. It took approx. 4 months for them to complete the job I hired them for and it was only because I was persistent and involved 3 independent parties to confirm it was not my brick and it was an actual roof leak. Every time I asked to speak to owner of company they told me he was out of town or just stepped out of office. He never would talk to me so I could explain my concerns as a customer. Worst experience I probably ever had with a company

Li
Review №98

John was very easy to work with. We were contacted quickly and an appointment was easily scheduled to assess our storm damage. The video John took of our roof really helped us understand the extent of the damage.

Be
Review №99

Great job replacing our roof! Fantastic response time, very professional, and great attention to detail!

To
Review №100

Signature Exteriors just recently replaced my roof. They were incredibly thorough and professional from beginning to end in the process. They walked me through the process before work began, kept me informed over the 3 days to finish the roof, pointed out any issues that surfaced during the project and did a very thorough review of my property with me after the work was done. They also responded immediately to my questions either in person or by phone. I would certainly use them on any future work and would recommend them to anyone who asked. Thanks.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:210 N Church St Suite 3514, Charlotte, NC 28202, United States
  • Site:https://signatureexteriorsinc.com/
  • Phone:+1 704-729-4898
Categories
  • Gutter cleaning service
  • Roofing contractor
  • Siding contractor
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Service options
  • Online estimates:Yes
  • On-site services:Yes
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