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Carolina Storm Roofing
11809 5 Cedars Rd, Charlotte, NC 28226, United States
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Carolina Storm Roofing

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Sa
Review №1

We can’t say enough about how great our experience has been with Susan Ryder and Will Robinson at CS Roofing. They have been so helpful in getting our new roof approved and installed. From start to finish, they worked together with us and have made the process very easy. They are also just a pleasure to work with. I highly recommend Susan and Will at CS Roofing. We’re very happy with our new roof. Susan and Will are the best!

La
Review №2

Carolina Storm Roofing is the best! New roof, shingles, gutters and additional services. Fantastic - I highly recommend!

Ka
Review №3

I highly recommend Carolina Storm Roofing. Working with Susan and Will could not have been easier! We had a 25 year-old roof that was in need of replacement, so at first I was skeptical about our getting a hail damage claim approved through insurance, but Will made it happen and even got our skylights approved for replacement. Susan explained every step of the process and was responsive and knowledgeable when we had questions. Both Will and Susan were very customer-focused and went out of their way to make sure we got what we wanted. The process moved quickly and we had a new roof within a couple weeks (it would have been faster if we had decided on a color sooner)! Our house looks almost new now, and I can hardly believe we got our roof funded by insurance and with so little hassle. Definitely worth a call!

Da
Review №4

Amazing experience from start to finish!Carolina Storm Roofing came highly recommended, and there are a few other roofing companies that also have great reviews, but what sealed the deal for us was the Susan and Will team! We knew right away after speaking with Susan and Will that they were genuinely good people and were here to support us.Will handled all of the field operations; He performed the initial roof inspection report, worked with the insurance inspector up on the roof, picked up paperwork multiple times from us, and checked in with the crew throughout the day during the roof installation. Will showed up on time every single time, with advance notice of his arrival time.The installation team were very professional and did an amazing job on the new roof. They arrived at 6:30 am, had the old roof off by 8am, and were 100% finished up by 8pm that night. You could not even tell that they were here, the yard was spotless when they left! Will came again the following day to inspect the new roof and to ask if we had any concerns that he could address, which we did not. I inspected the roof myself and found no issues.Susan is the backbone of this operation, she was absolutely amazing and was in constant contact with us from day one, we never had to ask for an update. Susan handled all of the communications with the insurance company and us, the homeowner. Susan provided us with an informational packet before we even signed that listed all of the materials they use and a step by step guide on what to expect throughout the entire process. No questions were left unanswered. Susan even came out to our house on the day of the roof install just to check in on us.5+ stars!!Thanks again Susan, Will and the Carolina Storm Roofing team!

El
Review №5

Carolina Storm Roofing is the most efficient company I’ve dealt with in a long time. They show up when they say will, explain every step of the process, deal with insurance, etc. We couldn’t be happier with our new roof! It looks great and was installed in one day!

An
Review №6

Susan and Will are professional and honest people. The new roof was installed fast, excellent workmanship, excellent materials and always communicate fast. What else could you ask for?

Ih
Review №7

Left a service request on the website - got no response.Called to them. A very impolite service rep replied. The guy couldnt care less to understand what I needed, said they dont read service requests on website, and clearly didnt want to waste time on talking to me.Ok bye then.

Mo
Review №8

They did a great job. The 95 year old house looks like new again. I had them rebuild the front porch roof of my bungalow. I was not happy with the workmanship on them. They came out, tore them down and rebuilt. It is just beautiful. Very happy with their service

Li
Review №9

They were very responsive and very efficient with a packet that tells you what to expect and when. Also includes roofing product information and how to deal with insurance company. They were very good on following up at each step and took all the guess work out of the process. The crew was very professional and did an awesome job of cleaning up.

Lu
Review №10

I had searched for someone to replace our hail and several storms damaged roof.My friends recommended Carolina Storm Roofing company who had done an outstanding job on their house.Scott and Nina was very nice, courteous, and honest. They explained what needed to be done and helped us to choose the right type of shingles and other roofing materials.The whole process was smooth, fast, and pleasant.I cant say enough positive about the professionalism, engagement, customer care, and final result.I couldn’t be happier and would definitely recommend them to anyone.

Ma
Review №11

They worked with our insurance and helped us get a new, beautiful roof installed.

Ke
Review №12

Awesome experience, excellent communication throughout entire job and crew was respectful of property. Very knowledgeable and provided superb craftsmanship at a competitive price! Would highly recommend this company.

Le
Review №13

I am so very pleased with my new gutters. The house I bought last year didn’t have any and the rain was wreaking havoc with my yard and driveway. There were many colors to choose from and the installation process was seem less. Very professional, clean, and thorough. I highly recommend Carolina Storm & Gutters.

Sv
Review №14

Very pleased with this company’s roof installation service. Great communication throughout the process, very professional and on time installation of the great quality material. Highly recommended!

Br
Review №15

We read positive reviews and gave Carolina Storm Roofing a shot. Our experience may be an outlier, but it wasnt a positive one for us. Upon the initial visit, the company rep seemed responsive, knowledgeable and capable. But, starting immediately after that, we had a very difficult time communicating with him. There was hardly no communication or advance planning around commencement of the project. Then there was no management ownership or oversight of the project. There were numerous issues and problems, and the management seemed put off and annoyed when contacted. It felt to us like they didnt want to be bothered and just wanted a quick job to pick up a check for minimal time/work. They also were a bit pushy to get paid before the job was completed satisfactorily. We did not feel like we had a good, collaborative partner that we could trust and rely on. We were disappointed, but paid them and moved on. We would not recommend them and would not work with them again.

Ch
Review №16

They had been given me a detailed timeline of the work and the steps when each one would be accomplished.

Ma
Review №17

They were professional, timely and $2000 less expensive than the competitive price.

Ja
Review №18

Top notch service all the way. 100% these guys are the real deal. Fast, great communication and easy to deal with.Call Scott now

Re
Review №19

I contacted Scott and explained my situation to him and explaining I was under a time crunch, he asked for pictures and a brief statement. It was delightful after about an hour I received a text that he could take care of my problem and would get it done within 24 hours. When I called the next morning, he had already placed me on the schedule; all work was done in a timely fashion and his pricing was reasonable. Thanks Scott

Ju
Review №20

Scott, from Carolina Storm Roofing came out to my home to give me a quote for a small job of expanding the gutters on the back of my home. Unfortunately when I called him 2 days later to see when I would receive the quote so I could compare with the others, he simply said that he did not send one and that my other quotes should suffice. But he had no idea what my other quotes were. It was obvious, even when he was at my home that he wasnt interested in a small job, as he spent more time recommending expansions to the project than simply addressing the small issue that I had. It was totally unprofessional to promise he was going to send a quote ASAP and then not do so. If the company isnt interested in small jobs they should say so on their website so that home owners like myself dont waste our time. Whats funny is that my husband and I are also real estate investors and will be building another home early next year. Guess what company we wont be calling for our big project?

Ag
Review №21

Professional every step of the way from estimate to work crew. Very detailed estimate and the final product is fantastic.

Su
Review №22

I would give this company 10 stars if I could. Scott, the owner, is everything you could hope for when dealing with a business owner. The day of the job, the crew showed up on time and worked tirelessly to complete everything in one day. We were amazed at the meticulous way they cleaned up. Scott, himself, came to the house several times to check the progress. This company is amazing, with an amazing owner and workers. Integrity is important to me, and they have it. Thank you, Scott, and everyone at Carolina Storm Roofing. The roof looks beautiful.

Vo
Review №23

This is a wonderful company with a quick response time. They arrived on time and worked diligently until the job was finished. The prices were reasonable and my new roof is the envy of my neighborhood. I had a wonderful experience with the staff. Scott (the manager) was so easy to work with and took the stress out of roof shopping. I would recommend Carolina Storm Roofing to any and everybody.

El
Review №24

Big props to Carolina Storm Roofing- Yall did an amazing job replacing our old and tired roof. From start to finish the process was simple. From the ease of scheduling and quality of work I give 10 stars if I could. It is always hard to find honest, punctual, affordable and people who know the trade and pride themselves through the work they do. My husband and I couldn’t have picked a better contractor for our roof replacement. We are truly happy and will recommend highly.

Pa
Review №25

We were in need of a new roof in order to close our house deal. Scott was quick to respond with a competitive bid, which we accepted. His knowledge and honesty is apparent and more than expected. In order to close on time, we needed the roof installed and finished sooner than their schedule allowed but Scott did not hesitate to see what could be done. Thanks to everyone involved it all came through. Scott also went beyond exceptional to help us with the demands of our buyers and helped keep a stressed situation calm. The job started on time and the crew was superb in set up, clean up and workmanship. Scott kept in contact from start to finish, keeping us informed and asking if anything else he could do. At the end of 2 days, there was no evidence that work had even been done except we had a beautiful new roof and all its trimmings. Thank you Carolina Storm Roofing for making our move and selling of our home a lot less stressful. Will recommend to others and use again in future..

Li
Review №26

We are so proud of our new roof.These guys work hard to complete in 1 Day & they put tarps down to catch all the nails and Debris.So far they have done 9 HOUSES & Counting on my street alone; as their work is so impressive that Everybody wants what the neighbors got haha.We got the upgrade on a 30 yr. Roof and its gorgeous :)THANKS CAROLINA STORM

Ke
Review №27

It was a pleasure working with a crew of very professional roofers. They came, got the job done, cleaned up and there were no problems at all.

Be
Review №28

Worked with Carolina Storm Roofing (Frank was the rep) for some Raindrop gutters. The overall experience was great! Their team had a quote for the gutters within hours of request. The team was then able to perform the install 2 days later on our selected day. The install went very well. The team cleaned up after themselves and did everything as promised. Would highly recommend!

Pe
Review №29

Responded quickly to our situation. Wind storm had created an open roof line along the peak as it removed the vent shingles. Carolina Storm Roofing came out quickly, assessed the situation; gave a quote; we agreed; they did the work quickly and to our satisfaction. Wonderful to work with these people. Highly recommend.

An
Review №30

I would choose non-star if google review has this option! Terrible experience with them; totally wasting my time! Lack of response, lack of responsibility, lack of ANY professionalism, very bad attitude. They appear to be that customers are begging them to do the job. ouch, do not know how they survives. I would never refer this company to any one.

Le
Review №31

Thank you Carolina Storm Roofing for replacing my Mothers old roof! You delivered on all of your promises, and she is so happy! I will definitely refer my family members and friends if they need any type of roof repairs.

Ji
Review №32

Recently had a large tree fall on the roof during a storm, causing major damage both inside and out. I called Carolina Storm Roofing and they had a crew there right away to deal with everything. One call was all that was needed to get the tree taken off, have a new roof put on and deal with inside repairs. Everything was done in a very efficient and timely manner and it looks much better than before! They went above and beyond the call of duty!

Al
Review №33

While I was trying to sell my house, during the heavy rain my roof started to leak. Scott & his team took a very good care of me. The roof had a tarp on it in no time. They helped me to run everything through my insurance company, and the new roof was on in less then 2 weeks after my first call to them. A+++

Ch
Review №34

Great customer service! Bo Bartik is a great guy to work with and made the process simple to understand. Im extremely satisfied. I strongly recommend!

Jo
Review №35

The Owner is not only the nicest guy, but this was the only company that came out THAT DAY! Everyone else was the Give us your name and number and well get back to you The prices are fair, Work is great, and the personal attention wont come from anywhere else!I will never call another roofer!

Yu
Review №36

Exceptional and caring service. All the repairs were done on-time and within the estimate provided at the beginning. Scott explained the process to me, discussed all the details step by step and I only had to thank him when the work was done. I can definitely recommend him.

Ol
Review №37

I am a real estate advisor, my client used Carolina Storm Roofing per my recommendation and had a great experience!

Jo
Review №38

We got new gutters and gutter guards from this company. They are only one of the few companies in Charlotte that install Raindrop products, and that what we wanted. We are satisfied with the price and workmanship.

He
Review №39

After calling multiple places Carolina Storm Roofing made us feel confident. Could not be more pleased with the new gutter job. Price was fare, their customer services exceeded our expectation.

Lo
Review №40

Great Charlotte roofing contractor, they replaced the roof in only one day due to the storm damage. Everything was handled professionally and in timely manner. I recommed them highly.

Me
Review №41

Our friend needed a roof replacement for his commercial property in Charlotte and Carolina Storm was able to provide a thorough explanation of every thing that needed to be done. Thank You =)

Je
Review №42

Asked the company for an inspection. Waited weeks for response. Followed up today and was told this by text, customer not serious waste of time. Keep in mind, I referred them to neighbor 2 houses up which they did his entire roof last year but Im a waste of time to have my entire roof done. Ok. I wont waste your time. Another company can have job. Carolina storm roofing is a pathetic joke - not a business!!!

La
Review №43

Good service and craftsmanship. I do recommend this company.

D'
Review №44

Professional team and good service.

Information
50 Photos
44 Comments
4.6 Rating
  • Address:11809 5 Cedars Rd, Charlotte, NC 28226, United States
  • Site:http://csroofingandgutters.com/
  • Phone:+1 704-307-9171
Categories
  • Gutter cleaning service
  • Carpenter
  • Roofing contractor
  • Insulation contractor
  • Siding contractor
  • Skylight contractor
  • Window installation service
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
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